Burlington Hall

All my experiences have been extremely good.

Lovely staff. All very helpful. Nice surroundings. Excellent accommodation.

Lovely home, with kind and caring carers and staff. Everyone interacts with the residents making them feel at home. New management is a breath of fresh air and will, no doubt, improve things even more!

My aunt spent her final time in the peace and care of Burlington. All the staff there were so kind and thoughtful, not just to her but also to our family. It was so reassuring to know she was being so well looked after so well.

My friend has been here almost two years now and was unsettled at first understandably, but with love, care and utmost patience from all staff she is now settled and happy, and in better health and general condition than ever, best move ever when she came here.

Both my father and aunt were resident at Burlington Hall for over three years. We found the standard of care extremely high due to the excellent and caring staff. His home is very modern with good amenities and the quality of food is high.

A modern, spacious care home with good sized en-suite rooms, dining room and well-tended garden areas. Friendly, caring and welcoming staff. My mother was resident here for several years.

Nothing was too much trouble. The gardens were well kept and used on many occasions for outdoor activities.

Doctor and nurse sent for when necessary.

I have been visiting a friend at Burlington Hall 2-3 times a week for the past 3 months. On every occasion, I have found the staff from reception to carers to be wonderful. They are all extremely kind, friendly and most attentive to their charges' needs.

First impressions are most important - Burlington Hall has five stars for this. The exterior is enhanced by colourful and beautifully maintained gardens. The interior is fresh and clean, and the staff are welcoming, cheerful and polite. The rooms are light and airy, and many have garden views. The lounge is ideal for those residents who wish to socialise and enjoy their meals with others. The staff take every care to ensure residents are comfortable and content and are always there to provide support and assistance when needed. Care plans are structured for each individual, whereby a familiar routine will help a resident feel at home. Family input, as far as likes and dislikes are concerned, is welcomed. My Father spent nearly 3 years at Burlington Hall, where he was comfortable, safe, beautifully cared for - and most importantly of all - happy. Would I recommend Burlington Hall? Yes, of course, I would!

My father came to Burlington after spending 4 months in hospital, he was very confused, had very challenging behaviour and had lost a lot of weight. This was supposed to be for a few weeks while we tried to find him a home closer to my brother, due to his complex needs and behaviour this was proving to be difficult. In just a few short weeks we noticed a huge change happening with Dad and although it was not within our search area we decided we had found the perfect fit for him. The staff at Burlington very quickly became part of our family, their care was amazing, it was as if Dad was their Dad, from the chefs who cooked amazing food (he put all his weight back on) right through to the carers who made it their mission to get to know each resident and their needs and wants. They welcomed my mother who’s 90, that she was able to sit and have a meal with Dad was special and they always kept us up to date on everything. Anyone who chooses Burlington for a relative will not regret their decision.

We would like to express our heartfelt appreciation to the Burlington Hall staff for their expertise and loving care. Our elderly father spent two very happy years there.

I took a neighbour to visit her mother who was being cared for. I found the atmosphere at Burlington Hall to be very calm. The place seems orderly, clean and organised. I was particularly pleased with the friendly welcome of the member of staff who greeted us.

Lovely caring place. Plenty for clients to do. Clean, and the food is very good.

If you are looking for a care home, I would look no further.

Very pleased with the care and attention given to my mother. Simple things like providing her with music and allowing her to sit in the office where she could chat to staff made all the difference to her stay. It was these personal touches that made the difference in her recovery during her temporary stay.

My dad has lived at Burlington Hall since February 2017. Initially he was in for respite care while we were away. Dad was very comfortable there and wanted to stay. All I can say is he has certainly improved in his health and his attitude. He likes the interaction with the staff and other residents. The staff are always helpful and welcoming. My Dad turned 90 this month and the Home had a party for Dad and everyone went to so much trouble to make it special. The manager and the entertainment supervisor along with the kitchen staff and carers went out of their way to make it special. There are things for the residents to do each day and you always feel welcome.

They do special days for the residents and today was a BBQ. Once again they made a fabulous party atmosphere for all. Extra staff were in to help with serving all the residents outside in the sunshine, with a DJ and raffle. Everyone had a super time. And guests are made to feel welcome.

Staff are lovely. Food is good.

I have been very pleased so far with the care my relative has had.