Redbond Lodge

My mum has been a resident now for 3 and a half years. All of the daytime staff that I have met are very patient with her as she has dementia. They try to integrate her into activities such as bingo, and she enjoys getting her hair done in the little salon there (extra charge). Since the lock-down, they have been keeping the residents active, sharing cards from local schools and they gave each resident an Easter Egg. I was really appreciative of the fact that they took time out to let me video chat with my mum, as I haven't been able to visit for at least a month. Many of the carers there really seem to care about the residents as they would their own family.

This is the second time my dad has stayed in Redbond Lodge, the first being back in May 2019. I can’t say anything negative about the care he is receiving whilst on long term respite. The home manager, staff and well-being are so caring. Looking after his everyday needs.

My mother has been in Redbond Lodge for 7 months. It took her a while to settle but the caring staff have encouraged her and she is now interacting with others much better and is taking part in some activities. All the staff are very kind and helpful and the home always looks clean and well cared for.

I'm not saying Redbond Lodge is perfect but its almost as good as it gets.

My mother was nervous and confused on arrival but the carers were friendly, helpful, welcoming and have great communication skills and continue to show all of these abilities. Their kindness and patience with dementia are fabulous giving dignity and respect at all times. Mum is relaxed and happy now and they monitor mum's medical condition well.

I am grateful to all the staff at Redbond Lodge for the care my mum received and the compassion she was shown allowing her to pass away with dignity. I could not have asked for more for my mum.

The open policy of Redbond helped become part of our family, always kept in touch in his care and welcomed on each visit. Always clean with none of that "odour" of certain care homes. Dad was able to manage his own needs with help from staff some becoming more like family than staff.

My mother has been in Redbond Lodge for almost 30 years and my sister and I have always been completely satisfied with the care that she has been given and we have both met some wonderful staff.

I’d also recommend this care home 100% it’s so clean, welcoming, friendly, helpful, it’s just lovely!

Mum joined the Redbond family in July 2016. She had been suffering with onset dementia but unfortunately had fallen and broken her hip. We didn’t expect her to survive this but survive it she did. I cannot thank the wonderful staff of Redbond who without exception treat all the residents with care and dignity.

My mother, who has Alzheimer's, went into Redbond Lodge for respite care in 2013, when my father broke his elbow. They were both lucky enough to get a full-time place there, the following year when it became obvious that they could no longer cope at home. My father enjoyed over two years there until his death in 2015, and my mother is still there. They have bee so well looked after. The staff and managers are very kind and attentive. The home manager is brilliant, very helpful and approachable. The food is good and both my parents found the activities very stimulating, although my mother now is bed bound and can't join in anything. All in all, I think that you would be hard pushed to find a better care home than Redbond Lodge.

My mother was happy here. The staff have been outstanding in their care and attention.

They have been respectful to her and to us, always keeping us informed of developments. We commend them for their excellent work.

We cannot praise you enough.

Prior to Mother's admission into Redbond Lodge in August 2016, she was, to put it mildly, waiting to die. Following a short hospital stay, she was admitted to the home. Her change in demeanour was nothing short of miraculous. She responded to the magnificent 24/7 care provided at the home. All the staff understand the phrase 'care with dignity'. They call her by her family name and are always laughing and joking with her. Last year we did not see her surviving for long on her own, she has just celebrated her 99th birthday.

Friendly, caring, supportive, very kind and treated with dignity at all times. Choices given at meal times. Felt safe at times. Encouraged to be independent and medication administered on time.

Mum was a resident at Redbond Lodge from April 16 to August 16 when she sadly passed away. During her time in residence there she received fantastic care from all the staff. They made her feel at home and took care of all her needs. She wanted for nothing. When she passed, they made sure it was with dignity and I was able to be with her. They looked after me as well - tea, lunch etc so that all I had to do was be with Mum. I cannot thank them enough and will forever be grateful that Mums last months were spent in the care of such wonderful people.

Mum was cared for as if she was her carer's family, right up to her last day. Food lovely, cleanliness good.

My father spent 4 months at Redbond Lodge prior to passing away. He was extremely well cared for throughout his time there and the staff treated him with a great deal of compassion. My father needed a high level of care and all of the staff made a significant effort to make him as comfortable as possible. The staff were very kind to all our family and allowed us to visit at all times of day and night. I really can't find enough words to describe how at home everyone made my dad feel and how they made his last weeks so peaceful.

When my Dad first arrived at Redbond he was apprehensive and anxious. All of the staff went out of their way to make him feel relaxed, comfortable and at home. They took the time to get to know him and nothing was ever too much trouble. We visited regularly and were always warmly welcomed. We were always kept informed of any changes to his condition and felt that the staff always monitored him closely. I genuinely feel that he couldn't have been looked after any better and would like to thank all of the staff at Redbond for their care and compassion at this difficult time.

All the staff are very caring and nothing is too much. Very helpful and informed all the time about mum's care. When she was asleep the cleaner managed to clean quietly and efficiently without disturbing her. Not only do the staff care about the residents they also look after the relatives and this is especially true when looking after mum as an end of life resident. They are so gentle when helping someone. I cannot praise or recommend Redbond Lodge enough. It was the best care home for my mum to be in right to the end of her life.