Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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9.9 109 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anastasia Abdel-Malek (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (5)

Belmont Lodge Care Centre Reviews (109)

9.9

Belmont Lodge Care Centre has a Review Score of 9.9 (9.912) out of 10, based on 20 reviews in the last 2 years.
Over all time Belmont Lodge Care Centre has 109 reviews.

Overall Experience
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  • 20
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Date Published
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Reviewer Connection to Belmont Lodge Care Centre
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Total of 109, showing 61-80
Review from L C (Son of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Celebrating mums 100th Birthday. Lovely day and the staff were extremely nice. Everything was very well organised and very well done. Very pleasant meal. Couldn't have wished for better.
Thanking all the staff
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Review from R C (Son of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% pleased with all aspects of Belmont Lodge. Facebook link keeps us all included.
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Review from W B (Relative of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, clean pleasant room. It's nice to have personal belongings with her.
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Review from M O (Wife of Resident) published on 2 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Services and activities are excellent and tailored to individual needs and preferences.
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Review from Pam B (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Now coming out of Covid, I was very assured and happy that Mum was and still is cared for. She's been in Belmont for 7-years, and we have been kept up to date with her wellbeing. The staff, I can only praise for their dedication and respect they have for my mum and family
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Review from N R (Son of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems to be very content being in the home. All the staff come across as very friendly and extremely helpful. They are coping very well with all the covid restrictions. They have a very full activity planner to keep the residents engaged.
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Review from F C (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly and welcoming. Problems are listened to and addressed. Good activity program 7 days a week.
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Review from D M (Son of Resident) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with how the home has looked after my mother. I could not ask for a better care home.
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Review from Debbie C (Granddaughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a big thank you to all the staff for the wonderful care of nan we are always kept well informed of anything that happens and the Facebook page is fantastic to see nan joining in activities. Keep up the great work all of you.
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Review from Yvonne S (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live abroad and knowing that my mother is being looked after tirelessly by a wonderful group of people who also took the time and effort to interact with me while I visited my mother, makes me realise how blessed I am. The staff at Belmont Lodge interact so beautifully with the residents on a one
to one basis with patience and kindness which I absolutely admire and I know my mother is happy, safe and well looked after.
My heart thanks you and I am forever indebted to you all.
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Review from J D (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good quality care. Friendly and caring staff. Went above and beyond during lockdown.
The only negative is sometimes the lack of communication between staff members, otherwise, we're truly happy with mums care.
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Review from Gill P (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to say there has been a huge improvement in recent months. I have been informed about my Mother being resident of the day on a regular basis. She has been involved in activities and I have seen proof of this in the Facebook page and we have been sent regular updates of what she has been
doing through email. I have been able to whatsapp my Mum and this was made possible by willing staff. Thank you very much! I am now also able to visit inside after a Covid-19 test. She has been dressed well and hair kept tidy in spite of no hairdresser during these Covid-19 times. I have been informed by staff if there has been any physical or medical problem with my Mum, as soon as possible after it has occurred. My Mother was moved to a downstairs room after I mentioned it may be a lot easier for her with her condition and I believe she has settled well into her new room and likes it very much. As soon as a problem with her diet was discovered, this was quickly changed to suit her needs.
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Review from Michael D (Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are excellent, thanks to one person for sweets. Very obliging. They have helped me a lot with their kindness. Thank you all.
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Review from A G (Friend of Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the entire staff extremely helpful and friendly. I have been visiting for the last seven years and have always been welcomed.
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Review from Cara O (Granddaughter of Resident) published on 1 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother, who is 99 years old, has been a resident at Belmont Lodge for six years. Nan, in my opinion, has always been well looked after. Staff have been caring and professional. It is hard to write a review this year as I have not had proper contact or been in Belmont Lodge due to Covid. I will
judge on past experience of the years Nan has been a resident. Our family have been kept well informed and Belmont Lodge have been accommodating to my mum (Nan's only child) so she can have some form of contact with her.
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Review from Peter O (Relative of Resident) published on 7 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife’s Nan is a resident in Belmont Lodge the staff have been professional and caring during COVID going above and beyond to make sure she has some form of contact with her family and keeping the family informed of her wellbeing.
As a family, we are grateful she is being well cared for in these
unprecedented times
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Review from Mike S (Son of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living overseas and having my dad in care adds a level of worry, but the attention that he receives at Belmont Lodge is exceptional. I know he is well looked after and that the team there go the extra mile to make his day brighter. He was very confused when he arrived there 18 months ago, often aggressive
and with his physical and mental health failing quite badly. With their team approach, Dad is now calm and safe. Thank you for looking after my dad so very well.
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Review from Charlotte N (Granddaughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan was a resident for many years at Belmont Lodge, one of the longest at the time. My family and I were thoroughly impressed with the Care my Nan received whilst residing there. We continue to have a relationship with the staff that took care of her and we will continue to thank them for their amazing
service.
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Review from C B (Son of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring, kind and friendly always there to help.
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Review from Susan B (Daughter of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has always looked after my Mum's needs superbly. They are caring, attentive individuals who, after 5 years, know my Mum extremely well.
They keep me informed about any issues of concern and have always been very transparent with the information they provide.
Whilst the home is not the
most modern facility, it certainly ticked all the boxes for being personal, approachable and caring when I viewed it over 5 years ago and that opinion still holds even with the challenging circumstances of Covid-19.
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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Belmont Lodge Care Centre is calculated as follows: ( (232 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 239 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont Lodge Care Centre to verify any information. View our terms and conditions. Belmont Lodge Care Centre has an Enhanced Service - more info.