Redbond Lodge

My husband has only been in Redbond a few weeks during that time he has settled so well and is happy. The home is clean & well presented, the staff are exceptional, one in particular is caring attentive to detail. Activities are often centred on purposeful daily activity. Dignity privacy & respect is high on the agenda, a good understanding of individuals & how their disability affects them is observed & practised. Not only has mu husband been welcomed to the home & included as family but they have been exceptionally kind to me and my family in what has been a very difficult & heartbreaking time. From the manager who is so approachable to the amazing Maria, housekeeping & maintenance staff, chef, admin. I am happy as my husband is happy.

Redbond Lodge is a fabulous care home. The staff are very welcoming, friendly and supportive My nan moved here for 9 months and we could not have wished for a better home even though it did take time to settle due to the dementia. One member of staff in particular went above and beyond and deserves a medal - we love her and so did our nan.

All the staff show compassion and empathy. Both my relations are clean, safe and cared for. I am welcomed anytime I visit, which are random. The beds, rooms are always clean and well-maintained. The residents are kept entertained and for their health and welfare is well organised, and any outings are really enjoyed. Everyone is valued and cared for and treated like family. I cannot praise Redbond Lodge staff highly enough. I know my loved ones have peace of mind in their last years.

Wonderful care home. All needs met. Brilliant staff one and all.

My mother is very happy at Redbond Lodge. She is well cared for by the staff, and especially enjoys the outings. Great staff and a lovely, clean home.

I have found my brother's care to be very good. Staff are patient, kind and caring. My brother seems as content as he can be with his condition.

My father has only been in Redbond Lodge for almost three weeks but in that short time he is settling in really well. This is thanks to all the staff who have been so kind and caring in helping him. It is peace of mind for our family to know that he is being so well cared for and looked after. On visiting, we are always made to feel very welcome. His personal care is excellent and he has a lovely room that is kept clean and tidy as are all other areas of home.

I chose Redbond Lodge seven years ago for my Father to move in. He was starting to suffer from Dementia at that time. Over the whole time of his stay the Redbond team have been exceptional. Despite his challenges they were able to keep my Father safe, well looked after, general cared for in all his needs. The fact that whenever I visited the staff knew all about him, what he had been doing, what he had eaten and drank, without asking a colleague showed they were really interested in him. That is what we all want for our vulnerable relatives, care we can trust.

My partner was in Redbond Lodge Dunmow for nearly two years with dementia. During that time he had such good appropriate and caring attention. When I visited which was on a regular basis I was made to feel "one of the family" and enjoyed visits as such. All the staff worked so well together and everybody was accessible to me at all times and I appeared to be no trouble to them. As he slowly deteriorated his extra needs were sensitively attended to and at his end such time care and attention was given to him and to me by all the staff and his surroundings were made so appropriate for our needs at the time. Time and help was also made available to me after he had died and this meant so much to me .

I would like to say how much I appreciate the level of care mum received in her final week, there was two amazing people with her when she passed away and they treated her with such kindness, dignity and respect. It was so reassuring for us as a family.

Overall my stay good all the staff are very good there was one or two that needed a shake up some of the food needs looking at any problems I had Raquel has always looked in to it Lisa always ready to help when needed sahra was the same Karen does brilliant for activities and outings Marie does everything i would have no hesitation to return I liked it very much thank you all

My mother has been a resident at Redbond Lodge for five months and I have been very impressed by the care, compassion and friendliness displayed to me, family, friends, and most importantly to my mother directly. The team are helpful, responsive and really do seem to care, and this is displayed in the little touches and interactions with my mother that happen spontaneously. My mother needs full personal care and she always looks nice, with clean clothes and well groomed, and is encouraged to participate in the busy calendar of activities on offer - there is always something happening and the team often hold parties and group events to bring the residents together; look at Facebook! Someone is always on hand to help or answer questions which is reassuring when going through a big life change which can be emotional and stressful for everyone. Whenever I speak about Redbond Lodge I always get positive feedback from others and the home and team have a good reputation locally.

Staff very helpful and kind always willing to give support when needed always approachable. A big thanks to everyone keep up the good work. Kind regards Martin.

My dad, Ronald was a resident for 18 months, I can't thank racquel and her team enough for the genuine care, love, support and dignity they gave my dad, he loved the days out and doing some of the in house activities. He especially loved the time one of the team bought is own personal cricket kit in, pads, helmet etc and arranged for dad and some of the other gents to have a game of cricket, nothing was too much trouble. Once again, Thankyou all.

Alan

My mum had dementia and spent the last year of her life as a resident at Redbond Lodge. The home is large and busy and has a happy atmosphere and a full, varied activity programme with lots of outings. The staff were always caring and supportive. It's very well run and the manager is approachable and easy to contact and I found all the staff efficient and helpful. Mum received end of life care there which was extremely good - empathetic, dignified and respectful. Everyone was so caring of her and of us as a family.

Our mother was a resident at Redbond Lodge for over two years, during this period this period our mum was looked after and cared for brilliantly. All staff were amazing and the care was amazing. They went above and beyond at all items. I would recommend Redbond to others its an outstanding home.

Mum was a resident at Redbond Lodge for 2 years 3 months.During that time she was treated professional by all staff. The staff went the extra yard to look after mum.The home is clean, food is good and the activities provided are excellent. I was regularly updated concerning mums deteriorating health and contacted regarding her ongoing health retirements. I am really pleased that we as a family chose Redbond Lodge as the care home for mum.

The home is excellent, clean tidy and the staff are amazing, compassionate and caring in their work. Food is very good quality and variety, they have wonderful activities to keep brain and body exercised. Great facilities, hair cuts etc. Would recommend highly.

Mum, who is a dementia suffer, is always in a good mood. She is a positive person, but all the care and attention she gets is a vital part of that positivity she has, so thank you for supporting her.