Lime Court

Lime Avenue, Dovercourt, Harwich CO12 4DE
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9.8 96 Reviews
  • Lime Court, Harwich
Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of local shops and amenities of Dovercourt.

The home has a six bed private wing with en-suites which was opened in October 2012. The purpose-built care home offers a superb lifestyle for its residents with a reputation in the community for the warmth of the staff and the care provided.

Lime Court are very proud that it was the pilot for the Food First programme, which alleviates the need of medicated supplements. Residents enjoy their meals in a well-lit, spacious central dining room, and menus are tailored to residents requests. Feedback is sought from residents about any changes.

A central recreational courtyard area (accessible by wheelchair users), with raised beds, is enjoyed by residents and families, along with a side garden and large patio area. Together, staff, family and friends have created a reminiscence lounge with items from the early 1900's to present day.

The care home receives regular visits from hairdressers, opticians, chiropodists and a therapist who offers massages in a sensory room. A full time activity coordinator arranges activities which include regular outings to local attractions, live entertainment, knitting clubs, card clubs, bingo, pet therapy, plus many more. If there are specific requests for activities these are accommodated.
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Care Provided by Lime Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1200

These prices are only a guideline, please contact Lime Court to find out the exact price for your requirements.

Contact Lime Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lime Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne Moore (Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1964
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visiting anytime - restiricted mealtimes (12.30 to 13.30 and 16.30 to 17.30)

Parking

  • Ample free parking at the home

Lime Court Reviews (96)

9.8

Lime Court has a Review Score of 9.8 (9.849) out of 10, based on 22 reviews in the last 2 years.
Over all time Lime Court has 96 reviews.

Overall Experience
  • 83
  • 13
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Date Published
  • 96
  • 14
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  • 22
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Reviewer Connection to Lime Court
  • 33
  • 19
  • 7
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 96, showing 41-60
Review from B G (Daughter of Resident) published on 1 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Lime Court Care Home for nearly 2 years. At first, I thought the bedrooms were basic but they were clean and tidy and I soon realised that the excellent standard of care was far more important.
There was always a full programme of activities going on around her to stimulate her plus 1-1
sessions. This continued during lockdowns via Zoom/tablets etc.
Lockdowns were hard for all of us but we managed with phone calls, letters, and Facetime then window visits, pod visits then outside visits in the summers. It was good to be able to visit inside last month within the guidelines. The staff were always on hand to help with all the visiting requirements. Thank you for keeping everyone safe.
If I ever had any queries/problems the Managers had an open-door policy.
Mum passed away this month. She died peacefully with dignity in her own bed. Nothing was too much trouble for the staff. They supported all mum's family too.
Thank you all for giving mum the best end of life care possible.
Reply from suz moore, Manager at Lime CourtThank you for this wonderful review. As a team we strive to always be the best.
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Review from Paul N (Son of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed here for a few months during the summer due to a flood making her living conditions at home temporarily unsuitable. I can’t fault the care she received during her time at Lime Court. All of the staff made a real fuss of her and every time we called up the office staff were so personable
and helpful. Unfortunately government guidelines in place at the time meant mum had to isolate for 2 weeks with no visitors to begin with. During this time the staff went above and beyond to ensure we could still have as much contact as possible. FaceTime calls were set up daily and we were welcomed to call just to check in as often as we liked, nothing was too much trouble. I really do feel that every member of staff genuinely cares about each resident as an individual.
Reply from suz moore, Manager at Lime CourtWhat a lovely review, thank-you for taking the time to complete this.
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Review from Lauren M (Granddaughter of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in Lime Court for a couple of years now and she absolutely loves it! The staff are all amazing and she looks like she has the best time there! I love seeing pictures on Facebook of the activities they're doing and I definitely know she is well looked after!
Reply from suz moore, Manager at Lime CourtThank you for taking the time to complete such a lovely review.
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Review from Caroline A (Daughter of Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lime Court is the most amazing, caring place. They looked after my dad, which should have been a transition to coming home. They fought for his care, gave him his dignity, sat with him and cared for him in a way we would have. The care and compassion they showed to my dad were above and beyond what
I expected.
Unfortunately, he ended up on palliative care and died at Lime Court surrounded by his family and the most caring and nurturing staff you could ever ask for.
This was a very difficult time for us, but they were always there for all of us.
I would not have wished for him to die, but this was the perfect place for it to happen.
I want to thank Lime Court and its amazing staff; I will never forget the care and support you gave to us all.
Reply from Suz Moore, Manager at Lime CourtThank you for taking the time to complete this lovely review.
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Review from K R (Granddaughter of Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been well cared for. She has definitely been enjoying all the food and treats on offer. Staff acted quickly when she wasn't well. They have made visiting easy even through a very tricky time.
Reply from Suz Moore, Manager at Lime CourtThank you for taking the time to complete this review and for these lovely words.
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Review from R M (Son of Resident) published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was referred to Lime Court from hospital and has settled in very well. She has no complaints about the comfort of her room or the staff. She highly praises the quality of the food.
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Review from A R (Cousin of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lime court staff were incredibly caring and supportive of both ourselves and more importantly our relative. We live some distance away and all the staff were brilliant with our telephone calls and keeping us updated. Lime Court has a very warm, friendly atmosphere. Even with COVID restrictions, we were
made welcome. Our relatives stay may have been short, but she couldn't have been in better hands.
Reply from suz moore, Manager at Lime CourtThank you for this lovely review. These are indeed strange times that we are working in. I am very proud of my team and glad that you felt welcomed into our Lime Court Family.
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Review from Claire C (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was looked after extremely well in the short time that he was there. All staff were so caring and friendly, nothing was too much trouble. It was so nice to know you could phone at anytime just to have updates on Dad, and to be able to visit Dad when he became extremely poorly due to his illness
- was just excellent. I would definitely recommend Lime Court.
Reply from Suz Moore, Manager at Lime CourtThank you for taking the time to write such a complimentary review.
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Review from Gareth B (Son of Resident) published on 27 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following an excellent stay here by my mum a couple of years ago (which she really enjoyed) my dad has now been here for about a month having some respite care.
I can't praise Lime Court enough - the staff here are all absolutely lovely and really pleasant to deal with. They do a ton of things to
keep residents entertained (which I know my dad is loving after a long time of living alone with minimal contact with the outside world) and their care and attention to residents are very genuine.
They treat residents with utmost respect and dignity and take any challenges (e.g. resident needs) in their stride, and as well as being lovely; they're also all incredibly professional and experts in their field.
Thank you to all the staff at Lime Court, thanks to you, I know my dad is being cared for and looked after by great people in a great environment.
Reply from Suz Moore, Manager at Lime CourtThank you for your lovely review, I will share it with our wonderful staff team.
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Review from A H (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming care home. The staff are very approachable, kind and nothing is too much trouble. Everything is well organised and Covid rules are strictly abided by. I feel very comfortable and happy that we chose this home to provide the care that our dad needs.
Reply from Suz Moore, Manager at Lime CourtThank you for this lovely review, I will share with the staff team.
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Review from Wayne W (Grandson of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is so well looked after. It is a lovely home and staff are really good.
Reply from Suz Moore, Manager at Lime CourtThank you for your lovely review. I will share this with our staff team.
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Review from Anne B (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lime Court have been looking after my father for nearly 2 years now. I cannot recommend them enough or show how grateful I am for the care they have given him. They have been amazing throughout the pandemic and have always made themselves available whenever I have had a question.
Reply from suz moore, Manager at Lime CourtDear Anne,
Thank you for your lovely review, It is so lovely to receive such wonderful feedback from our lovely families.
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Review from Lesley W (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a fantastic care home. The way the residents are looked after is wonderful. The carers are so good and the entertainment they have is fantastic. I am so pleased my mother is there.
Reply from Suz Moore, Manager at Lime CourtDear Lesley,
Thank you for your kind review. I would also like to thank you for your big input into our home.
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Review from Diane L (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is looked after extremely well at Lime Court, everyone is so kind and caring.
If I have any concerns I only have to phone and they are always happy to explain everything.
They regularly update me on her condition and there communication, especially during COVID, has been superb.
My mum couldn’t
be in a better home in my opinion.
Thank you everyone you are all wonderful.
Reply from suz moore, Manager at Lime CourtDear Diane,
Thank you for your lovely review. I am indeed very proud of our lovely team.
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Review from Paul P (Son of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say how amazing the staff have been over the past year during the pandemic, in continuing to give the high standard of care to my Mum and other residents at the home. Safety guidelines have been strictly adhered to, and regular updates are given either via Facebook or directly to me about
my Mum and the home. Activities have also been shared on social media, which has shown my mum participating and looking happy. This has given me reassurance and is good to see. I can’t thank the staff and management enough.
Reply from Suz Moore, Manager at Lime CourtThank you, Paul, for these lovely words. As you know, we have been up against it, but the support from our lovely families and friends has really helped us through.
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Review from D C (Husband of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with everything.
Reply from Suz Moore, Manager at Lime CourtThank you, D C, for your lovely review. We are equally pleased to see all our lovely friends and relatives.
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Review from L S (Friend of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit a friend over in Lime Court, and honestly, the home is always full of love and laughter. The residents always look happy, and I can just tell how happy and well they are looked after. The staff are always on hand to help and will go above and beyond to support their residents. Management
is very approachable and friendly - to sum up... a fantastic care home.
Reply from suz moore, Manager at Lime CourtThank you, L S. We are very much a happy home and indeed full of laughter and fun.
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Review from Michael S (Son of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my mother is receiving at Lime Court is in my opinion second to none, the staff are genuine (friendly and caring) this I'm sure gives the residents that additional feeling of security. Throughout the pandemic, the staff have kept relatives of residents up-to-date where possible facilitated
COVID secure visitation, they are a credit to the team.
Reply from Suz Moore, Manager at Lime CourtThank you, Michael. We absolutely do our best to ensure that residents and families stay in touch, maintaining the correct and appropriate guidelines.
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Review from Marice P (Sister of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very caring to my sister, the very best.
Reply from Suz Moore, Manager at Lime CourtThank you Marice for these lovely words. Sending our love to you.
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Review from K B (Sister of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Regular friendly staff, which gives a nice home atmosphere for the residents.
Staff always willing to help and residents have a good social life. Lots going on for them if they want.
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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Lime Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Lime Court is calculated as follows: ( (223 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 259 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lime Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Suzanne

Suzanne Moore

Job Title: Home Manager Joined: 2010

Sue has an NVQ Level 3 and Level 3 in Care, along with a QCF Level 5 in Management with 30 years experience in the care industry. Sue joined the team in 2010 as a Team Leader and in 2012 was promoted to Deputy Manager before becoming Home Manager in November 2015.

Sarah

Sarah Meachen

Job Title: Activity Coordinator Joined: 2010

Sarah has an NVQ Level 2 in Activities and Health and Social Care. She has been working in the Care Industry for 10 years.

At Lime Court, Sarah is responsible for coordinating the activities and events at Lime Court.

Emma

Emma Brunsden

Job Title: Home Administrator Joined: 2015

Emma has worked for Excel care holdings since 2015, she has held the position of Domestic, Lifestyle Co-ordinator and Healthcare Assistant and is the Administrator at Lime Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lime Court to verify any information. View our terms and conditions. Lime Court has an Enhanced Service - more info.