Windermere Rest Home

23 Windermere Road, Southend-on-Sea SS1 2RF
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9.1 3 Reviews
  • Windermere Rest Home, Southend-on-Sea
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 10 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £750
  • Self-Funded Residential Dementia Care: £750 – £800
  • RESPITE Self-Funded Residential Care: from £681
  • RESPITE Self-Funded Residential Dementia Care: from £681

These prices are only a guideline, please contact Windermere Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • K Dharmasingham

Person in charge

  • Subashni Chellakootty (Manager)

Local Authority / Social Services

Admission Criteria

  • Prospective Residents will be assessed before joining
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (10)

Visiting

  • Except meal time

Parking

  • On the road

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Windermere Rest Home Reviews (3)

9.1

Windermere Rest Home has a Review Score of 9.1 (9.083) out of 10, based on 3 reviews in the last 2 years. Over all time Windermere Rest Home has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
2
2
3
0

Review from M Y (Respite Resident) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at WRH for 9months and I am happy to say during my respite stay the staff were kind and supportive. Always helping with personal care, medication and making sure I had plenty of food and drinks.
A special thanks to the manager, and two other members of staff whose warmth and willingness to
engage in a bit of chit-chat really made a difference. Thank you to the manager for all your advice and emotional support during this sudden change in accommodation.
I looked forward to the activities at the home it was both enjoyable and enriching. I've learnt so much during my stay and especially looked forward to the colouring sessions which I plan to continue on my own.
Though I leave with a heavy heart but also with a heart full of gratitude and beautiful memories. I'll surely pop in for visits as I've grown close to many of the residents and staff at Windermere Rest Home.
Thank you all for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Friend of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have come to the home many times as a visitor and I am always made to feel welcome by the staff and manager. She is always available for a chat and takes great care of all the residents. Residents seem to be well looked after and are always cleanly presented. The home is a bit old fashioned but always
clean and neatly kept. Happy with the care overall

Facilities

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Treated with Dignity

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Review from E G (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at the Windermere Rest Home, we got on very well with all the carers, cleaners and the other residents. The carers went above and beyond to reach my dad’s needs, making his favourite meals, drinks and desserts but most importantly making my dad feel at home from day one, even made
me feel at home when I visited. My dad always very well looked after, thank you to the carers, cleaners and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

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Safety / Security

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Value for Money

Current Review Score: 9.1 (9.083)

Overview of Review Score

The Review Score of 9.1 (9.083) out of 10 for Windermere Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Windermere Rest Home is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) ) ÷ 36 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.25 Points relating to the number of positive Reviews for Windermere Rest Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2, which has been reached with 3 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Windermere Rest Home

What types of Care is Windermere Rest Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windermere Rest Home have?

There are 10 Single Rooms.

What are the Facilities & Services at Windermere Rest Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Windermere Rest Home to the centre of Southend-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windermere Rest Home to verify any information. View our terms and conditions. Windermere Rest Home has an Basic Service - more info.