Broomhills

Stambridge Road, Rochford SS4 2AQ
Review Us
9.7 104 Reviews
  • Broomhills, Rochford
Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio, so there is always a nice area to walk or sit and relax.

Broomhills is a delightful older style building full of character, homely and comfortable. Although rooms are furnished items can be brought in to ensure you are as relaxed as possible. There are always activities for you to join in if you wish, it is your choice.

There are country and river views from all aspects of the building.

Due to the rural setting there are lots of opportunities to see wildlife and for bird watchers.

Broomhills sits back from the main roads, so there is a peaceful and tranquil feel.
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Care Provided by Broomhills

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1560
  • Self-Funded Residential Dementia Care: £1225 – £1560
  • RESPITE Self-Funded Residential Care: £1325 – £1660
  • RESPITE Self-Funded Residential Dementia Care: £1325 – £1660

Fees depend on the room as we have standard and premium rooms, we also base the fees on the care package required for the individual residents care needs.

These prices are only a guideline, please contact Broomhills to find out the exact price for your requirements.

Contact Broomhills to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Broomhills to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Paige Murray (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Broomhills Reviews (104)

9.7

Broomhills has a Review Score of 9.7 (9.730) out of 10, based on 12 reviews in the last 2 years.
Over all time Broomhills has 104 reviews.

Overall Experience
  • 80
  • 24
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Date Published
  • 104
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Reviewer Connection to Broomhills
  • 40
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  • 5
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  • 4
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Total of 104, showing 81-100
Review from Trevor H (Son of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall well pleased with my mother's care and cleanliness of the home, but do feel there is a lack of staff at times. I know I can always talk to staff and management if I feel the need to, not having anything to compare with is the only reason there are not more excellents.
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Review from Stuart K (Son of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy, friendly, all staff. Excellent environment.
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Review from Dolly E R (Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with all the service.
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Review from Marion S (Daughter of Resident) published on 2 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to have my father admitted to a care home but Broomhills ticked all the boxes. My mother and I know we made the right decision. ALL the staff were caring and kind and we felt they looked after us as well as Dad. Sadly he was only there for six weeks but Dad got the best
care which put our minds at rest. We knew he was safe and being well looked after. His health and sadly his mental state deteriorated quite quickly but the care and love he was given was second to none. We can't thank everybody enough for everything they did for him.
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Review from Sheila M (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the very short time (4 months) that my mum was in the care home for, she made many friends, not just with other residents but with the staff too who treated my mum with dignity and respect from beginning to end. The caring staff and friendly management were all very helpful and supportive and did
everything possible to help mum remain comfortable to the end. Thank you to everyone for being a fantastic support when we needed it the most.
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Review from Steve M (Son of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in Broomhills from the end of March to the end of July 2018. Initially having Alzheimer's, she was diagnosed with cancer of the oesophagus while in the care home, suffering rapid deterioration of health from June until she passed away. ALL the staff at Broomhills are passionate about their jobs
and stepped up to provide exceptional care during the last weeks of Mum's life. Myself and our family are truly grateful for the care and attention provided over this time.
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Review from David T (Son-in-law of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very pleased with everything you have done. All staff were very polite.
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Review from Yvonne M (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a very big decision for my brother and I to put my Mum into a care home. Unfortunately, after managing to care for herself for 94 years, several trips to the hospital and four carers put in place at her flat couldn't give the 24-hour care she needed. We visited Broomhills and were welcomed by
staff, shown around the building, including available rooms, a big shock to think your mum only has this one room and shares everything else.
I was very upset to think we were leaving her here.
It made me cry and your staff were very understanding. In the short time she has been at Broomhills she is happy, joins in with the other ladies and the staff are lovely and caring. She enjoys the food and the grounds. Most of all we know she is safe and being looked after 24 x 7.
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Review from Colette H (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed for two nights respite. Her care could not have been better, special thanks to the activities coordinator for taking her to church on her day off and to the care team managers for making her feel loved in the short time she stayed. The manager was compassionate and understanding.
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Review from Joy H (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very enjoyable evening at the residents Halloween Party. Amazing decorations for the residents with hats and masks given to the residents which they enjoyed. Staff came round with party food while an entertainer sang to them. A brilliant party atmosphere and my mum thoroughly enjoyed herself. The staff
were attentive and kind, encouraging the residents to join in. Overall a great evening and the staff really had worked hard as usual.
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Review from Janet G (Daughter of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With the support of Broomhills Home staff my mother was able to attend my wedding in June 2017. The staff ensured she had her hair set and was smartly dressed in the clothes provided by her family. The member of staff who attended to Mum throughout the day ensured all her needs were catered for ie
medicines, visits to the bathroom etc. It really made it very special having Mum with us on this significant day. Our family said how well she looked.
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Review from Paula S (Daughter of Resident) published on 17 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident in February 2012 following a series of mini strokes and the subsequent onset of dementia. We had looked at several care homes when we knew that mum needed 24/7 care, and Broomhills stood out head and shoulders above those we had seen. The grounds are lovely, so peaceful
and quiet, and the residents are encouraged to help with the garden. The rooms are very well decorated, bright and cheerful and you can take in your own furniture and ornaments.


Mum received palliative care during her last 2 weeks and the staff during this particular time were outstanding! Nothing was too much trouble - they even found some games and toys for the children to do while we visited mum. Tea/coffee was always offered to us, and the staff popped in at regular times to see how we were and how mum was fairing. They were as upset as we were when mum passed away.


Mum was treated like a family member at Broomhills, the staff knew her so well and she loved them all. Thank you!

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Review from Wendy T (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We placed mum into this care home with reluctance as we didn't want to let her go. She has vascular dementia and after visiting a few homes in our area this one stood above the rest. Mum has been treated with love, care and dignity. Every one of the staff are excellent. Always smiling, have time to
reassure us, always friendly and nothing is too much trouble. We have no regrets about placing mum in this home where she is happy and well cared for.
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Review from Kirsty L (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, always say hello and let me know my dad's progress when I come in.
Always offer me a drink.
Home, generally clean and the meals always look nice.
Only issue I have came across is his laundry sometimes get muddled and other residents have been seen in his clothing.
Also, I feel
the fee is very steep. I'd say £550 would be quite sufficient to cover their care, food and outings.
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Review from Ann C (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father in law have been residents of Broomhills since January 2017. The staff are like one big family, all very caring, helpful and sympathetic. The food is all excellent, nothing is too much trouble for the kitchen staff. They have been made to feel very welcome and at home and we have
peace of mind they are well looked after. My mum was at Broomhills 3 years earlier and she was also very happy.
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Review from David H (Son of Resident) published on 2 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum entered Broomhills in 2009. She was poorly, health, diet, hygiene, mental state etc. We expected her to live 2-3 months at most. Nearly 7 years later she passed away! Throughout her time there she received the very best care imaginable, she was a challenging personality and yet every member of staff
embraced her and gave her the finest care and attention. Our family will be forever grateful to Broomhills. Mum had extreme needs and all staff were just amazing, they treated her with utmost respect and kindness. We could not imagine a better place to spend your last days/weeks/months/years.
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Review from John P (Husband of Resident) published on 25 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this home to have a warm and safe environment. The staff are very friendly and caring and have a nice rapport with the residents. The home is kept very clean and tidy considering its size.
The food looks good and those who need help eating and drinking have a member of staff sit with them.
Overall,
I am very happy with the care given.
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Review from June C (Wife of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the care my husband has received. The initial interview in my home was conducted with empathy. I was impressed with the surroundings. The carers who came to take him into the building showed care and consideration. The room seemed rather small but it was clean I was pleased
to see there was an en suite. There has been a problem with the laundry but it was rectified after I pointed this out. There was some time to sort this out. Fortunate everyone has been very kind, calm and understanding.
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Review from Terry B (Son of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a difficult time for myself and my family, the decision to take my dad into a residential home. My fears and concerns were relieved by the most amazing staff at Broomhills who showed the utmost compassion, love and care of my dad. Their gifts are truly god given, their patience is something
we can all learn from.
My wife and I have in a short time, grown to love the staff at Broomhills and although we are moving my dad to another Runwood Home, we believe the service provided at Broomhills has got to be of the highest order. Thank you from the bottom of our hearts. God bless you all.
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Review from Madeleine C (Daughter of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Broomhills is in a lovely place. The staff are very helpful and always available if there are any things you need help with or discuss how my mum is. There is a lovely 'home from home' atmosphere and lovely grounds to walk round. The care manager is always available if there are any concerns or just
for support. I would highly recommend this care home based on my regular visits, which are not always the same time, but regular and I always find a warm and friendly atmosphere.
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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Broomhills is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for Broomhills is calculated as follows: ( (133 Excellents x 5) + (10 Goods x 4) ) ÷ 143 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Broomhills is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Paul

Paul Jiggens

Job Title: Home Manager Joined: 2026

My name is Paul Jiggens, and I am the Home Manager at Broomhills. I started at Broomhills when I was just 16 years old as a domestic, and I quickly moved into care. The second I stepped through the doors, I knew this was where my career was going to grow.


I progressed to Care Team Leader and then went on to become Deputy Manager at Kathryn Court. Every step of my journey has helped shape me into the manager I am today, giving me the experience and understanding of what it truly takes to provide high-quality care.


I strongly believe in person-centred care. For me, that means really knowing each resident as an individual, their life story, their routines, their likes and dislikes, and what makes them feel comfortable and happy. No two people are the same, so their care should never be the same. It’s about making sure each person feels heard, valued, and involved in decisions about their own care.


Dignity and respect are at the heart of everything I do. I make sure our residents are always treated with kindness, patience, and compassion. Supporting someone in the later years of their life is a privilege, and I never lose sight of how important that responsibility is.


I love to have a laugh, and when my residents have the biggest smiles on their faces, it reminds me what this job is all about. My residents are my whole priority. My goal is to make sure they feel safe, comfortable, and truly at home during the later years of their lives.

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