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Sway Place

Church Lane, Sway, Lymington, Hampshire SO41 6AD
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Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)
Sway Place, Lymington
Sway Place, Lymington
Sway Place, Lymington

Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.

The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities...  

Care Provided by Sway Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,799From £2,023
Residential Dementia CareFrom £1,894From £2,131
Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.

What’s included?

• All care and support including a monthly review of care plans (not applicable to independent living
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access inside the care home building

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Sway Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Francis Bosompim (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.

Parking

  • There is ample parking for visitors in the private grounds of the care home

Sway Place Reviews (143)

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10

Sway Place has a Review Score of 10 (9.977) out of 10, based on 40 reviews in the last 2 years. Over all time Sway Place has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from Joanne K (Niece of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

From the minute you arrive at this home, it takes your breath away. The grounds and buildings are kept clean and tidy. You enter inside and it is immaculate. It was not an easy decision putting any loved ones into care but when age forces you, I couldn't have made a better choice. ALL staff involved at Gracewell of Sway are fantastic, the management is very involved with the residents and are always most helpful. The carers are wonderful and the care given is of high quality. Without missing out any department from catering/housekeeping/activities etc all staff are cheerful and polite. It is a joy to visit such a bright and buzzing environment.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

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Review from Eileen H (Daughter of Resident) published on 28 February 2017 Submitted via Website
Overall Experience

My 95-year-old mother moved into the Nostalgia Neighbourhood floor in July. After a few weeks of "settling in time", she now regards Gracewell as home. She is well occupied with many activities from carpet bowls to musical afternoons to trips out in the minibus.The entertainment staff work with all the residents to ensure their days are busy. She has home cooked 3-course lunch and dinners each day and coupled with homemade biscuits and cakes during the day Mum is well fed. Mum has been treated with dignity and respect by her carers and as her family, we are sure we couldn't have found Mum better care in the area.The staff are all friendly and welcoming whenever we visit. Mum has her hair and nails done in the home's salon, always has clean clothes in her wardrobe and her room is always well cleaned. I just hope that if I ever need a care home in the future my children find a Gracewell for me!

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
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Treated with Dignity
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Review from Fiona T (Daughter of Resident) published on 16 January 2017 Submitted via Website
Overall Experience
I wanted to submit a review about the entertainment of the residents at Gracewell of Sway during Christmas and New Year 2016. We visited my father on Christmas day. In the evening, two activities staff had volunteered to arrange some entertainment, which rounded off the day beautifully and to which relatives were welcome to stay.

On New Year’s Eve entertainment was again laid on, finishing just after midnight. Residents dressed up for the evening as well as participating staff. I felt this was over and above the call of duty and made the festive season very special for those present. I know my father enjoyed both immensely. Thank you.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

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No Rating
Review from Belinda M (Daughter of Resident) published on 5 January 2017 Submitted via Website
Overall Experience

I just wanted to say thank you to the Management and Staff for hosting such a wonderful Christmas Day. My mother has been living here for about 3 years but this was her first Christmas spent at Gracewell. I joined my mother for a delicious festive lunch and ended up playing Charades in the afternoon hosted by staff. Everyone joined in and it proved to be a hilarious game. The atmosphere was warm and welcoming from the moment I walked through the front door. Residents were sitting opening presents given to them by the staff and delivered by Father Christmas which they all seemed to love. A huge amount of planning and effort has obviously been put into this event and was very much appreciated.

My mother is well cared for and I feel happy when I leave her, knowing that she is in such a safe caring environment. Gracewell is running extremely well under the temporary management arrangement. This team is making a huge positive impact on the way the home is operating. Many thanks, team!

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Alan W (Friend of Resident) published on 5 January 2017 Submitted via Postal Card
Overall Experience

I visit at least twice a week, I get great pleasure going there and love seeing everyone and mixing with the residents and the staff. My friend who lives there is very happy and very well cared for. They have lots of in entertainment which of course they can choose from and a lovely garden they can walk around, or sit outside. It's a home from home.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Son-in-law of Resident) published on 3 January 2017 Submitted via Postal Card
Overall Experience

Gracewell of Sway is certainly a Rolls Royce amongst care homes (or a luxury cruise liner!) The setting is lovely and the building majestic. The facilities are quite unsurpassed (bar! coffee shop! etc) and all the staff are friendly and caring, ensuring the residents have a very comfortable and dignified retirement. The only quibble I hear from some of the residents is about the food but that may just be down to personal preferences or otherwise!

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan K (Son of Resident) published on 3 January 2017 Submitted via Website
Overall Experience

I cannot thank the staff of Gracewell of Sway enough for the tremendous support that they provided my elderly widowed Mother (and myself) in the last few months of her life. Following a period of treatment in hospital, she returned home a frail and extremely anxious lady who desperately needed comfort and care in an environment where she would feel safe and secure. Gracewell was exactly the type of place that I had sought for her and after a month's respite care, Mum told me that she wanted to stay as she was so happy with the loving care she was receiving. During her time there I was welcomed every time I visited her and It felt as though I seeing friends at her 'home'. Sadly she passed away peacefully two days before Christmas but the intensive care and support she received were second to none. I decided to continue with our plan to have Christmas Dinner at Gracewell and I am delighted that we did, it was a wonderful occasion and one Mum would have loved. Thank you all at Gracewell.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway. Sorry to hear about your recent loss and please accept our sincere condolences.

The Gracewell of Sway Team.

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Review from Gill (Daughter of Resident) published on 19 December 2016 Submitted via Website
Overall Experience

The kindness, care and personal attention devoted to my parents on a daily basis are consistent of an excellent nature. This is greatly appreciated by them and all our family, who are always warmly welcomed when visiting. Thank you!

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon S (Son of Resident) published on 13 December 2016 Submitted via Website
Overall Experience

My mother and stepfather have been resident since July 2015.

During their respite period, they were accommodated in a small room together on the nostalgia floor. Frankly, this room was not at all suitable for a couple - it was far too small and on the wrong floor. However, after 1 month they became permanent residents and moved into a small apartment on the first floor which has been wonderful for them.

Throughout the 17 months, my parents have been resident, the care team have all been outstanding. They really care about my parent's wellbeing, making sure they are always clean and comfortable and enjoying a laugh and a joke with them.

Although my sister and I visit on a reasonably regular basis, the care team leaders always contact us when there is any significant change and keep us well informed of any issues. We really appreciate that communication.

As a result, my sister and I know they are always being well cared for.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael M (Relative of Resident) published on 13 December 2016 Submitted via Postal Card
Overall Experience

Gracewell Sway is a care home that has a pleasant community atmosphere, friendly staff and adaptable management.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
No Rating
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Review from Sheila D (Daughter of Resident) published on 2 December 2016 Submitted via Website
Overall Experience

What a truly amazing place Gracewell of Sway care home is - the staff are attentive and the care given to the residents is exceptional. As I live 200 miles away, I ring regularly and am happy that my father is in very good hands and when visiting, I am assured that he has all the support that he needs. He particularly enjoys his regular trips in the mini bus and he loved his birthday celebrations recently, made special by all the great people who work there.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan P (Son of Resident) published on 2 December 2016 Submitted via Website
Overall Experience

My father is a resident and I could not envisage a home in which he is better cared for or more comfortable. The facilities and care are excellent and I know he is well looked after and very happy here.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvie C (Daughter-in-law of Resident) published on 25 November 2016 Submitted via Website
Overall Experience
From the moment you walk in, you can sense what a caring home Gracewell of Sway is.
My Father in Law is looked after by people who demonstrate pride in their jobs and are affectionate and caring in their manner.

I witnessed a very moving moment when a resident lady wanted to dance. She was unsteady on her feet, so a member of staff held her hands and danced with her.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from J T (Resident / Service User) published on 25 November 2016 Submitted via Postal Card
Overall Experience

I have been here for two and a half years,and it suits my needs. I wanted independent living with a small garden. I do go to quite a few activities and am happy here. My main complaint is that as a non-driver I do not get out very much. I have used the train and the local rural bus, but would like to go on mini trips more often.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C. Jane A (Daughter of Resident) published on 25 November 2016 Submitted via Website
Overall Experience

I cannot speak too highly of the care and kindness shown to my mother who is 100 years old by the management and carers alike. Although physically she is finding life difficult there is no deterioration in her mind and finds life a bit difficult to come to terms with but has received so much support from the staff at Gracewell of Sway. As a frequent visitor, they are also so kind and supportive to me and always keep me fully updated with my mother's health issues.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter of Resident) published on 3 November 2016 Submitted via Website
Overall Experience

Appalling, a result of poor management, risk adversity to the extent that whatever the care issue, it's never in the best interest of the resident. If you care about your relative steer clear of this home, don't get swayed by the decor. What matters really is the care that is given and this is poor.

Reply from Heather, Marketing Assistant at Sway Place
Thank you for taking the time to review Gracewell of Sway.

Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...  

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Review from Darren (Grandson of Resident) published on 17 October 2016 Submitted via Website
Overall Experience

I would highly recommend this care home to anyone that is looking for the best care. The staff are extremely helpful and kind, and all of the residents are very happy. If I had to move into a care home, I would definitely want to move here.

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Review from Jean S (Resident / Service User) published on 14 September 2016 Submitted via Postal Card
Overall Experience

We are comfortable here and looked after. The staff are generally attentive and caring.

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Review from Emma B (Granddaughter of Resident) published on 19 August 2016 Submitted via Postal Card
Overall Experience

A wonderful welcome, staff are fantastic particularly care and head housekeeper. I feel very content with the decision to move grandad in to.

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Review from Moira (Daughter of Resident) published on 16 August 2016 Submitted via Website
Overall Experience

I can't even begin to tell you how wonderful my father's welcome into this care home was. I am so grateful to them. He was a little apprehensive as he wasn't entirely sure of what to expect but as I accompanied him through the front door, the staff were so kind, friendly and warm, he almost immediately felt at home. Their attention to his needs thoroughly impressed me and made me feel that we had absolutely made the right decision in asking Gracewell of Sway to take care of him.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Sway Place.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Sway Place.

Meet the Team (1)

Francis Bosompim
Francis BosompimJob Title:Home Manager

I love to see residents flourish, and I’m so proud to see our fantastic team play an essential part in making that happen.

As home manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.

One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.

I joined Care UK because it supports its teams. It is an organisation with clear values, and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.

I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.

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