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Care Provided by White Lodge Rest Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do take Southampton City Council (SCC) funded clients, as well as clients from other Local Authorities including Hampshire County Council (HCC) as well as self funded clients.
The price(s) shown are provided by the care home. Contact White Lodge Rest Home for full pricing details and T&Cs.
Contact White Lodge Rest Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- White Lodge Rest Home Ltd
- Private Owned
Person in charge
- Michelle Bertie (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (2)
Visiting
- People can visit whenever they like, however the team do ask that they don't visit too late, having said that, in some circumstances this may be necessary
Parking
- Parking available on site
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White Lodge Rest Home Reviews (21)
9.5
White Lodge Rest Home has a Review Score of 9.5 (9.526) out of 10, based on 7 reviews in the last 2 years.
Over all time White Lodge Rest Home has 21 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to White Lodge Rest Home
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Review from Stella R (Sister of Resident) published on 19 June 2025 Submitted via Postal Card•
Overall Experience
My brother is looked after well, staff are patient and kind, they keep family updated. We are very happy with hie care.
My brother is looked after well, staff are patient and kind, they keep family updated. We are very happy with hie care.
Review from P M (Wife of Resident) published on 29 May 2025 Submitted via Postal Card•
Overall Experience
From the initial assessment, the manager and her deputy were so kind and understanding. The support they gave to me and my family was wonderful. The other staff were very caring, dealing with my husband who took a while to settle. I would certainly recommend White Lodge.
From the initial assessment, the manager and her deputy were so kind and understanding. The support they gave to me and my family was wonderful. The other staff were very caring, dealing with my husband who took a while to settle. I would certainly recommend White Lodge.
Review from M C (Son of Resident) published on 30 April 2025 Submitted via Postal Card•
Overall Experience
My mum stays at White Lodhe Rest Home while I'm on respite care. The care and attention to detail they offer is 2nd to none also the food and other facilities they offer is of an exceptional standard. Many thanks.
My mum stays at White Lodhe Rest Home while I'm on respite care. The care and attention to detail they offer is 2nd to none also the food and other facilities they offer is of an exceptional standard. Many thanks.
Review from B C (Respite Resident) published on 30 April 2025 Submitted via Postal Card•
Overall Experience
I stay at White Lodge Rest Home when my son goes on respite care. The care and attention I receive is of the highest standard and can't praise the staff enough. Many thanks.
I stay at White Lodge Rest Home when my son goes on respite care. The care and attention I receive is of the highest standard and can't praise the staff enough. Many thanks.
Review from S B (Daughter of Resident) published on 3 April 2025 Submitted via Website•
Overall Experience
The care provided to my dad at White Lodge is always tailored to his individual needs and mood on that day.
The care staff go above and beyond to meet his needs and keep him settled.
The care staff go above and beyond to meet his needs and keep him settled.
The support from staff to all of residents has been a pleasure to watch, their individualised approach to each...
The care provided to my dad at White Lodge is always tailored to his individual needs and mood on that day.
The care staff go above and beyond to meet his needs and keep him settled.
The support from staff to all of residents has been a pleasure to watch, their individualised approach to each resident evidences how much they really care.
White Lodge feels like a home, a family.
Carers are always going the extra mile to ensure my dad is happy. They have grown to know his likes/dislikes/wants and needs beyond belief, as this changes so often.
As a regular visitor, I am always welcomed by staff and fully updated on anything I need to know in a timely way.
All residents appear to have great relationships with the carers and this is evident through all interactions.
The care staff go above and beyond to meet his needs and keep him settled.
The support from staff to all of residents has been a pleasure to watch, their individualised approach to each resident evidences how much they really care.
White Lodge feels like a home, a family.
Carers are always going the extra mile to ensure my dad is happy. They have grown to know his likes/dislikes/wants and needs beyond belief, as this changes so often.
As a regular visitor, I am always welcomed by staff and fully updated on anything I need to know in a timely way.
All residents appear to have great relationships with the carers and this is evident through all interactions.
My dad is the most settled he has been in many years and I cannot thank White Lodge enough for the way he is treated, cared for and supported.
Review from Anthony B (Father of Resident) published on 20 December 2024 Submitted via Website•
Overall Experience
My son moved into the home in June 2023 and is enjoying living there. The staff are very supportive and understanding and are willing to help in any situation. The rooms are all of a good size and easily accessible and the Chef provides excellent food both in choice and quality.
Visitors are made...
My son moved into the home in June 2023 and is enjoying living there. The staff are very supportive and understanding and are willing to help in any situation. The rooms are all of a good size and easily accessible and the Chef provides excellent food both in choice and quality.
Visitors are made to feel very welcome and the staff are very attentive to the complex needs of all residents.
Review from Vic J (Friend of Resident) published on 2 December 2024 Submitted via Postal Card•
Overall Experience
I have found the staff to be very attentive, caring and good-humoured. The facility is always clean and the food wholesome. Visitors are welcomed as friends with the utmost courtesy.
I have found the staff to be very attentive, caring and good-humoured. The facility is always clean and the food wholesome. Visitors are welcomed as friends with the utmost courtesy.
Review from Brian S (Brother of Resident) published on 12 August 2024 Submitted via Postal Card•
Overall Experience
This care home has very good staff who care for each resident's needs. Plenty of space in 2 lounges plus outside garden and garden room. All residents' shared rooms are clean and tidy. There is organised fun and games which residents can participate in if they wish. The staff have looked after...
This care home has very good staff who care for each resident's needs. Plenty of space in 2 lounges plus outside garden and garden room. All residents' shared rooms are clean and tidy. There is organised fun and games which residents can participate in if they wish. The staff have looked after residents' special needs.
Review from G C (Wife of Resident) published on 19 July 2024 Submitted via Postal Card•
Overall Experience
The home is friendly and welcoming. Staff are lovely. Food is really lovely, fresh with two choices for every meal. Everywhere is clean and fresh. Can't praise the home enough.
The home is friendly and welcoming. Staff are lovely. Food is really lovely, fresh with two choices for every meal. Everywhere is clean and fresh. Can't praise the home enough.
Review from Maureen A (Niece of Resident) published on 13 May 2023 Submitted via Website•
Overall Experience
My Aunt is currently in hospital waiting for a suitable nursing home to be found. Her needs are now complex and she requires 24/7 medical care.
Prior to this she was at White Lodge Rest Home for 18 months where she was safe, comfortable and very well cared for. From the top down all staff were...
My Aunt is currently in hospital waiting for a suitable nursing home to be found. Her needs are now complex and she requires 24/7 medical care.
Prior to this she was at White Lodge Rest Home for 18 months where she was safe, comfortable and very well cared for. From the top down all staff were attentive and caring. In my view they went above and beyond what would normally be expected in terms of her welfare and fighting her corner when it became obvious that other input was needed due to the deterioration of her mental health.
I will always be grateful for the care they gave to my aunt and to me during that period.
Prior to this she was at White Lodge Rest Home for 18 months where she was safe, comfortable and very well cared for. From the top down all staff were attentive and caring. In my view they went above and beyond what would normally be expected in terms of her welfare and fighting her corner when it became obvious that other input was needed due to the deterioration of her mental health.
I will always be grateful for the care they gave to my aunt and to me during that period.
I highly recommend this care home. Thank you
Review from J P (Daughter of Resident) published on 18 October 2022 Submitted via Website•
Overall Experience
My father attends a few days a week and really looks forward to his visits. The staff could not be more supportive and friendly. He always compliments the chef on the standard of food and the cleanliness that is presented. Lots of activities are provided to stimulate mental capabilities and...
My father attends a few days a week and really looks forward to his visits. The staff could not be more supportive and friendly. He always compliments the chef on the standard of food and the cleanliness that is presented. Lots of activities are provided to stimulate mental capabilities and physical. The whole environment is welcoming and fully inclusive ensuring that each person is valued as an individual and respected.
Review from J P (Wife of Resident) published on 6 October 2022 Submitted via Postal Card•
Overall Experience
My husband attends one to three times a week, he really enjoys going there. The staff could not be kinder. The chef will adapt to personal taste and the food is cooked very well. They have people coming in to do different activities, mental, music and exercise etc. The staff are very caring and...
My husband attends one to three times a week, he really enjoys going there. The staff could not be kinder. The chef will adapt to personal taste and the food is cooked very well. They have people coming in to do different activities, mental, music and exercise etc. The staff are very caring and make sure everybody is happy and enjoying themselves.
Review from John W (Resident / Service User) published on 6 October 2022 Submitted via Postal Card•
Overall Experience
I am happy here.
I am happy here.
Review from Margaret C (Resident / Service User) published on 6 October 2022 Submitted via Postal Card•
Overall Experience
Very happy here, I am well cared for.
Very happy here, I am well cared for.
Review from K A (Resident / Service User) published on 6 October 2022 Submitted via Postal Card•
Overall Experience
All cool.
All cool.
Review from Nicky C (Daughter of Resident) published on 15 November 2021 Submitted via Website•
Overall Experience
Our mother has been a resident of White Lodge for two years now. I had viewed four different care homes prior to viewing White Lodge and it didn't take very long during my initial visit to know that White Lodge would be the perfect care home for Mum. The warmth and welcome that I received from the...
Our mother has been a resident of White Lodge for two years now. I had viewed four different care homes prior to viewing White Lodge and it didn't take very long during my initial visit to know that White Lodge would be the perfect care home for Mum. The warmth and welcome that I received from the manager and the care staff on that day was outstanding and continues to be the same at every visit. Mum has dementia and I feel so confident and extremely happy with the care and support she receives. The care staff and management always treat her with kindness, respect and dignity and it clearly shows how deeply they care about Mum and all their residents, which is such a comfort. Mum is so happy and settled at White Lodge and absolutely loves the fun and enjoyment that the care staff bring and really enjoys all the delicious homecooked meals and puddings! I'm so grateful to all the staff and can't praise them enough for how wonderfully they look after our mum...thank you all!
Review from Adrian C (Son of Resident) published on 11 November 2021 Submitted via Website•
Overall Experience
My mum has been a resident of White Lodge for the past year. She really wasn’t looking forward to going into care but accepted that it was inevitable. She hasn’t looked back and is much happier now than when she was trying to live independently. The staff are what makes this place, they take time...
My mum has been a resident of White Lodge for the past year. She really wasn’t looking forward to going into care but accepted that it was inevitable. She hasn’t looked back and is much happier now than when she was trying to live independently. The staff are what makes this place, they take time to talk and show an interest, they play scrabble with Mum and take her out shopping. From what I have seen, the place is well managed, clean and safe. She tells me the food is good and has put on weight which she needed to do.
Review from Sue A (Cousin of Resident) published on 22 June 2018 Submitted via Website•
Overall Experience
My cousin moved into White Lodge in April 2017 as she was not coping in her flat, with her ageing years, learning disability and OCD.
Since being in White Lodge she has become much calmer and her OCD has become less. The staff have been so kind, caring and patient with her and seem to be able...
My cousin moved into White Lodge in April 2017 as she was not coping in her flat, with her ageing years, learning disability and OCD.
Since being in White Lodge she has become much calmer and her OCD has become less. The staff have been so kind, caring and patient with her and seem to be able to manage her problems. The home has a warm, happy atmosphere with all the staff working well together, which makes for a loving happy home for the residence.
Review from Jane J (Daughter of Resident) published on 23 May 2018 Submitted via Review Postal Card•
Overall Experience
Mum's very happy here. The staff are lovely, the activities are good and I would recommend it.
Mum's very happy here. The staff are lovely, the activities are good and I would recommend it.
Review from Jenny K (Daughter of Resident) published on 11 May 2018 Submitted via Review Postal Card•
Overall Experience
I cannot praise the staff at White Lodge highly enough. They are always warm and friendly, treating each individual resident with care and respect.
The ratio of staff per resident is always high. Every single day is different as they offer a wide range of activities and entertainment varying from...
I cannot praise the staff at White Lodge highly enough. They are always warm and friendly, treating each individual resident with care and respect.
The ratio of staff per resident is always high. Every single day is different as they offer a wide range of activities and entertainment varying from armchair aerobics, bingo, live music, quizzes, animal therapy and arts and crafts.
A hairdresser and chiropodist visit regularly at a reasonable cost.
The ratio of staff per resident is always high. Every single day is different as they offer a wide range of activities and entertainment varying from armchair aerobics, bingo, live music, quizzes, animal therapy and arts and crafts.
A hairdresser and chiropodist visit regularly at a reasonable cost.
Nutritious meals are freshly prepared on the premises with a choice of menu with a choice of menu. Each afternoon a fresh fruit platter is served. Tea/coffee and soft drinks are always available. Hygiene and cleanliness in all areas of the home is A1. My mum has likened it to a 5 star hotel and I would agree.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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Frequently Asked Questions about White Lodge Rest Home
What types of Care is White Lodge Rest Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does White Lodge Rest Home have?
There are 16 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at White Lodge Rest Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is White Lodge Rest Home to the centre of Southampton?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Lodge Rest Home to verify any information. View our terms and conditions. White Lodge Rest Home has a Basic Service -what a Basic Service includes.