I want to take this opportunity to express my gratitude to all the hard-working, professionalLesley K(Daughter of Resident/Service User)
I want to take this opportunity to express my gratitude to all the hard-working, professionalLesley K(Daughter of Resident/Service User)
Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results.
The service has a superb record with regulatory inspections, having shown its effectiveness in improving the health and well-being of frail residents who might find life a struggle elsewhere.
The aim of staff is to keep a relaxed atmosphere that contributes...
Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results.
The service has a superb record with regulatory inspections, having shown its effectiveness in improving the health and well-being of frail residents who might find life a struggle elsewhere.
The aim of staff is to keep a relaxed atmosphere that contributes to residents' peace of mind, whilst making sure that healthcare and the administration of medicines remains efficient and effective.
Contact Elizabeth House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.
Elizabeth House has a Review Score of 9.6 (9.593) out of 10, based on 35 reviews in the last 2 years.
Over all time Elizabeth House has 152 reviews.
When I visit Mum, everyone seems happy in their work and very caring for the residents. I always feel happy that Mum is in their care. The rooms are spotless and the carers friendly. I always get my questions answered, and nothing seems to be too much trouble for anybody.
When I visit Mum, everyone seems happy in their work and very caring for the residents. I always feel happy that Mum is in their care. The rooms are spotless and the carers friendly. I always get my questions answered, and nothing seems to be too much trouble for anybody.
My mother has Dementia and been a resident of Elizabeth House for almost a year now. Obviously, as any family knows, we were very apprehensive but she quickly settled in and the staff put our minds at rest keeping us up to date with everything. The care and compassion the staff have at this home is...
Can not thank everyone at Elizabeth House enough.
My mum has been in Elizabeth House for just over three years, and I think the carers look after her really well, especially in these times of the Covid 19 outbreak. Although we can't visit Mum, closing down visiting the home was the right thing to do, although I would like more updates on what is...
My mum has been in Elizabeth House for just over three years, and I think the carers look after her really well, especially in these times of the Covid 19 outbreak. Although we can't visit Mum, closing down visiting the home was the right thing to do, although I would like more updates on what is happening in there.
I am full of admiration for the kindness and understanding shown by the staff in what is a difficult and demanding job! They always go that extra mile, so a...
I am full of admiration for the kindness and understanding shown by the staff in what is a difficult and demanding job! They always go that extra mile, so a big thank you to Elizabeth House.
Such caring staff who are so kind. My friend is so happy here. The building is really modern and there are great activities.
Such caring staff who are so kind. My friend is so happy here. The building is really modern and there are great activities.
My parents are both at Elizabeth House and I have nothing but praise for them. Both my parents have completely different needs and the kindness, compassion and care of all the staff is amazing. They make my whole family feel extremely welcome when we are there, so friendly and always willing to...
My parents are both at Elizabeth House and I have nothing but praise for them. Both my parents have completely different needs and the kindness, compassion and care of all the staff is amazing. They make my whole family feel extremely welcome when we are there, so friendly and always willing to help if I have any questions.
Friendly and caring staff. Good facilities, clean, well-appointed, modern building.
Friendly and caring staff. Good facilities, clean, well-appointed, modern building.
The staff are always so helpful and give time and care to the patients. The activities that the home offers is unbelievable, the tribute acts, days out. The home is always clean and tidy.
The staff are always so helpful and give time and care to the patients. The activities that the home offers is unbelievable, the tribute acts, days out. The home is always clean and tidy.
The manager of the home is always knowing what is going on in her home and the staff are well...
The manager of the home is always knowing what is going on in her home and the staff are well trained. I am happy my father is happy here.
Very friendly and rewarding. I have learnt a lot more and understood my mum's dementia. I was a little unsure of attending but I was quickly made very welcome and at ease.
Very friendly and rewarding. I have learnt a lot more and understood my mum's dementia. I was a little unsure of attending but I was quickly made very welcome and at ease.
During my stay with you for the three months later part of the year 2019, I felt at home. Your food and drink are really good. Your rooms are clean every day. The whole building is nice and clean. Therefore I would highly recommend your care home, Elizabeth House, to family and friends.
During my stay with you for the three months later part of the year 2019, I felt at home. Your food and drink are really good. Your rooms are clean every day. The whole building is nice and clean. Therefore I would highly recommend your care home, Elizabeth House, to family and friends.
The home feels warm and welcoming and the care of the residents has improved and I would now say 'is excellent'.
The home feels warm and welcoming and the care of the residents has improved and I would now say 'is excellent'.
All I can say is very good. Mom said the food is very good, she is warm and at peace here. The staff are really nice and respect you as a person. As my mom's son I like it here. Well done to you all.
All I can say is very good. Mom said the food is very good, she is warm and at peace here. The staff are really nice and respect you as a person. As my mom's son I like it here. Well done to you all.
The staff are kind and professional.
The staff are kind and professional.
His room is always cleaned to a high standard.
His room is always cleaned to a high standard.
The staff and management have been excellent. I have been looked after and cared for in a first-class manner.
The staff and management have been excellent. I have been looked after and cared for in a first-class manner.
I think there could be more varied activities and that the garden furniture should be cleaned regularly.
I think there could be more varied activities and that the garden furniture should be cleaned regularly.
Manager is excellent, so is the receptionist. Very friendly staff and professional. Food is always good and has a good variety. The cooks' cakes in the 'tea room' are excellent.
Manager is excellent, so is the receptionist. Very friendly staff and professional. Food is always good and has a good variety. The cooks' cakes in the 'tea room' are excellent.
Elizabeth House is a bright, clean, vibrant establishment run by staff who are caring, friendly and professional. I find their devotion to residents both reassuring and heartwarming.
Elizabeth House is a bright, clean, vibrant establishment run by staff who are caring, friendly and professional. I find their devotion to residents both reassuring and heartwarming.
Like to say overall care very good. Do feel it is safe to leave my mother at this care home knowing at this stage she would be looked after. I do feel later on if my mother does not want to eat would like to see the people working here to sit and help her eat, seeing that food is put on the table...
Like to say overall care very good. Do feel it is safe to leave my mother at this care home knowing at this stage she would be looked after. I do feel later on if my mother does not want to eat would like to see the people working here to sit and help her eat, seeing that food is put on the table and left, the person does not realise and they don't eat the food.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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A resident at Elizabeth House Care Home, part of the Runwood Homes group, enjoyed a special trip to a local pet shop to choose a new fish for the home’s...
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
Residents, families and staff at Elizabeth House, part of the Runwood Homes group, came together on 8 July 2026 for a joint Macmillan Coffee Morning and Summer Sports Day, filled...
There are no upcoming events for Elizabeth House.
There are no accreditations posted yet for Elizabeth House.
Welcome to Elizabeth House, where you can find out all you need to know about our wonderful home. My name is Ade, and I am the Home Manager. We are a...
Welcome to Elizabeth House, where you can find out all you need to know about our wonderful home. My name is Ade, and I am the Home Manager. We are a 108-bedroom, spacious, and newly furbished home located on Benfleet Road. The home consists of two units; Poppy and Bluebell. Each unit is set over two floors and is equipped with its own lounge and dining rooms.
We have so much to offer here at Elizabeth House, including an on-site hairdressing salon, a shop, the Garden Café, a bar, a library and a sports room. Some of our regular activities throughout the home include bingo, quizzes, karaoke, arts and crafts and more. Our chef creates very nutritious and appetising meals for residents.
We invite you to pop in and have a look around the home and ask any and all questions you have. We are always happy to help in any way we can. We are so proud of our home and look forward to sharing it with you.
I have had the privilege of working at Elizabeth House for 13 years, starting as a carer and progressing to my current role as Deputy Manager. I’m...
I have had the privilege of working at Elizabeth House for 13 years, starting as a carer and progressing to my current role as Deputy Manager. I’m deeply passionate about making a positive difference in the lives of our residents and supporting my dedicated colleagues. I am committed to ensuring that our residents receive compassionate, high-quality care, and I take great pride in fostering an environment where both residents and staff feel valued and respected.
Building strong relationships with residents and their families is incredibly important to me. I strive to ensure clear and open communication at all times, as I believe that trust is key in helping families feel confident that their loved ones are receiving the best care possible.
I'm Donna. I have been part of the Elizabeth House team for 4 years, starting as a carer and working my way up to Care Team Leader. I absolutely love...
I'm Donna. I have been part of the Elizabeth House team for 4 years, starting as a carer and working my way up to Care Team Leader. I absolutely love my job, as I have a caring personality and a strong desire to ensure that vulnerable adults receive the care they deserve while living fulfilling lives.
As a Care Team Leader, I am dedicated to ensuring that our residents receive the highest standard of care, compassion, and respect. My role is to ensure that their needs are met with dignity and respect at all times. I also provide support and guidance to the carers on my shift and take pride in fostering a positive and supportive atmosphere for both our residents and team members.
I'm Karen Burrows; I'm the Lifestyle Coordinator. I have worked at Elizabeth House for 10 years. I organise and plan our activities in the home and...
I'm Karen Burrows; I'm the Lifestyle Coordinator. I have worked at Elizabeth House for 10 years. I organise and plan our activities in the home and trips out with our residents. I am a fun, entertaining lady; I'm always willing to take the lead, dress up, and join in to make the residents happy. I'm always cheerful and jolly and get the carers and other team members involved. I enjoy looking around the shops in her spare time for raffle prizes to raise money for our residents and the home. I also use my free time to search social media for any new ideas, new activities, or events we can hold for something different. I say that it makes me happy to go home of an evening knowing the residents have had fun and are happy and smiling.
Hi, I’m Tracey Lennette, and I’ve been the Head Cook at Elizabeth House for 2 years. I take great pride in creating nutritious, well-balanced meals...
Hi, I’m Tracey Lennette, and I’ve been the Head Cook at Elizabeth House for 2 years. I take great pride in creating nutritious, well-balanced meals that cater to the individual dietary needs and preferences of our residents.
I lead a team of kitchen staff, ensuring that food is prepared and served to the highest standards of hygiene, taste, and presentation. I work closely with my team, carers, and residents to accommodate any special dietary or allergy requirements. It’s important to me that every meal not only nourishes our residents but also brings them enjoyment and comfort.
Hi, I’m Beverly Wilmot, and I’ve been with Runwood Homes for 13 years, with the last 7 years spent at Elizabeth House. I truly enjoy the...
Hi, I’m Beverly Wilmot, and I’ve been with Runwood Homes for 13 years, with the last 7 years spent at Elizabeth House. I truly enjoy the administrative side of my role, as well as connecting with the families and offering support wherever I can. Helping others is something I’m passionate about, and it’s rewarding to make a difference in the lives of those I work with. Outside of work, I love socialising and spending time with my family.
I have been a part of the Elizabeth House team for 4 years, and I truly enjoy working on Reception, where I get to be the friendly face that greets...
I have been a part of the Elizabeth House team for 4 years, and I truly enjoy working on Reception, where I get to be the friendly face that greets everyone as they walk through the door. In addition to this, I ensure that all enquiries are addressed promptly and professionally, including giving tours of the home.
I play a key role in creating a welcoming and organised environment for both residents and visitors. I take great pride in offering support to families, residents, and staff, and I’m dedicated to contributing to the positive and caring atmosphere within the home.
Hello, I’m Donna Ross. I’ve been with Elizabeth House for 7 years, with the last 3 years serving as the Head Housekeeper. I take great pride in...
Hello, I’m Donna Ross. I’ve been with Elizabeth House for 7 years, with the last 3 years serving as the Head Housekeeper. I take great pride in supporting my housekeeping team and ensuring that the home maintains a high standard of cleanliness. It's important to me that everything looks and smells nice for the residents, creating a comfortable and welcoming environment. In addition to my housekeeping role, I am also the Infection Prevention & Control Champion, dedicated to maintaining the health and safety of our residents and staff.
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