Woodbury Court

Tavistock Road, Laindon, Basildon SS15 5QQ
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9.8 139 Reviews
  • Woodbury Court, Basildon
As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based care and involve residents in all that they do. Promoting independence and choice is paramount.

The home has warm, welcoming and cosy dining rooms and lounges. But if a quiet place is needed that can also be found, choice is so important.

Woodbury Court was rated 'Outstanding' by the CQC following inspection in April 2017.
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Care Provided by Woodbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1134 – £1442
  • Self-Funded Residential Dementia Care: £1134 – £1442
  • RESPITE Self-Funded Residential Care: £1234 – £1542
  • RESPITE Self-Funded Residential Dementia Care: £1234 – £1542

These prices are only a guideline, please contact Woodbury Court to find out the exact price for your requirements.

Contact Woodbury Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodbury Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mel Oliver (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (94)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Woodbury Court Reviews (139)

9.8

Woodbury Court has a Review Score of 9.8 (9.839) out of 10, based on 51 reviews in the last 2 years.
Over all time Woodbury Court has 139 reviews.

Overall Experience
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Reviewer Connection to Woodbury Court
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Total of 139, showing 21-40
Review from A H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who is 97 been in Woodbury Court Care Home for 2 years now she is very happy there staff are absolutely fantastic and they care for all her needs and beyond. My husband and I are regular visitors to the home all staff are really friendly and approachable even know us on first name basis. I am
very happy we chose this care home for my mum and she is so happy there she has said they are like her second family I would definitely recommend to anyone.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to leave us a review, we really do appreciate it and we are so pleased you are happy with the care that mum receives.
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Review from M S (Son of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Woodbury Court since Feb of this year having transferred from Eve Belle. The staff are friendly and welcoming, her room is always clean and tidy and she always seems happy when we (various members of the family) drop in on a regular basis. As mum is now at the advanced stages of dementia
I'm unable to establish what she thinks of the home but from her demeanour when we visit we can only assume she is comfortable and well cared for.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to submit a review and your comments are very important to us. We will share your comments with the rest of the team
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Review from Linda O (Wife of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been living at Woodbury Court for the last 4 years, and I've never known a well-loved community team like they have there. The open door policy (managers) is fantastic if you have to raise any concerns. I still haven't had to use this. The activities are fantastic, from the staff doing
them daily, Professional singers, to the wonderful bus trips.. Nothing is ever to much trouble, no matter what member of staff you need, Domestic, Carer's, leaders, Management, Kitchen and reception.. I would always recommend Woodbury Court. It is definitely the best I've seen (and I've been in a few). My husband is well-loved and looked after. His care needs are met. I'm glad he is where he is, It is truly the closest thing to home. Thank you to Every Single Member of the Woodbury Team
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you, Linda, for such a positive review, and we are so pleased that you are happy with the care your husband receives. We will share your comments with the team
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Review from Edward F (Respite Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my personal experience of caring for my mother for the past twelve years... Woodbury Court is way out in front when it comes to elder care. From the moment mum came in as part of her IMC care route last time, the staff throughout the entire team have been friendly, kind and attentive. Then since
we've been in as a respite user many times over the past two years. I've never ever had any cause for concern. At all. Mum is always treated like she's their mum, staff wise. It's like dropping her off at a family members. When they can't provide a thing they are always clear and helpful as to what they can do. Which is a Godsend compared to other places mums been to in which they've lied to me and then dumped her in a room for hours on end and not changed her etc. Woodbury has a full package of activities and staff are known to frequently give up their spare time and family time to come in and give extra support.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for taking the time to leave us a fabulous review! we appreciate your comments and we will share with the entire team
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Review from L T (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Woodbury Court for 6 months I cannot fault the care she has received during that time. The Manager, Deputy & all the staff are very professional, thoughtful, caring and kind. I've found communication very good, have been kept fully informed about trips out, health concerns and
hospital appointments. It's a relief to know mum is being well looked after.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for your lovely Review and we really appreciate you taking the time to complete this! we will share withe the team.
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Review from Mike T (Husband of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Probably the worst care home for someone with dementia, food is terrible, the staff just want to put patients in a room ! Stay well away ! Looks good but it's not ! Food is rubbish , staff don't really want to be there , where sue is now staff are excellent and treat her with respect ! Unlike Woodbury
court !
Reply from Mel, Manager at Woodbury Court
Dear Mike,Thank you for taking the time to share your feedback. At Woodbury Court, we are committed to providing exceptional care and have built our reputation on ensuring that every resident is safe,…read more
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Review from H C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here since early 2021 and we consider ourselves lucky that she was placed here. The staff are so caring for example the manager goes round every resident in the morning no mean feat when there are over 90. The home constantly strives to create memorable experiences for the residents
including bbqs themed evenings and church services. I know they are always there to talk to. Communication is amazing with regular email updates.
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Review from J M (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was quite poorly and had to be admitted to hospital and it was a challenging time for us all. The team were very supportive of us while my mother was in hospital and when making the necessary arrangements for her care once she returned. I feel confident that my mother is safe and receives
the care she needs.
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Review from Anthony F (Son of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodbury Court is a very clean bright and friendly care home.
All staff are very helpful great with the residents and lots of activities going on and trips out.
My mother has been her almost 4 years now and have no regrets what so ever and mum is so happy hear.
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Review from Glenn H (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't no where to start,other than brilliant. The staff the managers are all excellent and go above and beyond can't speak highly enough of them all feel like we have struck up a good friendship with them all. Mum had to move care homes along with her husband who has sadly passed away quite recently
but not just because he passed the staff have beenabsolutely brilliant with mum and of our dad.it has been a brilliant move for them. There's more going on for them than they ever had ( think I might move in myself ) . Nothing is never to much trouble for any of them. Mum is happy here and that makes us happy. Keep up the excellent work you all do. Xx
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for your heartfelt review and i am so please that you as a family have also felt supported through such a difficult time.
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Review from Jane H (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum joined Woodbury Court from mid-March 2025, from viewing to moving in. The manager and all the staff have been so professional, caring, understanding & so respectful towards Mum. One of the most important things we needed for Mum was that she felt safe and cared for - she does every day. The process
to help Mum settle in was total reassurance & needing to get to know each other so Mum has help and assistance in the way she feels comfortable - never intrusive. Any issues have been dealt with immediately, nothing is ever too much trouble. Reassurance for myself during this process is always given with thought, patience and care from the Management Team and the carers on the front line looking after Mum everyday with respect, care and understanding. I'm so relieved and grateful to Woodbury Court to be looking after my Mum the way they do - thank you for making Mum feel "at home" looked after and that she matters - priceless.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for such a lovely review, your comments are so important to us and i will share this with the entire team!
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Review from Karen G (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been with Woodbury Court since January 2025 , the care they have both received is excellent in every way .
Unfortunately we lost our Step Dad last month , the staff went an extra mile in caring not only for our dad but making sure mum had all the support she needed at this sad time
. All the staff were on hand night and day, we can't thank them enough for all they have done .
They have many activities and day trips for the residents much more than other homes which is an extra bonus . Any problems or concerns are dealt with by management or staff in a timely manner .
Thank you to all the staff and management it was the best move we could have wished for .
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your kind words and we send our sincere condolences to you all, i am so pleased that you felt that the staff supported you and mum through such a difficult time. I will share your review…read more
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Review from P T (Brother of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident for over 2 years and we can't fault the care and service provided. She has Downs syndrome plus dementia and all of the carers and staff have been fantastic. It is real peace of mind to know your nearest and dearest are being well looked after and we have reached the point
now where she is so engaged with the activities that we sometimes need to cut our visits short which is testament to how happy she is.
In short it is a fabulous place run and staffed by fantastic people and we feel grateful we found it.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for taking the time to leave such a positive review!We truly appreciate your kind words and will be sure to share your comments with the entire team.Thanks again for your support!
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Review from Laura S (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has resided at Woodbury Court since January 2024 and it's a big relief to know that she's in a safe environment with such caring, compassionate staff around her. There's so much that residents can get involved with if they wish. I can't speak highly enough of the staff, from the laundry ladies
up to management. They've all got time for you if you need to speak to them about anything. The home is kept spotlessly clean every day too! Since living at Woodbury, Mum has had her life so much more enriched by all the activities that are on offer to residents. The relief when Mum moved into Woodbury Court was massive, as it removed the stress and worrying about her living alone, when it was clear she was struggling on her own. Thank you Woodbury team for everything you do.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your positive review and for taking the time to submit your experiences!
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Review from Niki S (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum transferred to Woodbury after a hospital stay highlighted that she could no longer live safely independently. Despite our concerns, Mum has settled in really well and loves her room which is so important to her as she enjoys spending time in her own company.
There's always an abundance of staff
around whenever we visit, and everyone is very friendly and helpful. The atmosphere in the home feels very positive and staff are genuinely invested in the care of residents. The management team are also excellent: visible, approachable, and responsive. There is a genuine enthusiasm about finding ways to ensure residents feel at home from home, and a willingness to resolve any issue no matter how trivial or important. At what has been a challenging and concerning time for us as a family, Woodbury Court staff have been consistent, dependable and supportive. It has made all the difference.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your lovely review, we value your feedback and we are so please that you have found mums transition positive
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Review from Samantha T (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was so happy at the care home. All staff looked after him very well, from chatting to him, showering him too, helping him with his food. Now dad goes every Friday and loves it... as again all staff chat to him, and he has a shower. He eats very well and the entertainment again is brilliant...
one carer in particular really makes effort with entertainment when he's on...but I can't say enough about all staff, so friendly and helpful. Thanks again.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your valued feedback and we are so happy that Dad enjoys coming to Woodbury Court.
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Review from Gemma T (Granddaughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan is in her 5th year at Woodbury Court and can't fault them, the staff are amazing, always approachable, and the care Nan gets is amazing, she is really happy here, if she can't be at home with us there is no where else I would want her to be.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your positive review, we will share your feedback with the rest of the team, thank you for taking the time to share your experiences
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Review from Ian J (Respite Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a two-week stay in hospital, I was transferred to Woodbury Court Care Home for rehabilitation and time to get my own living arrangements sorted out. Although I was only originally scheduled for a 4-week stay this eventuality was extended to 8 weeks. From the time I set foot into this care home
until I left, I was treated with love and kindness by these amazing professional carers. They would treat me as a friend rather than a patient and would always go out of their way to brighten up my day. We had so many great days of conversation and laughter and the time just shot by. I made a lot of friends there and although I knew it was my time to leave I was sad to go. I will god willing be able to return as a visitor in the future to say hello and catch up on all the latest news. For the time being I will stay in touch through their website and to see what great activities they are getting up to. A big thanks again to manager and staff who made my stay a great experience.
Reply from Mel Oliver, Home Manager at Woodbury Court
Hi Ian what a lovely review to read, I am so glad that you felt well cared for and we really do hope to see you again soon, you would be more than welcome. I will share your comments with the team.…read more
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Review from Stephen B (Son of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly care home. Very caring managers and staff who create a lovely environment for residents. Lots of activities organised and positive energy throughout the home. I would recommend this home.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you Steve for taking the time to review the care that Mum receives at Woodbury Court, your comments will be shared with the team.
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Review from Jane S (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can wholeheartedly say the workers on the ground level and all other management staff genuinely care about the residents. I feel listened to and no question or query is ever too much trouble. I wish the carers got paid more as they are always overstretched and work so very hard. I feel for them. It's
not a job you can do without having the care and empathy they all have. The care home is well-kept and clean. Thank you Woodbury Court.
Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Woodbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.839 for Woodbury Court is calculated as follows: ( (537 Excellents x 5) + (49 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 603 Ratings = 4.839
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodbury Court is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 50 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (7)

Mel

Mel Oliver

Job Title: Home Manager Joined: 2016

Welcome to Woodbury Court. My name is Mel and I am the Home Manager. Woodbury Court is purpose-built and provides residential care for up to 94 residents. Our home consists of 5 homely suits; Rose and Tulip on the ground floor, and Ivy, Lotus and Jasmine on the first floor. Each suite has its own lounge and dining room, as well as communal facilities. Each bedroom benefits from its own en-suite. We provide a hairdressing service in our salon, and our ‘Allsorts’ tea room is very popular with residents and visitors. We offer a wide range of activities which include live entertainment, budding bakers, arts and crafts, and a weekly visit from Poppy the PAT dog. We would like to invite you to come and view our lovely home and meet our team. We are very happy to answer any questions that you have and look forward to welcoming you.

Sarah

Sarah Foxton

Job Title: Home Administrator Joined: 2016

Hi, I am Sarah Foxton. I am the Financial Administrator at Woodbury Court.


I have been part of the Woodbury Court family for eight wonderful years. In my role as Financial Administrator, I enjoy meeting new people and reminiscing with our residents, listening to their cherished memories and fascinating stories.


Beyond work, I love contributing to the home’s vibrant atmosphere, especially when helping to decorate for special events. A fun fact about me: I once won £2,500 on a slot machine during a trip to Las Vegas!


Before joining Woodbury Court, I worked for the Metropolitan Police. I am also a qualified first aider and have successfully passed my basic driving course.


In my free time, I enjoy reading, creating diamond art, going to the cinema, and socialising. Arts and crafts are a passion of mine, and I love bringing creative projects to life.

Lorraine

Lorraine Degvaille

Job Title: Deputy Manager Joined: 2013

My name is Lorraine Degville, Deputy Manager at Woodbury Court.


I have been with Runwood Homes for over 10 years, and I truly love my job. One of the most rewarding parts of my role is spending time with the residents each day, getting to know them personally, and ensuring they experience the best day possible through excellent care and kindness. I also enjoy meeting their families and working alongside the amazing team at Woodbury Court.


I hold a Level 5 qualification in Health and Social Care, which has helped me to grow professionally and provide the highest standard of care.


A fun fact about me is that I know and can perform the entire routine of Tina Turner’s "Proud Mary"!


In my free time, I enjoy reading, spending time with my family, and going on days out.

Kristina

Kristina Baltrimieno

Job Title: Lifestyle Coordinator Joined: 2020

Kristina
Lifestyle Coordinator at Woodbury Court


I’ve been working at Woodbury Court for 4 wonderful years, and my goal every day is to make the residents smile. I love being creative and bringing joy through fun activities and events. A fun fact about me: I’m a bit of a crazy girl! I hold NVQ Level 2 & 3 qualifications, and my true passion lies in arts and crafts, which I enjoy sharing with others.

Paul

Paul Little

Job Title: Lifestyle Coordinator Joined: 2022

My name is Paul Little, Lifestyle Coordinator at Woodbury Court Care Home.


I have been working at Woodbury Court for 2 years, where I thrive in a fun, family-orientated environment. As a Lifestyle Coordinator, I’m passionate about helping the residents and creating a positive atmosphere for them. I hold a Level 3 NVQ qualification and am always looking for new ways to enrich the lives of those in my care.


My fun fact is I own a tropical discus fish from the Amazon and once had the opportunity to meet Dannii Minogue! In my free time, I enjoy singing karaoke and travelling.

Neil

Neil Potkin

Job Title: Care Team Leader Joined: 2010

My name is Neil Potkin. I am a Care Team Leader at Woodbury Court Care Home. I don't have a profile picture as I don't like my photo taken. But I wanted you to know a little about me.


I have been with Runwood Homes for over 14 years, working in various capacities to support the care team and residents. Currently, I hold the role of Care Team Leader at Woodbury Court Care Home.


I have an NVQ Level 1 & 2 in Food Preparation and Hospitality, as well as an NVQ Level 2 in Web Design and Development. My experience spans both the care and hospitality industries, allowing me to bring a diverse set of skills to my role.


A fun fact about me is that I once jumped into a river in Ireland to save a dog that had fallen in and got its paw caught between two rocks. Over the years, the river has grown deeper and more treacherous—depending on who I'm telling the story to!


In my spare time, I enjoy gardening, cooking, and baking. I also love reading and spending time with my dogs.

John

John Nicholson

Job Title: Maintenance Joined: 2015

My name is John, and I work as the maintenance man at Woodbury Court. I love the people I work with, as well as the wonderful residents I serve every day. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.


A lesser-known fact about me is that I can drive Army vehicles—a skill I’m proud of and always happy to share stories about! In my free time, I enjoy watching my son play rugby, which brings me so much joy and pride.

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