
We couldn't have picked a better home for our MumS W(Daughter of Resident/Service User)



We couldn't have picked a better home for our MumS W(Daughter of Resident/Service User)



Cooperscroft Care Home, rated ‘Outstanding’ by the Care Quality Commission (January 2024), is situated in the quiet town of Potters Bar. It offers specialist nursing and dementia care in a peaceful, beautifully designed setting. Surrounded by landscaped gardens and a calming water feature, the home provides a warm and safe environment where every resident is supported to live with dignity, independence and purpose.
Part of the award-winning TLC Care Group, the...
Cooperscroft Care Home, rated ‘Outstanding’ by the Care Quality Commission (January 2024), is situated in the quiet town of Potters Bar. It offers specialist nursing and dementia care in a peaceful, beautifully designed setting. Surrounded by landscaped gardens and a calming water feature, the home provides a warm and safe environment where every resident is supported to live with dignity, independence and purpose.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
An experienced team of carers and nurses provides bespoke, person-centred care tailored to individual needs. Whether requiring daily assistance or complex nursing support, residents receive care delivered with professionalism, kindness and respect. Thoughtful dementia care promotes comfort, confidence and wellbeing for those living with memory loss.
Life at Cooperscroft is rich and engaging. A dedicated wellbeing team organises a varied programme of activities and events suited to residents’ interests, from creative sessions and live entertainment to trips to gardens, museums and cathedrals. Family and friends are welcome to join and share in these experiences.
The home includes spacious communal lounges, a cosy café, on-site salon and private cinema. All bedrooms are fully furnished and personalised to each resident’s tastes. Landscaped gardens provide year-round enjoyment and a tranquil space to relax or socialise.
Located close to local amenities, Cooperscroft offers convenience for residents and visiting loved ones.
Care Provided by Cooperscroft
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fee begins at £2,170, depending on an assessment.
The price(s) shown are provided by the care home. Contact Cooperscroft for full pricing details and T&Cs.
Contact Cooperscroft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Subin Puthan Veettil (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Cooperscroft has it's own own private car park for guests and visitors.
Cooperscroft Reviews (132)
Cooperscroft has a Review Score of 9.9 (9.918) out of 10, based on 38 reviews in the last 2 years.
Over all time Cooperscroft has 132 reviews.
All of the staff are very kind and caring not only to my wife but to the whole family as well. The entertainment and activities have put smiles on all of our faces even whilst we are going through tough times. The team have given personal support to us all and constantly showing compassion making...
All of the staff are very kind and caring not only to my wife but to the whole family as well. The entertainment and activities have put smiles on all of our faces even whilst we are going through tough times. The team have given personal support to us all and constantly showing compassion making us feel well cared for and we can trust my wife is having the best care possible. The facilities are beyond expectations. There is always someone around to support with anything needed. We couldn't have asked for a better place to have my wife be looked after and cared for. From the minute we arrived all the staff have been so welcoming with a cheerful manner which helps to lift everyones spirits.
Thank you so much for your heartfelt review on behalf of everyone at Cooperscroft Care Home. We are truly grateful for your kind words about our team, activities and facilities.
It means a great deal to know that your wife and your whole family feel welcomed, supported and well cared...
Dear Alan,Thank you so much for your heartfelt review on behalf of everyone at Cooperscroft Care Home. We are truly grateful for your kind words about our team, activities and facilities.
It means a great deal to know that your wife and your whole family feel welcomed, supported and well cared for, particularly during such a difficult time. Providing compassionate, personalised care is at the heart of everything we do, and we will be delighted to share your lovely feedback with the entire team.
Thank you for placing your trust in Cooperscroft. It is a privilege to care for your wife and support your family.
My mother spent the last 2 weeks of her life at Cooperscroft. During that time she was made comfortable & cared for in a genuine way. Staff were friendly & compassionate. The facilities were excellent & the grounds peaceful. One area of improvement would be to consider installing air conditioning...
My mother spent the last 2 weeks of her life at Cooperscroft. During that time she was made comfortable & cared for in a genuine way. Staff were friendly & compassionate. The facilities were excellent & the grounds peaceful. One area of improvement would be to consider installing air conditioning in the rooms.
As the manager, he provides some advance skills and abilities in providing engagement & connections with individual residents as well as groups, from my observations over many months.
His talents...
As the manager, he provides some advance skills and abilities in providing engagement & connections with individual residents as well as groups, from my observations over many months.
His talents as a singer, often in the entrance area/open area, clearly entertain people who enjoy the positive atmosphere promoted. Today the quizz he led was interesting & triggered the memory. The production of "Daily Sparkle" is to be commended as is the promotion of music at the bedside. These interventions promote the quality of life of the residents. Thank you all.
Dear David,
Thank you for taking the time to leave such a thoughtful review on behalf of everyone at Cooperscroft Care Home. We are delighted that you have been so impressed by Mr Z and our activities team.
It is wonderful to hear how the quizzes, singing, music, Daily Sparkle and...
Dear David,
Thank you for taking the time to leave such a thoughtful review on behalf of everyone at Cooperscroft Care Home. We are delighted that you have been so impressed by Mr Z and our activities team.
It is wonderful to hear how the quizzes, singing, music, Daily Sparkle and personalised bedside activities provide meaningful stimulation, encourage connections and bring enjoyment to our residents. Supporting their wellbeing and quality of life through engaging activities is at the heart of what we do.
We will be delighted to share your kind words with Mr Z and the wider team. Thank you again for your valued feedback and support.
The place is clean, my mums room is light and airey and always spotless. The food is like she is in a hotel!
Also all the staff are...
The place is clean, my mums room is light and airey and always spotless. The food is like she is in a hotel!
Also all the staff are so welcoming, friendly and helpful.
I would 100% recommend Cooperscroft to everyone!
Dear S B,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your mum has settled in so well and that she is happy, smiling, and enjoying her time with us. Knowing that we have made such a positive difference means the world to our team.
Your...
Dear S B,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your mum has settled in so well and that she is happy, smiling, and enjoying her time with us. Knowing that we have made such a positive difference means the world to our team.
Your kind words about Dawn, our staff, the cleanliness of the home, and the quality of our food are greatly appreciated. We are committed to providing a warm, welcoming, and comfortable environment where every resident feels valued and cared for, and it is wonderful to know this has been your experience.
Thank you once again for your recommendation and for placing your trust in us to care for your mum.
Every member of staff is considerate, supportive, understanding + professional.
Every member of staff is considerate, supportive, understanding + professional.
Dear B H,
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that our considerate, supportive, understanding, and professional approach has made a positive difference. Your feedback is a wonderful...
Dear B H,
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that our considerate, supportive, understanding, and professional approach has made a positive difference. Your feedback is a wonderful encouragement to us all, and we remain committed to providing the highest standard of care and support every day.
Wonderful staff & management teams. Made me feel very welcome.
Wonderful staff & management teams. Made me feel very welcome.
Thank you for taking the time to share your feedback and for your kind words about Cooperscroft Care Home. We are delighted to hear about your positive experience. Our team is committed to providing high-quality, person-centred care in a warm and welcoming environment, and it is always...
Dear D E,Thank you for taking the time to share your feedback and for your kind words about Cooperscroft Care Home. We are delighted to hear about your positive experience. Our team is committed to providing high-quality, person-centred care in a warm and welcoming environment, and it is always rewarding to know that our efforts are appreciated.
I will ensure that your comments are shared with the team, who will be encouraged by your recognition of their dedication and hard work. Thank you once again for your recommendation and for trusting us with the care and well-being of your loved one.
Full of trepidation I arrived at Cooperscroft to await the arrival of my husband from hospital. From the very first moment my fears were allayed. We were treated with kindness and empathy. Super care. My husband has been brilliantly looked after and all his needs catered for. I could not ask for...
Full of trepidation I arrived at Cooperscroft to await the arrival of my husband from hospital. From the very first moment my fears were allayed. We were treated with kindness and empathy. Super care. My husband has been brilliantly looked after and all his needs catered for. I could not ask for better attention. All my queries have been addressed promptly and efficiently. The staff are first class. I cannot praise them highly enough. Thank you Cooperscroft.
Dear Julie,
Thank you so much for your wonderful feedback and kind words about Cooperscroft.
It means a great deal to hear that from the moment you arrived, you felt reassured, supported, and cared for during what must have been a very worrying time. We are delighted that both you and your...
Dear Julie,
Thank you so much for your wonderful feedback and kind words about Cooperscroft.
It means a great deal to hear that from the moment you arrived, you felt reassured, supported, and cared for during what must have been a very worrying time. We are delighted that both you and your husband experienced the kindness, empathy, and high standard of care that our team strives to provide every day.
Your comments about the team, the attention given to your husband's needs, and the prompt responses to your questions are truly appreciated and will be shared with the entire team. Knowing that we were able to make this transition easier for you both is incredibly rewarding.
Mum has been a resident since the end of last year. The staff helped her to settle in and she has been very well looked after. The social & nursing care have had a hugely beneficial impact on mum. She is brighter in spirit and very happy. It is an excellent care home with great staff.
Mum has been a resident since the end of last year. The staff helped her to settle in and she has been very well looked after. The social & nursing care have had a hugely beneficial impact on mum. She is brighter in spirit and very happy. It is an excellent care home with great staff.
We are pleased to hear that your mother has settled in well since becoming a resident and that our team was able to support her transition into life at Cooperscroft. It is particularly rewarding to know that the nursing care and...
Thank you for taking the time to leave such a thoughtful review.We are pleased to hear that your mother has settled in well since becoming a resident and that our team was able to support her transition into life at Cooperscroft. It is particularly rewarding to know that the nursing care and social activities have had such a positive impact on her wellbeing and overall quality of life.
Hearing that your mother is happier, more engaged, and enjoying her time with us is exactly what we strive to achieve for all our residents. Your kind comments about our staff and the care provided are greatly appreciated and will be shared with the team.
Thank you for your trust and support. We are delighted to be part of your mother's journey and look forward to continuing to provide her with the highest standard of care.
Thank you for your kind words and for placing your trust in our team. We will be sure to share your feedback with everyone at Cooperscroft.
Cooperscroft has been fantastic for my wife has been looked after very well. Staff are great always have a welcome smile.
Cooperscroft has been fantastic for my wife has been looked after very well. Staff are great always have a welcome smile.
Thank you for taking the time to share your kind feedback. We are delighted to hear that your wife has been so well cared for at Cooperscroft and that you have been pleased with the support she receives.
Your comments about our team mean a great deal to us. We take pride in providing...
Dear John,Thank you for taking the time to share your kind feedback. We are delighted to hear that your wife has been so well cared for at Cooperscroft and that you have been pleased with the support she receives.
Your comments about our team mean a great deal to us. We take pride in providing high-quality care and creating a warm, welcoming environment for our residents and their families. We will be sure to pass on your lovely words to the staff, who will be thrilled to know their dedication and friendly smiles are appreciated.
Thank you again for your support and trust in our team.
I would like to thank all the staff at Cooperscroft for making the transition from hospital, for my father, a seamless one. Dawn was especially helpful in what was a difficult time. I now have peace of mind knowing he is in good hands. It is a lovely nursing home, very clean, comfortable and all...
I would like to thank all the staff at Cooperscroft for making the transition from hospital, for my father, a seamless one. Dawn was especially helpful in what was a difficult time. I now have peace of mind knowing he is in good hands. It is a lovely nursing home, very clean, comfortable and all the staff are wonderful, and very helpful. They are very dedicated and nothing is too much trouble. They are not only compassionate to the residents, but to their families also. Totally recommend.
We truly appreciate you taking the time to share your experience. It means a great deal to us to know that your father's transition from hospital was smooth and reassuring during what we understand can be a...
Thank you so much, Nancy, for your kind and thoughtful review of Cooperscroft Care Home.We truly appreciate you taking the time to share your experience. It means a great deal to us to know that your father's transition from hospital was smooth and reassuring during what we understand can be a very difficult time.
Dawn and the entire team will be especially touched by your kind words. We are committed to providing not only high-quality care to our residents but also ongoing support to their families, so it's wonderful to hear that this has given you peace of mind.
Your recommendation means a lot to us, and we are grateful for your trust. Please don't hesitate to reach out if there is ever anything more we can do for you or your father.
Particularly the arrival all aspects covere admirably by Dawn.
Many thanks.
Particularly the arrival all aspects covere admirably by Dawn.
Many thanks.
Thank you for your kind words. It was a pleasure to get to know you and Patricia. Her determination to return home was amazing. Thank you for bringing your wonderful smile every day.
Friendly, attentive and professional, the team at Cooperscroft provides much needed support to Dad. The accommodation and facilities are excellent, and the staff take great care to be positive and helpful. The food is of very high quality and the carers quickly alternate between providing meals in...
Cooperscroft provides excellent support in a friendly and positive environment. I'm very pleased and comforted knowing that Dad is under their care.
Thank you so much for your incredibly kind and thoughtful review.
It truly means a great deal to the whole team here at Cooperscroft to know that you feel reassured and comforted by the care we provide to your Dad. Supporting not only our residents but also their families - especially when...
Thank you so much for your incredibly kind and thoughtful review.
It truly means a great deal to the whole team here at Cooperscroft to know that you feel reassured and comforted by the care we provide to your Dad. Supporting not only our residents but also their families - especially when you're living overseas - is something we take very seriously, so we're delighted that communication and contact have felt smooth and reliable for you.
Your lovely comments about our team, the food, and the flexibility around mealtimes will be shared with everyone. We're very proud of the positive and supportive environment we aim to create each day, and it's wonderful to know that this is reflected in your experience.
Thank you again for your trust and for taking the time to share your feedback. It's a privilege to care for your Dad and to support your family.
Our stepmother was sadly in Cooperscroft Care Home for a short time, but we could not have wished for anywhere nicer for her to spend her last days. The staff were all so caring and kind, the entertainment and facilities were great and varied, the food and layout of the dining room were always nice...
Our stepmother was sadly in Cooperscroft Care Home for a short time, but we could not have wished for anywhere nicer for her to spend her last days. The staff were all so caring and kind, the entertainment and facilities were great and varied, the food and layout of the dining room were always nice and she had a perfect en suite room which was made to be like home with photos and personal items. Thank you all so much
Thank you, Chris, for your kind words! We were thrilled to care for your step-mum, and that you were happy, that she was comfortable, and that her experience was so positive. Your feedback is invaluable to our entire team. Knowing that our care and communication have made a meaningful impact is...
Thank you, Chris, for your kind words! We were thrilled to care for your step-mum, and that you were happy, that she was comfortable, and that her experience was so positive. Your feedback is invaluable to our entire team. Knowing that our care and communication have made a meaningful impact is incredibly fulfilling, and I will be sure to share your appreciation with all the team, who take great pride in supporting our residents and their families.
Cooperscroft is amazing. The staff are fabulous, friendly, helpful and can't do enough for you. The care my mum gets is top class, the doctor and nurses are helpful and knowledgeable. We feel more than happy to leave mum in the care of these fabulous people.
Cooperscroft is amazing. The staff are fabulous, friendly, helpful and can't do enough for you. The care my mum gets is top class, the doctor and nurses are helpful and knowledgeable. We feel more than happy to leave mum in the care of these fabulous people.
Your kind words about our staff, as well as the GP and nurses, mean a great deal to us. The whole team works incredibly hard to provide...
Thank you so much for your wonderful feedback. We are absolutely delighted to hear how happy you are with the care your mum is receiving at Cooperscroft.Your kind words about our staff, as well as the GP and nurses, mean a great deal to us. The whole team works incredibly hard to provide compassionate, high-quality care, and it is truly rewarding to know that their friendliness, knowledge, and dedication have helped you feel confident and reassured.
Thank you for placing your trust in us during such an important time.
The care mum has received since arriving has been amazing. She is happy, comfortable and safe. Communication is great. Nothing is too much trouble. The staff are always willing to help.
The care mum has received since arriving has been amazing. She is happy, comfortable and safe. Communication is great. Nothing is too much trouble. The staff are always willing to help.
Your feedback means a great deal to the whole team. Knowing that our care and communication have made a difference...
Thank you so much, Linda, for your kind words. We are truly delighted to hear that your mum is happy, comfortable, and safe, and that her experience has been overwhelmingly positive.Your feedback means a great deal to the whole team. Knowing that our care and communication have made a difference is incredibly rewarding, and your appreciation will be shared with all the staff, who take great pride in supporting residents and their families.
Thank you again for taking the time to share your experience.
Dads rooms in...
Dads rooms in spacious, comfortable and clean with a lovely outlook over the garden. Staff are caring and attentive. We have already made use of the cinema room on a couple of occasions for a family viewing of a Spurs football match! Highly recommended.
Your dad settled in very well. We are thrilled that your family can enjoy their beloved Spurs games on our big screen in the cinema. Making the lives of our residents is our top priority.
Cooperscroft is a lovely home. From the moment Mum arrived, the staff have been super helpful and caring. It's the first time Mum has needed care, but the transition from independent living to living here has been really easy. The location and the view is lovely and every single member of staff has...
Cooperscroft is a lovely home. From the moment Mum arrived, the staff have been super helpful and caring. It's the first time Mum has needed care, but the transition from independent living to living here has been really easy. The location and the view is lovely and every single member of staff has been wonderful, at times spending hours with Mum helping her individually. I wasn't worried at all leaving Mum there - the staff gave me the confidence that they genuinely care for the residents.
Thank you so much for your kind words nick i have passed them onto our team. Your mum was a pleasure to care for.
When my sister could no longer be looked after in her own home, she selected Cooperscroft care home as her final residence, having visited it some time before. Sadly she only had a few weeks to enjoy the enhanced quality of life it granted her. Sincere thanks to all the staff for their patience and...
When my sister could no longer be looked after in her own home, she selected Cooperscroft care home as her final residence, having visited it some time before. Sadly she only had a few weeks to enjoy the enhanced quality of life it granted her. Sincere thanks to all the staff for their patience and humour in the final weeks.
The staff at Cooperscroft are unfailingly attentive. Whatever my parents say they may be missing, someone tries to source it for them, and the healthcare is second to none.
The staff at Cooperscroft are unfailingly attentive. Whatever my parents say they may be missing, someone tries to source it for them, and the healthcare is second to none.
Thank you for your thoughtful feedback, Marianne. It's genuinely rewarding to be part of your parents' care. We are dedicated to enhancing the well-being and joy of our residents every day. Your kind words inspire us to continue our efforts!
What an amazing care home. Filled with love and compassion for our dear father, so much attention to detail with care. Staff are above 5 stars always there for him with attention and care, nothing is ever too much. Thank you.
What an amazing care home. Filled with love and compassion for our dear father, so much attention to detail with care. Staff are above 5 stars always there for him with attention and care, nothing is ever too much. Thank you.
Thank you so much for your kind words! We're thrilled to hear that you feel the love and compassion we strive to provide at our care home. Our team is dedicated to ensuring that every resident receives the attention and care they deserve, and it's wonderful to know that this is making a positive...
Thank you so much for your kind words! We're thrilled to hear that you feel the love and compassion we strive to provide at our care home. Our team is dedicated to ensuring that every resident receives the attention and care they deserve, and it's wonderful to know that this is making a positive impact on your father's experience. Your appreciation truly means a lot to us. Thank you for trusting us with his care!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2024Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (67) & Events (8)
- 21 Aug 2026
Arthur and Dawn had an incredible opportunity to take a picture with the Premier League Trophy! This special visit was a highlight of the day as the trophy was hosted...
- 21 Aug 2026
Arthur and Dawn had an incredible opportunity to take a picture with the Premier League Trophy! This special visit was a highlight of the day as the trophy was hosted...
- 21 Aug 2026
Cooperscroft and Cuffley Manor faced off in our charity cricket and football matches, creating a spirited competition. Congratulations to Cooperscroft for emerging as the undefeated champions, claiming victory in both...
- 30 Sep 2026Organiser: Cooperscroft
- 01 Oct 2026Organiser: Cooperscroft
- 05 Oct 2026Organiser: Cooperscroft
Awards / Recognitions (30)
- 30 Jan 2026Recipient: Cooperscroft
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Accreditations
There are no accreditations posted yet for Cooperscroft.
Meet the Team (7)

I have previously managed care homes in Surrey and London under TLC Care. Caring has always been at the heart of who I am, and I wanted to channel...
I have previously managed care homes in Surrey and London under TLC Care. Caring has always been at the heart of who I am, and I wanted to channel that passion into my professional life. After completing my Bachelor’s in Nursing in India (2007) and a Postgraduate Diploma in Nursing Management from West London College (2010), I began my UK career as a Senior Health Care Assistant while continuing my studies.
Driven by a strong interest in the public health sector, I completed my Master’s in Public Health from BEDS University in 2020.
Over the years, I progressed through a variety of leadership roles, including Unit Manager, Care Services Manager, Regional Care Support Manager, and Quality Improvement Manager for TLC Care. In 2021, I was appointed Home Manager at Camberley Manor Care Home in Surrey, before moving to Candlewood House Care Home in July 2022, and currently leading as Home Manager at Cooperscroft Care Home.
I am deeply passionate about delivering high-quality care and supporting our elderly residents. It is a privilege to guide and inspire the team at Cooperscroft Care Home on its journey toward achieving an outstanding standard of care.

I qualified as a Registered Nurse in Nigeria, where the majority of my experience was in occupational health nursing. I later progressed to become a...
I qualified as a Registered Nurse in Nigeria, where the majority of my experience was in occupational health nursing. I later progressed to become a Public Health Nurse and am currently concluding a Master’s in International Public Health in the UK.My UK journey began in a care home, where I worked as an adult nurse and developed strong clinical skills and a deep understanding of elderly care. After two years, I was promoted to Deputy Manager, gaining valuable experience in operations, leadership, and team development.
In 2025, I joined TLC Care as Practice Development Lead at Karuna Manor Care Home. Although my background wasn’t in education, I’ve always had a passion for teaching and supporting others. Between 2018 and 2022, I worked part-time as a Basic Life Support instructor in Nigeria, training healthcare professionals in CPR and resuscitation, a role that shaped my commitment to knowledge-sharing and confidence-building.
Now, as Care Services Manager at Cooperscroft Care Home, I lead with a focus on quality, compassion, and continuous improvement. I’m dedicated to creating a safe, supportive environment for our team members, and to maintaining an outstanding home for our residents, guided by TLC’s values of Truth, Love, and Compassion.

I have worked at Cooperscroft Care Home for 12 years, gaining experience across several departments. This has given me a strong understanding of what...
I have worked at Cooperscroft Care Home for 12 years, gaining experience across several departments. This has given me a strong understanding of what makes Cooperscroft such an exceptional place to live and work.With 26 years of experience in the care sector, I began my career as a care assistant, where I developed a deep understanding of the needs and challenges our residents face. I went on to become a Team Leader, then an Admin Assistant, before moving into my current role as Business Development Manager.
My time at Cooperscroft has shown me the importance of teamwork, compassion and consistency in delivering high-quality care. I am passionate about making a positive difference in the lives of our residents, and I am proud to work alongside a team that shares this commitment. Together, we strive to ensure every resident receives the care, respect and attention they deserve.

I hold a Higher National Diploma (HND) in Business Management from the United Kingdom, along with Diplomas in Software Engineering and Finance &...
I hold a Higher National Diploma (HND) in Business Management from the United Kingdom, along with Diplomas in Software Engineering and Finance & Business Administration from Sri Lanka.
My career has spanned a variety of industries, giving me a broad range of experience in business development, technology, human resources, and finance. I began my professional journey as a Business Development Manager with one of Sri Lanka's leading multinational companies before relocating to the UK. In the UK, I worked as a Team Leader and later as an IT Consultant with Thames Water PLC, where I further developed my leadership, analytical, and customer-focused skills.
I joined TLC Cooperscroft as an Administrative Assistant and was subsequently promoted to HR & Finance Manager. This role has provided me with the opportunity to combine my passion for people, operational excellence, and continuous improvement while supporting both the team and the organisation's objectives. Working in the care sector has been an inspiring and rewarding experience. Every day reinforces the importance of TLC Cooperscroft’ s core values of Truth, Love, and Compassion, which guide everything we do. I am proud to contribute to creating a positive, supportive environment for our residents, their families, and our dedicated team members.

I completed my master’s degree in Data Science and Analytics in the UK. Before moving to the UK, I completed my bachelor’s degree in Computer Science...
I completed my master’s degree in Data Science and Analytics in the UK. Before moving to the UK, I completed my bachelor’s degree in Computer Science and Engineering in India. I began my career as a Software Engineer in India, where I worked on developing software solutions for local government organisations. I joined Cooperscroft in 2022, and I became an Office Manager in 2024.
In my role, I oversee the day-to-day administration in the home, supporting HR in recruitment, finance, compliance, and operational processes. I enjoy working closely with our residents, their families, and our wonderful team to ensure everything runs smoothly. I take pride in creating a welcoming environment where residents, relatives, visitors, and colleagues feel supported from the moment they walk through our doors. Working in care has been a completely new and incredibly rewarding chapter in my career. I believe that even the smallest acts of kindness and support can make a big difference. Every day, I learn the true meaning of compassion, kindness, and teamwork.
It is a privilege to be part of the TLC Cooperscroft family and to contribute to creating a warm, welcoming environment where our residents feel valued, respected, and truly at home.

I joined TLC Cooperscroft 3 years ago as the Maintenance Manager, bringing with me valuable experience from my previous role with a property...
I joined TLC Cooperscroft 3 years ago as the Maintenance Manager, bringing with me valuable experience from my previous role with a property developer. It was there that I developed many of the practical skills and knowledge needed to maintain a care home to a high standard, ensuring it is not only safe and well maintained but also a comfortable and welcoming place for residents to call home.
Since joining the team, I have had the opportunity to build on those skills and continue my professional development.
Working in a care home is unlike any other maintenance role. Every day brings a new challenge, whether it’s responding to unexpected repairs, planning preventative maintenance, supporting colleagues, or finding ways to improve the environment for our residents. The variety of the role means there is never a dull moment, and I enjoy the problem-solving and teamwork that comes with it.

I hold two master’s degrees: a master’s in international business from the UK and a master’s in business administration, specialising in Finance and...
I hold two master’s degrees: a master’s in international business from the UK and a master’s in business administration, specialising in Finance and Marketing from India. I previously worked as an assistant sales manager in India. In December 2024, I joined TLC Care as a Customer Service Supervisor at TLC Cooperscroft Care Home.
I truly enjoy working with our residents and their families, ensuring they receive a warm welcome and the highest standard of hospitality and care. Also being an engagement champion, I enjoy creating a positive and fun environment for the team.
Building meaningful relationships and helping others has always been my passion, both in my previous role and at TLC. I strongly believe in TLC’s core values of Truth, Love, and Compassion, and I strive to reflect these values in everything I do.
Frequently Asked Questions about Cooperscroft
What types of Care is Cooperscroft registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cooperscroft have?
There are 60 Single Rooms.
What are the Facilities & Services at Cooperscroft?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cooperscroft to the centre of Potters Bar?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cooperscroft to verify any information. View our terms and conditions. Cooperscroft has an Enhanced Service -what an Enhanced Service includes.
