79/83 Alma Road, Portswood, Southampton SO14 6UQ
White Lodge pursues a care philosophy that proposes everyone deserves the same level of service as a loved one would want their own family members to receive.
An experienced team take pride in a consistent and compassionate service, able to assist with many complex and difficult needs and looking to combine the benefits of strong professionalism with versatile and satisfying daily living.
Entertainment that is regularly organised for residents' enjoyment includes visiting performers, chair-aerobics and arts and crafts, while a menu of home-cooked food supports good nutrition.
Owner: White Lodge Rest Home Ltd
Person in charge: Amy Phillips (Manager)
Local Authority / Social Services: Southampton City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's • Head/Brain Injury • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): French, Italian, Polish
Single Rooms: 16
Shared Rooms: 6
Rooms with ensuite WC: 3
Weekly Charges Guide: Personal Care Single £430 – £508
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on White Lodge: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
White Lodge has a Review Score of 7.8 (7.762)
The Review Score of 7.8 (maximum of 10) for White Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for White Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for White Lodge is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.179 Points relating to the number of positive Reviews for White Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.6 positive Reviews (28 registered beds ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend White Lodge?
Reviewer Connection to White Lodge
Submitted from a Postal Card by M M on Wednesday 23 March 2016. Relates to March 2016.
The care my brother received at White Lodge was outstanding. All the staff were very caring and he loved every moment he was there.
How likely would you be to recommend White Lodge? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at White Lodge