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Care Provided by Amberside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are a baseline figure and subject to change following an individual assessment of care needs.
The price(s) shown are provided by the care home. Contact Amberside Care Home for full pricing details and T&Cs.
Contact Amberside Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- 3A Care (London) Ltd
- Private Owned
Person in charge
- Pam Coughlan (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (21)
Visiting
- The home welcomes visitors at any time.
Parking
- Off street parking available for visitors.
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Amberside Care Home Reviews (22)
8.9
Amberside Care Home has a Review Score of 8.9 (8.936) out of 10, based on 3 reviews in the last 2 years.
Over all time Amberside Care Home has 22 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Amberside Care Home
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Review from Jane Y (Daughter of Resident) published on 8 April 2026 Submitted via Website•
Overall Experience
My father has dementia and has been a resident at Amberside since September 2024 - he is extremely well cared for in a homely environment and is very happy.
Residents at Amberside are treated as individuals with respect and kindness by all members of staff.
Residents at Amberside are treated as individuals with respect and kindness by all members of staff.
Over time my father has sadly...
My father has dementia and has been a resident at Amberside since September 2024 - he is extremely well cared for in a homely environment and is very happy.
Residents at Amberside are treated as individuals with respect and kindness by all members of staff.
Over time my father has sadly deteriorated massively, Pam and the team have gone above and beyond to provide extra support and to adapt to his needs.
Residents at Amberside are treated as individuals with respect and kindness by all members of staff.
Over time my father has sadly deteriorated massively, Pam and the team have gone above and beyond to provide extra support and to adapt to his needs.
Every Care Home needs a manager like Pam - thank you!
↩Reply from Pamela Coughlan, Manager at Amberside Care Home
Thank you for your kind words.We all take pride in delivering the best care we can, as a team.
Review from Julie F (Daughter of Resident) published on 16 January 2025 Submitted via Website•
Overall Experience
My mother came to Amberside in October 2023 and died peacefully there a few days ago. She wasn't one for taking part in activities or doing anything she didn't want to do, but the manager and her wonderful team encouraged, cajoled, were exasperated and most importantly were caring. She usually...
My mother came to Amberside in October 2023 and died peacefully there a few days ago. She wasn't one for taking part in activities or doing anything she didn't want to do, but the manager and her wonderful team encouraged, cajoled, were exasperated and most importantly were caring. She usually refused to take part in communal activities, so the staff came to her. Her room was clean, her clothes were washed, her personal needs were attended to. I was informed of any changes as soon as they happened. The doctor was called quickly if there were any concerns. I was welcomed whenever I visited, and so were all my family. We were known by name and made to feel part of the Amberside family. The staff who were there when Mum died were so kind and considerate both to Mum and to me.
The physical building may not be modern and smart, it's a bit of a warren of corridors and rooms, but it is homely and welcoming, and I am so grateful that is where my mum spent her last few months.
↩Reply from Pamela Coughlan, Manager at Amberside Care Home
Thank you so very much - It was truly our pleasure to care for your Mum.
Review from L N (Daughter-in-law of Resident) published on 7 October 2024 Submitted via Website•
Overall Experience
My mother-in-law was discharged from the hospital into the home temporarily, we were so lucky as a family that she went into Amberside because of the care that she received, she felt respected. She felt that they were always so understanding and helpful. Nothing was too much trouble. They tried to...
My mother-in-law was discharged from the hospital into the home temporarily, we were so lucky as a family that she went into Amberside because of the care that she received, she felt respected. She felt that they were always so understanding and helpful. Nothing was too much trouble. They tried to let her have as much independence as possible and dignity and all staff worked as a team. Great leadership, very respectful to all involved and great support for family as well. I can highly recommend this home. Anyone would be fortunate and lucky to receive this home for a relative.
↩Reply from Pamela Coughlan, Manager at Amberside Care Home
Thank you! I hope Mum is doing well in her new home.
Review from Kamilla E (Daughter-in-law of Resident) published on 8 August 2024 Submitted via Website•
Overall Experience
My lovely mother-in-law was at Amberside sadly not for long before she passed. From the second we had the home visit until this very day the caring nature of staff to residents has been paramount. Clean, home-from-home feel this care home is one in a million! She was bathed and put in a lovely...
My lovely mother-in-law was at Amberside sadly not for long before she passed. From the second we had the home visit until this very day the caring nature of staff to residents has been paramount. Clean, home-from-home feel this care home is one in a million! She was bathed and put in a lovely comfortable bed within an hour of being there. Although we knew she didn't have long knowing that she was being treated and looked after with such empathy and respect was so reassuring.
I did speak to another resident while I was there who said he loved it so much there he didn't want to go back to his own home! That's testament in itself.
I did speak to another resident while I was there who said he loved it so much there he didn't want to go back to his own home! That's testament in itself.
Thank you so much for looking after us with tea, homemade cake, caring and sympathy at a very sad time in our lives.
↩Reply from Pamela Coughlan, Manager at Amberside Care Home
Thank you for your kind words, It was our pleasure to care for for her.
Review from S B (Wife of Resident) published on 28 June 2024 Submitted via Website•
Overall Experience
My husband who had Alzheimer's died recently after being a resident for nearly three years. We (his family) chose Amberside because it is small and homely and we have not been disappointed. My husband was wonderfully and lovingly cared for from day one right through to the end. The staff are...
My husband who had Alzheimer's died recently after being a resident for nearly three years. We (his family) chose Amberside because it is small and homely and we have not been disappointed. My husband was wonderfully and lovingly cared for from day one right through to the end. The staff are welcoming and quickly became 'family' to us all. We will miss our visits and the celebration get-togethers for residents and families/friends. I would definitely recommend this home to anyone looking for somewhere for a loved one especially one with dementia.
↩Reply from Pamela Coughlan, Manager at Amberside Care Home
Thank you so much! We will miss you too, take care.
Review from Clare S (Daughter of Resident) published on 13 December 2023 Submitted via Website•
Overall Experience
The manager and the fantastic team at Amberside looked after both my parents at separate times between 2021 and 2023. The team went above and beyond the call of duty in looking after my mum, who was suffering from terminal cancer. They treated my mum like she was their own family. She was always...
The manager and the fantastic team at Amberside looked after both my parents at separate times between 2021 and 2023. The team went above and beyond the call of duty in looking after my mum, who was suffering from terminal cancer. They treated my mum like she was their own family. She was always clean, well-fed and hydrated. Nothing was too much trouble and family were encouraged to visit at any time and made to feel welcome.
The home itself is clean and bright with friendly staff who go the extra mile for everyone. The food is great and there are extra services like hairdressing and chiropody. The home is always beautifully decorated for Christmas, Easter, Valentine’s etc. As a Registered Nurse myself, I know good quality care when I see it and I have no hesitation in highly recommending Amberside Care Home to anyone seeking great care.
Review from Pamela M (Daughter of Resident) published on 19 September 2023 Submitted via Website•
Overall Experience
My mum recently passed away at Amberside Care Home, with her carers around her. Unfortunately, she developed dementia in her last few months of life and could be very difficult at times, but the love and care she received never faltered. The respect shown to Mum while waiting for the undertakers to...
My mum recently passed away at Amberside Care Home, with her carers around her. Unfortunately, she developed dementia in her last few months of life and could be very difficult at times, but the love and care she received never faltered. The respect shown to Mum while waiting for the undertakers to arrive and the comfort given to me and my family was outstanding. The staff couldn’t do enough for us, supplying us with tea and sympathy until we were ready to say our goodbyes.
My family and I cannot thank the staff enough for making our mum’s stay at Amberside Care Home a happy one.
Review from Sue S (Daughter of Resident) published on 15 August 2023 Submitted via Website•
Overall Experience
The team at Amberside Care Home looked after both my parents at different times in their final months of life. The care they each received was outstanding. There is a true sense of family created at the home, with staff that really do know the residents and effortlessly adapt to meet not only their...
The team at Amberside Care Home looked after both my parents at different times in their final months of life. The care they each received was outstanding. There is a true sense of family created at the home, with staff that really do know the residents and effortlessly adapt to meet not only their many physical needs but also social and emotional needs. I will forever remember the genuine smiles that greet you when you visit, the open-door policy so that visits can be scheduled around busy lives, the laughs with residents and staff alike, the unending compassion shown by staff to both residents and their families and the utter professionalism that is ever-present. The fact that, over several years, the staff barely changed is a testament not only to their dedication and commitment but also to the strong management of the home. I cannot rate Amberside highly enough if you are making the difficult decision to find a home for your loved one. The team at Amberside have my family’s complete trust.
Review from M B (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card•
Overall Experience
Dad has lived at Amberside for nearly two years.
Dad and everyone are treated with kindness, thoughtfulness and dignity.
Dad and everyone are treated with kindness, thoughtfulness and dignity.
All the staff are very friendly, and it has a very homely feel.
Dad has lived at Amberside for nearly two years.
Dad and everyone are treated with kindness, thoughtfulness and dignity.
Dad and everyone are treated with kindness, thoughtfulness and dignity.
All the staff are very friendly, and it has a very homely feel.
Review from J S (Granddaughter of Resident) published on 14 February 2020 Submitted via Postal Card•
Overall Experience
I am always greeted with a warm welcome and encouraged to sign in. Staff always invite us in and escort me to my grandmother's room. We (Grandma and I) are always offered a drink. We, as a family, have a good experience. It is always nice to visit.
I am always greeted with a warm welcome and encouraged to sign in. Staff always invite us in and escort me to my grandmother's room. We (Grandma and I) are always offered a drink. We, as a family, have a good experience. It is always nice to visit.
Review from A M (Resident / Service User) published on 10 February 2020 Submitted via Postal Card•
Overall Experience
Amberside has been like a home from home for me. The staff couldn't be more caring and attentive. Lovely rooms and excellent food. Activities have been great!
Amberside has been like a home from home for me. The staff couldn't be more caring and attentive. Lovely rooms and excellent food. Activities have been great!
Review from R O (Niece of Resident) published on 10 February 2020 Submitted via Postal Card•
Overall Experience
My uncle has been treated with respect and dignity since the first day he arrived. The staff always greet you at the door with a smile and a hello, he is well looked after always.
My uncle has been treated with respect and dignity since the first day he arrived. The staff always greet you at the door with a smile and a hello, he is well looked after always.
Review from M M (Daughter-in-law of Resident) published on 10 February 2020 Submitted via Postal Card•
Overall Experience
There is a real homely atmosphere ay Amberside. The residents are all living together rather than separately in the same establishment. The staff literally could not be kinder, more attentive and friendly. I simply do not know how they maintain their very high standards. I would definitely...
There is a real homely atmosphere ay Amberside. The residents are all living together rather than separately in the same establishment. The staff literally could not be kinder, more attentive and friendly. I simply do not know how they maintain their very high standards. I would definitely recommend Amberside as quality care for your elderly relations.
Review from MDS (Son-in-law of Resident) published on 27 January 2020 Submitted via Website•
Overall Experience
My wife and I were recommended to look at Amberside for respite care for our mother. From the first meeting, we were impressed with the friendly and caring staff and the welcoming and homely feel of the home. The Amberside team went out of their way to make her comfortable, taking into account...
My wife and I were recommended to look at Amberside for respite care for our mother. From the first meeting, we were impressed with the friendly and caring staff and the welcoming and homely feel of the home. The Amberside team went out of their way to make her comfortable, taking into account her physical and emotional needs throughout her stay. Amberside is very professionally run giving us confidence in her safety and security. The facilities are good, and the home is clean and safe. Our sincere thanks for looking after our much-loved mother.
Review from Mary S (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card•
Overall Experience
My mother has been a resident at Amberside since it opened, nearly 2 years ago. She has always been treated with the utmost care and respect and has been very happy.
More recently Mum has been in hospital for several weeks and is now bedbound. Staff at Amberside have been outstanding, going out...
My mother has been a resident at Amberside since it opened, nearly 2 years ago. She has always been treated with the utmost care and respect and has been very happy.
More recently Mum has been in hospital for several weeks and is now bedbound. Staff at Amberside have been outstanding, going out of their way to welcome her back home and their care, understanding and sensitivity to her needs have been second to none. An absolutely outstanding home for Mum.
Review from R L (Granddaughter of Resident) published on 23 January 2020 Submitted via Postal Card•
Overall Experience
Amberside is a lovely home with a homely feel; unlike some other facilities I have seen. All the team are friendly and show genuine care for the residents taking time to get to know their individual needs. I wouldn't hesitate to recommend Amberside.
Amberside is a lovely home with a homely feel; unlike some other facilities I have seen. All the team are friendly and show genuine care for the residents taking time to get to know their individual needs. I wouldn't hesitate to recommend Amberside.
Review from Charlotte L (Niece of Resident) published on 23 January 2020 Submitted via Postal Card•
Overall Experience
I'm a regular visitor to the home to see my uncle. Always lovely, friendly, accommodating staff. The best part of being a resident is because it's so small the staff treat every resident as an individual.
I'm a regular visitor to the home to see my uncle. Always lovely, friendly, accommodating staff. The best part of being a resident is because it's so small the staff treat every resident as an individual.
Review from Arderne G (Regular Volunteer) published on 27 November 2019 Submitted via Postal Card•
Overall Experience
I began regular visits early in 2019 when the home was being upgraded from poor quality rating. The genuine effort to provide food standards plus sincere love and care for residents soon became increasingly obvious. The residents appear content and well looked after. The staff spend quality time...
I began regular visits early in 2019 when the home was being upgraded from poor quality rating. The genuine effort to provide food standards plus sincere love and care for residents soon became increasingly obvious. The residents appear content and well looked after. The staff spend quality time with them and are genuinely interested and concerned for their welfare. The staff themselves appear to get on well and to take pride in their work.
Review from Ben M (Son of Resident) published on 13 August 2019 Submitted via Postal Card•
Overall Experience
I can highly recommend Amberside Care Home. Head and shoulders above others I looked at for my mum. The staff are amazing. Doesn't feel like a prison or a hospital. Very nice atmosphere.
I can highly recommend Amberside Care Home. Head and shoulders above others I looked at for my mum. The staff are amazing. Doesn't feel like a prison or a hospital. Very nice atmosphere.
Review from C T (Sister of Resident) published on 24 December 2018 Submitted via Postal Card•
Overall Experience
Since I saw the care home, I was impressed by the friendliness of the staff. Nothing was too much trouble. Questions were all answered, my sister has many chats with the chef - and the food looks much better since she's been there. I was very impressed when I saw Amberside Care Home. It always...
Since I saw the care home, I was impressed by the friendliness of the staff. Nothing was too much trouble. Questions were all answered, my sister has many chats with the chef - and the food looks much better since she's been there. I was very impressed when I saw Amberside Care Home. It always looks nice and clean with something happening for the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Amberside Care Home.
Upcoming Events
There are no upcoming events for Amberside Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Amberside Care Home.
Accreditations
There are no accreditations posted yet for Amberside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Amberside Care Home
What types of Care is Amberside Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Amberside Care Home have?
There are 21 Single Rooms.
What are the Facilities & Services at Amberside Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Amberside Care Home to the centre of Watford?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberside Care Home to verify any information. View our terms and conditions. Amberside Care Home has a Basic Service -what a Basic Service includes.