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One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood...
Brookvale House Care Home is situated in Portswood, Southampton, Hampshire.
One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood is convenient, with frequent bus services connecting the area to other parts of Southampton. Southampton Central railway station is also within easy reach, providing access to regional and national train services.
Brookvale House Care Home is a 35-bed care home registered for persons who do not require nursing care. 22 rooms have a WC ensuite, with the remaining 13 rooms having a sink in the room. Each bedroom has individually controlled heating and access to television points.
The home has benefited from the creation of additional lounge areas that allow residents to spend time in a variety of social and quiet areas. It also allows areas of privacy outside of a resident’s bedroom where they can have a nice quiet conversation over tea with their visitors. Furthermore, Brookvale House Care Home has bespoke facilities spanning over two floors, and a beautiful garden for relaxation.
This environment allows the team to offer an unrivalled programme of care, companionship, and support with living throughout the day.
Overall, Brookvale House Care Home is a relative oasis of calm.
Care Provided by Brookvale House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Brookvale House to confirm what's included and get a personalised quote:
We are happy to discuss fee rates with you, following a visit to our Home and initial discussions with the Manager.
The price(s) shown are provided by the care home. Contact Brookvale House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Wavemill Healthcare
- Private Owned
Person in charge
- Meera Daniel (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- 10am to 6pm or by arrangement
Parking
- Car park available up to 12 cars - booking not required
Brookvale House Reviews (169)
Brookvale House has a Review Score of 9.7 (9.696) out of 10, based on 32 reviews in the last 2 years.
Over all time Brookvale House has 169 reviews.
I like the fact this home has 3 lounges and it's this that persuaded us to place my sister in law in Brookvale House.
I like the fact this home has 3 lounges and it's this that persuaded us to place my sister in law in Brookvale House.
Thank you for your kind review, you will be pleased to know that we are in the process of redecorating our lounge towards the back of the home, which should be completed towards the middle of August 2017.
If there is anything else we can do to enhance the stay of your relative at the home, please do not hesitate to talk to the manager or one of the senior members of staff at the home.
Visited for a garden party.
Residents very relaxed and enjoying music, food and drink.
Brookvale very clean.
Visited for a garden party.
Residents very relaxed and enjoying music, food and drink.
Brookvale very clean.
Thank you for your review, I am pleased you enjoyed our recent garden party and hope that you and your cousin at the home enjoy the Sensory Garden over the coming months.
Please let us know if we can do anything to enhance your cousins stay at Brookvale House, please feel free to ask Kerry or any member of the care team.
The home and all staff were fantastic.
It would be great if Dad could go back there.
The home and all staff were fantastic.
It would be great if Dad could go back there.
It is pleasing to hear of your good views of the Home, I will pass on your kind words to all the staff at the Home.
I hope that your dad is recovering well in Hospital and when the time is right, please contact the Home for a possible return...
Thank you for your kind review of Brookvale House.It is pleasing to hear of your good views of the Home, I will pass on your kind words to all the staff at the Home.
I hope that your dad is recovering well in Hospital and when the time is right, please contact the Home for a possible return admission in the near future.
Hopefully, by that time, your Dad will be able to benefit from the new sensory garden that is in the final stage of completion.
Garden has been redecorated nicely. Bedrooms could do with modernising/redecorating.
Beds don't look very comfy.
Garden has been redecorated nicely. Bedrooms could do with modernising/redecorating.
Beds don't look very comfy.
Dear Ms Nelson
Thank you for your review of Brookvale House. I will let the team at Brookvale House know of your kind review.I note that you rate our rooms as only satisfactory, and saw your reasons why. I will look into seeing how we can improve the condition of the rooms and the beds in the near future.
Thank you once again for your kind words.
I visit my sister weekly, always find her happy and content. She still is very alert and very pleased to see us. The staff are all very nice and helpful and she always says how pleasant they are. We are always welcomed and offered tea, coffee and a biscuit or cake and have been asked to stay for...
I visit my sister weekly, always find her happy and content. She still is very alert and very pleased to see us. The staff are all very nice and helpful and she always says how pleasant they are. We are always welcomed and offered tea, coffee and a biscuit or cake and have been asked to stay for lunch. We feel that she is very lucky to be there. Ten out ten to them all. Her room is always clean.
Dear May
Thank you for your kind review of Brookvale House. I am pleased that you and your family have been welcomed in at the Home.It is pleasing to hear that your sister has settled in and is enjoying her surroundings at Brookvale House.
We hope that your sister will enjoy the new sensory garden that is currently being renovated and will be completed very shortly.
Regards
Staff are lovely - nice surroundings.
The garden renovation is looking fantastic.
Food is also excellent.
Staff are lovely - nice surroundings.
The garden renovation is looking fantastic.
Food is also excellent.
Dear Lisa
Thank you for your review of Brookvale House. I will pass on your kind words and ratings the Home.I note that you rate our activities as only satisfactory, and I would be grateful if you could let me know what the Home can do further on the activities in the future to improve its rating.
My wife has Alzheimer's and has lived at Brookvale House for seven months. The level of care is very good and the open door policy works for me as I try to see my wife most days and often take her out for coffee or lunch. I feel included and valued almost as one of the teams of carers. I have...
My wife has Alzheimer's and has lived at Brookvale House for seven months. The level of care is very good and the open door policy works for me as I try to see my wife most days and often take her out for coffee or lunch. I feel included and valued almost as one of the teams of carers. I have confidence in the management who are ready to address any concerns I may have.
Brookvale House I think is first calls in all departments. I have not seen nursing home better run than this one.
Brookvale House I think is first calls in all departments. I have not seen nursing home better run than this one.
My father is treated with great respect and is really...
My father is treated with great respect and is really enjoying his new home. As a family, we feel very happy to see him being so happy and relaxed and looking so well. Brookvale House is a fantastic home, lots to do and really caring staff. First Class.
All of the family and friends comment on this care home as being a very happy home with excellent staff. The size of the building suits my husband as he has plenty of space to move around. I have found them very supportive of me, his carer, especially when I had some difficult down days.
All of the family and friends comment on this care home as being a very happy home with excellent staff. The size of the building suits my husband as he has plenty of space to move around. I have found them very supportive of me, his carer, especially when I had some difficult down days.
Very comfortable rooms and helpful cheerful staff. Sometimes I think they are a bit short staffed but they still remain cheerful. The food is very good and my mum is happy here.
Very comfortable rooms and helpful cheerful staff. Sometimes I think they are a bit short staffed but they still remain cheerful. The food is very good and my mum is happy here.
Mum is very settled and well cared for at this home. The staff are very attentive, friendly and caring.
Mum is very settled and well cared for at this home. The staff are very attentive, friendly and caring.
Very friendly staff and all are well looked after. Mum seems to be very happy and enjoys all the entertainment and has made some lovely friends. The staff react to all events and keep us informed at all times. We are very happy with this care home indeed. Thank you.
Very friendly staff and all are well looked after. Mum seems to be very happy and enjoys all the entertainment and has made some lovely friends. The staff react to all events and keep us informed at all times. We are very happy with this care home indeed. Thank you.
My mum is very happy in this care home. All staff are very caring and friendly. They offer all activities; singing, quiz, music and shows at Xmas. They also runs a sweet shop, where they can buy sweets. There's always a friendly face to welcome visitors and offer tea.
My mum is very happy in this care home. All staff are very caring and friendly. They offer all activities; singing, quiz, music and shows at Xmas. They also runs a sweet shop, where they can buy sweets. There's always a friendly face to welcome visitors and offer tea.
Very well cared for.
Very well cared for.
Brookvale House is a beautiful care home with lots of support for both family and residents. Would highly recommend this care home.
Brookvale House is a beautiful care home with lots of support for both family and residents. Would highly recommend this care home.
The staff at Brookvale have looked after my mother so well that she has now reached 103 years. Without the care and affection she has had I am sure she would not have survived the 10 years plus she has spent there. It is a happy welcoming home.
The staff at Brookvale have looked after my mother so well that she has now reached 103 years. Without the care and affection she has had I am sure she would not have survived the 10 years plus she has spent there. It is a happy welcoming home.
I find staff members provide all Mother's needs and care.
I find staff members provide all Mother's needs and care.
Very friendly staff. I noticed they way they are involved with the residents in activities, and also talking to them, holding conversations now and again. Making cups of tea for visitors. A cosy feel, not too pristine as in some places. Lovely garden view from large windows. Clean and bright.
Very friendly staff. I noticed they way they are involved with the residents in activities, and also talking to them, holding conversations now and again. Making cups of tea for visitors. A cosy feel, not too pristine as in some places. Lovely garden view from large windows. Clean and bright.
I think mother has everything that she is in need of and is well looked after by the staff.
I think mother has everything that she is in need of and is well looked after by the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brookvale House.
There are no upcoming events for Brookvale House.
Awards / Recognitions (2)
- 15 Jan 2026Recipient: Brookvale House
- 23 Sep 2019Recipient: Brookvale House
Accreditations
There are no accreditations posted yet for Brookvale House.
Meet the Team (1)

Meera joined Brookvale House in September 2025, taking over the role as Manager, following the retirement of the previous manager
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