Sands Lodge

15 Kings Road, Westcliff-on-Sea SS0 8LL
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7.4 5 Reviews
  • Sands Lodge, Westcliff-on-Sea
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Care Provided by Sands Lodge

Type of Service

    Residential Home
  • For a maximum of 18 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Parkinson's Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in Charge

  • Sally Harsent (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 70

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (8)
  • Couples/Companion Rooms (5)

Visiting

  • Even though visitors are allowed 24 hours, preferred visiting time is between 9am and 9pm.

Parking

  • On road parking available

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Sands Lodge Reviews (5)

7.4

Sands Lodge has a Review Score of 7.4 (7.369) out of 10, based on 1 reviews in the last 2 years.
Over all time Sands Lodge has 5 reviews.

Overall Experience
  • 5
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Date Published
  • 5
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Reviewer Connection to Sands Lodge
  • 2
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Total of 5, showing 1-5
Review from T P (Brother of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a chat with a member of staff tonight and she was excellent. She went above and beyond to help me regarding something and I could not be happier. Thank you so much so easygoing and a delight to chat with made me feel so comfortable with the service, all the best to you.
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Review from J C (Niece of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always polite, friendly and helpful. My relative is very settled and happy living there and is extremely well looked after. It is a great comfort to myself and the rest of the family that we know that she is so well cared for.
Reply from George Mathews, Registered Manager at Sands Lodge
Thank you for your kind review. Your relative is a pleasure to have been with, and we are glad to have her at Sands. As a family, your regular visits, involvement in the care and support are equally…read more
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Review from Irene M (Sister of Resident) published on 5 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely brother resided at Sands Lodge for many years until he passed away on 11th November 2021. He loved living there and was a huge character in the Lodge and will be missed terribly.
The staff have been excellent, and my brother enjoyed his time there, especially enjoying the meals that were
cooked; he always looked forward to the meals.
The staff are also very caring.
Reply from George Mathews, Registered Manager at Sands Lodge
Thank you, Irene, for your positive review. As you mentioned, your brother was a wonderful person who was loved by all at the Sands Lodge family. His jokes and the scrabble will always be missed.
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Review from Agnes S (Sister of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my brother entered Sands Lodge, it became his home. The care he has received in the years of residence has been first-class. Staff and residents are family. I can truthfully say the quality and standard of care given is excellent.
Reply from George Mathews, Registered Manager at Sands Lodge
Thank you for your lovely, honest review, which will help us to improve the quality of care we provide to our service users. We are delighted to hear that he felt Sands Lodge as his home, and you felt…read more
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Review from Tracy F (Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sands Lodge is a very nice home. I have made a good improvement since I came to live here 4 years ago. Staff are very good and understanding. I have a good relation with most of the other residents. We go out together a lot for walks, trips, sightseeing, parks, town, shopping, pub lunches and even to
the nail bar, theatre and cinemas. The food is lovely and healthy. The garden is large but needs a bit of improvement which will be looked at during this summer. I wanted to personalise my room with the paint and furniture that I wanted which was done last year but some other rooms can do with a redecoration as they look a bit dull in the magnolia colour. Staff accompany me for appointments and blood tests and sometimes we go out in the people carrier. The manager is very friendly that I could talk to him about anything and I can reach them through mobile and text messages even when the management is away. I would recommend this home to anyone who needed support.
Reply from George Mathews, Registered Manager at Sands Lodge
Thank you Tracy F for your kind and honest review. We aim to provide quality care, support and choice to everyone who joins our family at Sands Lodge.
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Current Review Score: 7.4 (7.369)

Overview of Review Score

The Review Score of 7.4 (7.369) out of 10 for Sands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.091 for Sands Lodge is calculated as follows: ( (1 Excellents x 5) + (10 Goods x 4) ) ÷ 11 Ratings = 4.091
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.278 Points relating to the number of positive Reviews for Sands Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Sands Lodge

What types of Care is Sands Lodge registered for?

Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sands Lodge have?

There are 8 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Sands Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sands Lodge to the centre of Westcliff-on-Sea?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sands Lodge to verify any information. View our terms and conditions. Sands Lodge has an Basic Service - more info.