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Care Provided by Caroline House
Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 9 Service Users
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Caroline House to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Dolphin Homes Ltd
- Private Owned
Person in charge
- Bethany Shotter (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (9)
- Single Rooms with ensuite Wet Room (9)
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Caroline House Reviews (3)
8.4
Caroline House has a Review Score of 8.4 (8.402) out of 10, based on 3 reviews in the last 2 years.
Over all time Caroline House has 3 reviews.
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Review from Stephen P (Uncle of Resident) published on 26 June 2025 Submitted via Website•
Overall Experience
When we visited at Easter, my niece seemed to be happy and her speech and responses seemed to be much improved.
Her key worker was extremely helpful and showed a genuine affection toward my niece.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sarah D (Mother of Resident) published on 26 June 2025 Submitted via Website•
Overall Experience
Overall I am very happy with my daughter's life at Caroline House.
I feel listened to and respected. The staff take time to try to learn from my experiences with my daughter and they share their experiences with me too.
I feel that my daughter has the opportunity of an inclusive life.
I feel listened to and respected. The staff take time to try to learn from my experiences with my daughter and they share their experiences with me too.
I feel that my daughter has the opportunity of an inclusive life.
The staff try really hard to understand her needs and provide a happy atmosphere for her to live in.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Value for Money
No Rating
Review from Michael R (Father of Resident) published on 26 June 2025 Submitted via Website•
Overall Experience
Good communication, friendly approachable staff.
However not familiar with all staff due to no update on the photo board.or any introduction to new members of staff when they are employed,
However not familiar with all staff due to no update on the photo board.or any introduction to new members of staff when they are employed,
My view is the home is restricted as space is at a premium due to to many wheelchairs for the community space available ,
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Caroline House.
Upcoming Events
There are no upcoming events for Caroline House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Caroline House.
Accreditations
There are no accreditations posted yet for Caroline House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Caroline House
What types of Care is Caroline House registered for?
Learning Disability / Autism, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Caroline House have?
There are 9 Single Rooms.
What are the Facilities & Services at Caroline House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Caroline House to the centre of Waterlooville?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caroline House to verify any information. View our terms and conditions. Caroline House has a Basic Service -more info.