
I can't thank Broomhills enough for the care they gave my relative. Very friendlyKatie E(Relative of Resident/Service User)



I can't thank Broomhills enough for the care they gave my relative. Very friendlyKatie E(Relative of Resident/Service User)



Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio, so there is always a nice area to walk or sit and relax.
Broomhills is a delightful older style building full of character, homely and comfortable. Although...
Care Provided by Broomhills
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees depend on the room as we have standard and premium rooms, we also base the fees on the care package required for the individual residents care needs.
The price(s) shown are provided by the care home. Contact Broomhills for full pricing details and T&Cs.
Contact Broomhills to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Paige Murray (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (47)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Broomhills Reviews (104)
Broomhills has a Review Score of 9.6 (9.601) out of 10, based on 9 reviews in the last 2 years.
Over all time Broomhills has 104 reviews.
Overall well pleased with my mother's care and cleanliness of the home, but do feel there is a lack of staff at times. I know I can always talk to staff and management if I feel the need to, not having anything to compare with is the only reason there are not more excellents.
Happy, friendly, all staff. Excellent environment.
Happy with all the service.
It was a difficult decision to have my father admitted to a care home but Broomhills ticked all the boxes. My mother and I know we made the right decision. ALL the staff were caring and kind and we felt they looked after us as well as Dad. Sadly he was only there for six weeks but Dad got the best care which put our minds at rest. We knew he was safe and being well looked after. His health and sadly his mental state deteriorated quite quickly but the care and love he was given was second to none. We can't thank everybody enough for everything they did for him.
In the very short time (4 months) that my mum was in the care home for, she made many friends, not just with other residents but with the staff too who treated my mum with dignity and respect from beginning to end. The caring staff and friendly management were all very helpful and supportive and did everything possible to help mum remain comfortable to the end. Thank you to everyone for being a fantastic support when we needed it the most.
Mum was in Broomhills from the end of March to the end of July 2018. Initially having Alzheimer's, she was diagnosed with cancer of the oesophagus while in the care home, suffering rapid deterioration of health from June until she passed away. ALL the staff at Broomhills are passionate about their jobs and stepped up to provide exceptional care during the last weeks of Mum's life. Myself and our family are truly grateful for the care and attention provided over this time.
I was very pleased with everything you have done. All staff were very polite.
I was very upset to think we were leaving her here.
It made me cry and your staff were very understanding. In the short time she has been at Broomhills she is happy, joins in with the other ladies and the staff are lovely and caring. She enjoys the food and the grounds. Most of all we know she is safe and being looked after 24 x 7.
Mum stayed for two nights respite. Her care could not have been better, special thanks to the activities coordinator for taking her to church on her day off and to the care team managers for making her feel loved in the short time she stayed. The manager was compassionate and understanding.
Very enjoyable evening at the residents Halloween Party. Amazing decorations for the residents with hats and masks given to the residents which they enjoyed. Staff came round with party food while an entertainer sang to them. A brilliant party atmosphere and my mum thoroughly enjoyed herself. The staff were attentive and kind, encouraging the residents to join in. Overall a great evening and the staff really had worked hard as usual.
With the support of Broomhills Home staff my mother was able to attend my wedding in June 2017. The staff ensured she had her hair set and was smartly dressed in the clothes provided by her family. The member of staff who attended to Mum throughout the day ensured all her needs were catered for ie medicines, visits to the bathroom etc. It really made it very special having Mum with us on this significant day. Our family said how well she looked.
My mother became a resident in February 2012 following a series of mini strokes and the subsequent onset of dementia. We had looked at several care homes when we knew that mum needed 24/7 care, and Broomhills stood out head and shoulders above those we had seen. The grounds are lovely, so peaceful and quiet, and the residents are encouraged to help with the garden. The rooms are very well decorated, bright and cheerful and you can take in your own furniture and ornaments.
Mum received palliative care during her last 2 weeks and the staff during this particular time were outstanding! Nothing was too much trouble - they even found some games and toys for the children to do while we visited mum. Tea/coffee was always offered to us, and the staff popped in at regular times to see how we were and how mum was fairing. They were as upset as we were when mum passed away.
Mum was treated like a family member at Broomhills, the staff knew her so well and she loved them all. Thank you!
We placed mum into this care home with reluctance as we didn't want to let her go. She has vascular dementia and after visiting a few homes in our area this one stood above the rest. Mum has been treated with love, care and dignity. Every one of the staff are excellent. Always smiling, have time to reassure us, always friendly and nothing is too much trouble. We have no regrets about placing mum in this home where she is happy and well cared for.
Always offer me a drink.
Home, generally clean and the meals always look nice.
Only issue I have came across is his laundry sometimes get muddled and other residents have been seen in his clothing.
Also, I feel the fee is very steep. I'd say £550 would be quite sufficient to cover their care, food and outings.
My mother and father in law have been residents of Broomhills since January 2017. The staff are like one big family, all very caring, helpful and sympathetic. The food is all excellent, nothing is too much trouble for the kitchen staff. They have been made to feel very welcome and at home and we have peace of mind they are well looked after. My mum was at Broomhills 3 years earlier and she was also very happy.
Mum entered Broomhills in 2009. She was poorly, health, diet, hygiene, mental state etc. We expected her to live 2-3 months at most. Nearly 7 years later she passed away! Throughout her time there she received the very best care imaginable, she was a challenging personality and yet every member of staff embraced her and gave her the finest care and attention. Our family will be forever grateful to Broomhills. Mum had extreme needs and all staff were just amazing, they treated her with utmost respect and kindness. We could not imagine a better place to spend your last days/weeks/months/years.
The food looks good and those who need help eating and drinking have a member of staff sit with them.
Overall, I am very happy with the care given.
I have been very pleased with the care my husband has received. The initial interview in my home was conducted with empathy. I was impressed with the surroundings. The carers who came to take him into the building showed care and consideration. The room seemed rather small but it was clean I was pleased to see there was an en suite. There has been a problem with the laundry but it was rectified after I pointed this out. There was some time to sort this out. Fortunate everyone has been very kind, calm and understanding.
My wife and I have in a short time, grown to love the staff at Broomhills and although we are moving my dad to another Runwood Home, we believe the service provided at Broomhills has got to be of the highest order. Thank you from the bottom of our hearts. God bless you all.
Broomhills is in a lovely place. The staff are very helpful and always available if there are any things you need help with or discuss how my mum is. There is a lovely 'home from home' atmosphere and lovely grounds to walk round. The care manager is always available if there are any concerns or just for support. I would highly recommend this care home based on my regular visits, which are not always the same time, but regular and I always find a warm and friendly atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 03 Jul 2026
A truly remarkable milestone was celebrated at Broomhills Care Home, part of the Runwood Homes group, as resident Bonnie and her husband Ralph marked an extraordinary 67 years of marriage...
- 25 Jul 2025
Runwood Homes brought a touch of Hollywood glamour to its care homes across the group this July with a dazzling company-wide event. In a heartwarming display of creativity, fun and...
There are no upcoming events for Broomhills.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Broomhills.
Meet the Team (1)

My name is Paul Jiggens, and I am the Home Manager at Broomhills. I started at Broomhills when I was just 16 years old as a domestic, and I quickly moved into care. The second I stepped through the doors, I knew this was where my career was going to grow.
I progressed to Care Team Leader and then went on to become Deputy Manager at Kathryn Court. Every step of my journey has helped shape me into the manager I am today, giving me the experience and understanding of what it truly takes to provide high-quality care.
I strongly believe in person-centred care. For me, that means really knowing each resident as an individual, their life story, their routines, their likes and dislikes, and what makes them feel comfortable and happy. No two people are the same, so their care should never be the same. It’s about making sure each person feels heard, valued, and involved in decisions about their own care.
Dignity and respect are at the heart of everything I do. I make sure our residents are always treated with kindness, patience, and compassion. Supporting someone in the later years of their life is a privilege, and I never lose sight of how important that responsibility is.
I love to have a laugh, and when my residents have the biggest smiles on their faces, it reminds me what this job is all about. My residents are my whole priority. My goal is to make sure they feel safe, comfortable, and truly at home during the later years of their lives.
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