
Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.
The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities...
Care Provided by Sway Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sway Place for full pricing details and T&Cs.
Contact Sway Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francis Bosompim (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.
Parking
- There is ample parking for visitors in the private grounds of the care home
Sway Place Reviews (143)
Sway Place has a Review Score of 10 (9.977) out of 10, based on 40 reviews in the last 2 years.
Over all time Sway Place has 143 reviews.
Excellent care all round with management team leaders, staff, chef, cleaners all contributing to a great care service all round. Particularly good is the understanding of dementia conditions that are very unsettling and confusing at times for my mother - but the staff patience and understanding along with the care helps alieviate my mothers 'confusion' as a son I know she is in a great place and well cared for and safe.
Thank you for your heartfelt feedback. We're truly grateful for your recognition of the entire team, from management and care staff to our talented chefs and cleaners, working together to provide excellent care. Understanding and supporting those living with dementia is a priority for us, and we're...
My father has spent four weeks respite care at Sway Place following a fall and a month in hospital. The care and kindness has been exceptional and my father although initially reserved has made some good friends. As a family we have been able to take a break knowing our father is safe and being cared for with dignity, kindness and respect.
Thank you for sharing your experience. We're delighted to hear that your father felt cared for with dignity, kindness, and respect during his respite stay. It's wonderful that he has made friends and that your family could take a well-deserved break knowing he was safe and supported.
The level of support given to Dad has been excellent and helped him recover his confidence after a difficult incident. The time for respite has been really positive. The welcome offered to his visitors is much appreciated. And we love being able to share meal times with him. Excellent catering. Thank you all at Sway Place.
Thank you so much for your kind words. We're delighted to hear that your dads time with us has been positive and has helped him regain his confidence. Its wonderful to know you've felt welcomed and supported throughout his stay. Our team takes great pride in providing the best care possible, and your appreciation means a lot to us all.Warm regards,The Sway Place Team
Amazing care home, staff are wonderful, friendly, caring and listen to all needs. Wonderful cake. Great range of events and activities for both the residents and the community. Management are always available and will take their time to talk and listen.
Thank you so much for your wonderful feedback! We're delighted to hear you've had such a positive experience. Our team is passionate about providing friendly, person-centred care, and we're so pleased you enjoy the events at Sway Place and the cake! It's also lovely to know our management team made you feel heard and supported. We really appreciate your kind words.Warm regards,The Sway Place Team
Really very pleased with what I saw the way that my self and my friends were treated. This is a very well run care home that has friendly, helpful staff, top marks to the staff for making it a very enjoyable experience. It is an attractive carehome with very pleasant gardens and out door space and immaculately clean. Nothing was too much for the staff in dealing with the needs of the people in my group
Thank you so much for your kind and thoughtful feedback. We're so pleased you and your friends had such a positive experience during your visit to Sway Place. It means a great deal to know you felt welcomed and well looked after by our team. We're proud of our beautiful surroundings and dedicated staff, and your recognition is truly appreciated.Warm regards,The Sway Place Team
Interesting stay as have been involved with nursing/care in a past life.
Sway Place met all expectations, well done!
Thank you so much for your kind words. It means a great deal to receive such positive feedback from someone with experience in the nursing and care field. We're so pleased your stay met your expectations, and we're proud to have supported you during your time with us. We look forward to seeing you again in the future.Warm regards,The Sway Place Team
I have been her for 7 years and I can't fault it. The staff are very kind and caring.
thank you very much for taking the time to leave us feedback about your experience. It means a great deal to us that you've felt happy and well cared for over the past seven years. We're so proud to have you as part of the Sway Place family, and your kind words about our team truly mean the world to us.Warmest wishes,The Sway Place Team
Great home and fantastic staff, highly recommend.
Thank you so much for sharing your experience at Sway Place and for your kind recommendation. It's a privilege to have you at Sway Place!
I went into hospital after a fall, my husband is very nervous about being away from me, he has various health issues including mild dementia. We have been to Sway Place numerous times and therefore we were happy for him to come here. He was very well looked after here and I felt comfortable he was happy. One member of staff in particular is such a lovely lady and goes out of her way to look after us with her kindness and care.
Thank you so much for taking the time to share your feedback about your experience with us.At Sway Place Care Home, we hold ourselves to high standards, and we are truly pleased to hear that your experience has been a positive one. Your kind words mean a great deal to us, and it was an absolute pleasure to care for your husband.We look forward to seeing you again soon.
My Mother has another serious stroke and the professionalism and care given by the staff has been second to none. Not only has the care given to my Mother been fantastic but also the kindness and support shown to the whole family has been amazing at this very difficult time. I cannot recommend Sway Place highly enough.
Thank you so much for taking the time to share your experience with us.Your kind words are truly appreciated and it's reassuring to know that we are meeting the high standards of care we strive for.
The whole atmosphere has changed very much for the better over the past few months. All staff seem happy and provide exceptional, loving care. Having access to the app has given us insight into my brother's activities. Living so far away it's helpful to have this facility. Memory care are very good at keeping us informed of any changes or issues.
Thank you so much for your lovely review. Your feedback is truly valuable in helping us continuously improve and build upon the service we provide to our residents and their families.We greatly appreciate your kind words and support.Best regards, from all at Sway Place
Fantastic time at the friends and relatives Christmas party. It has been lovely seeing everyone together with loves ones and with smiles on their faces and dancing.
Thank you very much for taking the time to share your feedback about your experience.We are so pleased to hear that you enjoy the monthly relatives' events as much as we do. It is always a pleasure to have you join us!
Super warm welcoming place, full of smiles, staff are as nice as can be. Honestly can't stress how lovely this place is.
Thank you so much for your kind words. It is truly rewarding to receive such positive feedback and to know that we are providing excellent care for our residents and their families. Your grandfather is an absolute pleasure to care for, and we greatly appreciate your support. Best regards, From us all at Sway Place
Ten out of ten, great staff. Very content.
Thank you so much for your lovely words. It is an absolute pleasure to support you and have you live here with us at Sway Place. Your kind comments have been shared with the whole team, and they truly appreciate your feedback.
Very friendly and comforting environment.
Thank you very much for taking the time to share your feedback about your experience.It means a lot to know that we exceeded your expectations in caring for your friend. She is greatly missed by all of us.
The care for my Mum has been fantastic. Thank you to all the staff.
Thank you so much for your amazing feedback.Your kind words are truly appreciated and make us all feel incredibly proud of Sway Place and the care we provide.
Cannot express my gratitude enough for all you do for my gran and the welcome and support we received at a very difficult time.
I highly recommend Sway Place for anyone looking for residential care.
Thank you for the excellent review and recommendation! I'm so pleased to hear that we were able to make the admission process smooth for your family. Gran is truly enjoying life at Sway Place, and it's wonderful for the team to know that we are meeting the high standards we strive for!
When I mentioned this to the staff at Sway Place, they enthusiastically planned a photographer, a wedding cake and decorations to make it truly memorable. Despite needing to reschedule due to illness, Sway Place accommodated us seamlessly and the food was exceptional.
The day was magical and my daughter now has cherished photos with her grandma, a vital part of her life. Thank you, Sway Place, for creating such a meaningful moment for our family.
I'm so pleased that we were able to create such meaningful moments for your mother-in-law and your family. We strive to put our residents and their loved ones at the heart of everything we do, and it is truly wonderful to hear that we could help recreate this magical day for you all.
My friend moved into the home in early June of this year. I have to say the home smelled so clean and fresh, with working in the care sector for a long time this was a lovely experience. At first, he found it hard to find his way, but with a great deal of help from the staff, he started to settle in. We found one carer in particular is such a ray of sunshine she bonded with him and started up a good friendship, she is a great asset to the home so pleased with her presence. I feel so pleased that he is in a good place. I can not fault the home in any way everyone is so kind and welcoming, I can see my friend is back to the happy man I know so well. Thank you one and all.
Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. I am really glad that you find the staff accommodating and...
Beautiful meal and party for my nan's 100th party. Well was an enjoyable party. The staff were all lovely and very helpful. And the facilities were second to none. The party room was set out amazingly and my nan had a thoroughly enjoyable party. Thank you.
We are delighted that Nan and your loved ones enjoyed her milestone birthday celebration at Sway Place. Our team sets high standards for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sway Place.
Accreditations
There are no accreditations posted yet for Sway Place.
Meet the Team (1)

I love to see residents flourish, and I’m so proud to see our fantastic team play an essential part in making that happen.
As home manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.
One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.
I joined Care UK because it supports its teams. It is an organisation with clear values, and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.
I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sway Place to verify any information. View our terms and conditions. Sway Place has an Enhanced Service -more info.