Sway Place

Church Lane, Sway, Lymington SO41 6AD
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9.9 136 Reviews
  • Sway Place, Lymington
Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and round-the-clock residential and dementia care on a respite or permanent basis.

The Hampshire care home is a short drive from Brockenhurst and the coast and offers superb facilities including a café, hair and beauty salon and five-acres of beautiful, landscaped grounds. The lifestyle teams create a varied programme of activities as well as minibus outings to local areas of interest.

Residents can choose from a range of ensuite bedrooms, as well as independent living cottages set within the beautiful grounds, perfect for individuals or couples to live independently whilst also enjoying the facilities of Sway Place.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1625
  • Self-Funded Residential Dementia Care: from £1705

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?


• All care and support including a monthly review of care plans (not applicable to independent living
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Sway Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Francis Bosompim (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.

Parking

  • There is ample parking for visitors in the private grounds of the care home

Sway Place Reviews (136)

9.9

Sway Place has a Review Score of 9.9 (9.922) out of 10, based on 46 reviews in the last 2 years.
Over all time Sway Place has 136 reviews.

Overall Experience
  • 125
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Date Published
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  • 46
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Reviewer Connection to Sway Place
  • 39
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Total of 136, showing 101-120
Review from Olive S (Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were cared for very well. The 2 rooms had been furnished adequately for our short stay. Two bedrooms would have been preferable.
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eva M (Friend of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have just visited my friend for the first time since she left Edinburgh.


We are delighted with the care she is receiving. She is so happy and comfortable and it was rewarding to note that she remembers Edinburgh. It was very important to her.

Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan T (Son of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident of Gracewell of Sway three weeks ago and looked very withdrawn and quiet. In the last week, she is not only looking better but is chatting with all the staff and myself. The carers there are so kind to her and really make her feel safe and welcome. I often bring food with
me and they then bring her downstairs to sit where we either have lunch or dinner. I am very happy that my mother is being cared for by such lovely staff.
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Friend of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited one of the bungalows and thought is was ideal for wheelchair users and people with mobility issues. The landing is very large and the bedroom is very spacious with a wet room/shower facility. The patio is lovely as is the view of the garden.
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming. Admission handled very smoothly and quickly as an emergency. All questions answered. Such a relief to know Mum is now being looked after by such lovely, kind staff.
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard W (Son of Resident) published on 29 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been on the 'Nostalgia' floor for nearly two years. The staff have been outstanding throughout. Mum still equates the home to a luxury hotel, thinks the food is great and has a very nice room. The improvement in her well being, happiness, engagement and quality of life has been significant since
moving to Gracewell. I struggle to find fault in any area and have felt this way since Mum first arrived. Great job team - please keep it up!
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen N (Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A happy place!
Reply from Marketing, Marketing at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M G (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here now for six years and have seen many changes, but for my part, I am settled and content. Management and staff are always considerate and attentive and everyone does their best to ensure we are safe and well cared for. The only criticism most people - and I - have is the variety and
cooking of the food is not as good as a few years ago, but I understand that is mainly because of the budget allowed. I think they do their best with what they have, but it could improve if they were given more.
Reply from Marketing, Digital Marketing Executive at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad seems very happy at Gracewell. The staff are excellent, very caring and considerat.e Always including my Dad in all the activities, which he enjoys. He loves music and he is encouraged to share his talent with other residents, which you can see is good for everyone.
Reply from Marketing, Digital Marketing Executive at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peggy C (Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I loved the ambience of the place as soon as I arrived. Everyone has turned out smiling and eager to help.
Reply from Marketing, Digital Marketing Executive at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victor D (Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for almost 5 years and wish to stay a lot longer. It suits my lifestyle and looks after me as well.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John B (Son of Resident) published on 21 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, all very caring and mum is very happy with the home.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George R (Son of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has improved from good to excellent in the last 4-6 months and has benefitted from the stability of the management. Also, the current team is more approachable and any questions or requirements are actioned immediately.
It is now a joy to visit my parents in law as everybody is more relaxed.
Happy and attentive to the needs of everyone.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne K (Niece of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute you arrive at this home, it takes your breath away. The grounds and buildings are kept clean and tidy. You enter inside and it is immaculate. It was not an easy decision putting any loved ones into care but when age forces you, I couldn't have made a better choice. ALL staff involved
at Gracewell of Sway are fantastic, the management is very involved with the residents and are always most helpful. The carers are wonderful and the care given is of high quality. Without missing out any department from catering/housekeeping/activities etc all staff are cheerful and polite. It is a joy to visit such a bright and buzzing environment.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen H (Daughter of Resident) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95-year-old mother moved into the Nostalgia Neighbourhood floor in July. After a few weeks of "settling in time", she now regards Gracewell as home. She is well occupied with many activities from carpet bowls to musical afternoons to trips out in the minibus.The entertainment staff work with all
the residents to ensure their days are busy. She has home cooked 3-course lunch and dinners each day and coupled with homemade biscuits and cakes during the day Mum is well fed. Mum has been treated with dignity and respect by her carers and as her family, we are sure we couldn't have found Mum better care in the area.The staff are all friendly and welcoming whenever we visit. Mum has her hair and nails done in the home's salon, always has clean clothes in her wardrobe and her room is always well cleaned. I just hope that if I ever need a care home in the future my children find a Gracewell for me!
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona T (Daughter of Resident) published on 16 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to submit a review about the entertainment of the residents at Gracewell of Sway during Christmas and New Year 2016. We visited my father on Christmas day. In the evening, two activities staff had volunteered to arrange some entertainment, which rounded off the day beautifully and to which
relatives were welcome to stay.
On New Year’s Eve entertainment was again laid on, finishing just after midnight. Residents dressed up for the evening as well as participating staff. I felt this was over and above the call of duty and made the festive season very special for those present. I know my father enjoyed both immensely. Thank you.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Belinda M (Daughter of Resident) published on 5 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say thank you to the Management and Staff for hosting such a wonderful Christmas Day. My mother has been living here for about 3 years but this was her first Christmas spent at Gracewell. I joined my mother for a delicious festive lunch and ended up playing Charades in the afternoon
hosted by staff. Everyone joined in and it proved to be a hilarious game. The atmosphere was warm and welcoming from the moment I walked through the front door. Residents were sitting opening presents given to them by the staff and delivered by Father Christmas which they all seemed to love. A huge amount of planning and effort has obviously been put into this event and was very much appreciated.


My mother is well cared for and I feel happy when I leave her, knowing that she is in such a safe caring environment. Gracewell is running extremely well under the temporary management arrangement. This team is making a huge positive impact on the way the home is operating. Many thanks, team!

Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan W (Friend of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit at least twice a week, I get great pleasure going there and love seeing everyone and mixing with the residents and the staff. My friend who lives there is very happy and very well cared for. They have lots of in entertainment which of course they can choose from and a lovely garden they can
walk around, or sit outside. It's a home from home.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Son-in-law of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gracewell of Sway is certainly a Rolls Royce amongst care homes (or a luxury cruise liner!) The setting is lovely and the building majestic. The facilities are quite unsurpassed (bar! coffee shop! etc) and all the staff are friendly and caring, ensuring the residents have a very comfortable and dignified
retirement. The only quibble I hear from some of the residents is about the food but that may just be down to personal preferences or otherwise!
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan K (Son of Resident) published on 3 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff of Gracewell of Sway enough for the tremendous support that they provided my elderly widowed Mother (and myself) in the last few months of her life. Following a period of treatment in hospital, she returned home a frail and extremely anxious lady who desperately needed comfort
and care in an environment where she would feel safe and secure. Gracewell was exactly the type of place that I had sought for her and after a month's respite care, Mum told me that she wanted to stay as she was so happy with the loving care she was receiving. During her time there I was welcomed every time I visited her and It felt as though I seeing friends at her 'home'. Sadly she passed away peacefully two days before Christmas but the intensive care and support she received were second to none. I decided to continue with our plan to have Christmas Dinner at Gracewell and I am delighted that we did, it was a wonderful occasion and one Mum would have loved. Thank you all at Gracewell.
Reply from UK Marketing, Marketing Assistant at Sway Place

Thank you for taking the time to share your experience of Gracewell of Sway. Sorry to hear about your recent loss and please accept our sincere condolences.
The Gracewell of Sway Team.

  • Facilities
  • Care / Support
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  • Treated with Dignity
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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Sway Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Sway Place is calculated as follows: ( (515 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 550 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sway Place is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Francis

Francis Bosompim

Job Title: General Manager

I love to see residents flourish and I’m so proud to see our fantastic team play an essential part in making that happen.


As general manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.


One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.


I joined Care UK because it supports its teams. It is an organisation with clear values and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.


I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sway Place to verify any information. View our terms and conditions. Sway Place has an Enhanced Service - more info.