Search...

Valentine House

Broadway, Silver End, Witham, Essex CM8 3RF
Black Swan Care Group Logo
Jobs
Valentine House logo
I really am so pleased Mum has her home here, she feels so at ease with everyoneSue K(Daughter of Resident/Service User)
Valentine House, Witham
My mother has only been here for a week, but already can see a massive differenceTina M(Daughter of Resident/Service User)
Valentine House, Witham
My nan is in Valentine House and loves it. The staff are all friendly and helpful.Victoria K(Granddaughter of Resident/Service User)
Valentine House, Witham

Valentine House is a care home for older people in Silver End, a small village in Essex, close to Braintree and Witham. Black Swan provides short-term, respite care and longer term support to up to 50 residents, including special support for those living with dementia.

The home underwent a large-scale renovation in 2013 and includes spacious bedrooms with ensuite facilities. There are communal areas including the lounge, a well presented dining...  

Loading travel time

Care Provided by Valentine House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact Valentine House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Galvin (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • 24 hour visiting welcomed

Parking

  • Parking available outside home

Valentine House Reviews (75)

Submit a Review
9.5

Valentine House has a Review Score of 9.5 (9.517) out of 10, based on 9 reviews in the last 2 years. Over all time Valentine House has 75 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Valentine House
Loading...
Showing 75 reviews matching selected criteria
Review from Clare T (Daughter-in-law of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

Staff are very pleasant and helpful. Home is clean and well decorated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ronald S (Husband of Resident) published on 2 March 2017 Submitted via Postal Card
Overall Experience
It was with great regret that my wife had to go into a care home because of Alzheimer's.
She was admitted into Valentine House and I am very satisfied with the care she is receiving.
I cannot hope for any better care than she is getting.
The staff are second to none and can't do enough to help her.
The food and entertainment provided are first class.

The care home, in my opinion, is one of the best there is.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mike B (Son of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the staff at Valentine House; my mother has been a resident for some time now and she has always been treated with dignity and respect. The staff seem to go the extra mile for her and always make visitors very welcome. "Do you want a cuppa too?" is their catchphrase and it makes the visits better. They really helped when we celebrated her 90th birthday and laid on food, drinks and facilities. They are great, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David Y (Son of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience

My family and I are very pleased to have found such a caring residential home for my mother. I am constantly impressed by the care and general dedication of all staff. The rooms are warm and comfortable, the menu is excellent and the facilities leave nothing to be desired. Excellent all round.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beryl E (Sister of Resident) published on 9 February 2017 Submitted via Postal Card
Overall Experience

My family are overall pleased with the care shown and the staff have always been so caring and show so much concern and interest. They always keep in contact with the condition of my sister and any problems that crop up. The staff are friendly and helpful with information and time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda D (Daughter of Resident) published on 2 February 2017 Submitted via Postal Card
Overall Experience

Lovely friendly caring staff. No need for me to worry about my father's care whilst there. He has settled really well and seems happy and contented as he can be given his recent loss of his wife of 61 years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley S (Daughter of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

My mother has Alzheimer's and is diabetic. Before going into care she refused her medication, wasn't eating properly, frequently had falls, was constantly abusive towards me. Now, however, after one year at Valentine House, she is healthwise more stable, much nicer to be with. The care she receives from the staff is first rate. My thanks to each and every member of the staff at Valentine House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen B (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

My mother has been in Valentine House 2 1/2 years now. I have always been more than satisfied with the care she received at the home and I find nothing is too much trouble for the management and the care staff exceed expectations. My Mum is very happy there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann B (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

I am very happy with the excellent care provided at Valentine House. There is always plenty of entertainment for the residents and the staff from my experience have always been very helpful, friendly and approachable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mandy B (Daughter of Resident) published on 8 January 2017 Submitted via Postal Card
Overall Experience

My Mum has been in Valentine House for 2 and a half years and I am very happy with the care and support Mum receives from all staff who are very friendly. She has made two good friends and now has company and someone to talk to. She enjoys the entertainment and activities when she is well enough to participate. I would recommend Valentine House to anyone looking for a care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Son of Resident) published on 20 October 2016 Submitted via Website
Overall Experience

I can only thank all of the staff at Valentine House who looked after Mum so well up to the time she sadly passed. The team there were always courteous and helpful at all times and made mum's last months with us so much more pleasurable. From the day we first met the team to the last day, I can only praise them and although I am not going to mention names, they know who they are. A massive thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda I (Daughter of Resident) published on 8 April 2016 Submitted via Website
Overall Experience

My dad came to Valentine House for two weeks respite care. The staff have all been helpful and kind. They really know how to make everyone feel welcome. They have a great selection of food and activities daily, including daily walks to the local park. The management are so professional but also exceptionally competent. I would have no hesitation in recommending this care home and hope that dad will visit again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J K (Resident / Service User) published on 15 March 2016 Submitted via Postal Card
Overall Experience

Overall I have had a lovely time and I would happily come back. Staff have always been very polite and well mannered, the building is lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D F (Resident / Service User) published on 15 March 2016 Submitted via Postal Card
Overall Experience

I find the staff very helpful. It's very nice to sit in the garden when the weather is nice. I am very happy with the management and care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laura C (Resident / Service User) published on 15 March 2016 Submitted via Postal Card
Overall Experience

Staff are very helpful and friendly, they take care of all my needs. I am happy and have made some good friends and I am in a really nice room. I have a nice garden to sit in during the summer.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

8 Bed Vacancies

Posted: 24 August 2026

Single En-Suite

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

Upcoming Events

There are no upcoming events for Valentine House.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Valentine House.

Meet the Team (1)

Emma Galvin
Emma GalvinJob Title:Registered Home Manager

Emma is the dedicated manager at Valentine House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valentine House to verify any information. View our terms and conditions. Valentine House has an Enhanced Service -more info.