Sway Place

Church Lane, Sway, Lymington SO41 6AD
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9.9 135 Reviews
  • Sway Place, Lymington
Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.

The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities as well as minibus outings to local areas of interest.

Residents can choose from a range of ensuite bedrooms, as well as independent living cottages set within the beautiful grounds, perfect for individuals or couples to live independently whilst also enjoying the facilities of Sway Place.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1625
  • Self-Funded Residential Dementia Care: from £1705

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?


• All care and support including a monthly review of care plans (not applicable to independent living
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Sway Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Francis Bosompim (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.

Parking

  • There is ample parking for visitors in the private grounds of the care home

9.9

Sway Place has a Review Score of 9.9 (9.922) out of 10, based on 45 reviews in the last 2 years.
Over all time Sway Place has 135 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sway Place
  • 38
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  • 5
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Total of 135, showing 1-20
Review from Margaret G (Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to thank the management and the staff for giving me the very special 100th birthday. It was splendid & I do appreciate all the effort put into it, especially one lady who did so much to mark the occasion. I very much appreciate the help I receive and the friendship of you all.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your wonderful words. It was an absolute honour and joy for all of us at Sway Place to celebrate your very special 100th birthday with you. We’re so pleased you enjoyed the day, and your kind words mean so much to the whole team.

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Review from Jennifer W (Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my arrival two years ago I have no complaints. I have had kindness and help from all staff members. My own room and all public rooms spotlessly clean.
Reply from Laura Blake, Reviews Team at Sway Place

We're delighted to hear that your experience over the past two years has been so positive. It means a great deal to our team to know that you've felt supported and well cared for, and we're especially pleased that you find your room and our communal areas clean and comfortable.We will be sure to share your comments with the whole team.

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Review from J O (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy ay Sway Place for six years and have found the quality of the staff and the restaurant first class.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you for your lovely feedback. We're delighted to hear that you've been so happy at Sway Place over the past six years. It's wonderful to know that you value both our team and the dining experience; your kind words mean a great deal to us all.

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Review from Boyd C (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been a resident at this home. I've come to know that the staff are always willing and helpful, always having the time for questions. Grounds are immaculate and their hospitality often extends to a glass of wine!
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your wonderful review. We're thrilled to hear how much you appreciate the support and friendliness of our team, as well as the beautiful grounds. Your kind words truly mean a lot to us and will be shared with the whole team.

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Review from J S (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at Sway Place. My wife and I find the activities programme magnificent. The home is splendidly designed for the range of activities and the care and well being of residents.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your lovely feedback. We're delighted that you and your wife are enjoying the activities programme. At Sway Place, residents are at the heart of everything we do, so it's wonderful to hear that the care, thought, and environment we've created are making a difference to your daily life.

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Review from A S (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a resident of Sway Place my husband and I feel that the care staff are always willing to involve themselves with the residents and any difficulties they may have.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you for your kind words. Our compassionate team is always here to listen, help, and make sure residents feel truly cared for. Knowing that this makes a difference to you means so much to all of us at Sway Place.

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Review from Alison C (Wife of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff who look after my husband (who has Alzheimer's) to be extremely helpful. They are always cheerful and happy to talk about any concerns you might have. I particularly appreciate the fact that there is always plenty going on. The activities that are organised are imaginative
and include a huge variety - piano playing, art, dog cafe, men's club, visits to the theatre etc. Although my husband does not choose to get involved much, it makes Sway Place a lively place to be.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your kind and thoughtful words. We're truly grateful for your feedback. It's wonderful to hear that our teams cheerful and supportive approach has made a positive impact, and that you value the variety of imaginative activities on offer. Your appreciation means a great deal to all of us at Sway Place.

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Review from B R (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never been disappointed when I have needed it
Reply from Laura Blake, Reviews Team at Sway Place

Thank you for your kind words. We're so pleased to know we've been there for you whenever you've needed us. Your trust means a lot to everyone at Sway Place.

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Review from D J (Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I partake in lots of activities which are very enjoyable.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you very much for taking the time to leave us feedback about your experience. We're delighted to hear you're finding the activities enjoyable and engaging.

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Review from J M (Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I look forward to coming again when needed. All staff are congenial and compassionate.
Reply from Laura Blake, Reviews Team at Sway Place

We're glad you enjoyed your stay and truly appreciate your kind words about our compassionate staff. We look forward to welcoming you back again soon.

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Review from K B (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here and finds the staff very friendly, respectful and helpful - as do I. A happy environment providing a high level of care.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that your mother feels happy and well cared for, and that you find our staff friendly, respectful, and helpful. Creating a happy and supportive environment is at the heart of what we do.

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Review from M P (Son of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care all round with management team leaders, staff, chef, cleaners all contributing to a great care service all round. Particularly good is the understanding of dementia conditions that are very unsettling and confusing at times for my mother - but the staff patience and understanding along
with the care helps alieviate my mothers 'confusion' as a son I know she is in a great place and well cared for and safe.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you for your heartfelt feedback. We're truly grateful for your recognition of the entire team, from management and care staff to our talented chefs and cleaners, working together to provide excellent care. Understanding and supporting those living with dementia is a priority for us, and we're glad that our patience and compassion help ease your mother's confusion. It means a lot to know she feels safe and well cared for. Your kind words are deeply appreciated.

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Review from Laura L (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has spent four weeks respite care at Sway Place following a fall and a month in hospital. The care and kindness has been exceptional and my father although initially reserved has made some good friends. As a family we have been able to take a break knowing our father is safe and being cared
for with dignity, kindness and respect.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you for sharing your experience. We're delighted to hear that your father felt cared for with dignity, kindness, and respect during his respite stay. It's wonderful that he has made friends and that your family could take a well-deserved break knowing he was safe and supported.

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Review from J A (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of support given to Dad has been excellent and helped him recover his confidence after a difficult incident. The time for respite has been really positive. The welcome offered to his visitors is much appreciated. And we love being able to share meal times with him. Excellent catering. Thank
you all at Sway Place.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your kind words. We're delighted to hear that your dads time with us has been positive and has helped him regain his confidence. Its wonderful to know you've felt welcomed and supported throughout his stay. Our team takes great pride in providing the best care possible, and your appreciation means a lot to us all.Warm regards,The Sway Place Team

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Review from V C (Friend of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, staff are wonderful, friendly, caring and listen to all needs. Wonderful cake. Great range of events and activities for both the residents and the community. Management are always available and will take their time to talk and listen.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your wonderful feedback! We're delighted to hear you've had such a positive experience. Our team is passionate about providing friendly, person-centred care, and we're so pleased you enjoy the events at Sway Place and the cake! It's also lovely to know our management team made you feel heard and supported. We really appreciate your kind words.Warm regards,The Sway Place Team

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Review from Robert F (Friend of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really very pleased with what I saw the way that my self and my friends were treated. This is a very well run care home that has friendly, helpful staff, top marks to the staff for making it a very enjoyable experience. It is an attractive carehome with very pleasant gardens and out door space and immaculately
clean. Nothing was too much for the staff in dealing with the needs of the people in my group
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your kind and thoughtful feedback. We're so pleased you and your friends had such a positive experience during your visit to Sway Place. It means a great deal to know you felt welcomed and well looked after by our team. We're proud of our beautiful surroundings and dedicated staff, and your recognition is truly appreciated.Warm regards,The Sway Place Team

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Review from I D (Respite Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
4 weeks respite care.
Interesting stay as have been involved with nursing/care in a past life.
Sway Place met all expectations, well done!
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for your kind words. It means a great deal to receive such positive feedback from someone with experience in the nursing and care field. We're so pleased your stay met your expectations, and we're proud to have supported you during your time with us. We look forward to seeing you again in the future.Warm regards,The Sway Place Team

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Review from J H (Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been her for 7 years and I can't fault it. The staff are very kind and caring.
Reply from Laura Blake, Reviews Team at Sway Place

thank you very much for taking the time to leave us feedback about your experience. It means a great deal to us that you've felt happy and well cared for over the past seven years. We're so proud to have you as part of the Sway Place family, and your kind words about our team truly mean the world to us.Warmest wishes,The Sway Place Team

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Review from R F (Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great home and fantastic staff, highly recommend.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for sharing your experience at Sway Place and for your kind recommendation. It's a privilege to have you at Sway Place!

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Review from D J (Wife of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went into hospital after a fall, my husband is very nervous about being away from me, he has various health issues including mild dementia. We have been to Sway Place numerous times and therefore we were happy for him to come here. He was very well looked after here and I felt comfortable he was happy.
One member of staff in particular is such a lovely lady and goes out of her way to look after us with her kindness and care.
Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for taking the time to share your feedback about your experience with us.At Sway Place Care Home, we hold ourselves to high standards, and we are truly pleased to hear that your experience has been a positive one. Your kind words mean a great deal to us, and it was an absolute pleasure to care for your husband.We look forward to seeing you again soon.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Sway Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Sway Place is calculated as follows: ( (504 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 538 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sway Place is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

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Meet the Team (1)

Francis

Francis Bosompim

Job Title: General Manager

I love to see residents flourish and I’m so proud to see our fantastic team play an essential part in making that happen.


As general manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.


One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.


I joined Care UK because it supports its teams. It is an organisation with clear values and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.


I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.

Frequently Asked Questions about Sway Place

What types of Care is Sway Place registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sway Place have?

There are 68 Single Rooms.

What are the Facilities & Services at Sway Place?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sway Place to the centre of Lymington?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sway Place to verify any information. View our terms and conditions. Sway Place has an Enhanced Service - more info.