Redbond Lodge

Excellent friendly and caring staff. Really feel mum is at home here and being well looked after. She was nervous at first, but the staff here reassured her and have brought out the best in her. She's more like her old self, at home where dad struggled to cope, and both their health were deteriorating. It's a weight off my mind. Thank you Redbond Lodge Care Team.

Thank you to you all.

With the care of the staff and their encouragement, she is much happier and healthier than before. Her general health has improved greatly and she is much happier. She participates in so many activities due to the encouragement of all members of staff, especially the entertainments lady. I cannot thank all at Redbond Lodge enough.

Thank you all so much.

My mother was a resident in the care home for nine and a half years. I have been very pleased with her care there. I was always notified if there was anything wrong with her. She was happy there. I was informed straight away when she suddenly deteriorated and was with her when she sadly passed away last month. These people are caring and are worth their weight in gold, as my late brother always said.

The staff show great patience with my mum.

Once again, I am really grateful to all at Redbond Lodge for what you have done for my wife. Thank you all so very, very much.

We have been very lucky to find such a wonderful home for my Aunt. It's very clean and welcoming with lots to offer and supporting independence. I love it that my Aunt has her own door number with her name on it. The garden is a beautiful, peaceful environment and I love the working in partnership we have, seeing photos and supporting each other to give her the best she deserves.

My mum has been a resident of Redbond Lodge since early 2021 and was admitted during the pandemic, so not an easy time. The standard of care is superb. The manager and staff are friendly, helpful and go above and beyond with the care and attention they provide to residents and families to make both parties feel at home. Even during the pandemic as a new resident they arranged regular video calls etc. My mum has been unwell a few times since joining the home but has been looked after so well. Also, I have been kept really well informed by the staff. I would thoroughly recommend this home. It is clean, tidy, friendly and caring. If I ever need to go into care I would want to go to Redbond Lodge.

Mum came into the home after a three weeks stay in the hospital as she was very confused and anxious. In the short time, she has been a resident, she has made much improvement, but at 92, realised she was too frail to go home, and as she feels so safe and well cared for has decided to stay permanently. The staff go over and above with their attention to both residents and their families and make you feel very much "at home".

Excellent service. Excellent staff, clean, tidy and friendly staff and manager. Lovely place. The manager is great.

During mum's last few days I was able to stay with her and I can't thank the Manager and her team for looking after mum, myself and her family with such kindness.

Our mum has been a resident of Redbond lodge, since January 2020. We have been very happy with the care she has received. She recently celebrated her 100th birthday (11/11/2020) and we cannot thank the staff enough for helping to make her day so special.

I highly recommend Redbond Lodge, my mum has been here for 8 years, she is well looked after and cared for. The care staff are professional and welcoming. Although I am unable to see mum I have had garden visits. I am kept fully informed about the home and mums progress. Redbond Lodge is also undergoing so much needed renovations and I can't wait to see it.

My Mum is always well cared for and the staff take extra time with her needs. The staff care about their residents and this is evident in their communications with me about Mum. During the pandemic, it has been hard on all of us, but the Home has ensured we can Facetime and even sent a postcard. I enjoy looking at the posts on Facebook and keeping in touch. Looking forward to when things 'go back to normal' and we can visit not only to see Mum but to see the staff.

All the contacts I have had by phone have been friendly and polite, despite their pressures to look after all the residents to the best of their ability, despite staff off sick too.

My mother was extremely well looked after over the six years that Redbond was her home. She became very fond of lots of staff working there and was treated with kindness and consideration. Many of the staff going well above and beyond their job description. My mother was given extra support and care through several illnesses and the loss of a close family member, in an individual and personal way which showed how well the staff at Redbond knew her. My father was also made very welcome as a very frequent visitor.

I visit my sister regularly and have always found her to be well cared for and happy. I have found the staff and the manager to be very friendly and approachable. The staff update me on how my sister has been between visits and always answer any questions I have. The care home is clean, friendly and very homely.

My dad has been at the home for 5-years this June. The care he receives is second to none, he loves the food and treats, but most of all, he loves the carers and the manager, who always makes him laugh even when he’s having an off day! The care and dedication he received when he has been poorly; is beyond words. Stay safe and thank you for everything you are doing during these times.

With Covid19 we are unable to see mum at the moment. But a member of staff video calls me a few times a week so I can see my mum and talk to her. Without this interaction, I would be lost as the calls keep me going and I can see my mum. Thank you so much to the Redbond staff for caring for our mum especially at these hard times.