Cooperscroft

My mum was moved to Cooperscroft on 28th December 2023. The community development manager and all the management team have been fantastic from the moment Mum came through the door. We have been made to feel welcome and part of a family. The caring team have helped us with all medical appointments and no question was silly! Moving my mum here was the best decision we made.

During my dad's stay, he has felt safe and secure and very well looked after like a family unit. I cannot fault Copperscroft for the care and attention that they have shown my dad. When visiting, my family are made to feel very welcome in joining in any activities that may be on each day and also make it a warm and friendly place to stay and visit. The staff go up and beyond their duties, which shows their care and kindness. Many thanks.

Cooperscroft is excellence in a nutshell - everyone has a smile and everyone goes about their business ensuring that the residents are their top priority at all times. Some very, very grateful relatives. Thank you to you all.

The staff are so attentive, kind and caring and nothing is too much trouble. My grandma is so content and happy being in the home and the staff really do invest so much time and energy into every resident especially when it comes to entertainment or arranging fun days which my grandma gets involved in.

Dad has settled in very quickly, with the staff being very patient as Dad doesn't communicate well. Dad has more colour in his cheeks and smiles. The staff are always on hand and happy to help Dad with any of his needs with a smile. We feel Dad is safe and well taken care of which makes all his family very happy.

Where do I start? My dad has only been at Cooperscroft for just over a week and to say my brother and I were upset at the prospect of Dad being in a home is an understatement. It is the most wonderful warm welcoming place and the staff is second to none. Nothing is too much trouble and Dad is settling in well. The surroundings are beautiful but what makes a Cooperscroft is the warmth and support of the staff. Thank you so much to you all.

My mother moved into Cooperscroft Care Home when I was unable to care for her at home anymore. She was fiercely independent, drily witty with an abundance of character, which could be challenging on occasions. The staff at Cooperscroft cared for her with respect and dignity. If they hadn't, she would have said! I had peace of mind knowing that she was being looked after by kind professionals. Unfortunately, Mum was not well enough to participate in the activities provided and so I cannot comment on those but I was always impressed by the cleanliness and atmosphere whenever I visited. I have no hesitation in recommending Cooperscroft and I would like to thank them for caring for my mother in the final months of her 101 years of life.

Cooperscroft care home has proved to be an excellent choice. From the friendly advice and help received arranging a placement, making what could have been a stressful process easy and relaxing. To the exceptional daily care and friendship given all of the staff couldn't be kinder. The rooms and the meals are nicer than many hotels. I as a daily visitor am welcomed and looked after myself. In my opinion, I do not think you could find more friendly, dignified and genuine care.

In the few weeks, my friend was here, I visited several times. Every visit was a delight. The staff of the home radiates love, care and professionalism with high-quality care and attention. Highly recommended!

Very friendly, made to feel at ease and good care. The staff are fantastic, the food is wonderful and well-presented. Spotlessly clean. I am very happy here.

Mum has been a resident for twenty-two months. She is treated with care, respect and dignity. Her medical needs are met. Staff are friendly and supportive (e.g. during the Covid pandemic). Staff helped our family celebrate our parents' 60th wedding anniversary. Thank you. "All good".

My sister is as happy as can be under the circumstances. She was responsive and smiling. As I left she needed some personal care which was seen to immediately and with a smile from the carers. I am truly grateful for their care and treatment of my sister.

I can honestly say that from the first contact on the phone to the placement of Mum into the home I cannot fault Cooperscroft Care Home in any way. All of the staff are very friendly and treat Mum with the utmost respect and care. As a family, we are comforted to know that Mum is in a safe, happy environment with all of her needs taken care of.

Our mum moved to Cooperscroft Care Home from a hospice as she now needs palliative care. Everyone has made us feel so welcome and are showing such care for Mum, from giving her ice cream, hand and feet massages or simply comforting her when she's scared. As a family, it's a difficult time but having Mum safe and cared for at this time means so much to us. Huge thanks to the matron for all you do, you're the best.

Any anxieties about moving to Cooperscroft Care Home melted away on day one. When I visit my husband each day he tells me "this is the best day ever". Staff are kind, attentive and always happy to chat and reassure. His personal care is excellent. Staff are supportive to the family too and nothing is too much trouble. My husband could not be in better hands. Thank you! He cannot take part in activities but has all the attention he needs.

Cooperscroft is a very nice home, very clean and lovely rooms. Really nice, pleasant staff and carers. Good quality food for Mum. Lovely room, lounge and gardens. In all, a wonderful place for Mum to be cared for by wonderful people.

Mum has been here a couple of weeks so far and I'm delighted to say her care couldn't have been better. The whole team are very attentive and professional - and friendly all the time. Nothing seems to be too much trouble and it is comforting to see Mum so well looked after in the last stages of her life.

The love, compassion, personalised support and attention to detail I feel my mother received in her two years and two months at Cooperscroft Care Home were so appreciated. Especially at such a difficult, challenging time for care homes. I will never forget the joy Mum experienced here. Your staff are extraordinary. Thank you from the bottom of my heart.

I did a lot of research into care homes catering for Parkinson's and I couldn't have been happier with my choice. Wonderful location with a tranquil garden and lovely views. All the staff and management team are genuinely lovely, kind and caring. Certainly not the cheapest, but worth going that little bit further on cost for peace of mind. I only wish Mum could have enjoyed a longer stay. Thank you to the whole team.

Cooperscroft Care Home has cared for my husband with support, kindness and excellent nursing care over the last fifteen months. Sadly, my husband passed away a short while ago but we have special, fond memories of spending precious time with him over the last few months of his life knowing he was so well cared for. For this, the whole Cooperscroft team will never be forgotten for all their kindness and care and we can’t “thank you” all enough.