Broomhills

Stambridge Road, Rochford SS4 2AQ
Review Us
9.7 104 Reviews
  • Broomhills, Rochford
Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio, so there is always a nice area to walk or sit and relax.

Broomhills is a delightful older style building full of character, homely and comfortable. Although rooms are furnished items can be brought in to ensure you are as relaxed as possible. There are always activities for you to join in if you wish, it is your choice.

There are country and river views from all aspects of the building.

Due to the rural setting there are lots of opportunities to see wildlife and for bird watchers.

Broomhills sits back from the main roads, so there is a peaceful and tranquil feel.
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Care Provided by Broomhills

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1560
  • Self-Funded Residential Dementia Care: £1225 – £1560
  • RESPITE Self-Funded Residential Care: £1325 – £1660
  • RESPITE Self-Funded Residential Dementia Care: £1325 – £1660

Fees depend on the room as we have standard and premium rooms, we also base the fees on the care package required for the individual residents care needs.

These prices are only a guideline, please contact Broomhills to find out the exact price for your requirements.

Contact Broomhills to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Broomhills to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Paige Murray (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Broomhills Reviews (104)

9.7

Broomhills has a Review Score of 9.7 (9.730) out of 10, based on 12 reviews in the last 2 years.
Over all time Broomhills has 104 reviews.

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Review from Jim D (Son-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is at Broomhills Care Home I have to say what a beautiful Home the Manger is amazing so Resident focused and has the home running fantastic the residents are so happy clean the home smells fresh the staff are kind and compationate there's always events happening our activities lady
keeps the residents entertained as do the staff the food is lovely and theres always different food and treats cant recomend the Home enough.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your lovely feedback. We're delighted to hear how happy your mother-in-law is at Broomhills and that you feel the home is such a positive, welcoming place.
Our manager and the whole team work very hard to make sure residents feel comfortable, cared for, and truly at home, so it's wonderful to hear that this is reflected in your experience. We're also so pleased you've noticed the variety of activities, events, and the effort our activities coordinator and staff put into keeping everyone engaged and entertained.
Your kind comments about the food, the cleanliness of the home, and the compassion of our team mean a great deal to us. Thank you for taking the time to share your experience and for recommending Broomhills your support is truly appreciated.
Kind regards
Paul
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Review from Sonia D (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm welcoming cosy staff are all very careing and everyone is made to feel like family the food is hearty home cooked food lots of entertainment and the home is always
clean and smells fresh everything is so lovely the grounds are beautiful if your looking for a Care home this is the one for you.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your kind words and for taking the time to share your experience. It really means a lot to us. We're delighted to hear that you feel the home is warm, welcoming and that your mum feels part of the family here at Broomhills.
Our manager and the whole team work incredibly hard to create a caring, comfortable environment for all our residents, so it's wonderful to hear that this is being felt by families too. We're also pleased that you enjoy the home-cooked meals, the activities and entertainment, and the beautiful grounds.
Your feedback is truly appreciated and will be shared with the team. Thank you again for your support.
Paul
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Review from Stacey R (Granddaughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My late grandmother was cared for at Broomhills, the staff are fantastic and looked after her really well. I wouldn't hesitate in recommending the care home. The last manager didnt make contact with us after my grandmother died which we all thought was a real shame. I know the manager before would have.
thank you Broomhills for looking after my Nan in her final days - she was happy there.
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Review from Julie W (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for my loved one, is one of the hardest tasks I've undertaken but I needn't have worried. I can't believe the difference in mums wellbeing since joining Broomhills. The staff have bought out the very best in her and she enjoys the weekly trips out, craft activities and the coffee
and quiz mornings.
Nothing is too much trouble for the new manager and her remarkable team. They are very kind and caring but more importantly, they know their residents and meet their needs. The home is currently going through refurbishment and it looks amazing. The gardens and grounds are incredible and are a beautiful place to sit whilst visiting your loved ones.
A weekly visit from the hairdresser means mum feels pampered, a doctor's service is available should she need it and the monthly chiropody appointment keeps her feet in check. The access to a NHS dentist who also visits, has been a welcomed addition. Thank you for caring for mum so wonderfully, I really appreciate you all.
Reply from Paige Murray, Manager at BroomhillsDear JulieThank you for your kind words. We're so pleased to hear how well your mum has settled in and that she's enjoying the activities, outings, and special touches here at Broomhills.Our team takes great pride in knowing each resident and providing care that makes a difference, so your feedback means a lot to us. It's a privilege to care for your mum and see her thriving.Warm regards,
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Review from Linda R (Daughter-in-law of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Broomhills care home very friendly and professional. Staff are caring, and approachable and treat each resident as an individual. The activities provided are excellent. My mother in law was taken out on the day before her birthday and had a fish + chip lunch, and even a swing on a disability
swing.
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Review from James W (Son of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is like home from home for my mum. Staff treat her really well with so much care. Office staff are fantastic and the manager really goes above and beyond to ensure all residents are given the best care possible.
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Review from Gemma M (Granddaughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gramps has been here for 2 years - I know he is looked after like family when we are not here. One of the staff members in particular is my gramps buddy and he will always update us. Cant fault them.
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Review from Lesley M (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Broomhills for near 2 years. Feel confident leaving him as the staff are very hands on.
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Review from J F (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We transferred Mum from a different home and she has settled in very well. Staff have made her very welcome in a very caring environment.
She will never improve as she has dementia but she is very much enjoying herself and participating in all the activities.
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Review from Kate A (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Broomhills in June after a decision to remove her from the home she had been a resident in for a year and a half.
Broomhills came highly recommended from a friend of mine whose mother-in-law resides with you.
My mum seems to have settled in very well now after a small hiccup that set
her back a bit.
I cannot thank the staff enough for being so kind and attentive to her needs and making her feel so welcome.
I am of the understanding Mum is eating well and joins in the activities. There is always something going on to keep the residents occupied and a good deal of thought into what activities they do.
I am very impressed with The Tools Down idea as it gives each resident some one-on-one time with a carer to do something they like, it's a great idea.
Nothing is too much bother for the staff and they treat the residents with the kindness and care they individually deserve.
Keep up the good work.
Reply from Leigh-Anne Cowling, Manager at BroomhillsThank you for taking the time to leave us such a lovely review.
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Review from Paul W (Son-in-law of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Broomhills are always friendly and welcoming when we visit. They have taken the time to get to know my father-in-law and have gone out of their way to ensure they have his favourite snacks for him. He is well cared for and comfortable and has a clean room. We feel really lucky that he has
a room in this excellent home.
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Review from M T (Friend of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellently run with friendly and helpful staff. Clean and tidy, room ideal for ladies' needs, plenty of toilets and bathrooms to meet her requirements. I would have no hesitation recommending this home to friends, both my wife and I were very impressed.
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Review from J L (Friend of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broomhills is a lovely care home, all the staff are so kind and caring. All staff are very helpful towards myself when I visit. My friend is always so happy when I visit and speaks so highly of everyone. I would recommend Broomhills.
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Review from Wendy T (Friend of Resident) published on 17 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were in this home in 2017 and 2020. I recommended this home to my friend's relations. The care, staff, facilities, homecooked food, cleanliness, friendliness of all staff I found to be exemplary. I had no hesitation in recommending Broomhills. Thank you.
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Review from Sharon S (Daughter-in-law of Resident) published on 17 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law became a resident in early December and we can honestly say her quality of life has improved dramatically. She settled so quickly which was down to the care, understanding and commitment of all the staff and management to give their residents a happy, safe and warm environment fulfilling
the social interaction, trips out for lunches, walks, shopping and bingo and a constant entertainment facto with singers and dancers, by staff as well and even yoga classes, cake making, the list is endless. Going from a lonely, solitary existence causing depression and anxiety and progressing the dementia, she is now happy, content, settled and enjoys her new way of life. This leaves us, as a family, happy and relieved she has taken to her new life so well and in all down to the staff of the home.
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Review from Maureen C (Friend of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting Broomhills, the staff are always very welcoming, the general environment is clean and tidy and looks as homely as possible. Staff are always aware of my friend's health and well-being when I ask questions and keen to share activities she has participated in. My friend is always in clean
clothes and looks well cared for. She is happy and settled, loves the food and I have always noticed how kind staff are to all residents.
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Review from Janet C (Wife of Resident) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Broomhills from another care home after suffering from illness. The staff are truly amazing, I cannot thank them enough for the care and compassion they demonstrate every day. My husband isn't an easy person to care for, but they are so patient with him, encouraging him in all aspects
of his daily life. He loves the food and personal attention he receives. Full marks and would absolutely recommend.
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Review from Michelle W (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been very happy here. He is well looked after and all the staff are lovely, he has built relationships with them and the staff team spoil him. We often take Dad out but he is always happy to go home. The management and staff team are very friendly and professional, there is always someone
available to talk to if needed.
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Review from Sally Z (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living at Broomhills for over a year. Staff are so kind and caring. Mum is well cared for. Mum is very happy and joins in with all activities and loves going out or on outings. Mum was doing ballet when we visited the home.
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Review from Simon W (Son of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I didn't want to put Mom into a care home, I don't think anyone wants to do that. I was told about Broomhills so I went and visited the home. I was met by a very caring staff. The home itself is excellent, with constant care and attention for Mom. I cannot praise Broomhills enough, excellent home.
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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Broomhills is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for Broomhills is calculated as follows: ( (133 Excellents x 5) + (10 Goods x 4) ) ÷ 143 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Broomhills is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Paul

Paul Jiggens

Job Title: Home Manager Joined: 2026

My name is Paul Jiggens, and I am the Home Manager at Broomhills. I started at Broomhills when I was just 16 years old as a domestic, and I quickly moved into care. The second I stepped through the doors, I knew this was where my career was going to grow.


I progressed to Care Team Leader and then went on to become Deputy Manager at Kathryn Court. Every step of my journey has helped shape me into the manager I am today, giving me the experience and understanding of what it truly takes to provide high-quality care.


I strongly believe in person-centred care. For me, that means really knowing each resident as an individual, their life story, their routines, their likes and dislikes, and what makes them feel comfortable and happy. No two people are the same, so their care should never be the same. It’s about making sure each person feels heard, valued, and involved in decisions about their own care.


Dignity and respect are at the heart of everything I do. I make sure our residents are always treated with kindness, patience, and compassion. Supporting someone in the later years of their life is a privilege, and I never lose sight of how important that responsibility is.


I love to have a laugh, and when my residents have the biggest smiles on their faces, it reminds me what this job is all about. My residents are my whole priority. My goal is to make sure they feel safe, comfortable, and truly at home during the later years of their lives.

Frequently Asked Questions about Broomhills

What types of Care is Broomhills registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broomhills have?

There are 47 Single Rooms.

What are the Facilities & Services at Broomhills?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broomhills to the centre of Rochford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broomhills to verify any information. View our terms and conditions. Broomhills has an Enhanced Service - more info.