481 Victoria Avenue, Southend-on-Sea SS2 6NL
Group: Saima Raja
Person in charge: Angela Hammond (Manager)
Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 12 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 6
Shared Rooms: 3
Rooms with ensuite WC: 3
Weekly Charges Guide: Personal Care Single £400 – £500 , Personal Care Shared (per person) £350 – £400 (These prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Braemar Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Braemar Lodge has a Review Score of 2.8 (2.750)
The Review Score of 2.8 (maximum of 10) for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Braemar Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.75 for Braemar Lodge is calculated as follows: ( (9 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 12 Ratings = 2.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Braemar Lodge is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 2.4 positive Reviews (12 registered maximum number of service users ÷ 5). 0 Reviews ÷ 2.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by TW (Daughter of Resident) on Sunday 22 November 2015. Relates to November 2014.
My dad lived in this home for 2 years. He seemed to settle in nicely and was happy most of the time.
His room was ok but I would sweep it now and again as it wasn't done on a regular basis. I appreciate dad had dementia and would fiddle/break things but this is just a dementia trait.
After 2 years my dad was asked to leave this home as he was fiddling with things too much and causing too much damage! (Removing signs, picking the floor, moving the curtains etc.).
My family and I felt this home would be more suitable for the more advanced patient just sitting in a chair or in bed and not doing much else!! Dad had dementia and acted like a lot of dementia patients but the home couldn't handle this. Moving a patient like this is, I believe, detrimental to their health and caused dad to be extremely unsettled. I would take this into consideration when looking at this home if your loved one is mobile!
How likely would you be to recommend Braemar Lodge? Unlikely
Overall Standard: Satisfactory
Care / Support: Satisfactory
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Satisfactory
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at Braemar Lodge