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Westlands Care Home

Headmoor Lane, Four Marks, Alton, Hampshire GU34 3EP
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It is a pleasure living hereD K(Resident / Service User)
Westlands Care Home, Alton
they provide a loving and comfortable environment for all the residentsLynn H(Daughter-in-law of Resident/Service User)
Westlands Care Home, Alton
This care home is absolutely outstanding.Holly C(Granddaughter of Resident/Service User)
Westlands Care Home, Alton

Westlands is situated in a tranquil rural location, close to the historic market town of Alton within easy reach of Winchester. It is set within the beautiful landscape of Hampshire, in the village of Four Marks.

The vision is to ensure that each resident is provided with the highest standards of person-centred care. It delivers care that promotes choice, independence and dignity; giving residents time to enjoy their lives in a...  

Care Provided by Westlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,495 - £1,545£1,495 - £1,545
Residential Dementia Care£1,495 - £1,545£1,495 - £1,545

Fees may vary dependent upon assessment and dependency.

Contact Westlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Brown (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 106

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The home try to protect meal times so would prefer visits between 10.30-12.30 and 13.30-16.00, however, they do continue to allow visits outside of these times as needed.

Parking

  • Two large car parks in front of building

Westlands Care Home Reviews (88)

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10

Westlands Care Home has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Westlands Care Home has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Karen S (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

My mother is very well looked after at Westlands. The staff are very friendly and caring They are always attentive at all times. She could not be in a better Place.

Reply from Helen Brown, Home Manager at Westlands Care Home
Thank you Karen,
It is a real pleasure to support mum here at Westlands, you too are a real pleasure and so supportive.
KR

Helen

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Review from Michael R (Son of Resident) published on 13 July 2026 Submitted via Website
Overall Experience

Mum has been at Westlands Care Home for 2 years now and has settled in very well. All the staff are very dedicated and always interact with her. Whenever we visit she seems very content. There are always different activities and entertainment on. We would highly recommend Westlands Care Home.

Reply from Helen Brown, Home Manager at Westlands Care Home
Thank you for the recommendation Michael and your very kind words of support.
KR

Helen

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Review from Jessica C (Daughter-in-law of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

We could not be more grateful to all the staff at Westlands. My mother in law is a resident and her health increased massively since she lived at Westland. There is always entertainment going on and she is so well looked after. It was the best thing we could have done choosing Westland as we live overseas and we know she is safe and enjoys it there.

Reply from Helen Brown, Home Manager at Westlands Care Home
This is lovely Jess, thank you so much, mum is enjoying life here at Westland.
Looking forward to seeing you on your next visit.
KR

Helen

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Review from Russell C (Son of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

Mum has been in residency for over 18 months. Her care has been exemplary over this period with staff showing great compassion and patience when interacting with her and other residents. There is always something going on in terms of activity and entertainment. I would recommend Westlands if you are looking in the area for care for a loved one.

Reply from Helen Brown, Home Manager at Westlands Care Home
Mum is a pleasure Russ as are you on your visits, thank you for this amazing review
KR

Helen

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Review from B C (Son of Resident) published on 7 July 2026 Submitted via Website
Overall Experience

In the year up to May 2026 the care and love given to my mother went above and beyond my expectations. The facilities especially the entertainment were just fantastic. My mother was constantly entertained and kept busy with visits, in-house performances and crafts. Although her memory was failing she was always engaged and busy. I am very pleased with our choice of care home as they made her her last year a joyful one.

Reply from Helen Brown, Home Manager at Westlands Care Home
Thank you B,
Mum will as large part of our home, there is a big hole to fill in all of our hearts.
Take great care of each other and thank you for the memories.
KR

Helen

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Review from Helena C (Daughter-in-law of Resident) published on 7 July 2026 Submitted via Website
Overall Experience

Westlands Home gave the best level of care for Mum during the the year she lived there before passing away this May 2026. Right up to her final days the staff were always attentive to her needs and gave her everything and more to make living there a fun and happy place to be. She loved the entertainment and crafts, which Caroline gives with boundless energy - getting all staff involved makes for much laughter and happiness. The office staff are always on the ball with anything needed and we just felt confident with them all, knowing Mum was in the best place.

Reply from Helen Brown, Home Manager at Westlands Care Home
Thank you Helena for the lovely review of the home and staff, we miss mum dearly and of course you and the family.
Mum will be forever in our thoughts too.
KR

Helen

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Review from Romy H (Sister-in-law of Resident) published on 30 June 2026 Submitted via Website
Overall Experience

My brother-in-law was admitted very unwillingly with mental health problems and dementia leading to very difficult behaviour. The staff quickly got the measure of him and were careful not to be confrontational. Their kindness, patience, and understanding were exceptional. From being the only place that would have him we soon realised that it was the only place we wanted for him! Communication with the staff and the GP practice was sensitive and considerate right up to his death in the lovely room that was now his home. Thank you team for looking after him and his family and friends through such a difficult time.

Reply from Helen Brown, Home Manager at Westlands Care Home
Romy H this is amazing, the team were so fond of your brother in law and he will be sadly missed as will you as a family, we became family by chance. Take great care and fond memories of the good times.
KR

Helen

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Review from T R (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

My Mother was in Westlands and at the start it was rather a rocky road on a few occasions, once I had voiced my concerns and opinions management and I started to get a long. I am very protective of my Mother more so because she can no longer do it herself and if things don't feel right I'll say so . Thank you to everyone for doing your very best for my Mother. And I wish you all the best for the years ahead.

Reply from Helen Brown, Manager at Westlands Care Home

Thank you for your kind review. It was a privilege to care for your mother and to work together to achieve the best possible outcome.

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Review from M A (Mother of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

My mother has been at Westlands for ten years and I cannot thank the entire team enough for the exceptional care and compassion they have shown to my mother. From the very beginning they have created a warm welcoming and safe environment where she feels truly valued and respected.The staff consistently go above and beyond, not only attending to her physical needs with professionalism and attentiveness, but also taking the time to build genuine relationships with her. It gives our family enormous peace of mind knowing she is surrounded by such kind patient and dedicated individuals every day. What stands out most is the level of dignity and personal attention given to each resident. My mother is treated as an individual with her preferred routines, and personality always taken into account. Communication with our family has been excellent we are kept informed, reassured, and always feel involved. The home itself is clean, comfortable and thoughtfully maintained, contributing to a positive and uplifting atmosphere. I wholeheartedly recommend this care home to anyone looking for a place where their loved ones will be truly cared for with respect, kindness and genuine compassion.

Reply from Helen Brown, Home Manager at Westlands Care Home
Dear MA

Thank you so much for your truly amazing review, your mother is a dream to support and we look forward to all visits from you too MA.

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Review from S R (Daughter of Resident) published on 1 December 2025 Submitted via Website
Overall Experience

Westlands is a great carehome. Its like one big family. All of the staff are very caring and all get involved in entertaining the residents. Excellent communication about any appointments, illness, requirements etc. My dad was in a different home for some months, it does not compare to Westlands. My mum especially loves the music acts and activities in the cafe. I'm so grateful for the care and love she's given, its feels like family to me. Its a really happy place for long term residents and those staying for respite etc. 100% reccomend it.

Reply from Helen Brown, Home Manager at Westlands Care Home

Thank you for the review Sam, simply amazing, recognising one and all. We are all so very pleased that you are happy with our care and support for mum and for recognising our friendly and homely home. We are really happy to support mum and we are thankful for your volunteering services too.

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Review from M H (Wife of Resident) published on 21 November 2025 Submitted via Website
Overall Experience

My husband has mixed dementia and he went into Westlands for respite while I was recovering from an operation. The minute you walk into the home you are made to feel welcome. The staff are so attentive, kind and caring. The home is very clean and while I was visiting my husband I witnessed that as soon as there was a spill or wet on the floor from people coming back in with wet shoes it was promptly cleared up. He is coming home tomorrow and I think I may have a problem getting him out, he so enjoyed his time there and I have no hesitation in rebooking him for more respite if and when I need it. Caroline the activity lady is a star, involving the residents with activities and also putting on entertainment with other members of staff. Which the residents really enjoyed. I would definitely recommend this care home.

Reply from Helen Brown, Home Manager at Westlands Care Home

It was a real pleasure to support your husband and we are so very pleased that the operation was a success, you are both stars and we would welcome you both at any time. This is a wonderful review and we cannot thank you enough, we look forward to seeing you in the near future. In the meantime, don't be strangers, pop in for a coffee anytime. Helen

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Review from D K (Resident / Service User) published on 24 March 2025 Submitted via Postal Card
Overall Experience
I have found the staff both welcoming and professional.
They are attentive to all my needs and do all they can to facilitate those needs.
I have complete freedom of movement and communication outside the home.
The accommodation is comfortable and clean and privacy is assured.

It is a pleasure living here.

Reply from Helen Brown, Home Manager at Westlands Care Home

Thank you for this review. Staff are more than happy to support you, here at Westlands, we are so pleased that you enjoy your freedom and living here too.

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Review from Rosemary P (Friend of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

The minute you walk into Westlands, you feel it - the welcome, the cleanliness, the excellent care and friendliness of staff. It is very homely throughout with home-cooked meals and nicely decorated and furnished rooms that offer comfort and security to all who reside there. I've also been very impressed by the huge variety of entertainment and stimulation offered on a daily basis. Westlands is set in gorgeous countryside with a large garden to relax in and view nature. It is the perfect place to call "home".

Reply from Helen Brown, Home Manager at Westlands Care Home

This review is absolutely wonderful, thank you, Rosemary, kind regards

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Review from Lynn H (Daughter-in-law of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My mother-in-law lived at Westlands for nearly 4 years before she died in December and to say the care and attention she received was second to none is an understatement. Without exception all the staff and management were professional, extremely patient and very kind to her despite that her dementia did present them with some challenges. In my opinion they deserve a medal for what they do, as they provide a loving and comfortable environment for all the residents.

Reply from Helen Brown, Home Manager at Westlands Care Home

Lynn, this is wonderful, we will miss Mum greatly and the family too. Take great care of each other. Kind regards, Helen

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Review from Helen L (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My Dad has been at Westlands Care Home since March 2024. He has mixed dementia and has difficult mood swings where he becomes very agitated. The staff at Westlands know how to treat him and make sure he is safe. They are very patient with him, positive, professional and supportive and totally understand what his needs are. All the staff are friendly when we visit and you can see how caring they are. The home provides entertainment for the residents and activities to keep them busy if they want to join in. I would definitely recommend this Care Home.

Reply from Helen Brown, Home Manager at Westlands Care Home

Thank you so much Helen for this wonderful review. Dad is a pleasure and we are more than happy to support him with his changing needs.

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Review from Andrew C (Son of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

Mum has been at Westlands for about 3 months and is now so much more settled than in her previous care home. Her dementia does present challenges but the manager and staff have dealt with this in the most professional and caring way and she is now far less agitated and and far more content. She told me the other day that the home was very nice. I can't thank the staff enough for the attention and care they have given her.

Reply from Helen Brown, Home Manager at Westlands Care Home

Westlands staff really thank you for this wonderful review, Andy. Mum is a pleasure and it is great to know that you have confidence in our care, it makes our roles that little bit easier.

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Review from L R (Wife of Resident) published on 27 September 2024 Submitted via Website
Overall Experience

My husband has been in this wonderful care home for 14 months now and has settled in very well with the help of the amazing staff, all staff, office and maintenance people. There are plenty of activities and entertainment plenty. It is a relatively small care home which has lovely outside space.

Reply from Helen Brown, Home Manager at Westlands Care Home

Your lovely words are amazing and all the staff thank you too, a wonderful review from you, hubby is a treat.

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Review from E R (Daughter of Resident) published on 27 September 2024 Submitted via Website
Overall Experience

Had to place my dad here in an emergency, unfortunately, but all the staff have been very welcoming and friendly. It's a small care home with fields and trees surrounding it, which makes for a nice visit to take my dad outside as he loves, great entertainment on a regular basis and many activities.

Reply from Helen Brown, Home Manager at Westlands Care Home

The whole team are amazed at such a lovely review, thank you so much. Dad is a lovely to support, so happy and always smiling.

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Review from Holly C (Granddaughter of Resident) published on 25 September 2024 Submitted via Website
Overall Experience
This care home is absolutely outstanding. The care the staff give to each individual resident is brilliant. They involve all family members and all staff get involved with events one way or another. My grandad has been here for a year now and every time I visit him he is full of smiles and gets up to give me a big hug and kiss.

They deserve 10 star rating if it was such a thing.

Reply from Helen Brown, Home Manager at Westlands Care Home

This is amazing, thank you so much. Always a pleasure looking after Grandad.

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Review from C R (Daughter of Resident) published on 24 September 2024 Submitted via Website
Overall Experience

My father has been at Westlands for nearly three years now and we couldn't be more happy with the level of care he's been given. He settled in straight away due to the kind and caring staff. In fact, the staff have hardly changed in the time he's been there, which goes to show what a great team they are and what a great place it is! It feels more like an all-inclusive hotel either food and entertainment around the clock! The manager and her team are truly amazing! Everyone from the office staff, kitchen staff and the laundry staff appear to know all the residents' names and genuinely care for them. It really is a great team and we've always been delighted with the level of care that our father has been given. I have even recommended a friend's mum to Westlands too, it's that lovely a place! Thank you for all you continue to do.

Reply from Helen Brown, Home Manager at Westlands Care Home

Thank you so much for your lovely words, we really do enjoy the company of your dad and supporting him as we love seeing you and the family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 18 Dec 2025

    Carer, Gina Anton, has won a Social Care TV Award for all of her hard work in all departments in Westlands Care Home. Gina Anton, a dedicated member of the...

  • 18 Dec 2025

    Carer, Gina Anton, has won a Social Care TV Award for all of her hard work in all departments in Westlands Care Home. Gina Anton, a dedicated member of the...

  • 17 Jul 2025

    Well done to Julie, the daughter of our resident Scottie. Scottie passed away last year after losing his battle with dementia. Julie's challenge was to row 26 miles on a...

Upcoming Events

There are no upcoming events for Westlands Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Westlands Care Home.

Meet the Team (4)

Caroline Williams
Caroline WilliamsJob Title:Activities ManagerJoined: 2015

Caroline was nominated for the Social Care TV award for care worker of the month "February 2023" for her dedication to the role of "Activities Manager". She not only works hard within her allocated contracted hours, but she is tirelessly looking for ideas new activities and new entertainers, our program is amazing. She has also promoted the care home and its residents in our local community as well as building our Facebook page and Facebook friends. She is a true grafter and it really does show, that her enthusiasm is second to none, families, friends, residents and staff are 100 per cent behind her too. On Friday 24th February it was announced that after sifting through a very high number of entries Caroline was the winner. She received a certificate and £100 gift voucher for Marks and Spencer... Many congratulations Caroline, you are truly inspirational and we thank you for your dedication and for making a difference in the lives of countless others with all that you do.

Helen Brown
Helen BrownJob Title:Registered ManagerJoined: 2017

Managing a great team at Westlands to care for our dear residents in a safe and caring environment - just a snapshot of the many tasks of managing a GOOD care home.

Irna Nash
Irna NashJob Title:Care CoordinatorJoined: 2017

Overseeing the care staff team and managing the medications - a snapshot of the many tasks needed to be a Care Coordinator.

Carole Boyson
Carole BoysonJob Title:AdministratorJoined: 2021

Carole's role is to manage invoicing and resident contracts as well as many other tasks within her role, usually the first person you may speak with too when calling Westlands.

Frequently Asked Questions about Westlands Care Home

What types of Care is Westlands Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westlands Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Westlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Westlands Care Home to the centre of Alton?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service -more info.