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Care Provided by Poplars Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 14 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
fees subject to needs
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Solent Healthcare Ltd
- Private Owned
Person in charge
- Rezaul Hossen(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (10)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No visiting restrictions
Parking
- Parking in driveway
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Poplars Care Home Reviews (29)
8.7
Poplars Care Home has a Review Score of 8.7 (8.714) out of 10, based on 2 reviews in the last 2 years.
Over all time Poplars Care Home has 29 reviews.
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Review from G H (Wife of Resident) published on 24 February 2026 Submitted via Website•
Overall Experience
My husband moved into Poplars care home in December last year, it was a very emotional time for us both. We have been supported by all of the amazing staff through this transision, the care my husband has recieved has been all I could ask for. I am made to feel welcome to visit at any time, every resident is treated with respect and compassion.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Dear Mrs H,Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your husband is happy and settling in well. Our team takes great pride in providing a care that is person centered. It is nice to hear that you are now at ease knowing that your husband is well looked after here at Poplars.
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Review from John D (Brother of Resident) published on 28 January 2026 Submitted via Website•
Overall Experience
My brother lives at poplar care home and has been there over a year now. After normal seettle in time he is happy and content mainly due to the care and compassion from all the staff and managers. They have the patience of a saint even under streeful situations as im sure there are many .Im very happy with the care he recieves and would recommend this home from home to anyone considering residence for there family member.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Dear John, thank you for your feedback, it is much appreciated.
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Review from Vivienne S (Daughter of Resident) published on 22 April 2024 Submitted via Website•
Overall Experience
I really can't praise Poplars enough. Mum was with them for 2 years with Alzheimer's. Poplars isn't a new building but this care home is all about the staff. Mum had her own en-suite room which we were able to personalize with her own furniture, pictures and things precious to her so it felt like her own home. Alzheimer's patients can be difficult and this was certainly true of my mum but everyone without exception was kind and patient with her. Mum could have been in one of the many newly built care homes but from stories I've heard from families with relatives in them she would not have had the wonderful care she received here. During Mum's last week, she was on end-of-life care, myself and my partner were able to stay with her 24 hours a day for a week, enabling me to be with her when she passed. Because of their care, I was able to be her daughter for that last week and not her carer. they drowned us in love and tea for that last week and I will always be grateful to the manager and the great team.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Thank you for your kind words and lovely feedback for our home and the team, our thoughts are with you and your family.
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Review from L H (Great Great-Niece of Resident) published on 20 September 2023 Submitted via Website•
Overall Experience
Extremely smelly, scruffy, tired. In desperate need of a major overhaul, decoration and ventilation! Rusty stair lift, paint peeling off the doors and walls, broken handles, patchwork flooring of various types - including plywood! Very noisy and without a quiet space for those who need it. Lack of protocol. Overpriced, poorly managed by the owners.
Lovely staff that really try their best!
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Sadly, family has a financial interest and hasn't paid fees so that we can pay to those lovely carers. We were asked to reduce fees so that loved one can continue living here but we were unable to do so!
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Review from J J (Resident / Service User) published on 23 March 2022 Submitted via Postal Card•
Overall Experience
I am looked after very well. Today I was given a bath.
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Review from Margaret D (Resident / Service User) published on 23 February 2022 Submitted via Postal Card•
Overall Experience
I am residing at Poplars Care Home at Southampton. I have been here for approximately four or five months. During the time I have been here, I have been treated so very well by all staff. Excellent food at the home and excellent care and my room is excellent. I have the staff's permission to have my little cat with me.
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Review from M J (Nephew of Resident) published on 9 February 2022 Submitted via Postal Card•
Overall Experience
My uncle came to the care home on a temporary basis as he was unable to care for himself and was placed by social service until his case had been reviewed. He liked the home and realised he could not look after himself so decided to become a permanent resident.
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Review from Virginia H (Wife of Resident) published on 25 June 2021 Submitted via Website•
Overall Experience
My husband has been cared for at Poplars Care Home for one year now. Despite my husband's health problem, he is content and settled. The very kind and professional manager did his very best for my husband to feel comfortable and safe in his new surroundings. I find the management and care staff extremely efficient and kind. My husband is encouraged and helped with his day-to-day living. The home is pleasant, calm and there is a substantial garden for the residents to use. I am able to visit by appointment and always made to feel welcome.
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Review from Kathleen C (Daughter of Resident) published on 18 June 2021 Submitted via Postal Card•
Overall Experience
Mum was only there for a few weeks but she had excellent care and all the staff were very supportive.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Thank you very much for your review and it was a great pleasure to have your mum with us here. She was a delightful lady.
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Review from J R (Ex Family Member) published on 25 February 2020 Submitted via Postal Card•
Overall Experience
We feel most fortunate that our family member is now a resident in such a kindly, caring and well run care facility. Dementia is a cruel illness that places a huge burden on families. Just knowing that your loved one is well taken care of is a huge relief and for that person to be happy is of paramount importance. Thank you Poplars.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Dear JRThank you so much for your kind words and it means a lot to us at Poplars.
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Review from A P (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card•
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I have always found Poplars to be a very nice place, my mother is well cared for by the staff.
↩Reply from Rezaul Hossen, Secretary at Poplars Care Home
Thank you for your review, all your comments will be shared within the team to make further improvements. Room has been fully decorated recently including new flooring. Bathroom is due to be refurbished soon.
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Review from J W (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card•
Overall Experience
This is a small friendly care home providing a home from home atmosphere. Lots of improvements have been made in recent months, to make it a cheery place which is dementia-friendly. Communication is good, and the staff really know the residents.
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Review from Elaine M (Friend of Resident) published on 23 August 2019 Submitted via Postal Card•
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I am usually welcomed and often offered a cup of tea.
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Review from Roy K (Resident / Service User) published on 30 July 2019 Submitted via Postal Card•
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The staff are quite helpful. The food is good to excellent. The care assistants are very helpful and tend to be very caring at most times.
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Review from Keith R (Cousin of Resident) published on 8 April 2019 Submitted via Postal Card•
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I found my cousin contented given his limited abilities. He appears to be happy with both the staff and his surroundings.
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Review from P H (Husband of Resident) published on 7 March 2019 Submitted via Postal Card•
Overall Experience
Very good to begin with, after a year the then proprietor lost interest as they decided to sell. Since the present owner took over, both the care and the food menus improved and my wife likes the staff who are very caring.
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Review from Nigel B (Son-in-law of Resident) published on 7 March 2019 Submitted via Postal Card•
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My mother in law has been in the care of Poplars for 18 months and has been looked after with care and dignity. Staff at Poplars are well informed with my mother in law's needs and are respectful of her wishes.
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Review from J W (Resident / Service User) published on 29 September 2017 Submitted via Postal Card•
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Very happy and contented. Very helpful staff and management.
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Review from Kenneth C (Respite Resident) published on 19 July 2017 Submitted via Postal Card•
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I have been treated with great care and attention during my stay here and feel I have benefitted from my treatment here.
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Review from Maria S (Resident / Service User) published on 3 July 2017 Submitted via Postal Card•
Overall Experience
All staff are very kindly and caring. Nothing is too much trouble for them.
Could not find a better care home no matter how hard you looked.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Poplars Care Home.
Meet the Team (0)
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Frequently Asked Questions about Poplars Care Home
What types of Care is Poplars Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Poplars Care Home have?
There are 10 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Poplars Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Poplars Care Home to the centre of Southampton?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Poplars Care Home to verify any information. View our terms and conditions. Poplars Care Home has a Basic Service -more info.