Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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9.9 115 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.
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Care Provided by Belmont Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements.

Contact Belmont Lodge Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Belmont Lodge Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Anastasia Abdel-Malek (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (5)

Belmont Lodge Care Centre Reviews (115)

9.9

Belmont Lodge Care Centre has a Review Score of 9.9 (9.924) out of 10, based on 23 reviews in the last 2 years.
Over all time Belmont Lodge Care Centre has 115 reviews.

Overall Experience
  • 93
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Date Published
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Reviewer Connection to Belmont Lodge Care Centre
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Total of 115, showing 81-100
Review from Cara O (Granddaughter of Resident) published on 1 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother, who is 99 years old, has been a resident at Belmont Lodge for six years. Nan, in my opinion, has always been well looked after. Staff have been caring and professional. It is hard to write a review this year as I have not had proper contact or been in Belmont Lodge due to Covid. I will
judge on past experience of the years Nan has been a resident. Our family have been kept well informed and Belmont Lodge have been accommodating to my mum (Nan's only child) so she can have some form of contact with her.
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Review from Peter O (Relative of Resident) published on 7 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife’s Nan is a resident in Belmont Lodge the staff have been professional and caring during COVID going above and beyond to make sure she has some form of contact with her family and keeping the family informed of her wellbeing.
As a family, we are grateful she is being well cared for in these
unprecedented times
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Review from Mike S (Son of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living overseas and having my dad in care adds a level of worry, but the attention that he receives at Belmont Lodge is exceptional. I know he is well looked after and that the team there go the extra mile to make his day brighter. He was very confused when he arrived there 18 months ago, often aggressive
and with his physical and mental health failing quite badly. With their team approach, Dad is now calm and safe. Thank you for looking after my dad so very well.
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Review from Charlotte N (Granddaughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan was a resident for many years at Belmont Lodge, one of the longest at the time. My family and I were thoroughly impressed with the Care my Nan received whilst residing there. We continue to have a relationship with the staff that took care of her and we will continue to thank them for their amazing
service.
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Review from C B (Son of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring, kind and friendly always there to help.
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Review from Susan B (Daughter of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has always looked after my Mum's needs superbly. They are caring, attentive individuals who, after 5 years, know my Mum extremely well.
They keep me informed about any issues of concern and have always been very transparent with the information they provide.
Whilst the home is not the
most modern facility, it certainly ticked all the boxes for being personal, approachable and caring when I viewed it over 5 years ago and that opinion still holds even with the challenging circumstances of Covid-19.
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Review from L C (Niece of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has lived her for many years, and she continues to receive excellent care from compassionate staff. Her room is comfortable and well kept, and if she didn’t enjoy the food as an ex cook she would certainly let them know.
They have done a great job during this difficult time ensuring the safety
and well-being of the residents.
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Review from A W (Daughter of Resident) published on 11 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been taken care of very well especially during this Covid period it is comforting to know she is being looked after.
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Review from L C (Son of Resident) published on 11 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I speak for my 2 brothers regarding our mother's care. We are very pleased with the care she receives. I get regular phone calls updating any concerns that they might have. Any complaints that we have raised have been dealt with quickly and efficiently.
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Review from Donna (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident for several years now and I honestly say the care and compassion he has received in that time is of an excellent standard. Having dementia has its tricky moments but the staff are extremely well trained in this field. My dad is happy, well-fed and looked after exceptionally well.
All the staff do a brilliant job and they go out of their way to make the residents and relatives happy and at ease. I would highly recommend Belmont Lodge to anyone considering a care home for their relative, it has a friendly and caring environment. The staff are very professional and caring. My dad is so happy here and loves the activities they do on a regular basis, he also enjoys the facilities and being in the well-maintained garden. Thank you, Belmont Lodge, for looking after my dad, it’s such a huge relief to know he’s being cared for in a happy and safe environment.
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Review from A G (Friend of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not able to give a proper review as not allowed in since Lockdown in March, but before the Lockdown lovely friendly staff and excellent results no Covid.
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Review from Jo W (Friend of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although unable to go into the home I feel my friend is being well cared for.
The staff are very happy and caring - they go above and beyond for the happiness and comfort of the residents.
Looking forward to being able to go into the home - visiting room is being prepared at present.
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Review from Renton P (Son of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
At the time of writing, I am aware that an unhappy CQC report is prominently available below for all to see. Despite that, I am confident in echoing the words of praise and thanks to the staff at Belmont Lodge given by other relatives. My parents have been cared for with love over many years and seem
to thrive on it. The affection they receive is all the more remarkable to me since caring for people with dementia can be demanding. And during coronavirus restrictions, the staff have risen to the occasion with regular phone calls and updates. I have always been impressed by their excellent professional response to falls or ill health. An accompanying carer is always sent to the hospital.
So how does that square with the CQC report? I think as an adapted building it has more challenges, but the corridors are great for wandering, keeping my mother super fit! We have experienced some deficits in administrative and logistical aspects, but we recognise the hard work to improve in every area.
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Review from Caroline D (Daughter of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Belmont Lodge for 18 months now and has advanced Alzheimer’s. When he first arrived he was very confused, upset and angry, unable to recognise or make sense of most things. The staff have gone above and beyond their roles in making him part of the Belmont family, the
patience and love they have given to him is outstanding. The care they give offers our family great comfort and they are always commenting on how much respect and interest they have in Dad's history. The staff always remember that every resident has a past and a youth, children, grandchildren and stories of amazing achievements, they work patiently to try and unlock these memories and get a glimmer of the old person again. The communication has been faultless, especially as my brother does not live in this country. We are kept informed of weight, mood, eating progress and anything that they think we would like to hear. Belmont Lodge, on behalf of my brother and I, we thank you.
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Review from A S (Friend of Resident) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited Belmont Lodge many times prior to March this year (closed for covid) unfortunately, with a mask etc, it was not easy for your residents to recognise me which I found difficult! He was well cared for and smiley for some of my visit but "distancing" was not easy but made bearable by the
carers and staff, who are excellent. He appears to be well and capable.
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Review from B J (Son of Resident) published on 31 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First visit to see mum in 3 months due to Corona. Staff were very professional and concise in their instruction to put on PPE. Very organised visit. Mum looks well and healthy. A good visit.
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Review from Loraine V (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am very pleased with the care home and the positive changes they have made. My mother has been looked after well and I am happy with the carers who go above and beyond to keep her happy.
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Review from Tom (Nephew of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The team at Belmont Lodge have done a fantastic job in the most challenging environment possible. I’ve been really impressed at how they have looked after my uncle, the other residents and their staff. The atmosphere in the home is really positive, the big smiles on the faces of the staff is testament
to that. It’s also a result of the hard work and importance Forest Healthcare place on making people happy. They’ve created a very family orientated culture in the home.
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Review from N S (Granddaughter of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I'm only visiting for a couple of weeks, I'm trying to spend as much time with my grandmother, and as my third visit here so far, from what I have experienced; the staff are very kind, not only to my grandmother but also the other residents of the home. Everyone from my experience is loving, affectionate
and sweet!
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Review from Michelle B (Granddaughter of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been at Belmont Lodge for 22 years. This is her home. She enjoys living here. We are always made welcome when we visit.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Belmont Lodge Care Centre is calculated as follows: ( (268 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 275 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont Lodge Care Centre to verify any information. View our terms and conditions. Belmont Lodge Care Centre has an Enhanced Service - more info.