Sun Flowers, Westcliff-on-Sea, Essex
Sun Flowers, Westcliff-on-Sea, Essex
Sun Flowers, Westcliff-on-Sea, Essex

Sun Flowers residential care accommodation, in Westcliff-on-Sea, welcomes six residents with learning disabilities, who have all their personal care needs included in the home's self-directed support package.

Being linked with other Summercare accommodations in the area allows the care team to combine support and expertise, adding to the service's success in putting users in touch with community pursuits.

Residents are respected as individuals and encouraged to think of Sun Flowers as their own home, with loved ones always welcome to visit.

Group: SummerCare Ltd

Person in charge: Sue Bray (Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Single Rooms: 6

Rooms with ensuite WC: 5

Facilities & Services: Day Care • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Sun Flowers: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Sun Flowers has a Review Score of 8.4 (8.398)

The Review Score of 8.4 (maximum of 10) for Sun Flowers is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Sun Flowers in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.565 for Sun Flowers is calculated as follows: ( (13 Excellents x 5) + (10 Goods x 4) ) ÷ 23 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.833 Points relating to the number of positive Reviews for Sun Flowers is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.2 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sun Flowers?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sun Flowers

  • Mother of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1

I find the care at Sun Flowers wonderful. It has wonderful staff who give more than 100%. It is a real home to the residents.

How likely would you be to recommend Sun Flowers? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Residents at Sunflowers are helped to be as independent as possible and supported to participate in many activities while living in a safe, comfortable and happy environment.
When problems occur, the company always try to resolve them as quickly as possible.

How likely would you be to recommend Sun Flowers? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Sun Flowers

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Awards / Recognitions

October 2013

2013 Southend Business Award

Recipient: SummerCare Ltd

Date: Friday 18 Oct 2013

more details

April 2013

Care Employer Winner 2013

Recipient: SummerCare Ltd

Date: Saturday 20 Apr 2013

more details

March 2013

Finalist Best Employer 2012

Recipient: SummerCare Ltd

Date: Thursday 14 Mar 2013

more details

November 2012

Top 30 Nomination Social Care

Recipient: SummerCare Ltd

Date: Wednesday 28 Nov 2012

more details

Care Personality 2012

Recipient: SummerCare Ltd

Date: Friday 23 Nov 2012

more details

Best Employer 2012

Recipient: SummerCare Ltd

Date: Friday 23 Nov 2012

more details

October 2012

Care Employer Winner 2012

Recipient: SummerCare Ltd

Date: Saturday 27 Oct 2012

more details

Great British Care Awards 2012

Recipient: SummerCare Ltd

Date: Friday 26 Oct 2012

more details

September 2012

2012 Southend Business Award

Recipient: SummerCare Ltd

Date: Friday 21 Sep 2012

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sun Flowers