Cooperscroft

I have previously managed care homes in Surrey and London under TLC Care. Caring has always been at the heart of who I am, and I wanted to channel that passion into my professional life. After completing my Bachelor’s in Nursing in India (2007) and a Postgraduate Diploma in Nursing Management from West London College (2010), I began my UK career as a Senior Health Care Assistant while continuing my studies.

Driven by a strong interest in the public health sector, I completed my Master’s in Public Health from BEDS University in 2020.

Over the years, I progressed through a variety of leadership roles, including Unit Manager, Care Services Manager, Regional Care Support Manager, and Quality Improvement Manager for TLC Care. In 2021, I was appointed Home Manager at Camberley Manor Care Home in Surrey, before moving to Candlewood House Care Home in July 2022, and currently leading as Home Manager at Cooperscroft Care Home.

I am deeply passionate about delivering high-quality care and supporting our elderly residents. It is a privilege to guide and inspire the team at Cooperscroft Care Home on its journey toward achieving an outstanding standard of care.

I am Kathlyn Raguro, holding a double degree in Hospitality and Tourism from the Philippines. My 10-year journey has been marked by a series of elevations through the levels of ultra-luxury hotels, including the esteemed Shangri-la Hotels, Hilton Hotels and Resorts, One and Only Hotels and Resorts by Kerzner, and recently - Qasr al Sarab Luxury Desert Resort by Anantara.

Starting as a Guest Relations Officer, I swiftly ascended to supervisory roles, eventually becoming an Assistant Guest Relations Manager, and most recently, a Guest Experience Manager at Anantara Luxury Resort. I have always held integrity and passion as my guiding principles. These values have been the cornerstone of my success and personal growth within the industry.

As I step into the role of Hotel Services Manager at CoopersCroft, I am eager to lead our team towards unparalleled success, ensuring that the exemplary service CoopersCroft is renowned for is not just maintained, but elevated to new heights. With a shared vision of excellence and commitment, I am very much excited to embark on this new journey with my team

I have worked at Cooperscroft Care Home for 12 years, gaining experience across several departments. This has given me a strong understanding of what makes Cooperscroft such an exceptional place to live and work.

With 26 years of experience in the care sector, I began my career as a care assistant, where I developed a deep understanding of the needs and challenges our residents face. I went on to become a Team Leader, then an Admin Assistant, before moving into my current role as Business Development Manager.

My time at Cooperscroft has shown me the importance of teamwork, compassion and consistency in delivering high-quality care. I am passionate about making a positive difference in the lives of our residents, and I am proud to work alongside a team that shares this commitment. Together, we strive to ensure every resident receives the care, respect and attention they deserve.

I completed my HND in Business Management in the UK. Also, I have completed a Software engineering Diploma and Finance & Business Administration Diploma in Sri Lanka.

I have worked across a number of industries in various roles. I started my carrier as a Business Development Manager at one of the Prestigious multinational companies in Sri Lanka.

Since I moved to the UK I have worked as a Team Leader and as an IT consultant for Thames Water PLC.

I joined Cooperscroft as an Admin Assistant and then was promoted to HR & Finance Manager.

It’s a completely new venture for me and I do learn the real values of Truth, Love, and Compassion each day at work.

I graduated with a Bachelor of Nursing in 2014 in Australia and began my career in respiratory nursing. I later transitioned to work as a sister in an Adult & Pediatric A&E. In 2019, I ventured into nursing education, teaching at various universities and providing training for staff on the Coronary Care Unit. During the COVID pandemic, I completed a Graduate Certificate in Emergency Nursing to further enhance my skills. After moving to the UK, I worked with a private training company, where I taught a variety of courses, including Basic, Immediate, Pediatric and Advanced Life Support, Anaphylaxis, Tracheotomy Management, and Moving & Handling. In January 2025, I joined TLC to continue my passion for nursing education and training.

I qualified as a Registered Nurse in Nigeria, where the majority of my experience was in occupational health nursing. I later progressed to become a Public Health Nurse and am currently concluding a Master’s in International Public Health in the UK.

My UK journey began in a care home, where I worked as an adult nurse and developed strong clinical skills and a deep understanding of elderly care. After two years, I was promoted to Deputy Manager, gaining valuable experience in operations, leadership, and team development.

In 2025, I joined TLC Care as Practice Development Lead at Karuna Manor Care Home. Although my background wasn’t in education, I’ve always had a passion for teaching and supporting others. Between 2018 and 2022, I worked part-time as a Basic Life Support instructor in Nigeria, training healthcare professionals in CPR and resuscitation, a role that shaped my commitment to knowledge-sharing and confidence-building.

Now, as Care Services Manager at Cooperscroft Care Home, I lead with a focus on quality, compassion, and continuous improvement. I’m dedicated to creating a safe, supportive environment for our team members, and to maintaining an outstanding home for our residents, guided by TLC’s values of Truth, Love, and Compassion.