Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 242 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.
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Care Provided by Mundy House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

fee may vary and can be negotiable depends on needs

These prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements.

Contact Mundy House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mundy House Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • PermaCare Limited
  • Privately Owned

Person in Charge

  • Josi George (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (50)

Parking

  • car park available

Mundy House Care Home Reviews (242)

9.9

Mundy House Care Home has a Review Score of 9.9 (9.939) out of 10, based on 63 reviews in the last 2 years.
Over all time Mundy House Care Home has 242 reviews.

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Review from Michaela O (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not fault Mundy House, the staff make this care home. They are all so caring and kind. My dad has only been here 9 days but he seems happy.
He enjoys the food which is a plus and I hope this continues.
Well done Mundy House!!
Reply from Josi George, Home Manager at Mundy House Care HomeThank you for your kind words about us, we really appreciate your appreciation of us
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Review from Kevin O (Son-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot believe how helpful and nice the staff and management are, always willing to help and always with a smile.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you for your comments on us. We will continue the great care to all our residents and welcome you all, as we are a family!
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Review from Maria H (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always receive a warm and friendly welcome from any of the staff at Mundy House. The residents are well looked after, they enjoy various activities throughout the year, including music, dancing and art. The food is excellent, and my friend has always said how much he enjoys it. I visit my friend every
week, and he receives the very best of care. He is comfortable and happy. The care home is always clean, and there are often examples of artwork done by the residents on the walls. I have peace of mind that my friend is a resident at Mundy House, he is safe and receives excellent care.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Maria for your kind comments on us, much appreciated and valued by all
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Review from Michael H (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit weekly to see my friend bringing in holy communion as he can't get to church. My friend is ready and brought promptly to a room where we have a short service in private. I always find the staff very polite, friendly and welcoming. The care home is always clean and tidy, and residents seem comfortable
in their surroundings. The food is good and varied, and quite often there is an activity in progress where everyone is taking part.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you for your valuable comments on us, we continue to provide the best care to our residents
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Review from Pam A (Friend of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a happy visit with friendly staff around. Lots of entertainment weekly, hairdressing, chiropody appointments available and GP services as and when needed. Housekeeping to excellent standard and freshly cooked food each day. Highly recommend this happy home.
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Review from Joanne B (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate the caring staff at Mundy House enough. Everyone is always so helpful, always greeted with a smile and you can see how much they care about all the residents and their families.


My dear mum is happy, getting to know the care staff well now and feels safe and cared for.
All her needs

are met and it is so reassuring.


We are very thankful

Reply from Josi George, Home Manager at Mundy House Care HomeThank you Joanne for your kind and simple comments on us -JG
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Review from Catherine S (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad has been living at Mundy House since April 2024, his health and quality of life has been greatly improved since moving there . The care team make our dad feel safe, secure and cared for, when we visit him we can spend quality time with him without the worry we had when trying to look after
him at home. There is always something going on for Dad to join in, quite often he's playing bingo when I call in to see him, he also enjoys the crafting activities.
With the care and support Dad receives from everyone at Mundy House it's given him a comfortable and happy next stage of his life.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you catherine for your great comments on us, we will continue the priceless care to your dad and to all other residents-JG
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Review from Sharon C (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit its usually over a few days, which means I have the privilege of seeing the staff and my mum at many different times of the day. I always find the staff to be in good spirit, kind to everyone, dedicated, and also good fun! I give them 100/100 for their amazing service!
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Sharon for your valuable comments on us, we continue to provide the best care to our residents-JG
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Review from K C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is not really aware of her surroundings but is more settled and calm and treated so much better at Mundy house than her previous accommodation. I wish I had moved her to Mundy house years ago. Every single member of staff is always happy and caring. No-one moans or complains about their workload
or what they are expected to do. My mum is treated with great care and with respect and dignity. What more could I ask for? Thank you Jose and the whole team.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you for your kind comments on us , we try our best to provide the best care-JG
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Review from S K (Niece of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff really understand the needs of their residents.
When my uncle joined my auntie ( a long term resident) at the home, it was a well managed transition taking into account the well-being of both people.
I always feel welcome visiting the home. There is always a cup of tea and warm smile from
the staff and my relatives are happy and comfortable
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Susan for your kind comments on us , we will continue to provide the best care-JG
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Review from Sharon H (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum unexpectedly fractured her ankle while visiting relatives in Essex. Once surgery was completed she was moved to Mundy Care Home so she could be looked after while she required hospital check ups. All staff were warm, welcoming and supportive. My mother is both gluten and dairy free, the kitchen
staff went out of their way to ensure she could have meals suitable for her.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Sharon for your great comments on us and we will continue to provide the best care as possible -JG
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Review from C T (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum and dad moved into Mundy House very suddenly and unexpectedly in May 2024, they have been provided excellent care. Unfortunately we lost mum very quickly to Dementia and related conditions in the August of 2024 and all the staff were incredibly caring and supportive of dad and us as a family.
Dad is physically incapacitated but of good mind. The transition of having to leave their home due to him no longer being able to care for mum was very difficult and the subsequent loss of mum even more so. Testament to the environment Mundy House provides is that dad now feels like this is his new home and we too are grateful as a family that his health and wellbeing is much improved under their care than when he was struggling at home. Josi and his team are always ready to assist with any queries we have and proactively monitor his changing needs. The fact the staff, residents and families are so happy speaks volumes.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Claire for your kind comment on us, we continue to care our residents and ensure the best care to provide-JG
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Review from Christine C (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Mundy House for around 8 years. Now bed bound but the level of care is still the same today as when she first went in.
The manager, deputy manager and all staff are truly remarkable, kind, caring and always take time to keep you updated on mums wellbeing.
We can't thank them all
enough for looking after mum so well.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Christine for your heartfelt comments on us , we will continue to deliver the best care to your mum.
thank you -JG
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Review from J S (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It always smells fresh and clean and tidy. Staff from cleaner to management all make you welcome feel part of it. My mum is very happy here. If you have any complaints its dealt with straight away, so no complaints. They try to encourage everyone in the activities to the best of the resident's ability.
Staff are all very caring people from my opinion. It feels like a family atmosphere very nice for my mum.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Janet for your kind comments on us, much appreciated and valued-JG Home Manager
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Review from June C (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came into the care home last month, and with the care and excellent support he has been given he has settled in well.
The staff are amazing, friendly and always have a smile.
The Manager has gone above and beyond to make sure any stress my dad went into the home with is now a distant memory,
and that's just in one month.
I had only four days to find a home for Dad before he was discharged from hospital,
Mundy house was the only home that lived up to my expectations of the perfect home for him.
It makes a big difference when all the residents are very welcoming too.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you June for your priceless comments on us, we are extremely happy and honoured to look after Dad as he is a legend, we love and respect him too. thank you trusting us and understanding us - JG
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Review from Grace C (Granddaughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandad has settled in well at Mundy House since moving in last month. The manager and staff have gone above and beyond to ensure he is comfortable, and we cannot fault the level of care at the home. The home is always spotless, and Grandad has a lovely, spacious room which is always clean and tidy.
He enjoys the regular entertainment organised for residents. It is clear to see the dedication and passion that goes into the home and the care for all residents. As a family, we are so pleased that we found Mundy House.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Grace for your great comments on us, we love to look after your great granddad, he is an amazing individual, he loves us too-JG
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Review from Gwyneth R (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Mundy House for a couple of months now. The manager and assistant manager are excellent, both came to see Dad at his home with a view to respite care, and when his circumstances changed, also visited him in rehabilitation care with a view to a permanent care place. The management
and staff have listened to the family's requests for Dad's needs and everything has been done to make Dad as comfortable as possible, including an appointment with a local visiting dentist. The lovely laundry lady has even sewn name labels in Dad's clothes. We are made welcome whenever we visit, with warm smiles from the friendly staff, and the managers office door is always open making it very easy to have a chat. I love the weekly update emails with news about the home in general and a comment specifically about how Dad has been. The family can now relax knowing Dad has 24/7 care in a safe and caring environment.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Gwyneth for your heart touching comments on us and we are more than happy to support Dad, he is a legend, we respect and love him-Josi George, Manager
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Review from G A (Brother of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my sister today, 21/10/25 and found all the staff to be very courteous and friendly. My sister is very happy and content at Mundy House.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you for your valuable comments on us, very much appreciated JG
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Review from Anna G (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been coming over from Spain this year to see my mum, and the care and support is 100%. My mum also seems very happy and well looked after. With a big thank you to everyone at Mundy House. My mum looks very peaceful thank you.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Anna for your simple and heartfelt comment on us, we always try to provide the best care as possible- JG
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Review from Alan F (Son of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum needed 24-hour dementia care when my Dad passed away in January, so my sister and I looked around at about 6 care homes in the area. Mundy House was the last care home we visited, and, as soon as we walked in the atmosphere was so much different to the others. All the staff were friendly and
welcoming, including the 'House' services (laundry and cleaning) staff.
Our family regularly visited, at irregular times, but at all times Mum was happy and content.
They catered for her food choices perfectly, ensuring that she had her favourites (ice cream).
My Mother-in-Law has been receiving care at a different facility for 15 years, but after 4 months with experience at Mundy House, we moved Mother-in-Law to Mundy House.
Mum has now passed away, but her final few days were made peaceful and gentle by the staff at Mundy House.
Reply from Josi George, Home Manager at Mundy House Care HomeThank you Alan for your heart-warming comments on us and our care team - JG
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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 63 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Mundy House Care Home is calculated as follows: ( (712 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 750 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 63 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.

Frequently Asked Questions about Mundy House Care Home

What types of Care is Mundy House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mundy House Care Home have?

There are 60 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Mundy House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mundy House Care Home to the centre of Basildon?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mundy House Care Home to verify any information. View our terms and conditions. Mundy House Care Home has an Enhanced Service - more info.