Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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Top 20 carehome certificate
9.9 109 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anastasia Abdel-Malek (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (5)

Belmont Lodge Care Centre Reviews (109)

9.9

Belmont Lodge Care Centre has a Review Score of 9.9 (9.912) out of 10, based on 20 reviews in the last 2 years.
Over all time Belmont Lodge Care Centre has 109 reviews.

Overall Experience
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Reviewer Connection to Belmont Lodge Care Centre
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Review from Carl C (Son of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with all aspects of Mum's care, including food and drink, activities and great communication with me, both on the phone and when I visit, concerning Mum's well-being.
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Review from C R (Niece of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont Lodge is a warm and welcoming home. The dedicated staff are always friendly and helpful and the care and support they give to the residents is heartwarming.
There are endless activities and family-orientated events to keep the residents active, stimulated and involved. My auntie is so happy
here and that is all the family could ask for. Endless thanks!
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Review from Karen M (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Belmont Lodge go above and beyond for all the residents. Mum is always well cared for, her room is always clean and her clothes are beautifully cared for. She is so happy and always has a smile on her face, she loves the activities and interaction.
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Review from Jordan M (Granddaughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the care my granny receives at Belmont. The staff go above and beyond for all of the residents. There are always lots of activities and fun things for the residents to do, and I love coming to see my granny and being able to join in with her.
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Review from M M (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont Lodge is a very welcoming and happy care centre. The staff made every effort to support my mum and make her feel special. The activities have kept her engaged and stimulated and her personal interests and hobbies have been encouraged. She loves crocheting and baking!
The staff have been very
kind and caring and often support her during difficult days. Their social media page has been a great comfort as a daily update keeps me assured that my mum is happy and involved with others and slowly making friends and forming relationships.
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Review from K P (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had luck with Mum staying here for 5 months of respite. We have had the most amazing experience and if I ever got to choose a place for myself, this is it. It's a big family who loves to laugh, sing and make the stay the most pleasurable time. Who would have thought this is a care home, it's a home
from home, love it.
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Review from Liza D (Niece of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention to my aunt has been given without exception. The staff are amazing, fantastic idea to have activities to keep the mind and body going. My aunt has been so happy here and come on leaps and bounds since arriving, so much so we can now take her home. This is by far one of the best
care homes I have had the pleasure of visiting. Thank you, every one of you.
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Review from Dayna F (Granddaughter of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing atmosphere and fantastic staff members.
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Review from Steven F (Son of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred here as I was not happy with the previous home and could not be happier with the care now.
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Review from Lauren W (Granddaughter of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing place for my nan, she seems very happy here! Brilliant staff, very caring. All around amazing.
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Review from Sarah H (Respite Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made very welcome to Belmont Lodge Care Centre, all the staff go above and beyond to help with anything you need. There is a very good variety of activities every day to cater for everyone with all different needs. I enjoy what is on the menu, the food is very good.
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Review from Joy P (Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and kind. I enjoy the activities each day. I like my room, it is very clean, cosy and warm. I think the food is lovely, nice and tasty.
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Review from Frank B (Brother of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very happy and friendly. They look after the residents brilliantly. Also they let the visitors get involved with the residents. I think the staff are super to everyone.
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Review from Sylvia D (Friend of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The activities coordinator is an inspiration to all, her happy and friendly personality shines through every time I visit. My friend feels comfortable with the activities coordinator and enjoys the fun activities she creates! All staff members have been kind and considerate.
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Review from Kay T (Friend of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my friend, there is a lovely atmosphere, friendly staff and lots of varied activities. The food always smells delicious and looks appetising. Thank you for all your hard work.
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Review from Leigh B (Granddaughter of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan is loved by staff and is looked after well.
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Review from Beryl P (Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have settled well in Belmont Lodge. The staff are wonderful, very friendly and kind. I enjoy the activities very much and meeting new friends.
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Review from Nicolette P (Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff created an amazing Christmas market for us, I even won a prize (a cream to use on my face in the raffle). I also got two prizes, they were hedgehogs which I gave on to the organiser's son and one to the nurse who gives my tablets. It was a lovely time and can I thank all who organised it.
Thank you.
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Review from Doris J (Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so happy here. The staff are so kind and very thoughtful. My room is beautiful and it is very clean. I like the variety of food that is offered to me and is all very delicious. I thank everyone for their kindness.
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Review from Pat B (Respite Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very cared for and enjoying my stay at Belmont Lodge. I enjoyed joining in with all the activities. The staff are so friendly and kind and are always asking me if I'm ok and do I need anything. I really like it here and have settled in well.
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Current Review Score: 9.9 (9.912)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Belmont Lodge Care Centre is calculated as follows: ( (232 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 239 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.

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