Over all time Victoria Court Rest Home Ltd has 1 review.
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Review from Angela L (Daughter of Resident) published on 15 November 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
I had to make the choice of finding respite care for my gorgeous Mum. My Father and I had been caring for her at their home for some time and when my Father fell ill and ended up in hospital, it became clear we were not coping. Mum and I chatted with her palliative nurse who gave us a couple of options,
one being Victoria Court. The lovely old Victorian House to be fair decor-wise was a little tired but the staff were really welcoming and realised how hard this choice was. I spent quite a while looking around, talking to staff who were all really happy to work there and had been there for a lot of years. It was clean and homely. The residents always came first and they were really kind, I was there every day and the staff worked well with Mum and I always carrying out our wishes for Mum and never rushing her and respecting her wishes. She passed away in their care and they looked after Dad and I when we came to be with her in her last moments with care and respect. Thank you all.
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Care / Support
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Treated with Dignity
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Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
12 Mar 2026
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Victoria Court Rest Home Ltd
What types of Care is Victoria Court Rest Home Ltd registered for?
Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria Court Rest Home Ltd have?
There are 27 Single Rooms and 1 Couple/Companion Room.
What are the Facilities & Services at Victoria Court Rest Home Ltd?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Victoria Court Rest Home Ltd to the centre of Southend-on-Sea?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Court Rest Home Ltd to verify any information. View our terms and conditions. Victoria Court Rest Home Ltd has an Basic Service - more info.