Dawson Lodge

Botley Road, West Road, Southampton SO30 3RS
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9.8 108 Reviews
  • Dawson Lodge, Southampton
Dawson Lodge in Southampton is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in West End, close to road and public transport links.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team at Dawson Lodge gets to know customers and work with them to organise stimulating activities that match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and catering staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Colleagues at Dawson Lodge will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Dawson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kirsten Tennant (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Dawson Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (43)

Visiting

  • Welcome visitors at the home.

Parking

  • On-site parking including disabled spaces.

Dawson Lodge Reviews (108)

Total of 108, showing 101-108
9.8

Dawson Lodge has a Review Score of 9.8 (9.812) out of 10, based on 17 reviews in the last 2 years. Over all time Dawson Lodge has 108 reviews.

Overall Experience

  • 100
  • 7
  • 1
  • 0
  • 0

Date Published

108
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12
17
91

Review from Val W (Daughter of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Dawson Lodge for over five years and in that time I have been very happy with the level of care she has received. There is a lovely atmosphere there and all the staff from the kitchen to reception, managers and carers are extremely friendly and helpful. My mum always looks happy
and well cared for in her clothes and appearance. The food is tasty and well presented. Dawson Lodge has a very pleasant and homely feel.

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Review from Alison P (Daughter of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot describe how pleased I am that my mum has moved to Dawson Lodge. The home itself is beautifully presented and laid out. The staff are incredibly friendly, helpful and caring, they made my mum feel at home from when she first arrived and it continues. My mum is thoroughly spoilt with food choices,
she is a picky eater but always finds something on the menu that she will eat. I love that we can book to come and eat a meal with her in the dining room and it is an experience to savour; as good as a restaurant.

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Review from David B (Brother of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has now been resident in Dawson Lodge for four months. She is perfectly content with all aspects of the home, and we, her family are very happy that she is safe, well cared for and happy. Thank you to all at Dawson Lodge.

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Review from R W (Son of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I have been extremely pleased with Dawson Lodge for the care which has been given to our father and the friendly caring staff who work there.

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Review from Joan G (Daughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Dawson Lodge mid October she and us as a family were made very welcome, the staff took good care of mum. Talking time with her to get to know her needs and making sure she joined in the activities. The care they took when she had a fall was excellent, making sure the doctor or paramedics
were called Straight away. Unfortunately mum died over the Christmas period, we can't thank Dawson Lodge and their fantastic well trained staff enough for making mums last few weeks so good.

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Review from P M (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and friendly. My mother hasn't been in Dawson Lodge very long but so far the staff have looked after her well. They are very kind and treat her with dignity. Her room is a good size and well laid out. The staff keep an eye on mother in case she wanders. When you first enter
the home it smells okay (not like some homes which smell awful. I like the way the rooms are referred to as flats and have a letterbox and door bell - which makes mother think she's in her own home.

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Review from John L (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit unannounced at different times of the day and this home is always an example of best practice. If I had to chose a home for myself I would put my name down for Dawson Lodge.

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Review from John A (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the home and the care my mother is receiving. The staff are very cheerful and friendly and are very helpful.

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Dawson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Dawson Lodge is calculated as follows: ( (164 Excellents x 5) + (38 Goods x 4) ) ÷ 202 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dawson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Dawson Lodge directly for further details.

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Awards / Recognitions (11)

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