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Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon...
Set in a leafy, residential area in Laindon, just outside of Basildon, Oaklands Care Home is a well presented and modern setting which prides itself on delivering high quality and person-centred residential and residential dementia care.
Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon and treatment room provide further opportunities for relaxation and the lovely garden space is the ideal spot for spending time with friends and family.
By getting to know each individual resident at Oaklands, the team work hard to ensure life at the home is engaging and enjoyable. From the varied activities programme to taking trips out and about, every day is filled with fun and laughter. And for residents who prefer the peace and quiet, alone time is fully respected too, with involvement in activities never forced.
Mealtimes are a key part of each day at Oaklands. The catering team prides itself on ensuring dining is an enjoyable experience for every resident, always taking into account personal preferences and requirements.
The team understand how important connection is. Visitors are always welcome to the home and they also create opportunities for residents to engage with the local community, ensuring they feel valued and included.
Care Provided by Oaklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Oaklands Care Home for full pricing details and T&Cs.
Contact Oaklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Claudia Nitescu (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (55)
Oaklands Care Home Reviews (112)
Oaklands Care Home has a Review Score of 9.5 (9.484) out of 10, based on 15 reviews in the last 2 years.
Over all time Oaklands Care Home has 112 reviews.
My mum has been a resident for nearly four years, I'am so grateful for the care and support she gets, she is treated with dignity and respect by all members of the team. The care home is always clean and smells fresh, this is great team work by all members.
My mum has been a resident for nearly four years, I'am so grateful for the care and support she gets, she is treated with dignity and respect by all members of the team. The care home is always clean and smells fresh, this is great team work by all members.
We are especially pleased that you feel she is treated with dignity and respect, as this is at the heart of everything...
Thank you so much for taking the time to share such lovely feedback. It means a great deal to us to hear that your mum has been happy and well cared for during her time with us.We are especially pleased that you feel she is treated with dignity and respect, as this is at the heart of everything we do. Thank you also for recognising the hard work of our whole team in keeping the home clean, welcoming and fresh.
We will be sure to share your kind words with the team they will be delighted to know that their efforts are appreciated. Thank you for trusting us to care for your mum over the past four years.
I have only wonderful things to say about Oaklands Care Home and the amazing staff who are currently looking after my mum who can be very challenging. How they handle her is amazing and if it's out of 10 I would give 11 without hesitation. I love visiting they are all very welcoming, and Mum often...
I have only wonderful things to say about Oaklands Care Home and the amazing staff who are currently looking after my mum who can be very challenging. How they handle her is amazing and if it's out of 10 I would give 11 without hesitation. I love visiting they are all very welcoming, and Mum often says she loves it here.
We are especially pleased to hear that you find the team so welcoming when...
Thank you so much for taking the time to share such wonderful feedback about Oaklands and our team. It means a great deal to us to know that you feel your mum is being cared for with kindness, patience and understanding.We are especially pleased to hear that you find the team so welcoming when you visit and, most importantly, that your mum often tells you she loves it here. Knowing that our residents feel happy, safe and at home is incredibly important to us.
An 11 out of 10 is a fantastic compliment! We will certainly share your lovely words with the whole team, who will be delighted to know that their hard work and dedication are appreciated.
Thank you for trusting us to care for your mum.
The care it is very good I can take my medicine in time, not forget anymore
Staff been very pleasant
I can have a good sleep during the night
The garden it is lovely to stay in
The care it is very good I can take my medicine in time, not forget anymore
Staff been very pleasant
I can have a good sleep during the night
The garden it is lovely to stay in
It is wonderful to hear that you feel supported with your medication, are able to enjoy a good nights sleep, and find our staff pleasant and approachable....
Thank you for taking the time to share your lovely feedback. We are so pleased to hear that you feel welcomed and well cared for by our team.It is wonderful to hear that you feel supported with your medication, are able to enjoy a good nights sleep, and find our staff pleasant and approachable. We are also delighted that you enjoy spending time in our garden it is a lovely space for residents to relax and enjoy.
Thank you again for your kind words. We will be very happy to share your feedback with the whole team.
Oaklands is my second home since my wife was omitted. I come to see her 7 days a week. A pleasure coming here.
Oaklands is my second home since my wife was omitted. I come to see her 7 days a week. A pleasure coming here.
We are delighted that you feel welcomed and supported when you are here. Our aim is to create a warm, homely...
Thank you so much for your lovely feedback. It means a great deal to us to hear that Oaklands feels like a second home to you and that you enjoy coming to visit your wife each day.We are delighted that you feel welcomed and supported when you are here. Our aim is to create a warm, homely environment where our residents and their families feel comfortable, valued and part of the Oaklands community.
Thank you for your continued support and for taking the time to share your kind words. We look forward to welcoming you each day.
We had our mum/friend have a three weeks respite care. She was looked after wonderfully by all staff there. They helped her use her walker, which she woudn't use at home. You can have lunch with them there, which I enjoyed on 2 occasions. It was lovely that the staff helped and were there to say...
We had our mum/friend have a three weeks respite care. She was looked after wonderfully by all staff there. They helped her use her walker, which she woudn't use at home. You can have lunch with them there, which I enjoyed on 2 occasions. It was lovely that the staff helped and were there to say goodbye and waved her off.
Our Mum had been a resident here for three and a half years. Unfortunately she passed way last weekend in the home. The team of carers on duty at the weekend were amazing, they showed care, compassion and authentic empathy. We couldn't have asked for more from them, it was very emotional & the care...
Following this the only contact we have received has been a call from the home admin Sue who was lovely and expressed her condolences.
What has really upset us is the lack of contact from the Care Home Management, no call, no acknowledgment even when my sister visited this week, she couldn't even get up from her desk, we have found this rude and like our Mum never existed in her eyes. We had a lovely relationship with the assistant manager who has vanished from the home?
We asked for our Mums clothes to be donated to charity or given to other residents, but these were apparently thrown away despite many of them being new.
Thank you for your review, we value all feedback as this helps us to improve our service where required. The whole Oaklands team extends their condolences on the passing of your mother. We are deeply sorry for your loss and understand this is a difficult time for you and your family. We appreciate...
Thank you for your review, we value all feedback as this helps us to improve our service where required. The whole Oaklands team extends their condolences on the passing of your mother. We are deeply sorry for your loss and understand this is a difficult time for you and your family. We appreciate your kind comments about the care, compassion and dignity shown by our care team; this has been shared with the staff involved; we know it means a great deal to them. We are sorry you are disappointed with the communication following the loss of your mother. The home manager did try to contact you by telephone which went straight to voicemail; she regrets she was unable to speak with you at the time and how this has added to your distress. The home manager was not aware of your sister’s visit to the home and therefore the opportunity to speak with her was missed, and we apologise for the unintended upset caused. In line with our policy, we are not permitted to keep residents’ personal clothing in the home. This should have been explained at the time, and we regret this caused further distress. We value the relationship shared with your mother and family and are saddened this experience has caused upset. We will use your feedback to reflect on how we communicate with families at such sensitive times. Once again, please accept our heartfelt condolences.
Find staff to be very friendly to both my mum from admin to carers to catering staff and office staff. Was very worried about Mum's experience in a care home, but this was soon dispelled as staff seem very attentive and professional. Very happy overall. Room is a good size and good to have a...
Find staff to be very friendly to both my mum from admin to carers to catering staff and office staff. Was very worried about Mum's experience in a care home, but this was soon dispelled as staff seem very attentive and professional. Very happy overall. Room is a good size and good to have a bathroom. A very good home.
My sister has been at Oaklands since May 2024. I can honestly say what a wonderful, beautiful Oaklands place is. The staff are just amazing, always have time to chat.
My sister has been at Oaklands since May 2024. I can honestly say what a wonderful, beautiful Oaklands place is. The staff are just amazing, always have time to chat.
Staff are very friendly and helpful. Always made welcome. Can't fault the care provided for my sister.
Staff are very friendly and helpful. Always made welcome. Can't fault the care provided for my sister.
Friendly caring staff, clean bright spacious surroundings, food plentiful, varied and very appetising. Day room and dining room very nice.
Friendly caring staff, clean bright spacious surroundings, food plentiful, varied and very appetising. Day room and dining room very nice.
I have been visiting now since January and I am pleased to say after meeting the new manager I feel much more content. I find her very approachable, empathetic, understanding and warm. It automatically gives a sense of peace and comfort in that my father is in good care. The manager is efficient...
I have been visiting now since January and I am pleased to say after meeting the new manager I feel much more content. I find her very approachable, empathetic, understanding and warm. It automatically gives a sense of peace and comfort in that my father is in good care. The manager is efficient and I find that she listens and observes and follows through with any concerns. I have also seen a change in staff and how information sharing appears to be working better.
Not sure about activities, I've never seen any one doing anything with the residents, items go missing from room often.
Not sure about activities, I've never seen any one doing anything with the residents, items go missing from room often.
My mum has been a resident of Oaklands Care Home for just over a year and I am delighted with all aspects of the care she is receiving. She is well cared for, clean and tidy (which has always been important to my Mum) and safe - all of which are important to me as her daughter. The staff are...
My mum has been a resident of Oaklands Care Home for just over a year and I am delighted with all aspects of the care she is receiving. She is well cared for, clean and tidy (which has always been important to my Mum) and safe - all of which are important to me as her daughter. The staff are amazing, very kind, caring, open, honest and, in my eyes, absolute angels. As a family, the staff are very friendly, and accommodating and always welcome us to stay for lunch with my Mum, which my Dad often does. As my Mum's dementia has progressed, her needs have got greater but they continue to treat her with the dignity and respect she deserves. Management are approachable and always willing to discuss my Mum's care needs or any concerns that either of us may have. I am always kept up to date on my Mum's care, which I truly appreciate. Thank you to everyone at Oaklands for looking after my Mum.
During this month of November, we have had two events at the home to celebrate. A raffle to welcome our new manager. To honour Armistice Day. Both events were outstanding in the amount of effort put in by the activities team and kitchen staff. All of the staff and carers work extremely hard and as...
During this month of November, we have had two events at the home to celebrate. A raffle to welcome our new manager. To honour Armistice Day. Both events were outstanding in the amount of effort put in by the activities team and kitchen staff. All of the staff and carers work extremely hard and as a team and it shows. Congratulations new management. I am sure we'll hope it continues.
Enough events to keep the residents engaged and something to look forward to
I have asked for a couple of jobs for Mum to be done and have always received feedback.
Managers are friendly and approachable.
Made to feel welcome and at home even as...
Enough events to keep the residents engaged and something to look forward to
I have asked for a couple of jobs for Mum to be done and have always received feedback.
Managers are friendly and approachable.
Made to feel welcome and at home even as a visitor. Offered tea, coffee and food when visiting.
Special appreciation to two members of staff in particular. 5* to them both for their care and treatment of my father and us. Frustrating getting only a day's notice regarding taking Dad to appointments, unable to arrange time off work at such short notice.
Special appreciation to two members of staff in particular. 5* to them both for their care and treatment of my father and us. Frustrating getting only a day's notice regarding taking Dad to appointments, unable to arrange time off work at such short notice.
Mum became a resident at Oaklands on the 31st of January 2024 after much heart searching that at 102 and struggling to keep her safe and cared for in her own home we visited Oaklands and from that first visit knew this was the home for Mum. She was reluctant as we were at first but from the day she...
Mum became a resident at Oaklands on the 31st of January 2024 after much heart searching that at 102 and struggling to keep her safe and cared for in her own home we visited Oaklands and from that first visit knew this was the home for Mum. She was reluctant as we were at first but from the day she arrived Mum's life changed for the better. She was greeted by the most amazing group of caring staff from the Manager to everyone who works there nothing was too much trouble and Mum was cared for in every aspect of her needs as we her family were they recognised that families need help adjusting to a new family routine. Mum had a beautiful room which we were encouraged to make her own with her own possessions. Mum fell into the routine very quickly and was enjoying every aspect of the home she especially was enjoying her meals which always looked delicious. Mum sadly died in hospital in May but her 3 months in Oaklands were the best in a long time and for that, we will be forever grateful.
Mum has only been here for 12 days but all that we have experienced during that time has been very positive. We have no concerns at all. Very pleased!
Mum has only been here for 12 days but all that we have experienced during that time has been very positive. We have no concerns at all. Very pleased!
My mother was a resident at Oaklands in Laindon for a number of years. Their care of her was amazing. She passed away on 25/12/23 in Basildon Hospital from pneumonia, but their support and care right up until her being in hospital was beyond and above their call of duty. Big thank you to all the...
My mother was a resident at Oaklands in Laindon for a number of years. Their care of her was amazing. She passed away on 25/12/23 in Basildon Hospital from pneumonia, but their support and care right up until her being in hospital was beyond and above their call of duty. Big thank you to all the staff that knew my mum.
The home and my mother’s room is immaculate. I was very hesitant about leaving my mum but...
The home and my mother’s room is immaculate. I was very hesitant about leaving my mum but she’s gone from a person that would rarely eat to someone who is looking forward to meal times. She also enjoys the company of the kind staff and the other residents. I regularly take her out and she spends time at my house but looks forward to going ‘home’ back to Oaklands which is lovely to see. She has gained weight and is the happiest she’s been in a long time. The meal times are a particular highlight for her but even in between meals, she is regularly given tea/coffee and homemade cakes.
If I had to mention any negative, it’s that we haven’t been able to have a telephone in her room, but overall couldn’t be happier.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 18 Sep 2025
A truly unforgettable milestone was celebrated at HC-One’s Oaklands Care Home in Laindon, Essex, as beloved resident and knitting queen, Irene Emily Martin, marked her 100th birthday in style. The...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 21 Nov 2024
HC-One’s Oaklands Care Home in Laindon, Basildon, is celebrating having received a glowing report from the Care Quality Commission (CQC). The team at HC-One’s Oaklands Care Home were delighted to...
There are no upcoming events for Oaklands Care Home.
Accreditations
There are no accreditations posted yet for Oaklands Care Home.
Meet the Team (1)

As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a...
As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and qualityof life for residents.
When asked what is her favourite thing about being a Home manager, she remarked,
"My favourite thing about being a Home Manager is having the opportunity to make a real difference- not just in the lives of the residents, but also in building and supporting a strong, motivated team. I love creating an environment where residents feels safe, respected and happy, and where staff feel valued and empowered to do their best work. seeing the positive impact of good leadership every day is incredibly rewarding for me."
If you would like to find out more about Oaklands, Claudia would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Frequently Asked Questions about Oaklands Care Home
What types of Care is Oaklands Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oaklands Care Home have?
There are 55 Single Rooms.
What are the Facilities & Services at Oaklands Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Oaklands Care Home to the centre of Basildon?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Home to verify any information. View our terms and conditions. Oaklands Care Home has an Enhanced Service -what an Enhanced Service includes.