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Westlands Care Home

Headmoor Lane, Four Marks, Alton, Hampshire GU34 3EP
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It is a pleasure living hereD K(Resident / Service User)
Westlands Care Home, Alton
they provide a loving and comfortable environment for all the residentsLynn H(Daughter-in-law of Resident/Service User)
Westlands Care Home, Alton
This care home is absolutely outstanding.Holly C(Granddaughter of Resident/Service User)
Westlands Care Home, Alton

Westlands is situated in a tranquil rural location, close to the historic market town of Alton within easy reach of Winchester. It is set within the beautiful landscape of Hampshire, in the village of Four Marks.

The vision is to ensure that each resident is provided with the highest standards of person-centred care. It delivers care that promotes choice, independence and dignity; giving residents time to enjoy their lives in a...  

Care Provided by Westlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,495 - £1,545£1,495 - £1,545
Residential Dementia Care£1,495 - £1,545£1,495 - £1,545

Fees may vary dependent upon assessment and dependency.

Contact Westlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Brown (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 106

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The home try to protect meal times so would prefer visits between 10.30-12.30 and 13.30-16.00, however, they do continue to allow visits outside of these times as needed.

Parking

  • Two large car parks in front of building

Westlands Care Home Reviews (88)

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10

Westlands Care Home has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Westlands Care Home has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Sandra J (Daughter of Resident) published on 14 September 2016 Submitted via Postal Card
Overall Experience

My overall view of Westlands Care Home by myself and my family is very good. They are always approachable and open to discussion and try hard to accommodate. I would not move my father as the home is just right for him - it provides a cosy, caring, safe, and happy environment. Staff are very good and do their best. Overall I am very happy with the home, staff and the care given to my father. Thank you.

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Review from Sally (Daughter of Resident) published on 2 September 2016 Submitted via Postal Card
Overall Experience

Our mother has been in the care home for about 4 months, we chose it because of the family feel that we felt it had, we were told the care given by the stay was good and has proved to be so. There are always plenty of staff on hand and we are kept well informed of mum's progress or problems.

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Review from John D (Son of Resident) published on 2 September 2016 Submitted via Postal Card
Overall Experience

Very friendly and welcoming home. The staff are always smiling and caring. My dad's room was always clean and I was always made to feel welcome when I visited him. The home is in a lovely peaceful setting and there are plenty of staff available to care for the residents.

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Review from Sarah S (Daughter of Resident) published on 31 August 2016 Submitted via Postal Card
Overall Experience

The way mum is looked after is perfect. She is happy and settled in the home. Every member of staff is friendly and always willing to help. It is a comfort for my family knowing that mum is in the correct home. Visiting hours are 24/7 which shows there is nothing to hide. We had a tour of the complete home before mum went there, all our questions and concerns were answered and we knew that Westlands was the right place for mum to be. There are regular activities for the residents to take part in. The staff are all hard working and treat all the residents well. As a family, we are extremely grateful for mum's care.

Reply from Marie, Administration at Westlands Care Home

Thank you for your kind comments Sarah. It is a pleasure having your mum here at Westlands.

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Review from Sandy S (Daughter of Resident) published on 23 December 2015 Submitted via Website
Overall Experience

MY father has been here since March 2014 after my mother passed away and he was no longer able to live alone. He was a very confused and grieving man but the staff here did everything they could to settle him in. He is still confused, as is the nature of dementia, but he is as happy as he can be and thinks the world of the staff. The staff are all very approachable and as I live abroad they keep me informed of any major decisions and also facilitate communication from me to my father. It is very reassuring to me to know that he is well cared for, listened to, encouraged to live his life as best he can, safe and as happy as it is possible for him to be.

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Review from Robert H (Son of Resident) published on 20 November 2015 Submitted via Postal Card
Overall Experience

My mother has lived at Westlands room from 2011 - 2015. I have always found Westlands to be a warm, friendly home and I have been content that my mother was well looked after. All the care staff were approachable and friendly, my mother seems to have good relationships with them. The home is clean and a varied menu is provided. There is usually two or more forms of entertainment each week. Although on the costly side, the only issue was loss of clothes. But one to the nature of the home, clothing is regularly subject to heavy washing.

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Review from Andrew (Son of Resident) published on 19 November 2015 Submitted via Postal Card
Overall Experience

We have been impressed with the caring staff at Westlands Care Home. They took the time to talk to our mum which we were aware of because they were able to relate to us stories from the past. She liked the communal lounges colour scheme and inspired us to give her colour co-ordinated clothes! We appreciated the offer of a pot of tea at each of our visits. This was not only welcome but gave a focus to the visits when we were no longer able to play cards with mum.

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Review from Eddie M (Daughter of Resident) published on 5 November 2015 Submitted via Postal Card
Overall Experience

I was relieved to find that Westlands were able to accommodate my father on a daily basis, when it was required, during a house move. Westlands did a plan for the week of days and varying times some including meals. It was extremely helpful to know that dad was in a safe place enabling me to concentrate on what I had to achieve. The staff were all welcoming, smiley, friendly and supportive.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 18 Dec 2025

    Carer, Gina Anton, has won a Social Care TV Award for all of her hard work in all departments in Westlands Care Home. Gina Anton, a dedicated member of the...

  • 18 Dec 2025

    Carer, Gina Anton, has won a Social Care TV Award for all of her hard work in all departments in Westlands Care Home. Gina Anton, a dedicated member of the...

  • 17 Jul 2025

    Well done to Julie, the daughter of our resident Scottie. Scottie passed away last year after losing his battle with dementia. Julie's challenge was to row 26 miles on a...

Upcoming Events

There are no upcoming events for Westlands Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Westlands Care Home.

Meet the Team (4)

Caroline Williams
Caroline WilliamsJob Title:Activities ManagerJoined: 2015

Caroline was nominated for the Social Care TV award for care worker of the month "February 2023" for her dedication to the role of "Activities Manager". She not only works hard within her allocated contracted hours, but she is tirelessly looking for ideas new activities and new entertainers, our program is amazing. She has also promoted the care home and its residents in our local community as well as building our Facebook page and Facebook friends. She is a true grafter and it really does show, that her enthusiasm is second to none, families, friends, residents and staff are 100 per cent behind her too. On Friday 24th February it was announced that after sifting through a very high number of entries Caroline was the winner. She received a certificate and £100 gift voucher for Marks and Spencer... Many congratulations Caroline, you are truly inspirational and we thank you for your dedication and for making a difference in the lives of countless others with all that you do.

Helen Brown
Helen BrownJob Title:Registered ManagerJoined: 2017

Managing a great team at Westlands to care for our dear residents in a safe and caring environment - just a snapshot of the many tasks of managing a GOOD care home.

Irna Nash
Irna NashJob Title:Care CoordinatorJoined: 2017

Overseeing the care staff team and managing the medications - a snapshot of the many tasks needed to be a Care Coordinator.

Carole Boyson
Carole BoysonJob Title:AdministratorJoined: 2021

Carole's role is to manage invoicing and resident contracts as well as many other tasks within her role, usually the first person you may speak with too when calling Westlands.

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