Cooperscroft

We can't thank the staff enough for all that they did for mum and we wouldn't hesitate to recommend Cooperscroft Croft Care Home.

Our dad lived a full and happy life at Cooperscroft for 10 years until he passed away this month. Cooperscroft is a very special place and for dad and for all of us it felt like home. The management team, nurses, care staff and all the admin/support teams are outstanding. Dad was treated with respect, kindness, dignity and love. Over the years, he took a full part in all the activities and was a keen member of the residents' committee. He made many friends both with fellow residents, the staff and other families of residents. His opinions were valued and his input on various matters from menus to activities were taken on board. We enjoyed many family meals, Christmas's and birthdays at Cooperscroft and were always so very glad that we had found such a caring home. We thank every single member of the team for everything they did to support him and also us along the way.

The residents all seem to be really happy here and we love to visit and join in the activities and walk around the lovely gardens. I'm so sorry I missed the opera singer today but everyone said what a fantastic afternoon it was.

A wonderful afternoon with our friend (resident) to an amazing opera singer. Lovely selection of songs. Followed by a cream tea made by your very talented chef/pastry chef. Preceded by a lovely walk around the lake to see a moorhen with her five babies.

Dad is very happy living in this nursing home. Staff are very attentive. It is reassuring to know that he is being cared for by kind and friendly staff. Thank you.

Cooperscroft is clean and well-maintained. Great maintenance man and activity team.

I'm very happy with Cooperscroft. The staff are all friendly and helpful. The wellbeing team work really hard entertaining all residents. The food is always excellent.

Wonderful range of activities, beautiful gardens, easily accessible for residents.

Cooperscroft always has that family feel. Always a nice experience visiting my mother. Great staff - Helpful and friendly.

I really memorable experience after having respite care after a heart attack and an awful time in A&E and hospital wards etc. Very frightening time at age 83. I will keep in touch with a wonderful, caring team, nothing too much trouble. The love and care shown helped more than any medication and the support my daughter who had to cope with me alone. Many thanks, unforgettable time.

Excellent staff, outstanding care given at all times, all staffs are polite happy and friendly, They have made My Mum feel like she's at home. highly recomend Cooperscroft to anyone!

My 95 year old mother spent the last two years of her life in Cooperscroft. She was only ever met with kindness and compassion. As a family we too felt held at all times. The surroundings, the food, the gardens and the general atmosphere made it feel like a friendly hotel rather than a nursing home. All mum's visitors ageing from of6months to nearly 70 felt welcomed at all times. Although mum was completely bedbound, due to the scrupulous attention of the staff, there were no bed sores. It was a comfort to know the home could access GP advice whenever necessary and that the experienced nurses knew so much about ageing and dying.To stay in a room filled with flowers, her own books and familiar furniture, overlooking the garden was a blessing for mum. Mum was an introvert refusing offers of wheelchairs and attempts to involve her in wider aspects of home life. The activities team tried hard, even planting sunflower seeds with her in the room. Thank you Cooperscroft we won't forget you.

Having Christmas Day with my Dad was a wonderful experience. Dad didn't know I was coming and was really surprised to see me. The food was delicious and the table decorations and staff were very festive.

My value for money comment is not detrimental to your provision, just that it is a huge amount of money to find every month.

Just want to say a big thank you for everyone at Cooperscroft, they have welcomed my father into their care with so much love and respect. Dad was very difficult to deal with and respect. Dad was very difficult to deal with but at Cooperscroft nothing is an issue. He is mixing with other residents which hasn't done before. He seems very relaxed and loves it here, wish we moved him years ago. Best care we have ever had. As a family, we feel his safe and we are so relaxed, always clean and a beautiful place to be in.

Our experience has been amazing. All the staff have been welcoming, attentive to my mother in law and just kind and warm. The care home is clean, of a high standard and we feel relieved that mum will be safe and well cared for. One staff member in particular has gone above and beyond to make our transition from hospital to Cooperscroft as seamless as possible which we thank her for - from the bottom of our hearts. We can now spend quality time with her and make new/happy memories in the time we have left.

We had a very satisfactory visit to Kenwood Houses and cafe and the resident really enjoyed looking at the paintings and the journey there and back. The taxi driver was very helpful and also the carer who came with us.

Cooperscroft is a fantastic place for my mother-in-law to live. The staff are so kind, polite and professional, they go above and beyond with their care and kindness, not just to my family member but all of their residents in their care. We as a family are so happy that our family member (my mother-in-law) is so happy and settled. We would 100% recommend Cooperscroft! Thank you all!

Brilliant. I never thought such a place existed. From the minute I arrived looking apprehensive I was welcomed by smiling faces. Care, courtesy and kindness are second nature here. My room was spacious light and bright. My compact bathroom contained everything necessary. The large window looked out over a beautifully landscaped garden with ducks swimming on the pond. A weekly menu arrived on Saturdays followed by a menu for subsequent weeks. A weekly menu covering a range of activities is offered. All of my laundry was done after my clothes had been named which was out of sight. Totally recommended with a gold star 10 out of 10.

Our Dad's final three weeks have been made more bearable by the outstanding level of care and genuine kindness every single member of the Cooperscroft team gave him. Moreover, they have provided a level of support to us, the family, that I would normally only expect from friends and family. Thank you.