Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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Top 20 carehome certificate
9.9 109 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anastasia Abdel-Malek (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (5)

Belmont Lodge Care Centre Reviews (109)

9.9

Belmont Lodge Care Centre has a Review Score of 9.9 (9.912) out of 10, based on 20 reviews in the last 2 years.
Over all time Belmont Lodge Care Centre has 109 reviews.

Overall Experience
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Date Published
  • 109
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Reviewer Connection to Belmont Lodge Care Centre
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Total of 109, showing 1-20
Review from Marc H (Cousin of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin is comfortable and enjoys the fantastic staff looking after him. He loves the music and entainment. It a wonderful care home. Belmont Lodge is a home for love and care for any residents.
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Review from Emma B (Granddaughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care and friendly atmosphere. All carers and staff were so hard to look after residents.
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Review from Sarah B (Granddaughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are well looked after and kept busy with fun activities.
Great, friendly atmosphere.
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Review from C M (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was assessed to be admitted to Belmont , the assessment was very quick and efficient and was accepted into the care home , the home was very welcoming , clean has good facilities , the courtyard is accessible and is beautiful especially just to have a bit of outside space , even though my
fathers needs have changed and will not be moving in , we want to thank Belmont Lodge for how welcoming they are and how they made us feel in
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Review from Julie B (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, Mum is really well looked after. Have not got to worry I know my mum is well looked after.
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Review from Aimee R (Granddaughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
The majority of the staff at Belmont Lodge are brilliant. Unfortunately the care home is run down, has a strong smell of urine and is lacking general upkeep. You are made to feel unwelcome while visiting your family member, visiting stops at 4pm meaning its very difficult to go after work as you are
refused at the door. Overall the care is good but the care home itself is in need of a serious upgrade, there isn't anywhere for you to sit privately with your family member and Unfortunately have to be huddled up in their room. The bedrooms are dated as are the bathrooms - very basic living space. Carpets are dirty as is the floor, which in some places is held down with tape. The garden again is need of some TLC. I would recommend this care home based on some of the staff members but not for the facility itself.
Reply from Amanda Scott, Chief Executive Officer at Belmont Lodge Care Centre

Thank you for your feedback. I am very sorry that Belmont Lodge did not meet your expectations when you visited us. We are delighted to hear the positive comments about the team and care standards, but very disappointed to hear your comments about the environment, which is currently under renovation. I am happy to confirm that we don't set time limits on visits and would like to invite you to meet me, the Home Manager, at the home and discuss this, along with your other concerns.

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Review from Debbie G (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the care they give is excellent. I could not ask for a better place for my mother to be.
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Review from Robert G (Son-in-law of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff here are excellent. They care. My mother-in-law could not be in a better place.
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Review from K H (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy, friendly staff make happy residents.
Treated with dignity, good food, always clean.
Back in August, Dad came home directly from the hospital. With great care, he has improved within two weeks - walking and eating. Now chest infection and falling out of bed, he is being helped to recover again.
Great patience and caring staff.
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Review from Demi W (Granddaughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing place, really welcoming, a great place for my nan to stay.
Entertainment is excellent, always getting people involved.
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Review from Brooke T (Granddaughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan comes here and loves it, so happy. Really well in herself and has lots of friends. Me, my nan and mum love the bingo mornings.
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Review from J M (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was in Belmont Lodge for a short time when he needed 24-hour care and Belmont staff were the very best we could have asked for. Not just caring but loving him as we did. Huge praise for every member of staff, we cannot praise this care home enough. Thank you, Belmont!
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Review from Darren B (Son of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was giving up, just sitting in hospital. Bit since he has come to Belmont Lodge Care Centre, he is a changed man, so happy now and all the staff are so good with him, nothing is too much for them. Couldn't think of a better home for him to be in.
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Review from Margaret B (Wife of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best thing I did for my husband. Can't describe what a lovely home it is. The staff are wonderful, they can't do enough for the patients. It's as if my husband has come alive again. The care is first-class.
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Review from Tracey W (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's been at this home for the past fourteen months, she is really happy here, it's like home from home, very clean. All the carers are lovely and do a good job and the activities are good and the activity ladies are excellent.
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Review from M H (Sister of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have always felt that my sister is well looked after here at Belmont Lodge. They are always helpful when I phone and answer any queries I have. She seems very happy here and looked after. The staff are very kind and always polite.
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Review from Doreen B (Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very nice, I have made many friends. I am very new to Belmont Lodge but I have settled in very well. I really like my bedroom very much. I'm enjoying all the activities every day.
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Review from K E (Granddaughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I come I'm always so appreciative of how friendly the staff are and how caring they are towards the residents. Most importantly, my grandad only ever has positive things to say - about how kind and attentive the team are and what a nice atmosphere the home has.
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Review from Juliet M (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been welcomed and looked after very well. All the staff are friendly and helpful. At last, I know Dad is safe and well cared for.
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Review from L D (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like this care home. Very nice care staff. The place is clean.
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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Belmont Lodge Care Centre is calculated as follows: ( (232 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 239 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.

Frequently Asked Questions about Belmont Lodge Care Centre

What types of Care is Belmont Lodge Care Centre registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belmont Lodge Care Centre have?

There are 36 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Belmont Lodge Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Belmont Lodge Care Centre to the centre of Chigwell?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont Lodge Care Centre to verify any information. View our terms and conditions. Belmont Lodge Care Centre has an Enhanced Service - more info.