Bethel House

The carers and staff at Bethel House have been excellent in the care and attention given to our aunt who suffered from dementia. Our aunt was at Behtel House for more than 6 years and was happy throughout her stay. It is always difficult to choose a care home for a loved one but we are glad we chose Bethel House. It was a very good choice.

Well done to all these great key people - I can't thank you enough.

When I was looking for a place to live I looked at several nice places but Bethel house has all the things that I liked. My room is well situated looking out at a very nice garden. I told my daughter this is as good as it gets. I have settled and just love it here.

My mother-in-law moved to Bethel House six months ago, and in that time, she has come to think of it as her home. The manager and her deputy are, in particular, outstanding. We can't stress enough how caring and patient they are. The manager is always thinking of how she can improve Bethel House and the lives of its residents. The care staff are kind and will always find time to talk to the residents, despite the demanding and stressful nature of their work. We were particularly impressed with the Jubilee party where the staff made a huge effort to involve the residents; my mother-in-law was very happy singing along to the live music and reminiscing about watching the coronation. Thank you, Bethel House team, for all your hard work.

My mother has been in Bethel House for almost 3-years now. I can detect she is not always happy there, although this depends on her state of mind! However, I can also determine she must be a very demanding resident for the staff - she often talks of moving near me, but I'm sure she wouldn't be happier in any other residence. As for my perception of the home, it is bright and clean, and the staff always seem to find a few minutes for Mum to introduce me (again). The most recent changes have improved the overall feel, in re-arranging the lounge so it is not as cramped as before, and much more bright and welcoming. The bright paintwork everywhere gives the home that happy feeling. I cannot praise the staff highly enough for doing a difficult job.

My great Aunt is really happy at Bethel despite some apprehension from her to start with, the staff and other residents all seem very happy and this has a positive effect on my Aunt. The activities are plenty and keep her both engaged and stimulated. She has really settled in and has made lots of new friends.

A thoroughly professional run care home, providing personally tailored attention to individuals' needs. The staff cannot seem to do enough for the patients and are led by a dedicated management team. Recommended to anyone who finds themselves in the position of needing to find such facilities.

5)My wife is very happy there.

The management doesn’t stand back but gets involved in personal care if needed.

Even in his last few weeks with us, their empathy, care and tenderness shown to dad and us as a family will not be forgotten.

A nicely decorated and bright environment with friendly and efficient staff. The food is excellent and the staff are very helpful with nothing too much trouble. Dad is comfortable and well looked after and we know he is in safe hands.

It is reassuring to know that my mother is receiving the best care possible given that I am so very far away that regular visits are not feasible.

The care given to my mother is first class the whole team work tirelessly to give them the best care. I find Bethel House to be very clean and is and very presentable. On visiting my mother I can see the carers know exactly what to do and they are very well organised they always make us very welcome when I come to visit

We find all the staff at Bethel house show compassion and care. Bethel House is always clean, tidy and very bright it’s a pleasure to visit the home we always receive a very good welcome. As for the caring of my mother-in-law we couldn’t ask for more.

I am very happy here. I've had care for two years.

My father, a resident for 2 years, always received the best possible care at Bethel House. It was a great relief to know he was in such good hands and always treated with compassion, dignity and respect. 10 out of 10 and thank you all!

My father was a resident for over 18 months and I always felt he was well cared for and properly looked after. Obviously, Covid made things more difficult, but the staff were always kind and friendly, however busy they were, and I always thought that they did their best for him.

My father was wonderfully cared for during his almost two-year residency at Bethel House. All the staff were incredibly caring and helpful at all times, even when they were busy. As my father’s health began to fail, we were regularly updated on his condition and allowed to visit him as often as we wanted whilst stringently following COVID safe practices. The care from the staff was not only for my father but shown to all members of the family. My mother was greatly comforted by the condolences offered by so many of the Bethel House team members who took time out of their busy shifts to come to speak to her, from the Home Manager, all the Care team members, the Housekeeper and even the Maintenance Technician. Attendance at the funeral was above and beyond the call of duty. We could not have asked for anything more.

My mother has been fortunate to spend a number of respite breaks at this lovely bright and cheerful home. The staff are always happy and welcome her back like a family. With good entertainment and food my mother has always enjoyed her visits.

We, as a family, are extremely grateful for the care and understanding which has been given on a continuing basis. We are in the knowledge that our family member is in a safe and caring environment, happy in their own way. They couldn't be in a better place and for this, we are forever thankful that he is where he is. The staff are a dedicated group of people having to deal often under difficult circumstances. They make life for the residents joyful.