Silvanna Court

84 Runwell Road, Wickford SS11 7HR
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9.8 129 Reviews
  • Silvanna Court, Wickford
Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including those living with dementia. The home's amenities and homely décor ensure that residents have a comfortable and welcoming environment in which to live.

In addition to the secure courtyard where residents can sit and chat and enjoy the summer with pleasant potted plants and hanging baskets, there is also a new innovation. This year there is a mini allotment for residents to grow their own produce, a welcome addition for residents to become involved in and then to enjoy the ultimate in home grown vegetables.

Silvanna Court hosts the Wickford area Alzheimer’s Society support group, which is designed to help local relatives, friends and carers of people with any form of dementia.

The support group is open to anyone who needs support, advice or information on dementia related matters, be they emotional, medical, and financial or just need of a sympathetic ear.
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Care Provided by Silvanna Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1510
  • Self-Funded Residential Dementia Care: £1200 – £1510
  • RESPITE Self-Funded Residential Care: £1300 – £1610
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1610

These prices are only a guideline, please contact Silvanna Court to find out the exact price for your requirements.

Contact Silvanna Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silvanna Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Floma Febre (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Silvanna Court Reviews (129)

9.8

Silvanna Court has a Review Score of 9.8 (9.776) out of 10, based on 17 reviews in the last 2 years.
Over all time Silvanna Court has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Silvanna Court
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Total of 129, showing 81-100
Review from M P (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care our mum is receiving. She is very happy and settled. The staff are all very caring and take great lengths to ensure they meet her particular needs. He main carer is absolutely lovely and nothing is too much trouble for her. We are happy with the care mum is receiving
sofar in the 4 weeks she has been here. We are very much looking forward to be able to see inside once restrictions are lifted.
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Review from G J (Niece of Resident) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff have been extremely kind and helpful. My aunt has settled in now after a few months and seems content.
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Review from Gill P (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care my mum is receiving, she has been poorly but was looked after very well. I've had a visit today in the courtyard and am so happy my mum is looking very well.
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Review from Gary B (Son of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with Dad's care.
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Review from D H (Granddaughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nan has been very well looked after, especially when she's been under the weather. The carers are very respectful and are always bright and bubbly. Nan is thriving at the home and loves her bathtime, which is something she hasn't been able to do in years.
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Review from A H (Son of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents appear to be well cared for and the staff seem to be very caring and supportive. The finance manager has problems replying to emails. Overall, management of this home is OK.
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Review from T K (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is well cared for, and all the staff are friendly and approachable.
One thing we find a little frustrating is getting through sometimes and sometimes the lack of information.
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Review from N S (Daughter of Resident) published on 31 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Silvanna for five years and her care was exceptional. As a family, we were very hands-on and the home respected this. From her first hard days settling in till her last days, we felt part of a community. The staff are caring, considerate and kept us informed of mum’s good
days, bad days and any signs of ill health. They provided day trips, regular entertainment and parties, activities and resident and relatives meetings. Mum could also have her hair and nails done if she so wished. If we had a concern or issue that something was not right, the staff were approachable and it was sorted. As mums illness progressed and her mobility became restricted, the staff ensured mum and the family were supported not just with care and attention but with a genuine affection for us and her. There was always a very good variety of meals and snacks on offer, hygiene and cleaning exceptional and the hands-on staff brilliant.
Would I recommend Silvanna Court, yes of course.
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Review from Carol A (Daughter of Resident) published on 15 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm writing this review from 2 perspectives. My father who has been a resident for nearly 3 years and mine.
My father loves the entertainment provided by the team. An entertainer is brought in regularly and many residents participate in the singing and dancing. He also enjoys being taken on day trips.
He
always says the food is very good and plentiful. Recently the decor in the home has been upgraded and my dad can't stop commenting on the new pictures. A little touch like that makes him very happy.
The entertainment staff have also invested in more games and it's nice to see the residents thinking and participating.
From my point of view as a relative, I have always found the staff to be very attentive and helpful. If I need him prepared to go out he is ready in suitable attire. Coat hat, gloves, shoes, hearing aid, glasses and a walking stick.
I have found his living space clean and fresh to which I am very grateful.
The manager is very understanding and approachable.
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Review from G H (Son-in-law of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no doubt that my mother-in-law is receiving and has consistently received an excellent level of care. Although my mother-in-law's health has declined of late you have all shown your enthusiasm for looking after her mental and physical well-being, for which the family are thankful.
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Review from Debbie F (Granddaughter of Resident) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love how all the staff are with my Nan. Had a great time today at the Christmas fair, really bubbly environment and little craft stools.
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Review from L M (Brother of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Silvanna Court since 2012 when my sister entered the care home. I that time, she was unhappy to have to go into care and the staff worked hard to get her to feel at home with them. The staff and management have done a superb job looking after my sister and keeping in touch with at all
times. Informing me of her wellbeing. They do a fantastic job caring for my sister. Although I think one more member of staff is required.
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Review from W A (Son of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise and thanks for the way the staff have looked after my mum. They are very kind and patient with her even though she can be very difficult and demanding at the best of times. The care home is beautifully decorated and very clean and the staff put a lot of effort into making activities
that the residents can enjoy. I have great peace of mind knowing my mum is so well looked after so once again thank you all very much.
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Review from Verity A (Daughter of Resident) published on 29 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is a resident at Silvanna Court. She moved in last December under very difficult circumstances. She was very worried about the move. However, we have found the staff have really made this home from home for Mum. In particular, it was my mums birthday in October and I can honestly say the staff
made it the best birthday, (Mums words,) that she has had in years! She was thoroughly spoilt with cards and presents from the amazing care team and was made to feel so very special. This was truly heartwarming to see and with absolutely no prompt from the family. We were also allowed to use the beautiful tea room over the weekend so extended family plus family dog, could visit. I really can say, they made her day!! Amazing!!!
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Review from Carol T (Daughter of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Silvanna Court since June after having many falls. She was adamant she would never go into a home, however, after a few weeks to settle she genuinely loves being there. The staff are very friendly and caring, she loves the food and enjoys the company. My mum looks healthier now
than she has for ages and it is so lovely for me knowing she is happy and safe. The manager and staff keep me well informed at all times of how my mum is. I would definitely recommend Silvanna Court.
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Review from Robert C (Son of Resident) published on 21 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has advanced Dementia. As a result of many falls, it was no longer possible to support her living at home safely. I was very worried about placing mum into residential care, but it didn't take long to see how hard the staff worked to care for the residents; they really care, providing the best
service they possibly can. The set up is very inclusive, encouraging friends and relatives to come as often as they can, to use the facilities on offer, to attend events, which are very well organised. I have got to know the names of many who work at Silvanna Court, the challenges they face, and I have the utmost respect for what they do. My mum was very house proud, and her room always feels clean and fresh. Staff are very patient with the demands her dementia places on them. I visit her often, and though leaving is always difficult, it is not as difficult as before, and a whole weight has been lifted from my shoulders, knowing she is being looked after in the way that she is.
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Review from Sandra D (Daughter-in-law of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing and do a fantastic job which must be very challenging at times. We are always informed of any problems/illnesses and consulted on everything to do with her care and welfare.
The new management has done an amazing job on the refurbishment of the foyer, hallways, dining and lounge
rooms which are now bright and cheerful for the residents.
Managers are very approachable with any questions we have. 10/10 for achievement and everything they do.
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Review from Mark F (Son of Resident) published on 30 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would just like to say that my dad is on the ground floor. He was on the upper floor but since he has moved to the ground floor his care is better. I would like to mention a male carer who has been 'top draw' since my dad has been there. I would want him to look after me if I was in that situation.
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Review from Cathy P (Daughter-in-law of Resident) published on 25 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law went to live at Silvanna Court for a very short time, but during her stay there the staff were very caring gentle and compassionate. Nothing was too much trouble for any of them.
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Review from Tony M (Son of Resident) published on 13 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having Dad resident at Silvanna Court has lifted a huge weight off our families shoulders. The facilities and staff are perfect for caring for those loved ones that need support later in life, friendly, professional, loving and caring to make Dad so happy and safe. Having long term management and staff
in place reassured me that relationships with the families and residents is a key component of them delivering excellence.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Silvanna Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Silvanna Court is calculated as follows: ( (173 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Silvanna Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (5)

Abdul

Abdul Chirwa

Job Title: Home Manager Joined: 2026

My name is Abdul; I have over 20 years of experience in the care sector. Building my career from the ground up, I started as a Care Assistant and progressed through various roles such as Senior Carer, Support Manager, Home Manager, Commissioning Manager, Regional Quality Manager, and Regional Operations Director.


I am deeply committed to ensuring our residents are safe, comfortable, and truly happy. At Silvanna Court, we have a homely, friendly, inviting environment. The happiness and well-being of our residents are at the heart of everything we do.

Leanne

Leanne Rowe

Job Title: Home Administrator Joined: 2008

Hello! My name is Leanne, and I’ve been proudly serving as the Administrator at Silvanna Court for 16 years. Working here is more than just a job—it’s an honour. I genuinely love our residents, and the opportunity to make a positive difference in their daily lives is the most rewarding aspect of what I do.


My journey with Runwood Homes began when I was just 16 years old, and over the years, I’ve grown personally and professionally within this incredible company. One of my proudest achievements is becoming a mum, which has enriched my life in so many ways.


Outside of work, I’m a passionate Lego collector and builder, enjoying the creativity and focus it brings. I also love cooking up delicious meals and playing football, which keeps me active and energized. Life is about finding joy in every moment, and I strive to bring that same energy and positivity to my role at Silvanna Court every day.

Deby

Deby Barrick

Job Title: Lifestyle Coordinator Joined: 2007

With 17 years of dedicated service, I take great pride in my role as a Lifestyle Coordinator. Every day brings the joy of seeing our residents happy, smiling, and truly enjoying life. It’s a privilege to create moments that brighten their days and enhance their well-being.


Outside of work, my greatest achievements are personal: being a proud mum and fulfilling the dream of owning my own home. I lead an active and adventurous life, with the unique skills of water skiing, and driving cars, motorbikes, and even speedboats.


In my free time, I love walking with my dog, spending cherished moments with friends, and enjoying holidays that rejuvenate the soul. Life is all about balance, and I embrace every aspect of it with enthusiasm and gratitude.

Sandra

Sandra Ward

Job Title: Care Assistant Joined: 2020

Hi, I’m Sandra, and I’ve been a proud carer at Silvanna Court for the past 4 years. Caring for people is my passion, and I find immense joy in making a positive impact on the lives of our residents every day.


Outside of work, I love travelling and going on holiday, exploring new places, and creating cherished memories. Spending time with my family and my beloved dog is a big part of my life, and it brings me so much happiness.


Being part of the Silvanna Court team is truly fulfilling, and I’m grateful to be able to do what I love every day.

Natalie

Natalie Johal

Job Title: Receptionist Joined: 2025

Natalie joined Silvanna Court Care Home as she has a strong interest in care, particularly
mental health and well-being.
She previously worked for a Hospital and completed an NCFE Level 2 in Mental Health First Aid and
Advocacy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silvanna Court to verify any information. View our terms and conditions. Silvanna Court has an Enhanced Service - more info.