Woodlands House

My mother has been at Woodlands for over 5 years now and whilst her physical condition and mental capacity have gradually deteriorated, she has continued to be well looked after. There is a full activities programme for those who want to participate and the grounds are beautiful all year round for those that want to enjoy some fresh air and go for a walk.

The staff are welcoming, friendly, patient and willing to spend time with the residents and understand their needs. I have the confidence that my mother is as safe and secure as possible.

My mother has been a resident since April 2023 and has been tricky to settle but the patience and care shown by all the lovely staff at Woodlands has been exemplary. Even when we thought they might give up they stayed firm and so reassuring. I would recommend this lovely care home to anyone. Also, my mother-in-law is there and is very happy and content. The house and grounds are very nice and the catering very good. The family day they organised was brilliant fun and the entertainers they had doing music and singing is really good and enjoyed by all.

The home setting is beautiful, the staff are patient and fabulous. Always welcoming and approachable, we feel very comfortable with the care now we have both grandmothers residing there!

Mum was 96 when she arrived at Woodlands House Care Home, it was sad for her to lose her independence at such an old age but thanks to the staff and set-up, she soon adjusted to her new surroundings. There is always something "going on" and like-minded people to chat to. Woodlands staff have always been so friendly and nothing is too much trouble. Mum has never had a bad word to say and she looks forward to her food, the quiz and day trips out. Thank you Woodlands.

I am very happy with my care. The staff are very helpful. The food is very good. The home is very clean and it is my home.

Woodlands House is clean, bright and airy. The staff are cheerful and friendly and the residents all seem to be content and well cared for. Entertainment, activities and outings are regularly organised. My husband was there for a week's respite and is now a day resident twice a week.

Everyone at Woodlands House, from the CEO to the maintenance man and young tea lady, shows so much consideration to all residents. The staff "at the sharp end", as one, all demonstrate dedication, tenderness and understanding. Congratulations to them all and thank you.

My mum has just spent two weeks at Woodlands House following surgery. The care, kindness and respect shown to her have been exceptional. Every member of staff is so positive and help always comes with a smile and a friendly chat. A truly wonderful team...she loved the food too. Thank you from a very grateful family.

I have lived here for more than a year and I continue to be happy here. The staff are lovely and very helpful in every way. I am happy with everything. All is clean and tidy.

The staff at Woodlands genuinely care for the residents and go above and beyond what would be expected at a care home. The setting is beautiful, and I would unreservedly recommend them.

A lovely place to be and the staff are lovely and caring. The residence is beautifully clean and the staff are lovely. The home is beautifully clean and lovely, the staff spend their time talking to us. The staff have always given me everything I need.

What a fantastic home, my dad does daddy daycare there and stays occasionally. He loves it. Day trips, spelling tests and singalongs. He has a great time and interacts with everyone. Keep up the good work.

I worked as part of the Woodlands team for 8 years and left 4 years ago. Myself and my family decided a few months ago that my own nan would benefit for 'day care' it was quite a difficult decision to make however and I cannot thank and praise the staff enough. Having worked there myself in the past I trust the team so very much old and new. My nan always comes home beaming with excitement when we collect her. The staff are outstanding and really are a credit to the Hartford team. I cannot put into words how happy we are with this decision we have made. Thank you again.

This is a lovely home set on fantastic grounds. There is ample seating for residents to take part in activities outside when the weather permits. The staff are caring and go the extra mile to ensure the residents are happy and kept active, with much laughter and good humour. After attending the family day, I felt privileged that my mother is part of the Woodlands House community. It is good to know she is safe and well cared for. I know she has her moments, but it was so good to see her smile and take part in the celebrations. Thank you to all the staff, especially the management team and those working behind the scenes.

Going forward we now have my father booked in two days a week for respite daycare. I would just like to thank everyone involved in this fantastic facility.

While living in New Zealand - the staff at Woodlands help us keep in touch by setting up weekly Skype calls. After a gap of 3 years, have just managed a trip back to the UK to visit Mum and other relatives. Always a joy visiting Woodlands, lovely welcome and so comforting to see Mum looked after so well. Always fun activities and then beautiful gardens to socialise and laze away summer afternoons - with tea and biscuits!

I have known most of the staff here for many years and can give nothing but praise for 90% of that time for the last 4 years. On the whole they are super crown, and not complaints anoupt the care provided. Pleasant kind and helpful 90% of the time. Nothing but praise, just a lovely crowd okay.

My mother has now been in Woodlands House for nine months. The care and love she receives from all members of staff are exemplary. They go that extra mile to provide a good atmosphere and there is always laughter and good humour. Every day there is a variety of activities to keep the residents occupied. Also, there is a mini bus which takes them on journeys out. They are also very thorough in protecting residents against Covid. I am sure I couldn't have found a better care home for my mum.

Happy here. So far my experience is good. All the staff are helpful and lovely. Overall, I am very happy. Lovely house and lovely gardens.

Much more than I expected. Three times better than expected. Staff are a lot better than expected. Overall, a lot better than I expected.