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Sway Place

Church Lane, Sway, Lymington, Hampshire SO41 6AD
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Having been a resident at this home. I've come to know that the staff are always willing and helpfulBoyd C(Resident / Service User)
Sway Place, Lymington
Sway Place, Lymington
Sway Place, Lymington

Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.

The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities...  

Care Provided by Sway Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,799From £2,023
Residential Dementia CareFrom £1,894From £2,131
Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.

What’s included?

• All care and support including a monthly review of care plans (not applicable to independent living
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access inside the care home building

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Sway Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Francis Bosompim (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.

Parking

  • There is ample parking for visitors in the private grounds of the care home

Sway Place Reviews (143)

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10

Sway Place has a Review Score of 10 (9.977) out of 10, based on 40 reviews in the last 2 years. Over all time Sway Place has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from L P (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience

This is the third time my parents have stayed at Gracewell, and hopefully, this is now their forever home. On each occasion, the manager has gone above and beyond to accommodate my parents. All the staff are very professional, friendly and smiley. The facilities are amazing and I love the fact that rather than all gathering in one room there are various areas/rooms where residents and visitors can relax. An exceptional facility.

Reply from Rachel Bedford, General Manager at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Review from Hollie P (Daughter of Resident) published on 15 May 2019 Submitted via Website
Overall Experience
My 90-year-old father moved in to Gracewell of Sway in February after suffering a stroke. He has settled in very quickly which, by and large, is due to the warmth of the staff and the general welcoming atmosphere of the home. He is delighted with his room which looks out on to a courtyard. My sister and I have been able to make it a home from home and the staff have, again, facilitated this and been very helpful. The choice of food is amazing and dad is very happy to visit the bar now and then!

All in all, the staff of Gracewell of Sway have made his move in to care the best it could possibly be.

Reply from Rachel Bedford, General Manager at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Anne M (Daughter of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience

I went to look around Gracewell as my Dad was no longer able to live alone. I was very apprehensive about putting Dad into care, but after being shown around and chatting with staff I am so happy to have him there. Dad is so well looked after, he is safe, comfortable and above all, happy. Staff are always friendly and happy to help. The atmosphere is warm and welcoming. Dad has lived in Sway for over 30 years and being able to bring Dad to Gracewell where he can still participate in village life and see his friends has brought his family much needed peace of mind. The home itself and surrounding grounds are kept beautifully enabling me to spend and enjoy quality time with my Dad.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

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Review from William H (Resident / Service User) published on 28 February 2019 Submitted via Postal Card
Overall Experience

I have been here for a few years now (7) and still like it very much. Staff are super with entertainment and stuff. Food is acceptable. (Had better, had worse.) I would not like to be anywhere else and I thoroughly enjoy the bar.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Staff
Activities
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Safety / Security
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Review from Julie C (Daughter of Resident) published on 30 October 2018 Submitted via Website
Overall Experience

We knew Gracewell of Sway was the right place for Mum. Sway is in a beautiful setting and the building and furnishing are more like a country hotel than a care home. All the staff are friendly, ever so helpful, encouraging and patient. There are all sorts of activities for residents to get involved in and it's lovely to see Mum looking so well when we visit and chat about what she's been up to.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Review from Maureen S (Friend of Resident) published on 22 October 2018 Submitted via Website
Overall Experience

The fantastic staff and facilities that Gracewell of Sway is second to none and a team that truly does go above and beyond! I visit a dear friend there at least 3 to 4 times and a week and every time I am there, I am delighted to see and experience the sincere support, inclusion and consideration not only to the residents but to the visitors too. I have been associated with many care homes in a professional and personal capacity and can honestly say Gracewell of Sway stands out one of the, if not the best I have come across. Everyone goes above and beyond. I have witnessed some amazing acts of kindness and life-enriching practices since my friend has been there. There is a lovely, caring vibe whenever you walk into the home and you always hear laughter from the staff and residents alike. It is a beautiful home with a lot of soul! Thank you all for taking outstanding care of not only my dear friend but all the other lovely residents who live there.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Ann C (Friend of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience
A close friend of mine had a blood clot on the brain and now suffers from memory loss and severe confusion at times.
I placed her in Gracewell of Sway two months ago.
The care given to her is wonderful and given with great warmth and affection.
Truly outstanding.
I cannot in a few words do justice to this wonderful care team who support her.

It is so unlike any other care home I have encountered.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
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Treated with Dignity
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Review from Olive S (Resident / Service User) published on 22 June 2018 Submitted via Postal Card
Overall Experience

We were cared for very well. The 2 rooms had been furnished adequately for our short stay. Two bedrooms would have been preferable.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from Eva M (Friend of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

We have just visited my friend for the first time since she left Edinburgh.

We are delighted with the care she is receiving. She is so happy and comfortable and it was rewarding to note that she remembers Edinburgh. It was very important to her.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from Alan T (Son of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

My mother became a resident of Gracewell of Sway three weeks ago and looked very withdrawn and quiet. In the last week, she is not only looking better but is chatting with all the staff and myself. The carers there are so kind to her and really make her feel safe and welcome. I often bring food with me and they then bring her downstairs to sit where we either have lunch or dinner. I am very happy that my mother is being cared for by such lovely staff.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from D C (Friend of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

I visited one of the bungalows and thought is was ideal for wheelchair users and people with mobility issues. The landing is very large and the bedroom is very spacious with a wet room/shower facility. The patio is lovely as is the view of the garden.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from C A (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

Very welcoming. Admission handled very smoothly and quickly as an emergency. All questions answered. Such a relief to know Mum is now being looked after by such lovely, kind staff.

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Richard W (Son of Resident) published on 29 March 2018 Submitted via Website
Overall Experience

Mum has been on the 'Nostalgia' floor for nearly two years. The staff have been outstanding throughout. Mum still equates the home to a luxury hotel, thinks the food is great and has a very nice room. The improvement in her well being, happiness, engagement and quality of life has been significant since moving to Gracewell. I struggle to find fault in any area and have felt this way since Mum first arrived. Great job team - please keep it up!

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Eileen N (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

A happy place!

Reply from Marketing, Marketing at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
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Review from D M G (Resident / Service User) published on 30 January 2018 Submitted via Postal Card
Overall Experience

I have been here now for six years and have seen many changes, but for my part, I am settled and content. Management and staff are always considerate and attentive and everyone does their best to ensure we are safe and well cared for. The only criticism most people - and I - have is the variety and cooking of the food is not as good as a few years ago, but I understand that is mainly because of the budget allowed. I think they do their best with what they have, but it could improve if they were given more.

Reply from Marketing, Digital Marketing Executive at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
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Treated with Dignity
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No Rating
Value for Money
Review from Julie C (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My Dad seems very happy at Gracewell. The staff are excellent, very caring and considerat.e Always including my Dad in all the activities, which he enjoys. He loves music and he is encouraged to share his talent with other residents, which you can see is good for everyone.

Reply from Marketing, Digital Marketing Executive at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peggy C (Resident / Service User) published on 29 November 2017 Submitted via Postal Card
Overall Experience

I loved the ambience of the place as soon as I arrived. Everyone has turned out smiling and eager to help.

Reply from Marketing, Digital Marketing Executive at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Victor D (Resident / Service User) published on 13 July 2017 Submitted via Postal Card
Overall Experience

I have been here for almost 5 years and wish to stay a lot longer. It suits my lifestyle and looks after me as well.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Son of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

The staff are excellent, all very caring and mum is very happy with the home.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from George R (Son of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience
The home has improved from good to excellent in the last 4-6 months and has benefitted from the stability of the management. Also, the current team is more approachable and any questions or requirements are actioned immediately.

It is now a joy to visit my parents in law as everybody is more relaxed. Happy and attentive to the needs of everyone.

Reply from UK Marketing, Marketing Assistant at Sway Place
Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Sway Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Sway Place.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Sway Place.

Meet the Team (1)

Francis Bosompim
Francis BosompimJob Title:Home Manager

I love to see residents flourish, and I’m so proud to see our fantastic team play an essential part in making that happen.

As home manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.

One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.

I joined Care UK because it supports its teams. It is an organisation with clear values, and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.

I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.

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