Search...

Redbond Lodge

Chequers Lane, Great Dunmow, Essex CM6 1EQ
Runwood Homes Ltd Logo
Jobs
Redbond Lodge logo
Redbond Lodge, Great Dunmow
Redbond Lodge, Great Dunmow
Redbond Lodge, Great Dunmow

Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The dining room changes with the calendar, Halloween, Guy Fawkes, Christmas, the wonderful atmosphere is just enhanced by those extra special touches that everyone makes.

At any Runwood Home carers pride themselves on providing...  

Care Provided by Redbond Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,600

Contact Redbond Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Racquel Cruz(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Redbond Lodge Reviews (126)

Submit a Review
9.9

Redbond Lodge has a Review Score of 9.9 (9.887) out of 10, based on 29 reviews in the last 2 years. Over all time Redbond Lodge has 126 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Redbond Lodge
Loading...
Showing 126 reviews matching selected criteria
Review from S P (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience

My mother arrived at Redbond Lodge in December. She has mixed dementia and was no longer able to live at home. From the day she arrived, she has been made to feel welcome, comfortable and respected. The staff are wonderful and the manager's leadership is outstanding. Mummy adores the activities and variety of things to do. She is engaged and I am confident she is safe. I am kept informed and special thanks to the office staff for making the process so smooth.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you for taking the time to write a review, it means a lot to all our staff.

It is so good to hear that you are happy with all aspects of our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Resident / Service User) published on 22 February 2024 Submitted via Postal Card
Overall Experience

I am happy here. I don't rate the food. Small amounts. Not like where I was. It is presented nicely. We are cared for well. Rooms are clean.

Reply from Racquel Cruz, Home Manager at Redbond Lodge

Thank you, for taking the time to leave us a review and for your lovely comments about our home and team at Redbond Lodge. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Resident / Service User) published on 19 February 2024 Submitted via Postal Card
Overall Experience

I've been living in Redbond Lodge for nearly 2 years. I have found the service to be good.

Reply from Racquel Cruz, Home Manager at Redbond Lodge

Thank you for taking the time to give us a review of our service. I will share this with Redbond team staff. We are pleased that you are settling in well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K P (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
Redbond Lodge Care Home have always shown compassion, and understanding for Mum's needs. Nothing has been too much trouble, always keep me/us as a family informed about Mum's well-being.

This review is to show our appreciation for the home when we all plus Mum wanted some private space/room to celebrate Mum's birthday in December. We were allocated a communal room to allow us to do this.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you so much for your time to give the Redbond team a review and feedback, we are extremely grateful. I will pass this onto our team.

Best regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Mum was only at Redbond for 7 weeks but during that time she was so happy. She made friends and the staff were so lovely to her. The manager was really supportive when Mum passed away as were all the staff.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you for taking the time to leave a review for us here at Redbond Lodge and for the kind words. I will share this with the rest of the team.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina Y (Daughter of Resident) published on 21 November 2023 Submitted via Website
Overall Experience
Our mum lived in Redbond Lodge Care Home for just over four years, until her death from Alzheimer's disease in October 2023. We can't thank the manager and whole staff team enough for the care, kindness and respect that they gave her over this time. It was her home in all senses of the word and they became her extended family. They supported her on her dementia journey, enabling her to participate as much as possible. She was so happy. We visited regularly and never saw her suffer anxiety or stress during her time there. We couldn't have wished for more.

The team also supported us, as her family. We can't thank the manager enough for her communication with us and for her gently guiding us through Mum's final months, helping us to access services to ensure Mum's final care plan was in place for when she needed it. They were with us, together with her, on her final day. We will be forever grateful to them. Truly amazing people doing a phenomenal job.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Georgina,
Thank you for taking the time to share your positive experience with us, Georgina. On behalf of Redbond team, we are so pleased to hear that your mum received great respect and tenderness during her stay with us.

Redbond staff are committed to providing the highest quality of care...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from K P (Son of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

When we brought our mum in for the first time at Redbond Lodge in December 2022, the staff were very friendly and kind. Nothing was too much trouble, which has continued. Mum has settled in well. The family are all happy with Redbond Lodge, knowing she is cared for in the best possible way.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Hi, thank you for taking the time and your valuable review. We are pleased that your mum has settled well at Redbond Lodge.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S B (Granddaughter of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

Since Nan arrived here, she has been very content and at ease. Her health has improved, and the care given to her is excellent. The activities are wonderful and varied with lots of thought. We are delighted with Redbond and the staff here and feel fortunate that she is so comfortable spending her days here.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you for taking the time to leave a review for us and for the kind words. We are so pleased to know that your Nan is settling in well in our home. I will pass on your lovely review to Redbond team.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Belinda H (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

Mum has improved dramatically since she came from the hospital six weeks ago. She seems to be very happy every time we visit. The carers are extremely helpful and caring, as are all staff. We are, as a family, so relieved that Mum is able to spend the rest of her time here at Redbond Lodge. We are so thankful for all the help and support from everyone.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Belinda, thank you for taking the time to leave such a wonderful review. Redbond team prides itself in providing the best possible care in a relaxed and homely atmosphere. Your kind words will be shared with the team.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Granddaughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience
All staff members have been amazing and have gone above and beyond to meet my grandad's needs and also supported us, as a family, in the adjustment, which can be challenging emotionally.
Throughout, as a family, we have always felt welcome on arrival and throughout our visit, as though we are part of the family.
We are always having regular updates when required which is reassuring to us, as a family.

The staff are always interactive and want to get to know my grandad and what makes him happy. We can't thank you all enough.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you so much for your time and for giving us a nice review. On behalf of the team, we are so delighted to hear that you and your granddad are happy with Redbond Lodge.

Best regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience
As a family, we are extremely pleased with the care my dad is receiving - everyone is interacting with him and going out of their way to get to know him as a person and what he likes doing. We, as a family, have been made to feel at home and can come and go as we please.

He loves walking and being outside which the staff are accommodating when possible. We feel good in the knowledge that Dad is safe and well cared for.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Wow! Thank you for taking the time to give us such an amazing and heartfelt review. On behalf of the Redbond team, we are so pleased that we have been able to meet your dad's care needs. The whole team work extremely hard and is dedicated to caring for each and every resident individual care needs. Thank you so much.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola H (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience
My mum has been here since August after a fall. She has settled in so well and joins in the activities and has been on a couple of day trips, which is wonderful and also to see on social media.
Everyone I have spoken to or had dealings with has been amazing and so helpful.
When I visit, everyone is so friendly, and all the residents seem so happy.

All I can say is a massive thank you.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Nicola, thank you for such a wonderful review, which I passed on to the team; they said that your mum is a pleasure to care for, and we are glad that she has settled in so well. Again, thank you so much.

Best regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Son of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience
Very caring and attentive staff.
Mother is relaxed, cheerful and well looked after.

Mother is not really into any activities, so hard to judge them.

Reply from Racquel Cruz, Home Manager at Redbond Lodge

Dear Dave, thank you for taking the time to write a review and for your appreciation of the care and support we provide to your mum here at Redbond Lodge, as this is something we aim to achieve with the relationship-centred care we always strive to deliver. With Mum joining in activities, the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael M (Son of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience
Excellent care from the team, fells like a family when I visit my mum.
Mum is happier than she has been in a long time since coming to Redbond Lodge Care Home, the care she receives is first-rate.

Nothing is too much trouble for the team.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Michael,
Thank you for taking the time to leave a nice and kind words review for Redbond Lodge Care Home. Your feedback is very much appreciated and we will ensure the team is made aware of your nice comments about us here.
Kind regards,

Racquel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon B (Nephew of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience

My aunt was sent to Redbond Lodge for intermediate care after numerous falls leading to a hospital visit. We have found the staff throughout the home, from the manager to the office staff to the carers and cleaners to be friendly, kind and very helpful. Everyone, without exception, has made us and our aunt feel welcome. The home is kept very clean in both communal and residents' own rooms, and the gardens are well looked after and have been enjoyed over the summer. We've also been given guidance and support when dealing with social services, which has been a massive help. Thank you all.

Reply from Racquel Cruz, Home Manager at Redbond Lodge

Dear Simon, thank you for the kind words. I am very pleased that I and the team have been able to provide the best care possible to your Aunt. I am pleased we have been able to provide a welcoming environment for yourself and your family. At Redbond Lodge, we take pride in putting our residents and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline B (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience

I am so pleased and grateful for the fantastic way that my mother is cared for. Nothing is ever too much trouble, and they always look out for my mum. She has formed a strong attachment to some of the staff, which makes her more settled. They know that I like her to still look nice, and they always dress her as she still looks like she used to. I would hate it if she ever had to move elsewhere.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Pauline, thank you for taking the time to leave the Redbond team such a positive review regarding our home and staff, who work hard to provide the best possible care in a relaxed, person-centred and homely atmosphere. Your feedback will be passed on to the team.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy T (Sister-in-law of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

We are happy with the care provided at Redbond Lodge Care Home. If any issues occur they are dealt with promptly and actions agreed for a way forward. Certain staff have acted above and beyond their duty which I have always advised management so they can give them the praise required.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Hi Wendy,
Thank you for taking the time to leave Redbond Lodge a review. The Redbond team are so pleased to hear that you are happy with the level of care your brother-in-law from our team provides. Thank you.
Kind regards,

Racquel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P T (Sister of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

I have nothing but good words for the staff and everyone who works here.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you for taking the time to leave Redbond Lodge a review. We are so pleased to hear that you are happy with the standard of care your sister receives. Thank you for your kind words.
Kind regards,

Racquel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Son of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Very pleased with the care my mother receives at this stage in her life. Staff are very supportive and have helped her adjust to this new stage in her life.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Dear Pete,
Thank you for taking the time to review our home. I will make sure to share/pass on your feedback to all staff. It is our pleasure to have your mum with us.
Kind regards,

Racquel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L E (Cousin of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience
My cousin was admitted to Redbond Lodge Care Home seven years ago. My cousin was well cared for, always clean and seen to be taking part in activities. The staff always kept me well informed of any changes.
During my cousin's last days, staff were amazing with letting me know every change and have asserted that my cousin had a peaceful end.

A delight to walk into a care home that doesn't smell of bodily fluids.

Reply from Racquel Cruz, Home Manager at Redbond Lodge
Thank you so much, I am so glad that you feel comfortable with us. I will share your wonderful review with the staff team and your lovely comments will be shared with the team here at Redbond Lodge.
Kind regards,

Racquel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 October 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (41) & Events (0)

News
  • 03 Aug 2026

    Residents from Redbond Lodge Care Home enjoyed a relaxing summer day at Writtle Sunflowers at Pooty Pools Farm on 27th July, strolling through fields of vibrant sunflowers and wildflowers. After...

  • 09 Jul 2026

    Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...

  • 09 Jul 2026

    Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...

Upcoming Events

There are no upcoming events for Redbond Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Redbond Lodge.

Meet the Team (6)

Racquel Cruz
Racquel CruzJob Title:Home Manager

Welcome to Redbond Lodge! My name is Raquel and I am the Home Manager of our lovely home. I moved to the UK in 2008 and started my career in the United Kingdom. I joined Runwood Homes in November 2008 in different roles from Healthcare Assistant, Care Team Leader, and Deputy Manager from 2012 until I decided to take a big responsibility as a Home Manager at Redbond Lodge. I strongly believe that Customer Service is a key priority, as is building up the home’s residents, families, relatives, and friends and understand the important contribution that these relationships make to the successful running of the care home. Redbond Lodge is such a lovely home with a good reputation in the community. I want to continue to build on that for more people to see it as the place to be. Furthermore, I want to ensure that the team feel valued and that they all have the training and support needed to do their very best. I love my team and deeply appreciate their hardworking commitment to their role. I feel privileged to be part of such a wonderful, caring team who are dedicated to maintaining the safety well-being and the best quality of life of all our residents. Thank you for considering Redbond Lodge and we hope to see you soon!

Patricia Holmes
Patricia HolmesJob Title:Deputy ManagerJoined: 2014

I’m Patricia, and I’ve been a Care Team Leader for nearly 10 years. I am also now currently Acting Deputy Manager. I love seeing the positive impact our home has on someone’s life. The efforts made by all staff members—from the care team to the domestics—are truly rewarding, and seeing the outcome of everyone’s hard work in our residents’ smiles makes it all worthwhile.

I hold an NVQ Level 3 and take great pride in my role. In my spare time, I enjoy spending time with my family, watching movies, and, of course, irritating my husband—something I’m quite excellent at!

Marie Gibson
Marie GibsonJob Title:Head HousekeeperJoined: 2012

My name is Marie. I have proudly served as Head Housekeeper at Redbond Lodge for 12 years. My role goes beyond maintaining a clean and welcoming environment—I am deeply committed to supporting our residents and staff whenever they need me.

I am a certified Dementia Champion, and completing the course was both enlightening and rewarding. I especially enjoy participating in musical activities at the Redbond Lodge, where I love getting everyone up and dancing, creating moments of joy and connection.

Outside of work, I cherish spending time with my family and grandchildren, who bring so much happiness to my life.

Lisa Morgan
Lisa MorganJob Title:Home AdministratorJoined: 2021

Hello, my name is Lisa, and I am the Home Administrator at Redbond Lodge, a position I have proudly held for the past three years. My journey in care began over 30 years ago as a healthcare assistant. Over the years, I progressed to a team leader role, always feeling a strong pullback to the care sector. Supporting residents, relatives, and staff brings immense fulfilment, and I am passionate about creating a nurturing and supportive environment.

Redbond Lodge is often complimented on its warm and friendly atmosphere, a quality I deeply value and take pride in contributing to every day.

Outside of work, I enjoy spending time outdoors walking our dog, travelling to new places, getting lost in a good book, and immersing myself in music.

Sarah Tubby
Sarah TubbyJob Title:ReceptionistJoined: 2022

Hi, I’m Sarah, and I’ve had the pleasure of working as a Receptionist at Redbond Lodge for 1 year and 8 months. I truly enjoy interacting with our residents and their families, making sure everyone feels welcome and comfortable. My role gives me the opportunity to build strong connections, and I take great pride in providing excellent service.

Outside of work, I’m passionate about staying active. I hold a green belt in karate and love staying fit through various physical activities. When I'm not working, you’ll often find me enjoying a good movie at the cinema or taking peaceful walks in the countryside.

Karen Briggs
Karen BriggsJob Title:Lifestyle CoordinatorJoined: 2022

Hi, I’m Karen, and I’ve been the Lifestyle Coordinator at Redbond Lodge for two and a half years. My passion lies in making our residents feel valued by organising meaningful activities that bring purpose and joy to their day.

I’m fortunate to work with amazing colleagues who make every day rewarding. While Christmas isn’t my favourite time of year, I do bring my own fun and quirky energy to the job—some might say I’m as mad as a hatter!

In my spare time, I love indulging in DIY projects and crafts, letting my creativity shine outside of work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redbond Lodge to verify any information. View our terms and conditions. Redbond Lodge has an Enhanced Service -more info.