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All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.
Be...
Care Provided by Wensley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Shared rooms start from £1000 per week
The price(s) shown are provided by the care home. Contact Wensley House for full pricing details and T&Cs.
Contact Wensley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Beling & Co Ltd
- Private Owned
Person in charge
- Bianca Garmacea (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 1+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1988
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.
Parking
- Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.
Wensley House Reviews (89)
Wensley House has a Review Score of 10 (10.000) out of 10, based on 32 reviews in the last 2 years.
Over all time Wensley House has 89 reviews.
The members of staff are frienldy and polite. The level of care is attentive and catered for the personal needs of the patient. If there are any concerns, you are felt that you can express your concerns. Excellent at communicating if patients needs help.
Thank you for your kind review. The staff will be very pleased with your review. It was good having a chat with you last week. Look forward to seeing you soon. Our very best wishes. P B
10/10 all round.
Thank you so much for your kind review, The staff will certainly be happy with your lovely comments. I should say that your mum and the rest of us at Wensley House look forward to seeing you. Our very best wishes, P B.
Friendly, safe place to be.
Thank you so much for your review. The staff and management will certainly appreciate your kind words. Looking forward to seeing you. Best wishes. P B
Our mum has moved from a nursing home in Broxbourne to Wensley House. From the moment she was at Wensley House, she was so happy and content. The care our mum got was outstanding.
Thanks for your kind review. The staff will be pleased with your comments and so will the management. We look forward to seeing you again soon. Best wishes.
The experience we received for our late hwas first class. The moment mum was in Wensley House she recieved first class care, was happy and content with the carers.
Your Mum was a lovely Lady, it was a pleasure to look after your mum. I have no doubt the staff will appreciate your kind comments. We look forward to seeing you again. Best wishes.
Viewing Wensley House Residential Home for the first time a few months ago, my daughter and I were pleasantly received by the owner and senior manager. We were shown around their beautiful home and spoke to some staff, carers and others. We loved to see the happy faces of the residents. My husband needs special care and receives it at Wensley House by all the kind working people.
Many thanks for your review. We are pleased you found The Home to your liking. It is always lovely to welcome you on your visits and have a chat with you.
Your husband and daughter are very nice and friendly.
Look forward to seeing you soon. best wishes PB.
The property is well maintained inside and out. Staff are professional and caring. Management is hands on and excellent. Residents are always well turned out. The home is welcoming at all times with friendly staff. I can go home always knowing my wife is well cared for.
Dear M E, Thank you for your review. I have no doubt the staff will be pleased with you comments, as for management I can say we too are pleased with your comments. Look forward to see you later today. With best wishes PB.
My mother-in-law has been at Wensley House for five years now. We have always been happy with the care provided; the staff are friendly and attentive, and the care provided is of a very good standard. The menu changes regularly, and the home is always clean and tidy. I have no problems at all in recommending Wensley House. Top Marks, well done Wensley House.
Thanks J D, The staff will be very pleased to hear your comments and will certainly appreciate them. The management and I too appreciate your comments. As you say your mother-in-law has been with us for five years and is very much a part of the Wensley House family. We look forward to seeing you and your dear lady over the Christmas Season. Wishing you and you family all the very best.
The management and owner are very friendly. Staff are courteous. It is good to know my father is in good hands.
Dear W, The management and staff will be pleased with your kind comments. And as the owner I thank you for your kind review. We shall always strive to maintain the highest standards with tender, loving care. Best wishes.
The staff at Wensley House have been so supportive in helping the family to arrange and organise appropriate care for my brother who has settled in, how relaxed he is with all the staff and how positive all the interaction has been. He is eating better than before, and responding well to encouragement for help with personal hygiene and care. He is so much better since moving to Wensley and he family couldn't be happier! Thank you!
Thank you for your kind words. The staff will most certainly appreciate your kind sentiments. It is always lovely to see you, look forward to seeing you in the near future. Best wishes from us all.
Helpful staff, both management and care workers friendly and very welcoming place to be. It's great to know the loved ones are in good hands.
Thank you for your kind review. It is always nice to see you, as it tends to cheer up your Dad. The staff and management will be pleased to read your review. Take care and stay safe. See you soon. All the very best.
Wensley House is the most wonderful care home that I have ever experienced. My dad was fortunate enough to spend his last year there, and I couldn't have asked for a safer and comfortable environment for him. All the staff were always kind, considerate and treated my dad with so much respect and dignity. I will always be so grateful to everyone at Wensley House for all that they did for my dad. I wouldn't hesitate to recommend Wensley House for my friends and family.
Thank you so much for your lovely review. The staff will be delighted to read your review, and I thank you on their behalf. With our very best wishes. Take care and stay safe.
Having had previous experience of 2 care homes falling short, we were so happy to find Wensley House for my dad. The staff and management have been fantastic, and we have been so happy with the great care provided by wonderfully friendly and attentive carers in great accommodation and with good and varied meal menus. We recommend Wensley House wholeheartedly for the superb care and facilities. All the residents are treated with great respect and dignity.
Many thanks for your review and your kind words. The staff and management will be very pleased to read your review, and more so that you appreciated their dedication and care towards all the Residents without exception. With our very best wishes. The team at Wensley House.
I visit my friend every week at Wensley House. My friend who has been in this care home for the last four years has never had anything to fault it with. She is very happy and the staff are very helpful when I come to visit her. The staff treat me exceptionally well and could not be more helpful. If I ever have to go into a care home this is the one I would like to stay at.
Your review is most thoughtful and kind. The staff and management will appreciate your comments. I must say you are a true friend as you have visited your friend every week without fail, come rain or shine. It is very kind of you to bring her a magazine every week, which keeps her going. look forward to seeing you soon.
Lovely friendly environment. My dear nan is so happy and content in the care home. The activities person is so very good in giving her things to do ie colouring to keep her active without boredom. The staff are very caring and attentive. We are always made welcome when we visit. If nan is happy I am happy.
Thank you for your review, your Nan is a lovely Lady, like all the other Ladies & Gentlemen in The Home. The staff and management will be pleased to read your review. Your Nan and we look forward to seeing you soon.
In all the years mum has been here I have always been impressed with the management and staff, how attentive and caring they all are. The food always looks nutritious and varied. Everywhere is always clean and a great calmness in the home. Mum always appears happy (despite her dementia). I would highly recommend Wensley House 10/10. Thank you for caring for my mum!
Thank you for your review, much appreciated. I have no doubt the staff and management will be very pleased with your review. Thanks once again. See you soon,
Very pleased with the overall care, she is very happy here and is always well looked after. All members of staff are friendly and caring.
Thank you for your review. The staff and management will be pleased to read your review. Looking forward to seeing you soon.
My uncle and aunt are very happy here.The staff are lovely and the food is excellent. They are receiving wonderful care.
Dear G,Many thanks for your kind review, the staff will be very pleased with your comments. We look forward to seeing you soon. Best wishes.
Mum felt at home as soon as she arrived. The staff gave her a welcoming hug and did everything in their power to help her settle in. She was very frail when she moved in, but even after three days I could see the improvements in her physical appearance and her sense of confidence. She felt safe and loved. Importantly the staff are permanent members of the team, rather than a rotating number of changing faces, so mum was surrounded by familiar faces. When the end approached, the management and staff did everything one could hope for to make her as comfortable as possible. Wensley House provides exemplary, loving care in every respect. I am extremely grateful.
Your Mum was a lovely lady and got quite attached to the staff, especially the manager. We have been lucky that we have permanent staff to care for our Residents and our use of Agency Staff is very limited, or not at all. This helps us with the continuity of care which you very kindly appreciated. We look forward to seeing you soon. Best wishes.
My mother has been here for 2 months now, has settled in well and is very happy here. She has made new friends and joins in with activities. As a fussy eater they are prepared to meet her needs and are always kind and caring towards her, staff go above and beyond duties to help. Would recommend.
Thank you for your review. The staff and management will be very pleased with your review. Thank you. Look forward to seeing you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wensley House.
There are no upcoming events for Wensley House.
Awards / Recognitions (3)
- 20 Jun 2016Recipient: Wensley House
- 20 Jun 2016Recipient: Wensley House
- 01 Feb 2015Recipient: Wensley House
Accreditations
There are no accreditations posted yet for Wensley House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wensley House
What types of Care is Wensley House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wensley House have?
There are 40 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Wensley House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wensley House to the centre of Epping?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wensley House to verify any information. View our terms and conditions. Wensley House has an Enhanced Service -more info.