What types of Care is Cedar House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cedar House have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Cedar House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cedar House to the centre of Stanford-le-Hope?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Cedar House care home, 249-251 Southend Road, Stanford-le-Hope, Essex SS17 7AB

Review from W C (Mother of Resident) published on 27 February 2023 Submitted via Website • Report

Overall Experience

Mum moved in early February. She has Alzheimer’s with a sub-type vascular which mainly affects her memory and some minor behaviour. She lived on her own for years where she often complained of loneliness and we had home care for the last eight months or so but after another visit to the hospital it

was clear that Mum living on her own was no longer the safest option. The first couple of days were awful, Mum was scared and we, her children, had doubts and we were all anxious. None of the staff were. Everyone came to introduce themselves to find out how she liked to be addressed and started the discovery of what her other likes and dislikes were. Two weeks later and Mum seems to be thriving. She is walking much better, looking much better, getting involved in activities which Mum never does, making friends and gossiping about other residents.
We have regular contact with the home, residents and staff and nothing seems too much trouble. So far, so very good.

Reply from Emma Kinsella, Manager at Cedar House

Hi,
Thank you so much for your review. It is lovely to hear positive feedback. We always welcome any feedback to continue to deliver the person-centred care we strive to constantly deliver.

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Review from Lynda B (Daughter of Resident) published on 11 October 2022 Submitted via Website • Report

Overall Experience

This is a wonderful home that has the feeling of a warm and caring environment.
On leaving my mum on the first day, l felt content knowing that she was in safe hands.
The staff are kind and cannot do enough for the residents.
My mum loves the food and to be fair it always looks appetising.
I have

visited at different times of the day and have been greeted with a friendly smile and on occasion offered a hot drink.
Thank you Cedar House Care Home staff for being amazing.

Reply from Maxine Hall, Registered Manager at Cedar House

Thank you very much for your lovely review of Cedar House. This is what we aim for; a loving, homely environment.

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Review from Lindsay B (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report

Overall Experience

My mum has been in Cedar House for a few years now. I chose the home because it was so bright and welcoming with lots of outside space. Residents are encouraged to bring in their own furniture making it a home from home. Mum has dementia so has changed a lot in her time there but the staff have been

wonderfully supportive to her and me. Throughout the pandemic, the staff did a fantastic job and the precautions put in place have been and continue to be reassuring. Not living close means I can't visit as much as I would like to but when I do I am always greeted warmly by everyone. Thank you.

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Review from Hayley L (Daughter of Resident) published on 8 July 2021 Submitted via Website • Report

Overall Experience

My mum is in this care home, I have to say I'm extremely overwhelmed with the care the staff give my mum. Staff are outstanding, every member plays an important role that makes the team fantastic. I could not ask better for my mum. The staff work so hard, they are angels. It's so clean and fresh, and

I highly recommend this wonderful care home. Well done to the management and their staff.

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Review from Jenny H (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report

Overall Experience

My mum has been a resident here since August 2019 and I cannot fault the care she has received, especially this past year during the pandemic. The staff have remained caring and diligent throughout, working under extremely difficult and trying circumstances, adapting to the ever-changing rules and regulations,

and keeping residents and staff safe while still allowing visitors access to their loved ones. A difficult balancing act.

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Review from Shirley T (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report

Overall Experience

My mum said to me she wanted to go in a care home, I had already heard of Cedar House but knew it was very popular and hard to get into, I took mum to look around and she felt at home straight away. Mum has now been in the home, coming up to three years. Whenever I visited Mum the staff could not be

more welcoming and helpful. As for Mum and the care she was getting I couldn't ask for better. Up until the Covid-19, there was always something going on for the residents, keeping them entertained and stimulated, also there were events that the residents' families could join in with. I would like to say that through the pandemic the staff have gone above and beyond in keeping all the residents safe and well and leading as normal life for the residents as possible. Thank you to the management and all the staff for their hard work in these trying times.

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Review from Barbara U (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report

Overall Experience

Our mother has been a resident of Cedar House for a number of years. During that time we have found the staff to be caring and patient. They have dealt sensitively with our mother's changing needs. The meals are well cooked and varied and every effort is made to accommodate the requirements and preferences

of residents. During the past difficult year, the staff have done their utmost to facilitate contact between residents and their families, adapting their procedures to reflect the changing phases of the pandemic. It has been reassuring to know that our mother is being well cared for.

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Review from Pam B (Partner of Resident) published on 8 June 2021 Submitted via Website • Report

Overall Experience

I can’t quite believe how well my partner has settled into his new home. He has been a resident for nearly a year now, and always seems content when I visit, in fact, sometimes he can’t wait to get back to his friends. Obviously, things have not been normal this last year, it must have been very tough

on the carers and management, with so much to deal with, but they have coped really well and adapted to the circumstances with compassion and common sense. I look forward to being able to visit normally, hopefully, it won’t be too long.

Reply from Maxine Hall, Manager at Cedar House

I am so glad that we are able to contribute towards making him so comfortable that he seems to always be so content. He has a lovely group of friends and always seems happy.

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Review from Sue S (Daughter of Resident) published on 7 June 2021 Submitted via Website • Report

Overall Experience

My mum has been in the home just over twelve months now, it has been a very hard year for us as contact has been very limited but now we can visit and take her out it’s very different.
The staff are extremely nice and very accommodating, my mum loves them, they have activities going on every day. The

home, what we can see, is spotlessly clean, my mum is very well-groomed, her hair is always done and nails.
We like it because it is not a large care home.
Mum always says the food is good, all home-cooked.

Reply from Maxine Hall, Manager at Cedar House

Yes, it has been a very hard year, but I am glad that we can make a difference in her life which enables her to feel happy. She loves to have her hair and nails done. The cooks are very grateful to receive positive comments about the food.

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Review from Janice W (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report

Overall Experience

After a stay in hospital, Mum became a resident at Cedar House. It was during lockdown and we were full of anxieties but as soon as Mum entered she was cared for and felt comfortable. The manager discussed our anxieties and took the time to understand Mum’s specific needs. We were reassured and knew

Mum was in the best possible place for this point in her life.

Reply from Maxine Hall, Manager at Cedar House

The aim is to not only reassure the residents but their families as well. It is good to hear that this is the case.

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Review from Patricia D (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report

Overall Experience

Mum had a fall at home in the middle of the Covid 19 Pandemic and was admitted to hospital. After a short time in hospital she was transferred to Cedar House for her recovery, where she has received the very best of care from the whole team for which we are truly grateful. The staff are so professional,

kind and friendly.
After being diagnosed with dementia mum decided that she wanted to stay at Cedar House and has remained happy and healthy this past year during these extremely challenging times.
Mum loves her food and often tells us how good the meals are and if I visit on a Sunday, can usually smell lovely roast dinners being cooked.
Thank you everyone at Cedar House.

Reply from Maxine Hall, Manager at Cedar House

The very best of care is the least expected from the staff at Cedar House. We are happy that the resident remains happy to stay with us.

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Review from Jon P (Son of Resident) published on 22 June 2020 Submitted via Website • Report

Overall Experience

Just a big thank you to all staff as its been a tough few months and you have all worked extremely hard. Keeping in contact via email is a good way when we cannot visit the home during these hard times.
Well done.

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Review from Shelley W (Daughter of Resident) published on 22 June 2020 Submitted via Website • Report

Overall Experience

My father is a resident in this home and has been for two years. The team are amazing and in these most trying times are doing a wonderful job, looking after him with the utmost care and keeping me informed of how he is doing on a daily basis.