
All the staff treated me with kindness and dignityB R(Resident / Service User)

The staff kept me fully informed and cared for MumAngela S(Daughter of Resident/Service User)

All carers are very kind and work hardB O(Wife of Resident/Service User)

All the staff treated me with kindness and dignityB R(Resident / Service User)

The staff kept me fully informed and cared for MumAngela S(Daughter of Resident/Service User)

All carers are very kind and work hardB O(Wife of Resident/Service User)

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town.
Madelayne has a wonderful friendly atmosphere, with activities that are designed to stimulate, amuse and entertain all of those cared for. As an example the home has raised flower beds for ease of gardening, so you can really...
Care Provided by Madelayne Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 112 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Madelayne Court Care Home for full pricing details and T&Cs.
Contact Madelayne Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Hannah Charlton (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (104)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (104)
- Couples/Companion Rooms with ensuite Wet Room (4)
Parking
- Dedicated parking for all residents, relatives and visitors.
Madelayne Court Care Home Reviews (93)
Madelayne Court Care Home has a Review Score of 9.4 (9.397) out of 10, based on 19 reviews in the last 2 years.
Over all time Madelayne Court Care Home has 93 reviews.
I love the thought of the hairdresser being there and they label mum's clothes for a very small fee, £10 for 50 items. The carers are so friendly and take time to talk to me too which is lovely. Being disabled myself I have to use a scooter and they have to get it into the car.
My sister could not have better care as she was dying. I was grateful she was among friends. I cannot praise or be thankful enough to the staff on the top floor of Madelayne Court. In fact, all staff were very kind and caring.
On the whole, she is cared for well. Initially, she was active but needed entertaining. She has been given good nutrition and has been kept clean.
The staff are very caring and thoughtful. Her medical needs have been monitored thoughtfully and she has had trips to hospital.
Since my mother has been in Madelayne Court I feel that she has been comfortable. All of her needs are seen to. Anything that has been asked of the staff or managers, they have made sure that it has been done. The home is comfortable, clean and well presented. We could not wish for a better place for our mum to be in. I would definitely recommend this facility to others.
I visit Mum on a regular basis.
Mum is cared for and her needs/requirements are met by all participating staff.
The staff are friendly and always willing to help.
The care home, and Mum's room are kept very clean and presentable at all times.
I often assist Mum with her lunchtime meal and I have to say that the standard of food and choice available is very good.
Any concerns are dealt with by the staff/management quickly and in a very professional manner. Madelayne Court is a pleasant care home set in light and bright surroundings.
My stepfather was placed at Madelayne Court after being in the hospital as he kept falling and my mother could no longer help him at home. He was treated very well and although unfortunately, he died within a few months of being there, he was treated with dignity and the care he received was fantastic. Every carer we met was very caring and respectful and looked after him so very well.
Mum enjoys a range of activities as well as the company of fellow residents. All her needs are met 24 hours a day, ensuring her safety and wellbeing, something I (along with various carers) found to be extremely challenging in her own home.
Madelayne Court has enhanced the quality of both mum's life and mine.
A happy atmosphere is always met with a smile or hello from all workers. The best room is the tea room called "Sweet Memories" for visitors to chat with residents lovely!
Madelayne Court, we think, is as good as it gets. The staff are, on the whole, excellent and very caring.
Unfortunately, as is with care homes, staff turnover is high but the new recruits seem to come in and do their best.
The food is pretty reasonable and the menus are posted weekly, so we can monitor what is being eaten by our relative. When we have had any problems they have been sorted out fairly quickly.
The affection, love and care that mum was given was absolutely brilliant. Lovely, kind, caring staff. The homes standard for cleanliness is absolutely brilliant. Come to the end of her life, she was treated with absolute dignity. Mum liked it there. Gret all round.
The care provided to my mother was exceptional. She was treated with respect, warmth and affection throughout that time that she was resident in the home.
I would like to commend the staff of Madelayne Court for the standard of care they showed my husband until he sadly passed away at the end of January. The staff were so attentive and went above and beyond their duty of care. They were always welcoming to myself and my family. I would like to say a big thank you for making his last few weeks comfortable.
My mother has been cared for at Madalayne Court for the past eight months, during that time she has had wonderful care and attention. The staff have paid attention to her own particular likes and needs. The whole property is clean, well maintained and always open for visits whenever we wish to see mum. The staff are fantastic all of them cheerfully acknowledge mum as they pass by. This has made such a possibly difficult time for the family so much easier to bear and we are truly grateful and thank them whole heartedly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 08 Oct 2025
This September, Madelayne Court Care Home part of the Runwood Homes Group, warmly welcomed a very special new resident, Vera, a long-time friend of the home who has now officially...
- 25 Jul 2025
Runwood Homes brought a touch of Hollywood glamour to its care homes across the group this July with a dazzling company-wide event. In a heartwarming display of creativity, fun and...
There are no upcoming events for Madelayne Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Madelayne Court Care Home.
Meet the Team (12)

Welcome to Madelayne Court. Thank you for taking the time to consider this care home. My name is Hannah Charlton, and I am proud to be the Registered Manager of Madelayne Court. If you view our home, you will experience how much care and dedication we offer our residents. We strive for perfection and aim to achieve excellence. We are a large home, but we have a homely, friendly, inviting environment.
We welcome guests to visit at their convenience and we look forward to greeting you all with a warm friendly smile.

I have been a Deputy Manager at Madelayne Court since 2011.
The best thing about my job is that I get to be a part of an amazing team at Madelayne.
I have been given an award for employee of the month, and that was such an honour to receive.
When I’m not working at Madelayne, I enjoy working in my garden, shopping, and playing golf, as well as having my grandkids around.
The fun fact about me is that I have had a hole-in-one and had an eagerness in golfing.

I have been working at Madelayne Court since 2016, after previously being employed in retail, and I felt like I needed a change.
I joined Madelayne Court as a part-time care assistant and soon learnt that I loved my new job and wanted to progress.
I then progressed to work as a care team leader, where, once established, I then progressed to a supporting deputy role until 2023. This then gave me the confidence to apply for a deputy manager role when the position became available.
I have never had a job where you get so much satisfaction in the work you do and really feel like you have made a difference to our residents’ lives. Working is hard, yet so rewarding.

I started working at Madelayne Court in 2019 as a Care Team Leader.
The best thing about my job is interacting with people and feeling like I have made a positive and meaningful impact on their daily lives.
The fun fact about me is that I have enjoyed the Lost series, but I’m still trying to understand the finale.
In my spare time, I enjoy genealogy, gaming, making jewellery, knitting, and crochet.

When I joined Madelayne Court in 2021, I started off as a kitchen assistant, but now I’m Head Chef which I love doing.
I got awards for taking part in Chef of the Year and being Employee of the Month, which was really lovely to get.
The best thing about my job is trying our new recipes and hearing the residents like the food I make.When I’m not cooking, I like gaming, decorating my home, as well as gardening.
The fun fact about me is that I have met CJ Jackson, who is the CEO of Billingsgate Seafood School.

I have just started working at Madelayne Court this year as a Lifestyle Coordinator.
The best thing about my job is hanging out with all the residents.
I’m working towards my apprenticeship in Level 2 in Adult Care.
When I have some spare time, I like to cook and shop.

I started at Madelayne Court as a carer in 2012, and now I’m the Administrator of the home.
The best thing about my job is that I get to meet new families as they come in, and my door is always open for staff and families to have a chat with.
The award I have won is Employee of the Month for December 2023, and I was very overwhelmed by this award.
A fun fact about me is that growing up, I used to live in Papua New Guinea, which is just above Australia.
In my spare time, I enjoy meeting up with my family, going on the back of my husband's motorbike, and watching movies.

I started working at Madelayne in 2008. In my time at home, I have gained experience in a number of roles and have achieved NVQ 2 qualifications in team leading and health and social.
I love working at Madelayne and feel the home is not only a workplace but a family support unit for all staff and residents.
The thing I like most about my job is being a part of the team and making a difference to not only the residents but the families, too.
Fun fact about me: the first time I went on a plane was in my 30s.
In my spare time, I love spending time with my family, watching documentaries, and reading books.

The best thing about my job is that I get to help residents in need and try to make their lives a bit better and make them smile a lot.
I have had an award of employee of the month, which I never thought I would get, and I was very happy to receive this.
In my spare time, I enjoy long walks with my wife and spending time with friends.
A fun fact about me is that I’m not good at dancing.

I have been working as a Care Team Leader for about 3 years. I transferred to Madelayne Court this year as I wanted to be part of the Madelayne Team.
The best thing about being a Care Team Leader is that I get to observe people, and I’m a good listener.
In my spare time, I love to cook, read, and do some writing.
A fun fact about me is that I cook an amazing Gulabu Jamu.

I have worked at Madelayne since 2019 as a care assistant; I’m also working now as a Care Team Leader.
The best thing about being a care assistant is that I get to look after my residents and hear all their fun stories.
In my spare time I enjoy cooking, gardening, and going to the pub for a pint or two.
A fun fact about me is that I collect meerkats.

I started working at Madelayne as a Care Assistant in 2022.
The best thing about my job is that I like making good relationships with residents and other staff members.I was an employee of the month, and I got an award for passing my probation after 6 months.
In my spare time, I enjoy playing sports like football and tug of war.
A fun fact about me is that my team and I represent Chelmsford in the tug of war.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madelayne Court Care Home to verify any information. View our terms and conditions. Madelayne Court Care Home has an Enhanced Service -more info.