






Woodlands is a thirty-nine bedroom residential care home with an excellent reputation in the Fleet community for the consistently high standards of elderly care it achieves. The home was rated as 'Outstanding' by the CQC in April 2021. All the team are permanent, agency staff are never used ensuring strong personal relationships are formed between residents and team.
Trained carers provide 24-hour care and support for the residents, helping to...
Care Provided by Woodlands Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do accept Local Authority Funding providing they meet our rates.
The price(s) shown are provided by the care home. Contact Woodlands Residential Care Home for full pricing details and T&Cs.
Contact Woodlands Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Victoria (Vicki) Morl (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (27)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors welcome, no restriction on times.
Parking
- Visitor parking on site.
Woodlands Residential Care Home Reviews (162)
Woodlands Residential Care Home has a Review Score of 9.9 (9.875) out of 10, based on 52 reviews in the last 2 years.
Over all time Woodlands Residential Care Home has 162 reviews.
I was a respite resident at Woodlands care home after a stay in hospital. I had a good experience, the food was good, the staff were very good and tentative to my care needs. The team supported me in my rehab to get back to being independent and able to return home.
Thank you very much for taking the time to write a review, the staff will be pleased to read you enjoyed your stay at Woodlands.
My mother has been a resident at Woodlands since January 2018! I live nearby and have the opportunity to pop in at any time to see her and have to say I have always been more than happy with the care and love that all the staff show her. There is a lovely "family" atmosphere in the lounge, but also many quiet and cosy areas for visits. The premises are so clean and fresh, and the gardens an absolute delight.
Thank you very much for taking the time to leave a lovely, 5-star review, the staff will be so pleased to read this. It's great to know that the family atmosphere shines through and that you are able to visit as frequently as you like.
The most important thing for me is I feel safe in this environment. The staff are caring and have a sunny disposition. You are allowed to be yourself and the staff are flexible to individual needs/requests.
Thank you very much for taking the time to leave such a lovely review, having feedback from our residents is valuable and very appreciated. The staff will be pleased to read such positive things about Woodlands.
Staff are efficient and friendly and the food is varied. The facilities are cosy and comfortable. Food is varied and high quality. I am now a permanent resident and am glad that I chose Woodlands to be my final home the residents are varied and interesting.
Thank you very much for taking the time to write a review, it's very valuable having feedback from our residents. We are very happy that you are enjoying the food and are making friends with other residents.
We are happy with the care that our friend receives at Woodlands. The staff are very pleasant and helpful, nothing is too much trouble. We can always book an appointment to visit at any time. There are plenty of activities that our friend participates in.
Thank you for taking the time to give us a lovely review. I am so pleased that your friend is getting involved with activities and that our staff always make you feel so welcome.
Since my mother moved into Woodlands earlier this year, I have been aware of how helpful, friendly, knowledgeable and caring the staff are. The staff are caring, and happy and all have a great sense of humour. We are so glad we, and mum chose Woodlands as a permanent home for her. It was highly recommended to us by friends who had relatives there, and it is plain to see why they recommended it.
Thank you so much for taking the time to do a review for the team at Woodlands. We are thrilled your mum is happy and has chosen Woodlands as her home. The team will be very pleased to read your review.
We had visited a number of homes, but none were as warm and welcoming - the staff are amazing, lots of activities, we take in take-a-ways and eat with Mum, nothing is too much trouble for them.
We are so happy that Mum is happy there; it gives the family peace of mind that she is well looked after and safe, with care 24 hours a day.
Well done Woodlands; keep up the good work.
Thank you very much for taking the time to do a lovely review for the team at Woodlands. We put all the reviews up in the staff rooms and they will be very pleased to read yours.
The care home is well-maintained, clean and well-decorated. My room was cleaned to a high standard each day with towels and flannels etc. also changed daily. A place where I felt extremely comfortable.
Thank you so much for your kind review of Woodlands and the care team. We are so happy you have chosen to live with us. We will ensure all the team get to see your lovely review.
Lovely home with exceptionally kind and caring staff. Mum is well looked after and has nothing but praise for her carers. Well-established gardens give the residents a beautiful place to sit in and look out on. I feel lucky to have found Mum such a lovely place to live in.
Thank you for doing a review of the team at Woodlands. We are pleased your mother is happy and content.
My dad was a resident of Woodlands Residential Care Home for a period of respite care. The home is comfortable, spotlessly clean and very friendly and welcoming. The staff are wonderful. Nothing is too much trouble and they are kind, attentive and caring. My dad really enjoyed his stay and it was so reassuring for me to know that he was being well looked after. Woodlands definitely deserves the rating of "outstanding" for the care they provide.
Thank you very much for your kind review of Woodlands. All of the team loved to care for your father and will be pleased to read your kind words.
As mum is getting frailer their care has increased to suit her needs always with great sympathy and understanding. The staff take time to relate to her and help her with tact as she finds it hard to be dependent on help.
All of the team at Woodlands love to care for your mother. We are so pleased to have her with us. Thank you for doing a review for the team at Woodlands.
Even before Mum came to the home, I knew it was the right one for her, especially after viewing several others. Even the visit to her own home was exceptional and put myself and Mum at ease. Which I was grateful for as I knew she would find the transition difficult but unfortunately needed. Literally, all the staff are just so thoughtful and care beyond words. It makes such a difference for the residents, but the families too, giving you peace of mind whilst there but when you leave as well. If asked, I would without hesitation recommend the home to anyone considering that difficult decision for their loved ones.
Thank you for your kind words. All the team feel so honoured to care for your mother at Woodlands. They will be thrilled to read your review of their hard work and dedication.
My mum became a resident in October, and the staff could not do enough to make her welcome and help her settle in. All staff are so friendly... nothing is too much trouble. Would highly recommend Woodlands to anybody looking to put their parent in residential care.
Thank you for your review of Woodlands; the team love having your mum in the home. She is settling in well and has made some lovely friends.
There have been outings to scrumptious cream teas at the local garden centre and a jolly country and western afternoon where two old friends supported each other in the best, most sedate version of a jump jive that two new knees and a replacement hip would allow, recalling happy days on the dance floor with their partners.
Indeed, I've seen so many tired old eyes light up with love, laughter and sheer joy as staff listened with infinite patience to their oft repeated family stories or joined in an old family
Thank you so much for taking the time to do this lovely review for Woodlands. We are so pleased you are happy with us at Woodlands. I know everyone just loves to ensure you are happy and comfortable.
Always kept up to date with things that are happening within the home and I couldn't ask for anything more.
The staff are amazing and definitely deserve an upstanding for their home; there is always management there to chat with if there are any problems.
Mum loves the food and said she only has to ask for something different, and it is there for her. When looking for a home, it was very important to know the food was cooked on-site.
Thank you very much for doing this lovely review for Woodlands. We are so pleased your mother is happy at Woodlands; we are delighted to have her with us.
My sister has spent the last four and a half years and during that time, she has been very happy. She has been extremely well looked after by the staff and it left us with peace of mind knowing she was at peace with her situation. So, thank you so much for all you have done for her.
We are so pleased your sister is so happy at Woodlands. Thank you for taking the time to do this review, all of the team will be so pleased to read it.
Excellent services for respite care gave grandma the peaceful time there she so deserved in a beautiful room. We were so lucky she could be here, she was so happy here and told us this a lot. We were able to visit as much as we wanted and they were very covid safe. They let us bring the dogs in too to visit grandma - a real home-from-home experience I could not recommend more!
Thank you so much for taking the time to do a review for Woodlands. It was an honour to care for you grandma and we are so pleased she loved her room and the family felt at home.
From the moment I was in contact with the team at Woodlands Residential Care Home, they gave me every confidence that they would look after my father with the greatest of care always provided with respect and dignity. He is currently staying at Woodlands for respite care. He says how lovely everyone has been and nothing is too much trouble. The home has a lovely garden where residents are encouraged to sit out or enjoy walks and enjoy the fresh air. There are a wide variety of activities on offer and various outings to local pubs/gardens and centres/cafes which Dad has enjoyed. Dad feels safe, secure and cared for. He settled in quickly to the new environment after living alone for 13 years. This is all down to the wonderful team at Woodlands who are so caring and compassionate. His stay is proving to be such a positive one all round for him.
Thank you for taking the time to write a review of Woodlands. I know the staff work really hard to ensure the happiness, safety and wellbeing of our residents and it's wonderful to hear that your dad is settling so well and enjoying activities and company of the staff and other residents. It's our privilege to care for your dad.
My mother in law moved in earlier this year and has been treated with dignity, respect and loving care ever since. She is given the option to join in with the many varied activities available or just to read papers or sit with other residents in the lovely lounges or gardens. She seems to have settled very well as she has always been adamant that she wouldn’t go into a home.
Everyone at Woodlands really enjoys caring for your mother-in-law. We are so pleased she is happy in the home and the team will be pleased to read your kind review. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 15 Jun 2026
Residents at Woodlands enjoyed a wonderful visit from some fascinating birds of prey. Highlights included meeting Bailey the owl, whose calm presence captivated everyone, and a lively kookaburra that brought...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
There are no upcoming events for Woodlands Residential Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Accreditations
There are no accreditations posted yet for Woodlands Residential Care Home.
Meet the Team (9)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

My name is Vicki, and I love my role as Home Manager at Woodlands. I have worked in the care industry since I was fifteen years old. I have worked in a variety of care settings such as residential, nursing, learning disabilities and mental health, as well as domiciliary care. My passion is in elderly care; everyone is unique and has an interesting story to tell. Throughout my time, I have gained a number of qualifications, such as NVQs at Levels 2, 3, and 4, and a Level 5 Diploma in Health & Social Care and Management. I am proud to work for a company that puts the residents at the forefront of everything they do.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

I'm Trixie, and I work as a Chef at Woodlands. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.
One of the best parts of my job is preparing meals for the residents at Woodlands. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.

My name is Debbie Choularton, and I was the Home Manager for Woodlands, and have recently changed roles to Activities Coordinator. I joined the company in 2000 and am very glad to work in such a wonderfully caring environment.
Our residents are so lovely, and the rest of the staff have become so attached to them that we think of them as our friends and family. I am lucky to have a fantastic team under me who help make the home such a warm and friendly place that it is a home from home for us too.

Hello, my name is Gun Shree, I have worked for Woodlands and Hill Brow since 2015 as a domestic assistant. I really enjoy making sure the residents have a lovely clean home and that their rooms are as they like them to be. I love to see the residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
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