
Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.
The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities...
Care Provided by Sway Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sway Place for full pricing details and T&Cs.
Contact Sway Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francis Bosompim (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.
Parking
- There is ample parking for visitors in the private grounds of the care home
Sway Place Reviews (143)
Sway Place has a Review Score of 10 (9.977) out of 10, based on 40 reviews in the last 2 years.
Over all time Sway Place has 143 reviews.
I cannot express enough the amazing care I have experienced at Sway Place. The staff are so thoughtful and always have time for you. They make you feel important and are helpful at all times.
Thank you for your lovely review. We are delighted to hear about your positive experience at Sway Place. It is wonderful to know that our team made you feel valued, supported and well cared for. Your kind words mean a great deal to us and will be shared with the whole team.
Kind regards,
The Sway Place Team
Sharon, in the Dining room with her colleagues, deserves a special mention together with Josh and his team; both groups have allowed Dad to transition very well into what has been a first-class living environment and make the most of all the opportunities to integrate or not.
Well done and thank you, Francis and the whole Sway team.
Thank you so much for your wonderful review and kind words about Sway Place.
We are delighted to hear your dad has settled in so well and that your expectations have been met and surpassed. It means a great deal to know our team has helped make the transition a positive one and...
Lovely surroundings, very welcoming to everyone. Super cafe and provisions for all residents and visitors. My friend is well looked after, loads going on if you want to join in. The staff and management are kind and helpful, nothing is too much trouble.
Thank you so much for your lovely review and kind comments about Sway Place.
We are delighted to hear your friend is so well looked after and that you enjoy the welcoming atmosphere, caf© and activities on offer. Your feedback about our team and management is truly appreciated.
Best wishes,
The Team at Sway Place
Can't fault them in any way. Friendly, thorough and work as a team. Activities are well run by Jo; lots of variety. Meals are excellent, great choice. Beautiful surroundings, very well maintained.
We are delighted to hear how happy you are with the care, activities, meals and surroundings at Sway Place. Your kind comments about our team and activities programme mean a great deal to us all.
Thank you again for taking the time to share your experience.
Best wishes,
The Team at Sway Place
Excellent care. Teamwork amazing. Effective open communication. Attention to detail - my mum is Welsh and the Welsh Dragon flag was flying when she arrived. She was so happy and said the welcome could not have been better. The food is wonderful and the environment is immaculate. The manager is always visible and the staff obviously respect him. The atmosphere is home and calm. My mum is very happy.
We are delighted to hear your mum felt so welcomed and is happy in her new home. Your comments about the team, atmosphere and attention to detail mean a great deal to us all.
It is a privilege to care for your mum and support your family.
Warm wishes,
From all at Sway Place
This is a pleasant place with excellent caring staff. They offer excellent attention and the whole place is comfortable and feels safe.
We’re delighted to hear that you feel comfortable, safe, and well cared for at Sway Place. Your feedback means a great deal to our whole team, who work hard to provide a supportive and welcoming environment for everyone.
My husband has been very happy at Sway Place the staff and facilities are 5* he was pleased to go in the art room and be able to paint. I was kept in touch by Rosie and Laura which was very reassuring. I cannot thank the staff enough for their care. Especially giving him comfortable chairs! His room was very comfortable too.
Hi E S (wife Of Resident),
Thank you for your lovely review. We’re so pleased to hear that your husband has been happy at Sway Place and enjoyed spending time in our art room.It’s wonderful to know that Rosie, Laura and the team were able to keep you reassured and that he found his room...
Sway Place is a care home which offers its residents a very caring attitude together with tranquility, kindness, an upbeat attitude and happiness throughout the whole team. From the moment you enter the location you are met with a feeling of being well and truly looked after in every sense of the word. I cannot find fault with anything and although my friend is merely there for a respite duration he was made so very welcome not only by the staff but additionally by the other kind and hospitable residents already in situ. His room is comfortable, very warm, immaculately clean and cosy and I am happy he is there to recuperate. There are many things for him to enjoy throughout the day should he so wish or he can be totally at peace in his room which is a delightful balance. I would highly recommend Sway Place for its location, overall ambience, quality and service provided it truly is a luxury home away from home.
Thank you so much for your kind feedback. We are delighted to hear that your friend felt so welcome and comfortable during their stay. Our team takes great pride in providing a caring, supportive, and engaging environment for all our residents, and your recognition means a great deal to everyone at Sway Place. We truly appreciate your recommendation and kind words.
Sway Place is an excellent care home for the needs of my brother and the memory care floor. He has always been treated with respect and dignity by kind, caring and professional staff. As his condition has significantly deteriorated over the last eight months being challenging at times his care has been exceptional. The staff provide kind understanding care at all times. The staff always provide incredible support to us. Keeping us informed. It is very comforting to know he in such safe hands.
Thank you so much for your kind and thoughtful words. We truly appreciate you taking the time to share your experience. Your recognition means a great deal to our team at Sway Place, and we remain committed to providing the highest standard of care and support for your brother and your family.
I wish to thank the management and the staff for giving me the very special 100th birthday. It was splendid & I do appreciate all the effort put into it, especially one lady who did so much to mark the occasion. I very much appreciate the help I receive and the friendship of you all.
Thank you so much for your wonderful words. It was an absolute honour and joy for all of us at Sway Place to celebrate your very special 100th birthday with you. We’re so pleased you enjoyed the day, and your kind words mean so much to the whole team.
Since my arrival two years ago I have no complaints. I have had kindness and help from all staff members. My own room and all public rooms spotlessly clean.
We're delighted to hear that your experience over the past two years has been so positive. It means a great deal to our team to know that you've felt supported and well cared for, and we're especially pleased that you find your room and our communal areas clean and comfortable.We will be sure to share your comments with the whole team.
I have been very happy ay Sway Place for six years and have found the quality of the staff and the restaurant first class.
Thank you for your lovely feedback. We're delighted to hear that you've been so happy at Sway Place over the past six years. It's wonderful to know that you value both our team and the dining experience; your kind words mean a great deal to us all.
Having been a resident at this home. I've come to know that the staff are always willing and helpful, always having the time for questions. Grounds are immaculate and their hospitality often extends to a glass of wine!
Thank you so much for your wonderful review. We're thrilled to hear how much you appreciate the support and friendliness of our team, as well as the beautiful grounds. Your kind words truly mean a lot to us and will be shared with the whole team.
I am a resident at Sway Place. My wife and I find the activities programme magnificent. The home is splendidly designed for the range of activities and the care and well being of residents.
Thank you so much for your lovely feedback. We're delighted that you and your wife are enjoying the activities programme. At Sway Place, residents are at the heart of everything we do, so it's wonderful to hear that the care, thought, and environment we've created are making a difference to your daily life.
As a resident of Sway Place my husband and I feel that the care staff are always willing to involve themselves with the residents and any difficulties they may have.
Thank you for your kind words. Our compassionate team is always here to listen, help, and make sure residents feel truly cared for. Knowing that this makes a difference to you means so much to all of us at Sway Place.
I have found all the staff who look after my husband (who has Alzheimer's) to be extremely helpful. They are always cheerful and happy to talk about any concerns you might have. I particularly appreciate the fact that there is always plenty going on. The activities that are organised are imaginative and include a huge variety - piano playing, art, dog cafe, men's club, visits to the theatre etc. Although my husband does not choose to get involved much, it makes Sway Place a lively place to be.
Thank you so much for your kind and thoughtful words. We're truly grateful for your feedback. It's wonderful to hear that our teams cheerful and supportive approach has made a positive impact, and that you value the variety of imaginative activities on offer. Your appreciation means a great deal to all of us at Sway Place.
I have never been disappointed when I have needed it
Thank you for your kind words. We're so pleased to know we've been there for you whenever you've needed us. Your trust means a lot to everyone at Sway Place.
I partake in lots of activities which are very enjoyable.
Thank you very much for taking the time to leave us feedback about your experience. We're delighted to hear you're finding the activities enjoyable and engaging.
I look forward to coming again when needed. All staff are congenial and compassionate.
We're glad you enjoyed your stay and truly appreciate your kind words about our compassionate staff. We look forward to welcoming you back again soon.
My mother is very happy here and finds the staff very friendly, respectful and helpful - as do I. A happy environment providing a high level of care.
Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that your mother feels happy and well cared for, and that you find our staff friendly, respectful, and helpful. Creating a happy and supportive environment is at the heart of what we do.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sway Place.
Accreditations
There are no accreditations posted yet for Sway Place.
Meet the Team (1)

I love to see residents flourish, and I’m so proud to see our fantastic team play an essential part in making that happen.
As home manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.
One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.
I joined Care UK because it supports its teams. It is an organisation with clear values, and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.
I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.
Frequently Asked Questions about Sway Place
What types of Care is Sway Place registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sway Place have?
There are 68 Single Rooms.
What are the Facilities & Services at Sway Place?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sway Place to the centre of Lymington?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sway Place to verify any information. View our terms and conditions. Sway Place has an Enhanced Service -more info.