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Excelcare Lime Court

Lime Avenue, Dovercourt, Harwich, Essex CO12 4DE
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Excelcare Lime Court, Harwich
Excelcare Lime Court, Harwich
Excelcare Lime Court, Harwich

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of local shops and amenities of Dovercourt.

The home has a six bed private wing with en-suites which was opened in October 2012. The purpose-built care home offers a superb...  

Care Provided by Excelcare Lime Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,175From £1,175
Residential Dementia CareFrom £1,200From £1,200

Contact Excelcare Lime Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Suzanne Moore(Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1964
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visiting anytime - restiricted mealtimes (12.30 to 13.30 and 16.30 to 17.30)

Parking

  • Ample free parking at the home

Excelcare Lime Court Reviews (97)

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9.8

Excelcare Lime Court has a Review Score of 9.8 (9.805) out of 10, based on 19 reviews in the last 2 years. Over all time Excelcare Lime Court has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from S S (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card
Overall Experience

My dad has dementia and as a family, we struggled with the concept of a home for him. He loves everything about Lime Court and is socialising in a way he never has before. His whole demeanor is amazing and he loves all of the care staff. I have no doubt my dad is well cared for.

Reply from suz moore, Manager at Excelcare Lime Court

What a lovely review , thank you I will share this with our Lime Court Team.

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Review from B G (Daughter of Resident) published on 1 December 2021 Submitted via Website
Overall Experience
Mum was in Lime Court Care Home for nearly 2 years. At first, I thought the bedrooms were basic but they were clean and tidy and I soon realised that the excellent standard of care was far more important.
There was always a full programme of activities going on around her to stimulate her plus 1-1 sessions. This continued during lockdowns via Zoom/tablets etc.
Lockdowns were hard for all of us but we managed with phone calls, letters, and Facetime then window visits, pod visits then outside visits in the summers. It was good to be able to visit inside last month within the guidelines. The staff were always on hand to help with all the visiting requirements. Thank you for keeping everyone safe.
If I ever had any queries/problems the Managers had an open-door policy.
Mum passed away this month. She died peacefully with dignity in her own bed. Nothing was too much trouble for the staff. They supported all mum's family too.

Thank you all for giving mum the best end of life care possible.

Reply from suz moore, Manager at Excelcare Lime Court

Thank you for this wonderful review. As a team we strive to always be the best.

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Review from Paul N (Son of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

My mum stayed here for a few months during the summer due to a flood making her living conditions at home temporarily unsuitable. I can’t fault the care she received during her time at Lime Court. All of the staff made a real fuss of her and every time we called up the office staff were so personable and helpful. Unfortunately government guidelines in place at the time meant mum had to isolate for 2 weeks with no visitors to begin with. During this time the staff went above and beyond to ensure we could still have as much contact as possible. FaceTime calls were set up daily and we were welcomed to call just to check in as often as we liked, nothing was too much trouble. I really do feel that every member of staff genuinely cares about each resident as an individual.

Reply from suz moore, Manager at Excelcare Lime Court

What a lovely review, thank-you for taking the time to complete this.

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Review from Lauren M (Granddaughter of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

My nan has been in Lime Court for a couple of years now and she absolutely loves it! The staff are all amazing and she looks like she has the best time there! I love seeing pictures on Facebook of the activities they're doing and I definitely know she is well looked after!

Reply from suz moore, Manager at Excelcare Lime Court

Thank you for taking the time to complete such a lovely review.

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Review from Caroline A (Daughter of Resident) published on 1 September 2021 Submitted via Website
Overall Experience
Lime Court is the most amazing, caring place. They looked after my dad, which should have been a transition to coming home. They fought for his care, gave him his dignity, sat with him and cared for him in a way we would have. The care and compassion they showed to my dad were above and beyond what I expected.
Unfortunately, he ended up on palliative care and died at Lime Court surrounded by his family and the most caring and nurturing staff you could ever ask for.
This was a very difficult time for us, but they were always there for all of us.
I would not have wished for him to die, but this was the perfect place for it to happen.

I want to thank Lime Court and its amazing staff; I will never forget the care and support you gave to us all.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for taking the time to complete this lovely review.

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Review from K R (Granddaughter of Resident) published on 1 September 2021 Submitted via Website
Overall Experience

My nan has been well cared for. She has definitely been enjoying all the food and treats on offer. Staff acted quickly when she wasn't well. They have made visiting easy even through a very tricky time.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for taking the time to complete this review and for these lovely words.

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Review from R M (Son of Resident) published on 13 August 2021 Submitted via Postal Card
Overall Experience

My mother was referred to Lime Court from hospital and has settled in very well. She has no complaints about the comfort of her room or the staff. She highly praises the quality of the food.

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Review from A R (Cousin of Resident) published on 21 July 2021 Submitted via Postal Card
Overall Experience

Lime court staff were incredibly caring and supportive of both ourselves and more importantly our relative. We live some distance away and all the staff were brilliant with our telephone calls and keeping us updated. Lime Court has a very warm, friendly atmosphere. Even with COVID restrictions, we were made welcome. Our relatives stay may have been short, but she couldn't have been in better hands.

Reply from suz moore, Manager at Excelcare Lime Court

Thank you for this lovely review. These are indeed strange times that we are working in. I am very proud of my team and glad that you felt welcomed into our Lime Court Family.

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Review from Claire C (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card
Overall Experience

My dad was looked after extremely well in the short time that he was there. All staff were so caring and friendly, nothing was too much trouble. It was so nice to know you could phone at anytime just to have updates on Dad, and to be able to visit Dad when he became extremely poorly due to his illness - was just excellent. I would definitely recommend Lime Court.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for taking the time to write such a complimentary review.

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Review from Gareth B (Son of Resident) published on 27 April 2021 Submitted via Website
Overall Experience
Following an excellent stay here by my mum a couple of years ago (which she really enjoyed) my dad has now been here for about a month having some respite care.
I can't praise Lime Court enough - the staff here are all absolutely lovely and really pleasant to deal with. They do a ton of things to keep residents entertained (which I know my dad is loving after a long time of living alone with minimal contact with the outside world) and their care and attention to residents are very genuine.
They treat residents with utmost respect and dignity and take any challenges (e.g. resident needs) in their stride, and as well as being lovely; they're also all incredibly professional and experts in their field.

Thank you to all the staff at Lime Court, thanks to you, I know my dad is being cared for and looked after by great people in a great environment.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for your lovely review, I will share it with our wonderful staff team.

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Review from A H (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card
Overall Experience

Very welcoming care home. The staff are very approachable, kind and nothing is too much trouble. Everything is well organised and Covid rules are strictly abided by. I feel very comfortable and happy that we chose this home to provide the care that our dad needs.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for this lovely review, I will share with the staff team.

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Review from Wayne W (Grandson of Resident) published on 14 April 2021 Submitted via Postal Card
Overall Experience

My grandmother is so well looked after. It is a lovely home and staff are really good.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you for your lovely review. I will share this with our staff team.

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Review from Anne B (Daughter of Resident) published on 9 April 2021 Submitted via Website
Overall Experience

The staff at Lime Court have been looking after my father for nearly 2 years now. I cannot recommend them enough or show how grateful I am for the care they have given him. They have been amazing throughout the pandemic and have always made themselves available whenever I have had a question.

Reply from suz moore, Manager at Excelcare Lime Court
Dear Anne,

Thank you for your lovely review, It is so lovely to receive such wonderful feedback from our lovely families.

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Review from Lesley W (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card
Overall Experience

This is a fantastic care home. The way the residents are looked after is wonderful. The carers are so good and the entertainment they have is fantastic. I am so pleased my mother is there.

Reply from Suz Moore, Manager at Excelcare Lime Court
Dear Lesley,

Thank you for your kind review. I would also like to thank you for your big input into our home.

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Review from Diane L (Daughter of Resident) published on 9 April 2021 Submitted via Website
Overall Experience
My mum is looked after extremely well at Lime Court, everyone is so kind and caring.
If I have any concerns I only have to phone and they are always happy to explain everything.
They regularly update me on her condition and there communication, especially during COVID, has been superb.
My mum couldn’t be in a better home in my opinion.

Thank you everyone you are all wonderful.

Reply from suz moore, Manager at Excelcare Lime Court
Dear Diane,

Thank you for your lovely review. I am indeed very proud of our lovely team.

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Review from Paul P (Son of Resident) published on 9 April 2021 Submitted via Website
Overall Experience

Just wanted to say how amazing the staff have been over the past year during the pandemic, in continuing to give the high standard of care to my Mum and other residents at the home. Safety guidelines have been strictly adhered to, and regular updates are given either via Facebook or directly to me about my Mum and the home. Activities have also been shared on social media, which has shown my mum participating and looking happy. This has given me reassurance and is good to see. I can’t thank the staff and management enough.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you, Paul, for these lovely words. As you know, we have been up against it, but the support from our lovely families and friends has really helped us through.

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Review from D C (Husband of Resident) published on 1 April 2021 Submitted via Postal Card
Overall Experience

I am very happy with everything.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you, D C, for your lovely review. We are equally pleased to see all our lovely friends and relatives.

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Review from L S (Friend of Resident) published on 30 March 2021 Submitted via Postal Card
Overall Experience

I come to visit a friend over in Lime Court, and honestly, the home is always full of love and laughter. The residents always look happy, and I can just tell how happy and well they are looked after. The staff are always on hand to help and will go above and beyond to support their residents. Management is very approachable and friendly - to sum up... a fantastic care home.

Reply from suz moore, Manager at Excelcare Lime Court

Thank you, L S. We are very much a happy home and indeed full of laughter and fun.

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Review from Michael S (Son of Resident) published on 30 March 2021 Submitted via Postal Card
Overall Experience

The care that my mother is receiving at Lime Court is in my opinion second to none, the staff are genuine (friendly and caring) this I'm sure gives the residents that additional feeling of security. Throughout the pandemic, the staff have kept relatives of residents up-to-date where possible facilitated COVID secure visitation, they are a credit to the team.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you, Michael. We absolutely do our best to ensure that residents and families stay in touch, maintaining the correct and appropriate guidelines.

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Review from Marice P (Sister of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

I found the staff very caring to my sister, the very best.

Reply from Suz Moore, Manager at Excelcare Lime Court

Thank you Marice for these lovely words. Sending our love to you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 09 Apr 2026

    Albie and David have been enjoying the sunshine, getting out for a gentle walk and exploring the local area.

  • 09 Apr 2026

    We had a full house of players for our bingo afternoon with an Easter twist. Thank you to our resident David who kindly called the games, and well done to...

Upcoming Events

There are no upcoming events for Excelcare Lime Court.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Meet the Team (3)

Suzanne Moore
Suzanne MooreJob Title:Home ManagerJoined: 2010

Sue has an NVQ Level 3 and Level 3 in Care, along with a QCF Level 5 in Management with 30 years experience in the care industry. Sue joined the team in 2010 as a Team Leader and in 2012 was promoted to Deputy Manager before becoming Home Manager in November 2015.

Sarah Meachen
Sarah MeachenJob Title:Activity CoordinatorJoined: 2010
Sarah has an NVQ Level 2 in Activities and Health and Social Care. She has been working in the Care Industry for 10 years.

At Lime Court, Sarah is responsible for coordinating the activities and events at Lime Court.

Emma Brunsden
Emma BrunsdenJob Title:Home AdministratorJoined: 2015

Emma has worked for Excel care holdings since 2015, she has held the position of Domestic, Lifestyle Co-ordinator and Healthcare Assistant and is the Administrator at Lime Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Lime Court to verify any information. View our terms and conditions. Excelcare Lime Court has an Enhanced Service -more info.