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Madelayne Court Care Home

School Lane, Broomfield, Chelmsford, Essex CM1 7DR
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All the staff treated me with kindness and dignityB R(Resident / Service User)
Madelayne Court Care Home, Chelmsford
The staff kept me fully informed and cared for MumAngela S(Daughter of Resident/Service User)
Madelayne Court Care Home, Chelmsford
All carers are very kind and work hardB O(Wife of Resident/Service User)
Madelayne Court Care Home, Chelmsford

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town.

Madelayne has a wonderful friendly atmosphere, with activities that are designed to stimulate, amuse and entertain all of those cared for. As an example the home has raised flower beds for ease of gardening, so you can really...  

Care Provided by Madelayne Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,650

Contact Madelayne Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hannah Charlton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (104)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (104)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Parking

  • Dedicated parking for all residents, relatives and visitors.

Madelayne Court Care Home Reviews (93)

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9.4

Madelayne Court Care Home has a Review Score of 9.4 (9.397) out of 10, based on 19 reviews in the last 2 years. Over all time Madelayne Court Care Home has 93 reviews.

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Review from Gertrude S (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience
Omg what a lovely place, everything so clean. No terrible smells, especially like urine like a few care homes I have been to do smell bad of urine.

I love the thought of the hairdresser being there and they label mum's clothes for a very small fee, £10 for 50 items. The carers are so friendly and take time to talk to me too which is lovely. Being disabled myself I have to use a scooter and they have to get it into the car.

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Review from Judith P (Sister of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

My sister could not have better care as she was dying. I was grateful she was among friends. I cannot praise or be thankful enough to the staff on the top floor of Madelayne Court. In fact, all staff were very kind and caring.

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Review from A B (Daughter of Resident) published on 15 November 2017 Submitted via Postal Card
Overall Experience
My mother has dementia and has been here for more than five years.
On the whole, she is cared for well. Initially, she was active but needed entertaining. She has been given good nutrition and has been kept clean.

The staff are very caring and thoughtful. Her medical needs have been monitored thoughtfully and she has had trips to hospital.

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Review from Anne F (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card
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Since my mother has been in Madelayne Court I feel that she has been comfortable. All of her needs are seen to. Anything that has been asked of the staff or managers, they have made sure that it has been done. The home is comfortable, clean and well presented. We could not wish for a better place for our mum to be in. I would definitely recommend this facility to others.

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Review from R W (Son of Resident) published on 6 November 2017 Submitted via Postal Card
Overall Experience

I visit Mum on a regular basis.

Mum is cared for and her needs/requirements are met by all participating staff.

The staff are friendly and always willing to help.

The care home, and Mum's room are kept very clean and presentable at all times.

I often assist Mum with her lunchtime meal and I have to say that the standard of food and choice available is very good.

Any concerns are dealt with by the staff/management quickly and in a very professional manner. Madelayne Court is a pleasant care home set in light and bright surroundings.

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Review from L W (Stepdaughter of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience

My stepfather was placed at Madelayne Court after being in the hospital as he kept falling and my mother could no longer help him at home. He was treated very well and although unfortunately, he died within a few months of being there, he was treated with dignity and the care he received was fantastic. Every carer we met was very caring and respectful and looked after him so very well.

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Review from Suzi A (Daughter of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience
My mum has been a resident for nine months and to see her so settled reaffirms this is the place for her. Residents are treated as individuals, with dignity and respect. Management and staff are always welcoming and happy to answer any queries and address any concerns.
Mum enjoys a range of activities as well as the company of fellow residents. All her needs are met 24 hours a day, ensuring her safety and wellbeing, something I (along with various carers) found to be extremely challenging in her own home.

Madelayne Court has enhanced the quality of both mum's life and mine.

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Review from J W (Relative of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience
Having visited my relative at least once a week she has been here since Dec 2016. I have found most of the staff caring and helpful most of the time. I have attended some of the relative meetings held each month and found them useful, general problems are missing laundry/clothes etc the major problem I had, the carers did try to rectify but when I met with management the problem was dealt with on the day!!

A happy atmosphere is always met with a smile or hello from all workers. The best room is the tea room called "Sweet Memories" for visitors to chat with residents lovely!

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Review from B P (Son-in-law of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience
We don't think that there is a perfect care home at the moment in England.
Madelayne Court, we think, is as good as it gets. The staff are, on the whole, excellent and very caring.
Unfortunately, as is with care homes, staff turnover is high but the new recruits seem to come in and do their best.

The food is pretty reasonable and the menus are posted weekly, so we can monitor what is being eaten by our relative. When we have had any problems they have been sorted out fairly quickly.

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Review from A Y (Son of Resident) published on 16 August 2017 Submitted via Postal Card
Overall Experience
My mother was admitted into Madelayne Court in Chelmsford nearly 19 months ago after suffering from a major stroke. She was also getting dementia.

The affection, love and care that mum was given was absolutely brilliant. Lovely, kind, caring staff. The homes standard for cleanliness is absolutely brilliant. Come to the end of her life, she was treated with absolute dignity. Mum liked it there. Gret all round.

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Review from Phil N (Son of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience

The care provided to my mother was exceptional. She was treated with respect, warmth and affection throughout that time that she was resident in the home.

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Review from Amanda L (Wife of Resident) published on 10 February 2017 Submitted via Website
Overall Experience

I would like to commend the staff of Madelayne Court for the standard of care they showed my husband until he sadly passed away at the end of January. The staff were so attentive and went above and beyond their duty of care. They were always welcoming to myself and my family. I would like to say a big thank you for making his last few weeks comfortable.

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Review from Christine C (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

My mother has been cared for at Madalayne Court for the past eight months, during that time she has had wonderful care and attention. The staff have paid attention to her own particular likes and needs. The whole property is clean, well maintained and always open for visits whenever we wish to see mum. The staff are fantastic all of them cheerfully acknowledge mum as they pass by. This has made such a possibly difficult time for the family so much easier to bear and we are truly grateful and thank them whole heartedly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 04 Aug 2026

    The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...

  • 08 Oct 2025

    This September, Madelayne Court Care Home part of the Runwood Homes Group, warmly welcomed a very special new resident, Vera, a long-time friend of the home who has now officially...

  • 25 Jul 2025

    Runwood Homes brought a touch of Hollywood glamour to its care homes across the group this July with a dazzling company-wide event. In a heartwarming display of creativity, fun and...

Upcoming Events

There are no upcoming events for Madelayne Court Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Madelayne Court Care Home.

Meet the Team (12)

Hannah Charlton
Hannah CharltonJob Title:Home Manager

Welcome to Madelayne Court. Thank you for taking the time to consider this care home. My name is Hannah Charlton, and I am proud to be the Registered Manager of Madelayne Court. If you view our home, you will experience how much care and dedication we offer our residents. We strive for perfection and aim to achieve excellence. We are a large home, but we have a homely, friendly, inviting environment.

We welcome guests to visit at their convenience and we look forward to greeting you all with a warm friendly smile.

Tracey Wash
Tracey WashJob Title:Deputy ManagerJoined: 2011

I have been a Deputy Manager at Madelayne Court since 2011.

The best thing about my job is that I get to be a part of an amazing team at Madelayne.

I have been given an award for employee of the month, and that was such an honour to receive.

When I’m not working at Madelayne, I enjoy working in my garden, shopping, and playing golf, as well as having my grandkids around.

The fun fact about me is that I have had a hole-in-one and had an eagerness in golfing.

Katherine Hughes
Katherine HughesJob Title:Deputy ManagerJoined: 2026

I have been working at Madelayne Court since 2016, after previously being employed in retail, and I felt like I needed a change.

I joined Madelayne Court as a part-time care assistant and soon learnt that I loved my new job and wanted to progress.

I then progressed to work as a care team leader, where, once established, I then progressed to a supporting deputy role until 2023. This then gave me the confidence to apply for a deputy manager role when the position became available.

I have never had a job where you get so much satisfaction in the work you do and really feel like you have made a difference to our residents’ lives. Working is hard, yet so rewarding.

Paula Loble
Paula LobleJob Title:Care Team LeaderJoined: 2019

I started working at Madelayne Court in 2019 as a Care Team Leader.

The best thing about my job is interacting with people and feeling like I have made a positive and meaningful impact on their daily lives.

The fun fact about me is that I have enjoyed the Lost series, but I’m still trying to understand the finale.

In my spare time, I enjoy genealogy, gaming, making jewellery, knitting, and crochet.

CJ Spurgeon
CJ SpurgeonJob Title:Head ChefJoined: 2021

When I joined Madelayne Court in 2021, I started off as a kitchen assistant, but now I’m Head Chef which I love doing.

I got awards for taking part in Chef of the Year and being Employee of the Month, which was really lovely to get.

The best thing about my job is trying our new recipes and hearing the residents like the food I make.

When I’m not cooking, I like gaming, decorating my home, as well as gardening.

The fun fact about me is that I have met CJ Jackson, who is the CEO of Billingsgate Seafood School.

Abbie Charlton
Abbie CharltonJob Title:Lifestyle Coordinator

I have just started working at Madelayne Court this year as a Lifestyle Coordinator.

The best thing about my job is hanging out with all the residents.

I’m working towards my apprenticeship in Level 2 in Adult Care.

When I have some spare time, I like to cook and shop.

Jyoti Fisk
Jyoti FiskJob Title:Home AdministratorJoined: 2012

I started at Madelayne Court as a carer in 2012, and now I’m the Administrator of the home.

The best thing about my job is that I get to meet new families as they come in, and my door is always open for staff and families to have a chat with.

The award I have won is Employee of the Month for December 2023, and I was very overwhelmed by this award.

A fun fact about me is that growing up, I used to live in Papua New Guinea, which is just above Australia.

In my spare time, I enjoy meeting up with my family, going on the back of my husband's motorbike, and watching movies.

Kerry Davies
Kerry DaviesJob Title:House KeeperJoined: 2008

I started working at Madelayne in 2008. In my time at home, I have gained experience in a number of roles and have achieved NVQ 2 qualifications in team leading and health and social.

I love working at Madelayne and feel the home is not only a workplace but a family support unit for all staff and residents.

The thing I like most about my job is being a part of the team and making a difference to not only the residents but the families, too.

Fun fact about me: the first time I went on a plane was in my 30s.

In my spare time, I love spending time with my family, watching documentaries, and reading books.

Arsh Patel
Arsh PatelJob Title:Care Team LeaderJoined: 2023
I started as a care assistant in 2023, and now I’m working as a Care Team Leader at Madelayne Court.

The best thing about my job is that I get to help residents in need and try to make their lives a bit better and make them smile a lot.

I have had an award of employee of the month, which I never thought I would get, and I was very happy to receive this.

In my spare time, I enjoy long walks with my wife and spending time with friends.

A fun fact about me is that I’m not good at dancing.

Jaimon Joseph
Jaimon JosephJob Title:Care Team LeaderJoined: 2021

I have been working as a Care Team Leader for about 3 years. I transferred to Madelayne Court this year as I wanted to be part of the Madelayne Team.

The best thing about being a Care Team Leader is that I get to observe people, and I’m a good listener.

In my spare time, I love to cook, read, and do some writing.

A fun fact about me is that I cook an amazing Gulabu Jamu.

Chris Sims
Chris SimsJob Title:Care Team LeaderJoined: 2019

I have worked at Madelayne since 2019 as a care assistant; I’m also working now as a Care Team Leader.

The best thing about being a care assistant is that I get to look after my residents and hear all their fun stories.

In my spare time I enjoy cooking, gardening, and going to the pub for a pint or two.

A fun fact about me is that I collect meerkats.

Sibi Varghese
Sibi VargheseJob Title:CTLJoined: 2022

I started working at Madelayne as a Care Assistant in 2022.

The best thing about my job is that I like making good relationships with residents and other staff members.

I was an employee of the month, and I got an award for passing my probation after 6 months.

In my spare time, I enjoy playing sports like football and tug of war.

A fun fact about me is that my team and I represent Chelmsford in the tug of war.

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