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Care Provided by Poppy Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 16 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact Poppy Lodge for information on fees.
The price(s) shown are provided by the care home. Contact Poppy Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Poppy Lodge Care Residential Homes Ltd
- Private Owned
Person in charge
- Zoe Woods(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (10)
- Couples/Companion Rooms (3)
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Poppy Lodge Reviews (8)
Over all time Poppy Lodge has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Poppy Lodge
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Review from H V (Wife of Resident) published on 1 July 2024 Submitted via Website•
Overall Experience
Excellent staff, seeming to always meet my husband's needs, the food looks delicious and as my husband was a hotel manager, and trained and worked at Savoy in London it certainly meets his needs.
Everything seems to be done to make him contented and happy.
Everything seems to be done to make him contented and happy.
He loves the staff, this is an exceptional establishment and has to be down to the manager, whom I can take this opportunity to sincerely thank, on behalf of myself and two adult children.
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Review from Christine B (Daughter of Resident) published on 20 March 2024 Submitted via Website•
Overall Experience
My mum's been living at Poppy Lodge for two years now, and I couldn't ask for better care. She had such a fear of going into a home, but is so happy there; she said she wishes she'd gone in sooner. The staff are wonderful, so caring and attentive. The home itself is so well run too. They do activities every day with the residents and try and make sure they all join in. The food is all freshly cooked and always looks delicious. If I had to go into a home, I'd want to go here.
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Review from Alison P (Daughter of Resident) published on 20 March 2024 Submitted via Website•
Overall Experience
Poppy Lodge is a warm, caring, family home. My mum is well cared for, and the managers and staff go above and beyond to look after her and her needs. Mums' dignity is respected at all times. Communication is excellent, and any issues are dealt with. Visitors become part of the family and are made very welcome. Thank you.
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Review from Kim K (Daughter of Resident) published on 23 April 2020 Submitted via Website•
Overall Experience
Poppy Lodge took in our mother following a distressing experience with poor care at another home. From the outset, the manager and her staff have shown nothing but kindness and compassion towards Mum and her family. Our mother was in a poor state of health when she arrived at Poppy Lodge, eighteen months ago, but she has thrived under the excellent care she receives and is very happy there. We cannot thank the staff enough for continuing to look after our mum so well. It’s a lovely, warm, family home and we would have no hesitation in recommending Poppy Lodge to others.
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Review from Eileen C (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card•
Overall Experience
I would recommend Poppy Lodge every time. It's very much a family home and everyone at the home is so helpful - nothing is too much trouble for them. The care they give is from the heart and I cannot thank them enough.
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Review from Teresa D (Daughter of Resident) published on 4 June 2019 Submitted via Website•
Overall Experience
Poppy Lodge provided the best care for my mum in the final weeks of her life. Initially, she went there for respite care but sadly after a 2nd stay in hospital I was told End of Life Care was required and Poppy Lodge took her back with this in mind.
I felt comforted in the knowledge that my mum simply could not have been in better hands. She was bedridden for the final 2 weeks of her life and the staff there checked her constantly. I was able to make her room personal and familiar to her – even though she had vascular dementia.The communication was excellent, the manager always made sure I was kept up to date with what was happening with my mum. Both the manager and the assistant manager are wonderful caring ladies and I cannot recommend Poppy Lodge enough.
Thank you to all the staff for making my mum truly comfortable, loved and happy. The compassion shown when my mum passed was so lovely and my wishes and those of my mum were respected and carried out to the very end.
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Review from Alan R (Son of Resident) published on 7 September 2018 Submitted via Website•
Overall Experience
I have nothing but praise for Poppy Lodge, my Mum has been a resident for the last 13 months, settled in very quickly and decided it was the place for her.
The Manager and her team are always friendly, helpful and very supportive which has helped my Mum to regain her confidence.
The Manager and her team are always friendly, helpful and very supportive which has helped my Mum to regain her confidence.
I would happily recommend Poppy Lodge.
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Review from Kim D (Granddaughter of Resident) published on 12 July 2018 Submitted via Website•
Overall Experience
Poppy Lodge provided the absolute best care for my Nan in the past few years of her life. Although her dementia was quite advanced and had taken a lot of her mind, she was never more comfortable than she was when at Poppy Lodge.
I felt comforted in the knowledge that my Nan simply could not have been in better hands. The enthusiasm every member of the staff showed in making the residents' lives the best they could be always shone through.
The communication was excellent, the manager always made sure my Mum and myself understood what was happening with my Nan and how her dementia may affect her and her actions. The manager is an absolute diamond and I cannot recommend Poppy Lodge enough.
Thank you to all the staff for making my Nan truly comfortable, loved and happy. I know she would be screaming your praise herself if she could.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Poppy Lodge.
Upcoming Events
There are no upcoming events for Poppy Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Poppy Lodge.
Accreditations
There are no accreditations posted yet for Poppy Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Poppy Lodge
What types of Care is Poppy Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Poppy Lodge have?
There are 10 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Poppy Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Poppy Lodge to the centre of Westcliff-on-Sea?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Poppy Lodge to verify any information. View our terms and conditions. Poppy Lodge has a Basic Service -more info.