These prices are only a guideline, please contact Cooperscroft to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Cooperscroft has it's own own private car park for guests and visitors.
Cooperscroft has a Review Score of 10 (9.958) out of 10, based on 24 reviews in the last 2 years. Over all time Cooperscroft has 111 reviews.
Review from Sheenagh A (Relative of Resident) published on 9 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Carol D (Daughter of Resident) published on 9 February 2017
Submitted via Website •
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5.0 out of 5
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Review from Michael F (Son of Resident) published on 6 February 2017
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5.0 out of 5
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Review from Daniel E (Son of Resident) published on 25 October 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home manager at Cooperscroft
The Cooperscroft team and very pleased that you could come along to support our event. We are also happy you enjoyed spending a fun evening with your dad, who by the way always seems to win our competitions !
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Review from Martin S (Son of Resident) published on 28 July 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home Manager at Cooperscroft
Thank you for your lovely review of Cooperscroft Care Home we appreciate it.
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Review from Linda P (Power of Attorney of Resident) published on 27 July 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home Manager at Cooperscroft
We are very happy to have supported this resident though this process and we are so pleased that she is so happy. Thank you very much for your positive feedback.
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Review from Amanda W (Daughter of Resident) published on 20 July 2016
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home Manager at Cooperscroft
We are so pleased your dad is enjoying the summer programme of events. The activity team do put in a lots of hard work but it is worth it when the residents are happy. I will pass on your thanks.
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Review from Kathleen C (Friend of Resident) published on 21 April 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home Manager at Cooperscroft
We are so pleased that you found our service excellent - The whole team at Cooperscroft work very hard to provide such a high standard - thank you for your feedback.
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Review from D H (Grandson of Resident) published on 11 April 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home manager at Cooperscroft
We are sorry that you lost your Nan but happy that you and your family experienced help and support from the team at Cooperscroft
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Review from Gladys W (Resident) published on 17 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home Manager at Cooperscroft
Thank you Gladys we enjoy you being a part of the cooperscroft family.
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Review from Paula S (Wife of Resident) published on 22 December 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Brenda Sweetman, Home manager at Cooperscroft
The care team do work very hard and it is lovely that you appreciate this - I will share this with the team.
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The Review Score of 10 (9.958) out of 10 for Cooperscroft is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Cooperscroft is calculated as follows: ( (275 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 286 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cooperscroft is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jan 2024
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Job Title: Home Manager
Joined: 2025
Marion Wak-Williams brings over 15 years of experience in the care home sector to her role as Home Manager at the Outstanding-rated Cooperscroft Care Home. She qualified as a Registered Nurse in 2010 and began her career in the NHS before moving into private care where she discovered her passion for building strong relationships with residents and their families.
Marion has progressed through a variety of roles starting as a Health Care Assistant and moving on to become a Senior Carer a Deputy Manager and then a Home Manager. For the past 8 years she has led care homes with a focus on providing a warm friendly and supportive environment for both residents and staff.
Before joining Cooperscroft Marion was the Home Manager at Cuffley Manor Care Home where she was proud to be part of the TLC Care family. She is also an accredited End of Life Care Champion through Marie Curie Hospice and has led services that achieved Outstanding ratings from the Care Quality Commission.
Marion believes every person deserves care that respects their dignity and enhances their quality of life. She is committed to creating a home where people feel valued comfortable and truly cared for and where the team is encouraged to give their very best every day.
Job Title: Business Development Manager
Joined: 2013
I have worked at Cooperscroft Care Home for 12 years, gaining experience across several departments. This has given me a strong understanding of what makes Cooperscroft such an exceptional place to live and work.
With 26 years of experience in the care sector, I began my career as a care assistant, where I developed a deep understanding of the needs and challenges our residents face. I went on to become a Team Leader, then an Admin Assistant, before moving into my current role as Business Development Manager.
My time at Cooperscroft has shown me the importance of teamwork, compassion and consistency in delivering high-quality care. I am passionate about making a positive difference in the lives of our residents, and I am proud to work alongside a team that shares this commitment. Together, we strive to ensure every resident receives the care, respect and attention they deserve.
Job Title: Care Service Manager
Joined: 2022
I graduated in 1994 from South Africa with Diploma in Nursing and Midwifery and Community and Psychiatry. I then worked as a midwife and community nurse up until 2002 before moving to the UK. I have worked as a Care Service Manager, Senior Nurse and Clinical Nurse across other care homes and in February 2022 I joined Cooperscroft as the Care Services Manager. The role is very rewarding and I learn something new every day to make sure our resident’s care reaches the highest standards.
Job Title: Hotel Service Manager
Joined: 2024
I am Kathlyn Raguro, holding a double degree in Hospitality and Tourism from the Philippines. My 10-year journey has been marked by a series of elevations through the levels of ultra-luxury hotels, including the esteemed Shangri-la Hotels, Hilton Hotels and Resorts, One and Only Hotels and Resorts by Kerzner, and recently - Qasr al Sarab Luxury Desert Resort by Anantara.
Starting as a Guest Relations Officer, I swiftly ascended to supervisory roles, eventually becoming an Assistant Guest Relations Manager, and most recently, a Guest Experience Manager at Anantara Luxury Resort. I have always held integrity and passion as my guiding principles. These values have been the cornerstone of my success and personal growth within the industry.
As I step into the role of Hotel Services Manager at CoopersCroft, I am eager to lead our team towards unparalleled success, ensuring that the exemplary service CoopersCroft is renowned for is not just maintained, but elevated to new heights. With a shared vision of excellence and commitment, I am very much excited to embark on this new journey with my team
Job Title: Finance and HR Manager
Joined: 2023
I completed my HND in Business Management in the UK. Also, I have completed a Software engineering Diploma and Finance & Business Administration Diploma in Sri Lanka.
I have worked across a number of industries in various roles. I started my carrier as a Business Development Manager at one of the Prestigious multinational companies in Sri Lanka.
Since I moved to the UK I have worked as a Team Leader and as an IT consultant for Thames Water PLC.
I joined Cooperscroft as an Admin Assistant and then was promoted to HR & Finance Manager.
It’s a completely new venture for me and I do learn the real values of Truth, Love, and Compassion each day at work.
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