
Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)



Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.
The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities...
Care Provided by Sway Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sway Place for full pricing details and T&Cs.
Contact Sway Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francis Bosompim (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.
Parking
- There is ample parking for visitors in the private grounds of the care home
Sway Place Reviews (143)
Sway Place has a Review Score of 10 (9.977) out of 10, based on 40 reviews in the last 2 years.
Over all time Sway Place has 143 reviews.
Today was the Big Care UK Sports Day held at Sway Place. What should have taken place in the gardens was quickly and expertly moved into the restaurant. What a fabulous event and such a joyful occasion for residents (whatever their ability), friends, family and staff. Everyone had a big smile on their face and all the residents were included. One resident kept telling me how amazing the day was and that 'everyone is so so happy'. I've often seen this resident very confused and sad recently but today she was smiling from ear to ear. The home admissions advisor and the rest of the staff pulled out all the stops to make sure everyone was fed the delicious hog roast and looked after. I was so impressed with today's event and will remember my mum's egg and spoon race for a long time! A special mention must go to the home admissions advisor who is an incredible member of the team and brings so much energy, love and care into everything she does at Sway Place.
At Sway Place Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care.
Excellent care, accommodation, food, orange juice and cranberry cordial. The management and carers are professionals in all their work. I am a temporary short-term resident who had an alcohol problem which is now cured. I will be leaving very soon in August to live independently with a carer (3 times per week, 1 hour per day). Thank you all.
Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
We spent some considerable time visiting a number of care homes in the local area in order to find the very best one for our mother. Sway Place was the one which stood out from all the others. We were most impressed with the location, the beautiful grounds, the layout, airy feel and atmosphere within the Home and the overall set-up. Our second visit was with our mother who was equally impressed. We had the opportunity to meet members of staff both management and carers, all of whom seemed efficient, kind and caring. We were also introduced to some of the residents who all gave a good account of the home. It is well maintained, very clean and tidy and run efficiently. The home admissions adviser went out of her way to identify a lovely room for our mother and having her own furniture and personal belongings helps to make it a home away from home for her. Our mother has been there for two years come September. She is very content, comfortable, well cared for and amongst like-minded other residents.
Hi Paul, Thank you very much for taking the time to leave us such a lovely review and for acknowledging our welcoming atmosphere. We are delighted that Mum has settled so well and is enjoying life at Sway Place. A truly lovely review that the whole team appreciate. Best wishes, from us all at Sway Place.
Some changes to staffing quality and levels may make this status difficult to maintain. We expect best efforts.
Thank you so much for your review, we're so pleased to hear your kind words about Sway Place. We always strive for excellence and rest assured that our high standards will continue now and into the future.
Sway Place is always clean and tidy. Always made welcome when visiting and refreshments are always available. My mother-in-law has settled in very well, enjoying the food and activities and making new friends.
Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks from all the team.
My father has early onset dementia and I looked at various homes that could accommodate his needs. I was delighted with Sway Place and the ambience and facilities that they offer. Fantastic staff and care led by the general manager who has gone above and beyond to ensure my father's well-being and happiness.
Hi Lee S, Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks from all at Sway Place.
A beautiful caring home. Friendly helpful staff. Outstanding menu with quality food served in the resident's room or in the stunning dining room. En-suite rooms of generous size. Stunning grounds set in the beautiful local area.
Thank you very much for taking the time to leave us feedback about your experience at Sway Place. We will share your kind comments with the team. Look forward to seeing you soon.
Staff couldn't be better.
Hi, thank you for your review. We are all so pleased that you are having the best time at Sway Place. Your review has been shared with the team.
Thanks for wonderful experiences in and out of the care home.
Hi thank you very much for taking the time to leave us feedback about your experience. The staff were overjoyed to hear your lovely words. At Sway Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Best wishes from all your friends at Sway Place
From the initial wonderful welcome from a lovely lady and the excellent care given to my brother-in-law and his wife on moving into Sway Place in November, we are extremely delighted that they have settled in so successfully. So pleased we were able to find such a delightful apartment for them so they can still be together. Simply cannot fault Sway Place.
We're truly delighted to hear that your brother-in-law and his wife have settled in so well at Sway Place. It's wonderful to know that the welcome and care they received made such a positive impression. We're so...
Sway Place responded magnificently to my mother's need for respite care. Speedy responses and flexibility with regard to her needs was matched by kind, caring, friendly and delightful staff. Sway Place provides an ideal solution for our mother's care needs.
Hi Simon, Thank you very much for taking the time to leave us feedback about your mother's recent respite experience. At Sway Place Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I live at Sway Place in the cottage with my husband and my beloved dog Pixie. Everyone is so kind and welcoming to all of us. I am so happy that life here includes my beautiful dog. There is so much to do here with my dog - including the beautiful grounds I can walk around with my dog and my new friends who all make a fuss of us.
Thank you for your kind words. It is a pleasure having you, your husband and the beloved Pixie as part of the Sway Place Community. We understand that pets are a big part of the family, here at Sway we are delighted to welcome four-legged friends into the home.
I have been in the home for 12 months. My sister is also in the home. The staff are wonderful and cannot do enough. I have settled well and adapted to my new life at Sway Place. We enjoy the activities and varied menu.
Hello, thank you very much for taking the time to leave us feedback about your experience at Sway Place. We are happy to hear that you and your sister are receiving such great care at Sway Place and enjoying being part of our extended family here. Your feedback has been shared with the team.
The home is beautiful and the staff are friendly and helpful. Excellent food and lovely grounds.
On behalf of the team at Sway Place, we would like to thank you so much for your positive review. We are delighted to hear you are enjoying the varied menu and beautiful 5 acres of ground at Sway Place. Our team work hard to maintain high standards of quality care for those living in our community.
My mother has been a resident of Sway Place for nearly a year, she loves her accommodation and all that Sway Place offers, activities, outings, meals and it is set in lovely grounds. The team at Sway Place are all so welcoming, from the domestic staff, maintenance, care staff, reception/admin, chef/catering team and the management, the families are included in not only special events but on a day to day basis. I would recommend anyone looking for residential care to visit Sway Place as it has that 'home from home' atmosphere.
Overall, Sway Place has a homely feel and all the staff are very friendly and nothing is too much trouble. The food is of a good quality and the accommodation is a good size. I like that they have quiet lounges, a separate library and a couple of activity rooms. They have regular entertainment and events, which anyone is welcome to attend.
Hello. We really appreciate you taking the time to write a positive review of Sway Place Care Home. It is testament to the hard working and dedicated colleagues we have within our home. Thank you for your kind words and we are pleased to learn you would recommend us to others to others who are looking for a care home. Kind regards, Sway Place.
From day one I was made to feel welcome and they made the transition very easy. Prior to moving into Sway Place Dad was in a very dark place, he was lonely, not eating properly and suffering from depression. It was a tough decision to take him away from his family home of nearly 60 years but I need never have worried, I have seen a remarkable change in him. Since being at Sway Place he’s made new friends, and been taken out on the occasional outing, he has also joined in with various activities and took great pleasure in some of their open day events where we were also invited to join in. I would therefore like to say a huge thank you to all the staff who work tirelessly and have been a great support in helping him to settle in and enjoy life again. I could not be more grateful for the care and sensitivity staff have shown to him in all aspects of the care home, be it management, reception, kitchen staff and cooks, cleaners, medical staff, maintenance, laundry staff, carers and activity staff.
Thank you very much for your fantastic review.
We are delighted to hear how well Dad has settled in at Sway Place and to see him flourishing. Your wonderful words of appreciation have been passed onto the team.
Best wishes, from all at Sway Place.
Things like the cleaning of my mother's room and laundry service have improved noticeably.
The new garden furniture is very welcome - though the garden itself could still do with a bit more attention in places. So could the external decoration - but I am aware of the plans for external redecoration later this year.
The range and extent of activities offered to residents have also shown significant improvement.
I thoroughly enjoyed the party to celebrate the Coronation.
Well done, and keep it up!
Thank you for your kind words – we’re so happy to hear your positive comments, and I’ll make sure these are passed on to the team. We are very much in the middle of our improvements to the exterior and held a community garden event recently that was very well received. Both residents and visitors...
Through her dementia, she believed she was living in a country hotel which spoke volumes for the quality of the surroundings at Sway Place - her room was always clean and tidy. Staff always welcomed my two sisters and me on our regular visits to see our mother, and nothing was too much trouble.
At Ridley Manor - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so happy to hear that your mother decided to stay with...
She is very pleased with the amount of space and loves the independence that she has there. She can be involved in events happening in the main area or she can be quiet in the privacy of her own cottage.
The staff are all very caring, smartly dressed, polite and efficient. The meals are beautifully presented and very tasty.
Keep up the good work!
Hi Jillian, thank you for your kind words. Our Independent Cottages offer privacy and a place of your own but with the advantage of handy services and wonderful facilities on your doorstep. We are glad your mother has settled into her Cottage and is enjoying her independence and being part of the Sway Place community.
We noticed Sway Place in a posting on Facebook and liked, in particular, their independent living cottage option that was only slightly more expensive than her prior home. Since moving, her mental state has improved dramatically; she loves the restaurant service and the attentive and friendly staff throughout Sway Place. She also enjoys talking to residents and joining in with the many activities provided. We also experienced their restaurant for lunch, which was excellent.
The cottage is well provisioned for space and facilities, having a separate bedroom and en-suite large shower room. There is a small kitchen area with a fridge and washing machine, although washing services are included.
Thank you for your time; we look forward to seeing you soon.
From all at Sway Place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sway Place.
Accreditations
There are no accreditations posted yet for Sway Place.
Meet the Team (1)

I love to see residents flourish, and I’m so proud to see our fantastic team play an essential part in making that happen.
As home manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.
One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.
I joined Care UK because it supports its teams. It is an organisation with clear values, and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.
I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sway Place to verify any information. View our terms and conditions. Sway Place has an Enhanced Service -more info.