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At any Runwood Home carers pride themselves on providing...
Care Provided by Redbond Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redbond Lodge for full pricing details and T&Cs.
Contact Redbond Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Racquel Cruz(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
- Number of floors: 2
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Redbond Lodge Reviews (126)
Redbond Lodge has a Review Score of 9.9 (9.887) out of 10, based on 29 reviews in the last 2 years.
Over all time Redbond Lodge has 126 reviews.
My mother arrived at Redbond Lodge in December. She has mixed dementia and was no longer able to live at home. From the day she arrived, she has been made to feel welcome, comfortable and respected. The staff are wonderful and the manager's leadership is outstanding. Mummy adores the activities and variety of things to do. She is engaged and I am confident she is safe. I am kept informed and special thanks to the office staff for making the process so smooth.
It is so good to hear that you are happy with all aspects of our care.
I am happy here. I don't rate the food. Small amounts. Not like where I was. It is presented nicely. We are cared for well. Rooms are clean.
Thank you, for taking the time to leave us a review and for your lovely comments about our home and team at Redbond Lodge. Your feedback will be shared with the team.
I've been living in Redbond Lodge for nearly 2 years. I have found the service to be good.
Thank you for taking the time to give us a review of our service. I will share this with Redbond team staff. We are pleased that you are settling in well.
This review is to show our appreciation for the home when we all plus Mum wanted some private space/room to celebrate Mum's birthday in December. We were allocated a communal room to allow us to do this.
Best regards.
Mum was only at Redbond for 7 weeks but during that time she was so happy. She made friends and the staff were so lovely to her. The manager was really supportive when Mum passed away as were all the staff.
Kind regards.
The team also supported us, as her family. We can't thank the manager enough for her communication with us and for her gently guiding us through Mum's final months, helping us to access services to ensure Mum's final care plan was in place for when she needed it. They were with us, together with her, on her final day. We will be forever grateful to them. Truly amazing people doing a phenomenal job.
Thank you for taking the time to share your positive experience with us, Georgina. On behalf of Redbond team, we are so pleased to hear that your mum received great respect and tenderness during her stay with us.
Redbond staff are committed to providing the highest quality of care...
When we brought our mum in for the first time at Redbond Lodge in December 2022, the staff were very friendly and kind. Nothing was too much trouble, which has continued. Mum has settled in well. The family are all happy with Redbond Lodge, knowing she is cared for in the best possible way.
Kind regards.
Since Nan arrived here, she has been very content and at ease. Her health has improved, and the care given to her is excellent. The activities are wonderful and varied with lots of thought. We are delighted with Redbond and the staff here and feel fortunate that she is so comfortable spending her days here.
Kind regards.
Mum has improved dramatically since she came from the hospital six weeks ago. She seems to be very happy every time we visit. The carers are extremely helpful and caring, as are all staff. We are, as a family, so relieved that Mum is able to spend the rest of her time here at Redbond Lodge. We are so thankful for all the help and support from everyone.
Kind regards.
Throughout, as a family, we have always felt welcome on arrival and throughout our visit, as though we are part of the family.
We are always having regular updates when required which is reassuring to us, as a family.
The staff are always interactive and want to get to know my grandad and what makes him happy. We can't thank you all enough.
Best regards.
He loves walking and being outside which the staff are accommodating when possible. We feel good in the knowledge that Dad is safe and well cared for.
Kind regards.
Everyone I have spoken to or had dealings with has been amazing and so helpful.
When I visit, everyone is so friendly, and all the residents seem so happy.
All I can say is a massive thank you.
Best regards.
Mother is relaxed, cheerful and well looked after.
Mother is not really into any activities, so hard to judge them.
Dear Dave, thank you for taking the time to write a review and for your appreciation of the care and support we provide to your mum here at Redbond Lodge, as this is something we aim to achieve with the relationship-centred care we always strive to deliver. With Mum joining in activities, the...
Mum is happier than she has been in a long time since coming to Redbond Lodge Care Home, the care she receives is first-rate.
Nothing is too much trouble for the team.
Thank you for taking the time to leave a nice and kind words review for Redbond Lodge Care Home. Your feedback is very much appreciated and we will ensure the team is made aware of your nice comments about us here.
Kind regards,
Racquel.
My aunt was sent to Redbond Lodge for intermediate care after numerous falls leading to a hospital visit. We have found the staff throughout the home, from the manager to the office staff to the carers and cleaners to be friendly, kind and very helpful. Everyone, without exception, has made us and our aunt feel welcome. The home is kept very clean in both communal and residents' own rooms, and the gardens are well looked after and have been enjoyed over the summer. We've also been given guidance and support when dealing with social services, which has been a massive help. Thank you all.
Dear Simon, thank you for the kind words. I am very pleased that I and the team have been able to provide the best care possible to your Aunt. I am pleased we have been able to provide a welcoming environment for yourself and your family. At Redbond Lodge, we take pride in putting our residents and...
I am so pleased and grateful for the fantastic way that my mother is cared for. Nothing is ever too much trouble, and they always look out for my mum. She has formed a strong attachment to some of the staff, which makes her more settled. They know that I like her to still look nice, and they always dress her as she still looks like she used to. I would hate it if she ever had to move elsewhere.
Kind regards.
We are happy with the care provided at Redbond Lodge Care Home. If any issues occur they are dealt with promptly and actions agreed for a way forward. Certain staff have acted above and beyond their duty which I have always advised management so they can give them the praise required.
Thank you for taking the time to leave Redbond Lodge a review. The Redbond team are so pleased to hear that you are happy with the level of care your brother-in-law from our team provides. Thank you.
Kind regards,
Racquel.
I have nothing but good words for the staff and everyone who works here.
Kind regards,
Racquel.
Very pleased with the care my mother receives at this stage in her life. Staff are very supportive and have helped her adjust to this new stage in her life.
Thank you for taking the time to review our home. I will make sure to share/pass on your feedback to all staff. It is our pleasure to have your mum with us.
Kind regards,
Racquel.
During my cousin's last days, staff were amazing with letting me know every change and have asserted that my cousin had a peaceful end.
A delight to walk into a care home that doesn't smell of bodily fluids.
Kind regards,
Racquel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 03 Aug 2026
Residents from Redbond Lodge Care Home enjoyed a relaxing summer day at Writtle Sunflowers at Pooty Pools Farm on 27th July, strolling through fields of vibrant sunflowers and wildflowers. After...
- 09 Jul 2026
Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...
- 09 Jul 2026
Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...
There are no upcoming events for Redbond Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Redbond Lodge.
Meet the Team (6)

Welcome to Redbond Lodge! My name is Raquel and I am the Home Manager of our lovely home. I moved to the UK in 2008 and started my career in the United Kingdom. I joined Runwood Homes in November 2008 in different roles from Healthcare Assistant, Care Team Leader, and Deputy Manager from 2012 until I decided to take a big responsibility as a Home Manager at Redbond Lodge. I strongly believe that Customer Service is a key priority, as is building up the home’s residents, families, relatives, and friends and understand the important contribution that these relationships make to the successful running of the care home. Redbond Lodge is such a lovely home with a good reputation in the community. I want to continue to build on that for more people to see it as the place to be. Furthermore, I want to ensure that the team feel valued and that they all have the training and support needed to do their very best. I love my team and deeply appreciate their hardworking commitment to their role. I feel privileged to be part of such a wonderful, caring team who are dedicated to maintaining the safety well-being and the best quality of life of all our residents. Thank you for considering Redbond Lodge and we hope to see you soon!

I’m Patricia, and I’ve been a Care Team Leader for nearly 10 years. I am also now currently Acting Deputy Manager. I love seeing the positive impact our home has on someone’s life. The efforts made by all staff members—from the care team to the domestics—are truly rewarding, and seeing the outcome of everyone’s hard work in our residents’ smiles makes it all worthwhile.
I hold an NVQ Level 3 and take great pride in my role. In my spare time, I enjoy spending time with my family, watching movies, and, of course, irritating my husband—something I’m quite excellent at!

My name is Marie. I have proudly served as Head Housekeeper at Redbond Lodge for 12 years. My role goes beyond maintaining a clean and welcoming environment—I am deeply committed to supporting our residents and staff whenever they need me.
I am a certified Dementia Champion, and completing the course was both enlightening and rewarding. I especially enjoy participating in musical activities at the Redbond Lodge, where I love getting everyone up and dancing, creating moments of joy and connection.
Outside of work, I cherish spending time with my family and grandchildren, who bring so much happiness to my life.

Hello, my name is Lisa, and I am the Home Administrator at Redbond Lodge, a position I have proudly held for the past three years. My journey in care began over 30 years ago as a healthcare assistant. Over the years, I progressed to a team leader role, always feeling a strong pullback to the care sector. Supporting residents, relatives, and staff brings immense fulfilment, and I am passionate about creating a nurturing and supportive environment.
Redbond Lodge is often complimented on its warm and friendly atmosphere, a quality I deeply value and take pride in contributing to every day.
Outside of work, I enjoy spending time outdoors walking our dog, travelling to new places, getting lost in a good book, and immersing myself in music.

Hi, I’m Sarah, and I’ve had the pleasure of working as a Receptionist at Redbond Lodge for 1 year and 8 months. I truly enjoy interacting with our residents and their families, making sure everyone feels welcome and comfortable. My role gives me the opportunity to build strong connections, and I take great pride in providing excellent service.
Outside of work, I’m passionate about staying active. I hold a green belt in karate and love staying fit through various physical activities. When I'm not working, you’ll often find me enjoying a good movie at the cinema or taking peaceful walks in the countryside.

Hi, I’m Karen, and I’ve been the Lifestyle Coordinator at Redbond Lodge for two and a half years. My passion lies in making our residents feel valued by organising meaningful activities that bring purpose and joy to their day.
I’m fortunate to work with amazing colleagues who make every day rewarding. While Christmas isn’t my favourite time of year, I do bring my own fun and quirky energy to the job—some might say I’m as mad as a hatter!
In my spare time, I love indulging in DIY projects and crafts, letting my creativity shine outside of work.
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