Woodbury Court

Tavistock Road, Laindon, Basildon SS15 5QQ
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9.9 143 Reviews
  • Woodbury Court, Basildon
As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based care and involve residents in all that they do. Promoting independence and choice is paramount.

The home has warm, welcoming and cosy dining rooms and lounges. But if a quiet place is needed that can also be found, choice is so important.
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Care Provided by Woodbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1134 – £1442
  • Self-Funded Residential Dementia Care: £1134 – £1442
  • RESPITE Self-Funded Residential Care: £1234 – £1542
  • RESPITE Self-Funded Residential Dementia Care: £1234 – £1542

These prices are only a guideline, please contact Woodbury Court to find out the exact price for your requirements.

Contact Woodbury Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodbury Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mel Oliver (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (94)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Woodbury Court Reviews (143)

9.9

Woodbury Court has a Review Score of 9.9 (9.853) out of 10, based on 51 reviews in the last 2 years.
Over all time Woodbury Court has 143 reviews.

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Reviewer Connection to Woodbury Court
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Total of 143, showing 21-40
Review from Dawn A (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodbury Court is a wonderful care home. My dad has been there for 18 months now. He is extremely happy and so well cared for. My mum could no longer care for him at home due to having had a stroke herself. We are so relieved that the amazingly dedicated team at Woodbury Court was there to help us
in our hour of need and continue to care for dad better than we ever could ourselves. He has complex needs, and they manage his day-to-day care, medication all hospital visits, just everything! We are blessed! Thank you to all at Woodbury Court from the bottom of our hearts.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for taking the time to leave us this amazing review, i will share with the rest of the team.
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Review from Mandy B (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Woodbury Court since September 2023. I have previously submitted a review, but thought it's time again to sing their praises. I thank every member of the amazing, caring staff that work at the home. As time has gone on my mum's dementia has unfortunately got quite advanced.
They
really know how to help her and keep her her happy. There is always someone to discuss any situations with.
Great genuine compassion is given by everyone. Thank you so much for caring for my dear mum.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for taking the time to leave a review we really do appreciate it and we will share your comments with the team
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Review from Pamela W (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was admitted to Woodbury Court following a hospital stay in 2020 already experiencing vascular dementia. Initially it was difficult but due to the kindness of management and staff she eventually settled down. At this time mum was able to take part in activities and outings and was quite content.
No-one would wish to spend their final years in this situation, but my experience of the home is positive. I have always found the staff to be caring, kind and extremely helpful to me whenever I visit and mum's condition can be challenging now. The management team are always available and ready and willing to help if you have any issues.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your review we really do appreciate it and we are so happy you are satisfied with the care that your mum receives
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Review from Linda B (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quick update on my previous review. My mother has several health concerns, not least a lack of mobility and severe arthritis, which were compounded by a fall at home prior to full time care. The staff at the Home have done so much to help my mother come to terms to some extent with her change in circumstances.
From a determined, independent woman, my mother has had to accept limitations in her life which none of us could ever have imagined.


I am delighted to say that a new doctor was arranged for mum, all tests have either been competed or are now under way. A hearing test can now be arranged and the home have assured me that they can help with hearing aids if necessary. Knowing from other family members how difficult hearing aids can be to handle I was so reassured by the professionalism of the staff that I look forward to mum enjoying easier listening to her TV, music and audible books! So grateful to the caring staff of the Home. Thank you!

Reply from Mel Oliver, Home Manager at Woodbury CourtThis is lovely to hear Linda! thank you for your updated review, we really do appreciate it
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Review from Lynn P (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Woodbury Court as a resident from hospital. All the staff were very welcoming and helpful at an upsetting time. The door to the office is always open and feel you can always speak to someone. There are lots of activities going on and staff try to get everyone involved. All areas
are kept very clean and food is varied. I feel very reassured that my dad is being well cared for.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your feedback, we really do appreciate it and we will share your comments with the team
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Review from Glenda C (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here since February and she never wanted to go into a care home. Since being at Woodbury Court she has come alive, she is the happiest I have seen her in along time. The care and attention she has received from the staff is excellent, the daily activity and the trips she can go on
is amazing. My mother has gone from refusing to get out of bed when she first arrived to getting up and joining in almost every day.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for reviewing us! This feedback means a lot to us and i will share your review with the team
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Review from A H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who is 97 been in Woodbury Court Care Home for 2 years now she is very happy there staff are absolutely fantastic and they care for all her needs and beyond. My husband and I are regular visitors to the home all staff are really friendly and approachable even know us on first name basis. I am
very happy we chose this care home for my mum and she is so happy there she has said they are like her second family I would definitely recommend to anyone.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for taking the time to leave us a review, we really do appreciate it and we are so pleased you are happy with the care that mum receives.
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Review from M S (Son of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Woodbury Court since Feb of this year having transferred from Eve Belle. The staff are friendly and welcoming, her room is always clean and tidy and she always seems happy when we (various members of the family) drop in on a regular basis. As mum is now at the advanced stages of dementia
I'm unable to establish what she thinks of the home but from her demeanour when we visit we can only assume she is comfortable and well cared for.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for taking the time to submit a review and your comments are very important to us. We will share your comments with the rest of the team
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Review from Linda O (Wife of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been living at Woodbury Court for the last 4 years, and I've never known a well-loved community team like they have there. The open door policy (managers) is fantastic if you have to raise any concerns. I still haven't had to use this. The activities are fantastic, from the staff doing
them daily, Professional singers, to the wonderful bus trips.. Nothing is ever to much trouble, no matter what member of staff you need, Domestic, Carer's, leaders, Management, Kitchen and reception.. I would always recommend Woodbury Court. It is definitely the best I've seen (and I've been in a few). My husband is well-loved and looked after. His care needs are met. I'm glad he is where he is, It is truly the closest thing to home. Thank you to Every Single Member of the Woodbury Team
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you, Linda, for such a positive review, and we are so pleased that you are happy with the care your husband receives. We will share your comments with the team
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Review from Edward F (Respite Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my personal experience of caring for my mother for the past twelve years... Woodbury Court is way out in front when it comes to elder care. From the moment mum came in as part of her IMC care route last time, the staff throughout the entire team have been friendly, kind and attentive. Then since
we've been in as a respite user many times over the past two years. I've never ever had any cause for concern. At all. Mum is always treated like she's their mum, staff wise. It's like dropping her off at a family members. When they can't provide a thing they are always clear and helpful as to what they can do. Which is a Godsend compared to other places mums been to in which they've lied to me and then dumped her in a room for hours on end and not changed her etc. Woodbury has a full package of activities and staff are known to frequently give up their spare time and family time to come in and give extra support.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you so much for taking the time to leave us a fabulous review! we appreciate your comments and we will share with the entire team
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Review from L T (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Woodbury Court for 6 months I cannot fault the care she has received during that time. The Manager, Deputy & all the staff are very professional, thoughtful, caring and kind. I've found communication very good, have been kept fully informed about trips out, health concerns and
hospital appointments. It's a relief to know mum is being well looked after.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you so much for your lovely Review and we really appreciate you taking the time to complete this! we will share withe the team.
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Review from Mike T (Husband of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Probably the worst care home for someone with dementia, food is terrible, the staff just want to put patients in a room ! Stay well away ! Looks good but it's not ! Food is rubbish , staff don't really want to be there , where sue is now staff are excellent and treat her with respect ! Unlike Woodbury
court !
Reply from Mel, Manager at Woodbury CourtDear Mike,Thank you for taking the time to share your feedback. At Woodbury Court, we are committed to providing exceptional care and have built our reputation on ensuring that every resident is safe, well supported, and treated with respect. Our team members are fully dedicated to the wellbeing of everyone in our care. We are therefore sorry to hear that your experience did not meet your expectations and sincerely wish you all the best in the future.
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Review from J M (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was quite poorly and had to be admitted to hospital and it was a challenging time for us all. The team were very supportive of us while my mother was in hospital and when making the necessary arrangements for her care once she returned. I feel confident that my mother is safe and receives
the care she needs.
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Review from Anthony F (Son of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodbury Court is a very clean bright and friendly care home.
All staff are very helpful great with the residents and lots of activities going on and trips out.
My mother has been her almost 4 years now and have no regrets what so ever and mum is so happy hear.
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Review from Glenn H (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't no where to start,other than brilliant. The staff the managers are all excellent and go above and beyond can't speak highly enough of them all feel like we have struck up a good friendship with them all. Mum had to move care homes along with her husband who has sadly passed away quite recently
but not just because he passed the staff have beenabsolutely brilliant with mum and of our dad.it has been a brilliant move for them. There's more going on for them than they ever had ( think I might move in myself ) . Nothing is never to much trouble for any of them. Mum is happy here and that makes us happy. Keep up the excellent work you all do. Xx
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you so much for your heartfelt review and i am so please that you as a family have also felt supported through such a difficult time.
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Review from Karen G (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been with Woodbury Court since January 2025 , the care they have both received is excellent in every way .
Unfortunately we lost our Step Dad last month , the staff went an extra mile in caring not only for our dad but making sure mum had all the support she needed at this sad time
. All the staff were on hand night and day, we can't thank them enough for all they have done .
They have many activities and day trips for the residents much more than other homes which is an extra bonus . Any problems or concerns are dealt with by management or staff in a timely manner .
Thank you to all the staff and management it was the best move we could have wished for .
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your kind words and we send our sincere condolences to you all, i am so pleased that you felt that the staff supported you and mum through such a difficult time. I will share your review with the entire team.
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Review from P T (Brother of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident for over 2 years and we can't fault the care and service provided. She has Downs syndrome plus dementia and all of the carers and staff have been fantastic. It is real peace of mind to know your nearest and dearest are being well looked after and we have reached the point
now where she is so engaged with the activities that we sometimes need to cut our visits short which is testament to how happy she is.
In short it is a fabulous place run and staffed by fantastic people and we feel grateful we found it.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you so much for taking the time to leave such a positive review!We truly appreciate your kind words and will be sure to share your comments with the entire team.Thanks again for your support!
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Review from Laura S (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has resided at Woodbury Court since January 2024 and it's a big relief to know that she's in a safe environment with such caring, compassionate staff around her. There's so much that residents can get involved with if they wish. I can't speak highly enough of the staff, from the laundry ladies
up to management. They've all got time for you if you need to speak to them about anything. The home is kept spotlessly clean every day too! Since living at Woodbury, Mum has had her life so much more enriched by all the activities that are on offer to residents. The relief when Mum moved into Woodbury Court was massive, as it removed the stress and worrying about her living alone, when it was clear she was struggling on her own. Thank you Woodbury team for everything you do.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your positive review and for taking the time to submit your experiences!
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Review from Niki S (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum transferred to Woodbury after a hospital stay highlighted that she could no longer live safely independently. Despite our concerns, Mum has settled in really well and loves her room which is so important to her as she enjoys spending time in her own company.
There's always an abundance of staff
around whenever we visit, and everyone is very friendly and helpful. The atmosphere in the home feels very positive and staff are genuinely invested in the care of residents. The management team are also excellent: visible, approachable, and responsive. There is a genuine enthusiasm about finding ways to ensure residents feel at home from home, and a willingness to resolve any issue no matter how trivial or important. At what has been a challenging and concerning time for us as a family, Woodbury Court staff have been consistent, dependable and supportive. It has made all the difference.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your lovely review, we value your feedback and we are so please that you have found mums transition positive
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Review from Samantha T (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was so happy at the care home. All staff looked after him very well, from chatting to him, showering him too, helping him with his food. Now dad goes every Friday and loves it... as again all staff chat to him, and he has a shower. He eats very well and the entertainment again is brilliant...
one carer in particular really makes effort with entertainment when he's on...but I can't say enough about all staff, so friendly and helpful. Thanks again.
Reply from Mel Oliver, Home Manager at Woodbury CourtThank you for your valued feedback and we are so happy that Dad enjoys coming to Woodbury Court.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Woodbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Woodbury Court is calculated as follows: ( (544 Excellents x 5) + (44 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 604 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodbury Court is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 50 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (7)

Mel

Mel Oliver

Job Title: Home Manager Joined: 2016

Welcome to Woodbury Court. My name is Mel and I am the Home Manager. Woodbury Court is purpose-built and provides residential care for up to 94 residents. Our home consists of 5 homely suits; Rose and Tulip on the ground floor, and Ivy, Lotus and Jasmine on the first floor. Each suite has its own lounge and dining room, as well as communal facilities. Each bedroom benefits from its own en-suite. We provide a hairdressing service in our salon, and our ‘Allsorts’ tea room is very popular with residents and visitors. We offer a wide range of activities which include live entertainment, budding bakers, arts and crafts, and a weekly visit from Poppy the PAT dog. We would like to invite you to come and view our lovely home and meet our team. We are very happy to answer any questions that you have and look forward to welcoming you.

Sarah

Sarah Foxton

Job Title: Home Administrator Joined: 2016

Hi, I am Sarah Foxton. I am the Financial Administrator at Woodbury Court.


I have been part of the Woodbury Court family for eight wonderful years. In my role as Financial Administrator, I enjoy meeting new people and reminiscing with our residents, listening to their cherished memories and fascinating stories.


Beyond work, I love contributing to the home’s vibrant atmosphere, especially when helping to decorate for special events. A fun fact about me: I once won £2,500 on a slot machine during a trip to Las Vegas!


Before joining Woodbury Court, I worked for the Metropolitan Police. I am also a qualified first aider and have successfully passed my basic driving course.


In my free time, I enjoy reading, creating diamond art, going to the cinema, and socialising. Arts and crafts are a passion of mine, and I love bringing creative projects to life.

Lorraine

Lorraine Degvaille

Job Title: Deputy Manager Joined: 2013

My name is Lorraine Degville, Deputy Manager at Woodbury Court.


I have been with Runwood Homes for over 10 years, and I truly love my job. One of the most rewarding parts of my role is spending time with the residents each day, getting to know them personally, and ensuring they experience the best day possible through excellent care and kindness. I also enjoy meeting their families and working alongside the amazing team at Woodbury Court.


I hold a Level 5 qualification in Health and Social Care, which has helped me to grow professionally and provide the highest standard of care.


A fun fact about me is that I know and can perform the entire routine of Tina Turner’s "Proud Mary"!


In my free time, I enjoy reading, spending time with my family, and going on days out.

Kristina

Kristina Baltrimieno

Job Title: Lifestyle Coordinator Joined: 2020

Kristina
Lifestyle Coordinator at Woodbury Court


I’ve been working at Woodbury Court for 4 wonderful years, and my goal every day is to make the residents smile. I love being creative and bringing joy through fun activities and events. A fun fact about me: I’m a bit of a crazy girl! I hold NVQ Level 2 & 3 qualifications, and my true passion lies in arts and crafts, which I enjoy sharing with others.

Paul

Paul Little

Job Title: Lifestyle Coordinator Joined: 2022

My name is Paul Little, Lifestyle Coordinator at Woodbury Court Care Home.


I have been working at Woodbury Court for 2 years, where I thrive in a fun, family-orientated environment. As a Lifestyle Coordinator, I’m passionate about helping the residents and creating a positive atmosphere for them. I hold a Level 3 NVQ qualification and am always looking for new ways to enrich the lives of those in my care.


My fun fact is I own a tropical discus fish from the Amazon and once had the opportunity to meet Dannii Minogue! In my free time, I enjoy singing karaoke and travelling.

Neil

Neil Potkin

Job Title: Care Team Leader Joined: 2010

My name is Neil Potkin. I am a Care Team Leader at Woodbury Court Care Home. I don't have a profile picture as I don't like my photo taken. But I wanted you to know a little about me.


I have been with Runwood Homes for over 14 years, working in various capacities to support the care team and residents. Currently, I hold the role of Care Team Leader at Woodbury Court Care Home.


I have an NVQ Level 1 & 2 in Food Preparation and Hospitality, as well as an NVQ Level 2 in Web Design and Development. My experience spans both the care and hospitality industries, allowing me to bring a diverse set of skills to my role.


A fun fact about me is that I once jumped into a river in Ireland to save a dog that had fallen in and got its paw caught between two rocks. Over the years, the river has grown deeper and more treacherous—depending on who I'm telling the story to!


In my spare time, I enjoy gardening, cooking, and baking. I also love reading and spending time with my dogs.

John

John Nicholson

Job Title: Maintenance Joined: 2015

My name is John, and I work as the maintenance man at Woodbury Court. I love the people I work with, as well as the wonderful residents I serve every day. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.


A lesser-known fact about me is that I can drive Army vehicles—a skill I’m proud of and always happy to share stories about! In my free time, I enjoy watching my son play rugby, which brings me so much joy and pride.

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