The Oaks

14 St Mary's Road, Aingers Green, Great Bentley, Colchester CO7 8NN
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8.6 11 Reviews
  • The Oaks, Colchester
The Oaks is a versatile care facility, with expertise that includes provision for dementia care needs, as well as complex mental health and physical disabilities.

Their mission is to provide a homely and comfortable environment that allows residents to live a positive daily lifestyle, with a focus on dignity and personal freedoms.

The care facility provides high-quality care at an affordable price. Staff members are well equipped with knowledge and experience and all meals are home cooked. To keep each day engaging, the home organises activities and events to ensure residents always have something to look forward to and that there is never a dull day.

At The Oaks, you can discover peace of mind and assurance that your loved ones are in caring and capable hands.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1050
  • Self-Funded Residential Dementia Care: £995 – £1050
  • RESPITE Self-Funded Residential Care: £995 – £1050
  • RESPITE Self-Funded Residential Dementia Care: £995 – £1050

These prices are only a guideline, please contact The Oaks to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Florence Care Homes LTD

Person in charge

  • Amanda Doyle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 1

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • Any time possible, no restrictions on visiting hours. Please avoid early mornings and dinner times

Parking

  • Visitor parking available

The Oaks Reviews (11)

8.6

The Oaks has a Review Score of 8.6 (8.579) out of 10, based on 3 reviews in the last 2 years.
Over all time The Oaks has 11 reviews.

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Date Published
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Reviewer Connection to The Oaks
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Total of 11, showing 1-11
Review from Brenda E (Wife of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came in for restbite for three weeks as needed to have house adapted I was very concerned about him not being with myself at home. But the managers and staff made myself and my husband feel so welcome and put me at ease knowing he was going to be well cared for. Myself and all the family
were allowed to visit when ever we wanted and was always greeted with a smile. When the time comes that my husband needs permanent care I would feel more than happy to pick this home
Reply from Amanda Doyle, Manager at The Oaks

We understand how difficult it can be to have a loved one stay somewhere new, even for a short period, so it's wonderful to hear that you and your husband felt welcome and supported during his stay. Our team is dedicated to making both residents and their families feel at ease, and it's heartening to know that we were able to do that for you.We're so glad that you felt reassured knowing your husband was well cared for, and that your family visits were always greeted with a smile. Your feedback is incredibly valuable to us, and it means a lot to know that you would feel comfortable choosing us again when the time comes.

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Review from Joanne H (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home! My mum stayed here for 3 weeks while my dad had an op. The staff are amazing so kind and nothing is too much trouble! Mum always seemed happy when we visited and always had a smile for all the carers. I had no worries whilst my mum was here as I knew she was getting the best care.
The management was so lovely. So helpful if we needed anything. I would not hesitate to recommend The Oaks. A lovely home with a very caring staff.
Reply from Amanda Doyle, Manager at The Oaks

Thank you so much, was an absolute pleasure to care for your mum, and so wonderful to meet you all. I Hope Dad has fully recovered from his op, the residents miss chatting with him when he visited.

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Review from Alexia P (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with my mum's care at The Oaks. When I visit my mum she is happy, clean and socialising with other residents. The staff are always welcoming and friendly and nothing is too much trouble.
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Review from John W (Son of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful staff and home.
Words can never express how kind and compassionate they have been towards my mum. Mum's health recently declined significantly, and they have always gone far and above to make her comfortable, and nothing has ever been too much trouble.
My sincerest thanks to
everyone there. I have nothing but praise and admiration for them all.
Wonderful home.
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Review from Mandy F (Daughter of Resident) published on 2 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second care home my mother has been in, and it is so different from the first. I and other family members have always found the staff very welcoming. It has a very homely feel to it. The new activities coordinator is doing an amazing job. The manager is happy to discuss any concerns, and
I feel I am kept well in the loop with regards to my mother's care. The staff have been amazing during the pandemic, utilising a Facebook group and video calls to keep relatives in touch with their loved ones. My mother has been there just over two years, and I am very comfortable in the knowledge that she is in a safe and caring environment. I would not want her to be anywhere else.
Reply from Amanda Doyle, Manager at The Oaks

Thank you so much for your kind response. Your mother is an absolute pleasure to have as a part of our family. We look forward to welcoming you back into our home.

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Review from Wendy M (Sister of Resident) published on 2 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident in The Oaks care home for over two years.
He is very happy and very well cared for. The home is well run by the manager, and all the staff are friendly and work very hard to provide a high standard of care.
We are kept fully informed of any concerns they have and any
changes in his health.
The activity programme is amazing, so many different programmes are organised to keep the residents stimulated and entertained.
We feel reassured that The Oaks is a safe, happy and caring home.
Reply from Amanda Doyle, Manager at The Oaks

Thank you so much for your kind response. We are pleased that you feel this way and look forward to welcoming you back into the home.

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Review from P T (Husband of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a rocky period at the end of 2017, the new manager and assistant manager supporting an excellent team of care staff, have turned the home around. The care staff are very caring and considerate, cherry and respectful. There is a dedicated member of staff responsible for activities on weekday mornings
and other activities happen around Easter, Christmas, the summer etc. The food is nutritious and varied. I am very pleased with the care given.
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Review from P T (Husband of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are the strong point and this is important as how they treat my wife is crucial to my opinion. They work together, undertaking various jobs e.g personal care, cooking, cleaning without apparent disharmony. It probably helps that I believe most are residents locally - one has been there since
the home started 14 years ago. The manager must be good at people management.
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Review from Stanley B (Son-in-law of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a home with mainly elderly residents with a variety of problems. It is well managed and staff are competent and caring.
My wife and I, together with other family members who visited, were always made welcome on an informal basis.
We felt comfortable that my mother in law was well looked
after, in often difficult circumstances because of her Dementia.
Reply from Jackie Poynter, Manager at The Oaks

Thank you for your comments. It was our privilege to care for your mother in law.

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Review from Paul K (Son of Resident) published on 24 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
We came over for 2 days from Germany to visit our mum and we were surprised how good she was looked after. The staff got her in the lift to put her in the wheelchair so we got some privacy with her. Very friendly. Thanks for the tea!


The service you get - is very good for the budget they get.

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Review from Rhoda D (Wife of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely stay well looked after, all staff are very helpful would recommend to all. Good food and company.
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Current Review Score: 8.6 (8.579)

Overview of Review Score

The Review Score of 8.6 (8.579) out of 10 for The Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for The Oaks is calculated as follows: ( (31 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.75 Points relating to the number of positive Reviews for The Oaks is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Amanda Doyle

Job Title: Home Manager Joined: 2016

With years of experience in the care sector, Amanda is a dedicated and compassionate leader committed to ensuring the highest standards of care for our residents. She started as a chef in February 2016 and then became the Home Manager in August 2019. She brings a wealth of knowledge, a warm approach, and a strong focus on creating a safe, supportive, and welcoming environment. Amanda’s passion for person-centred care ensures that every resident feels valued, respected, and at home.

Frequently Asked Questions about The Oaks

What types of Care is The Oaks registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Oaks have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Oaks?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Oaks to the centre of Colchester?

8.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Oaks to verify any information. View our terms and conditions. The Oaks has an Enhanced Service - more info.