






Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The dining room changes with the calendar, Halloween, Guy Fawkes, Christmas, the wonderful atmosphere is just enhanced by those extra special touches that everyone makes.
At any Runwood Home carers pride themselves on providing...
Care Provided by Redbond Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redbond Lodge for full pricing details and T&Cs.
Contact Redbond Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Racquel Cruz(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
- Number of floors: 2
Room Information
- Single Rooms (81)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Redbond Lodge Reviews (126)
Redbond Lodge has a Review Score of 9.9 (9.887) out of 10, based on 29 reviews in the last 2 years.
Over all time Redbond Lodge has 126 reviews.
A very welcoming home. Staff are helpful and kind. Rooms are light and airy and the gardens are very pretty.
Thank you for taking the time to submit this response. We are pleased to hear your impression of our home, & the staff that constantly strive to deliver a good standard of care to the residents of Redbond Lodge. I will be sure to pass this onto them.
One factor I do think could be improved is the personal hygiene of the residents. I have had to raise, on occasion, teeth cleaning, nail care hygiene and hair brushing. They should be done daily.
Thank you for taking the time to submit this response. We are pleased to receive the positive and not-so-positive comments as this will enable us to improve the service. We, at Redbond, aim to provide good care and support our resident’s well-being and with this in mind, we will use the information...
She is so cared for and entertained. Couldn't be happier.
Dear Elaine, thank you for taking the time to review Redbond Lodge. I am delighted to hear your kind remarks and it is a pleasure for us to look after your mother.
The food and cleanliness are 100% perfect.
Thank you.
Thank you for your kind words and feedback. We appreciate you taking the time to review us. I will pass your comments on to the team.
My wife is seventy-six years old with multiple sclerosis (diagnosed with relapsing/remitting multiple sclerosis in 1980 after a few weeks as an inpatient at a hospital for neurological diseases). She underwent numerous tests under a prestigious doctor, later dubbed a sir (who died three years back and has a plaque in Westminster Abbey for his work on neurological diseases). Relapses occur irregularly and afterwards my wife was in remission, but had minus 2% of the bodily function she had prior to the attack. My wife has steadily deteriorated. She was/is not an easy patient, but she is fully sentient and rather euphoric. This is good, but leads her to believe she can do things that she can't, like stand up safely or transfer to the toilet herself safely. She has fallen on a number of occasions and has metal plate in her arm, leg and hip. She has a permanent indwelling catheter, caused by her inability to control her urinating due to multiple sclerosis. She is deaf and has hearing aids in each ear. There are clear signs that she is having problems controlling defecating and is irregular and unpredictable. That is my attempt to explain how difficult it is to look after her properly. My wife went in to Redbond Lodge on Saturday 20th May 2023 and stayed ten nights. I picked her up on Tuesday 30th May 2023 at 3pm. She was well looked after in Redbond Lodge. It is quite difficult to elicit proper information from her, as she is forgetful, but she recalled going to bingo. The home is a good place with good, helpful and friendly staff, though my wife is rather a 'loner' and does not always engage in conversation easily. One feature which we regard as a very positive thing, is that meals are served more in keeping with our normal life and living structure. Most care homes or hospitals give a full main meal at around just after midday, followed by a snack or sandwich at around 5pm. Redbond Lodge serves main meals in the early evening, which in our book is good. Flexibility is also given to times of retirement, which we were asked about when my wife went into the home. Overall, we were pleased with Redbond and will come back again for a respite break. Thanks again to all the staff and management for doing a very challenging and difficult task very well. Well done. Not an easy job, as I know being my wife's sole carer, with help from the local city council. Good luck and best wishes.
Thank you for taking the time to leave us this wonderful review. Your lovely comments will be shared with the team here at Redbond.
Kind regards,
Racquel.
Both my parents have been residents in Redbond Lodge. My father passed away last year. Both parents have had great care and support in spending time with each other. The home is clean. Staff are friendly and helpful. My mum has been in the home six years or more. She has complained a few times about the meals. I have always had good communication with the management, in dealing with any issues regarding my parents. Thank you to all the staff at Redbond Lodge.
Thank you very much for your nice review, your feedback is very important to us.
I found the staff very caring, friendly and very helpful. The room was kept very clean and is very homely. Management are helpful and friendly, a very nice environment overall.
Thank you, Florence, for the lovely review. It was such a great pleasure to have you with us. We look forward to your next stay here at Redbond Lodge.
The care home is by far superior to many I have been in. The staff are extremely polite and willing to help at all times. Mum is thriving since coming to Redbond Lodge. She has interaction with lovely people now. She's put on weight and had her hair done. All in all, we as a family, cannot praise Redbond Lodge enough for the care Mum is receiving.
Again, Thank you so much for taking the time to write a review.
During a recent outbreak of COVID, he was kept safe and didn't contract the virus.
I am very happy with his treatment and have no worries for his safety.
Thank you so much for writing such a lovely review about the home and the staff. Redbond team is always strive to do the best for the residents, so it is lovely and wonderful to received such a great praise.
My father has been a resident at Redbond Lodge for two years and during that time he has been cared for in a safe and clean environment by helpful and efficient staff. He has dementia and Parkinsons disease and consequently has to use a wheelchair, but the staff are keen to offer him activities that he can participate in that are within his capabilities. He enjoys the meals and he is regularly offered suitable drinks and snacks if needed during the course of the day. As a family, we are kept fully informed about his health and any change of circumstances and feel that if there are any matters we need to bring to the attention of staff when we visit, that those matters are promptly resolved. He had reached the point that he could not manage in his own home, notwithstanding family help and carer visits, and there is no doubt that being a full-time resident in this care home has proved to be a necessary but positive step for his health and well-being.
Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have, not only for our residents but for the wider family too. The Redbond team work very hard and will be delighted to hear that you find the care and support provided by the Redbond team.
Throughout this time, she has been well cared for and the staff team has treated her with sensitivity and dignity. The home has a welcoming, friendly and communicative atmosphere and provides an overall excellent level of support and care for Mum.
Thank you for the lovely review. The Redbond team will really appreciate your kind words.
The staff are all really friendly to my grandad and me. They have gone above the normal level of care. They helped him settle in really well and are always on the phone/email if I need them. He loves watching the activities they do and in time I think he will join in more. They have given me full peace of mind that Grandad is safe and looked after really well. Thank you.
Thank you for your kind words, this is much appreciated. Thank you for taking the time to share your feedback, which will be shared with the team.
Kind regards from us all at the Redbond Lodge.
Always friendly whenever I visit and always spotlessly clean. My husband is very happy here and I enjoy visiting. Thank you!
Thank you for your wonderful comments on us, truly inspiring.
Kind regards,
I think the staff and everyone are absolutely lovely; I can't thank them enough.
Thank you so much for this nice review which I will be sure share with the team.
Mum has settled well and has now been here for four months. Her room is light, bright and spotlessly clean. The care is excellent, and the home always listens and takes action when I have brought this up. Mum is safe and well cared for, and the meals are of a very high standard. I wish Mum would socialise a little more and not sit in her room, but a lot of this is to do with her anxiety.
Thank you very much for taking the time to give us this feedback. We are always trying our best to provide standard care that is person-centred. The Redbond Lodge team are so happy that your mum has been able to settle in well. We always understand each resident’s needs are...
I have found the home very good, I am always informed on my father's progress. His needs are always catered for and it has always been a pleasurable experience when I visit my father.
Thank you for your kind review. It's a pleasure to look after your father. I will be sure to pass your feedback on to the wider team.
Kind regards.
Overall we are satisfied with the level of care. Mum is happy and content which is the most important. The home smells nice and welcoming. Excellent receptionist who is a great communicator. Care staff are caring and notice when Mum is unwell, making referrals as and when necessary.
Thank you very much for your kind review. The team is delighted to hear you are happy that your mother lives here at Redbond Lodge and is content with her day-to-day care and that you find the staff our very helpful.
Kind regards.
Most important to us, the family, is that whenever we visit Mum is content and comfortable and always full of praise for the staff. Although mum is bedridden and not able to join the other residents she says she can hear them singing which makes her day. She says that the staff are constantly popping in to make sure that she is comfortable and that she always feels safe and looked after.
I would highly recommend Redbond Lodge, the team is fantastic and keeps us informed of everything concerning Mum regularly.
Thank you for taking the time to review Redbond Lodge. I am delighted that you were so pleased with our care. This is why we do what we do - to really make a difference! I will advise the team of this review and they will be really pleased that their care was so valued.
Kindest regards.
I have not been coming to Redbond Lodge that long, but as far as I can see, the home is friendly, and everyone looks well cared for and happy. The home itself is warm and, above all, clean.
Kind regards.
Excellent friendly and caring staff. Really feel mum is at home here and being well looked after. She was nervous at first, but the staff here reassured her and have brought out the best in her. She's more like her old self, at home where dad struggled to cope, and both their health were deteriorating. It's a weight off my mind. Thank you Redbond Lodge Care Team.
Dear Gary,
Thank you so much for your very kind words and review. Your feedback is very important to help us maintain the highest levels of person-centred care and safety for our residents. Again, on behalf of Redbond team Thank you so much.
Best regards,Racquel
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 03 Aug 2026
Residents from Redbond Lodge Care Home enjoyed a relaxing summer day at Writtle Sunflowers at Pooty Pools Farm on 27th July, strolling through fields of vibrant sunflowers and wildflowers. After...
- 09 Jul 2026
Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...
- 09 Jul 2026
Residents from Redbond Lodge care home, part of the Runwood Homes group, were delighted to enjoy a very special lunchtime treat, thanks to the generosity of a much-loved local business,...
There are no upcoming events for Redbond Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Redbond Lodge.
Meet the Team (6)

Welcome to Redbond Lodge! My name is Raquel and I am the Home Manager of our lovely home. I moved to the UK in 2008 and started my career in the United Kingdom. I joined Runwood Homes in November 2008 in different roles from Healthcare Assistant, Care Team Leader, and Deputy Manager from 2012 until I decided to take a big responsibility as a Home Manager at Redbond Lodge. I strongly believe that Customer Service is a key priority, as is building up the home’s residents, families, relatives, and friends and understand the important contribution that these relationships make to the successful running of the care home. Redbond Lodge is such a lovely home with a good reputation in the community. I want to continue to build on that for more people to see it as the place to be. Furthermore, I want to ensure that the team feel valued and that they all have the training and support needed to do their very best. I love my team and deeply appreciate their hardworking commitment to their role. I feel privileged to be part of such a wonderful, caring team who are dedicated to maintaining the safety well-being and the best quality of life of all our residents. Thank you for considering Redbond Lodge and we hope to see you soon!

I’m Patricia, and I’ve been a Care Team Leader for nearly 10 years. I am also now currently Acting Deputy Manager. I love seeing the positive impact our home has on someone’s life. The efforts made by all staff members—from the care team to the domestics—are truly rewarding, and seeing the outcome of everyone’s hard work in our residents’ smiles makes it all worthwhile.
I hold an NVQ Level 3 and take great pride in my role. In my spare time, I enjoy spending time with my family, watching movies, and, of course, irritating my husband—something I’m quite excellent at!

My name is Marie. I have proudly served as Head Housekeeper at Redbond Lodge for 12 years. My role goes beyond maintaining a clean and welcoming environment—I am deeply committed to supporting our residents and staff whenever they need me.
I am a certified Dementia Champion, and completing the course was both enlightening and rewarding. I especially enjoy participating in musical activities at the Redbond Lodge, where I love getting everyone up and dancing, creating moments of joy and connection.
Outside of work, I cherish spending time with my family and grandchildren, who bring so much happiness to my life.

Hello, my name is Lisa, and I am the Home Administrator at Redbond Lodge, a position I have proudly held for the past three years. My journey in care began over 30 years ago as a healthcare assistant. Over the years, I progressed to a team leader role, always feeling a strong pullback to the care sector. Supporting residents, relatives, and staff brings immense fulfilment, and I am passionate about creating a nurturing and supportive environment.
Redbond Lodge is often complimented on its warm and friendly atmosphere, a quality I deeply value and take pride in contributing to every day.
Outside of work, I enjoy spending time outdoors walking our dog, travelling to new places, getting lost in a good book, and immersing myself in music.

Hi, I’m Sarah, and I’ve had the pleasure of working as a Receptionist at Redbond Lodge for 1 year and 8 months. I truly enjoy interacting with our residents and their families, making sure everyone feels welcome and comfortable. My role gives me the opportunity to build strong connections, and I take great pride in providing excellent service.
Outside of work, I’m passionate about staying active. I hold a green belt in karate and love staying fit through various physical activities. When I'm not working, you’ll often find me enjoying a good movie at the cinema or taking peaceful walks in the countryside.

Hi, I’m Karen, and I’ve been the Lifestyle Coordinator at Redbond Lodge for two and a half years. My passion lies in making our residents feel valued by organising meaningful activities that bring purpose and joy to their day.
I’m fortunate to work with amazing colleagues who make every day rewarding. While Christmas isn’t my favourite time of year, I do bring my own fun and quirky energy to the job—some might say I’m as mad as a hatter!
In my spare time, I love indulging in DIY projects and crafts, letting my creativity shine outside of work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redbond Lodge to verify any information. View our terms and conditions. Redbond Lodge has an Enhanced Service -more info.